UK dataswitch to US
Parking and civil enforcement occupations
issuing Penalty Charge Notices, PCNs) for incorrectly parked vehicles, identifying vehicles in violation of parking regulations and directing traffic flow. If that's your week, this page is about your job.
The honest answer
AI changes the edges of this job, not the middle: collaborating with neighbourhood wardens and community action teams to address anti-social behaviour is work software can't reach.
What shifts is routing validated complaints regarding parking fines appropriately. This page scores what today's tools actually do, not headlines.
Your week, as this page understands it
Parking and civil enforcement occupations patrol assigned areas to detect and prevent infringements of local parking regulations and control the parking of vehicles in public and private car parks. The job title says “parking” or “civil enforcement occupations”: officially one job, two names. The real job is the part underneath: collaborating with neighbourhood wardens and community action teams to address anti-social behaviour. That is the thing someone has to be right about.
The exposed part of this job is specific, and we won’t pretend it is coming back. But parking and civil enforcement occupations is not one task. It is 79 scored ones, and they are nowhere near equally exposed. The most durable of them, on this evidence, is collaborating with neighbourhood wardens and community action teams to address anti-social behaviour, and the ledger below shows exactly why.
Where the work sits, by task weight
- shifting to AI
- 11%
- changing shape
- 16%
- staying human
- 73%
These bars are tasks changing hands, not people being counted out. The ledger below shows which.
Whole-job exposure score 25 out of 100 (20–31 allowing for uncertainty): low exposure, across 79 scored tasks. The number is the support for the sentence above it, not a headline about anyone’s future.
How we know this
What is measured: Every published task statement for parking and civil enforcement occupations is rated on five dimensions: can a model produce the output, does the work need a body in a room, does it need a legally accountable person, does it depend on a person being trusted in the moment, and how much data exists. A published formula turns those five ratings into the score; the model never writes the number.
How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.
Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.
Your job, task by task
These are the official task statements for this occupation, in plain English, sorted by what the evidence says is happening to each one. The official wording sits under every line so you can check the rewrite against it.
- 15 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
- Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.
Shifting to AI
10 tasksTasks today’s tools can already do most of. This is the part we will not soften: where these rows are the bulk of your week, the week changes.
Routing validated complaints regarding parking fines appropriately
This is reading one thing and writing another: validated complaints regarding parking fines in, a record out. That is the shape today's tools are built for.
importance 85 · 6312/02Source: “Route validated complaints regarding parking fines appropriately.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (86–100 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Sorting checked complaints to the right team is routine classifying and forwarding that software does reliably.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Handling radio dispatch calls for parking violations and complaints
This is reading one thing and writing another: radio dispatch calls in, a record out. That is the shape today's tools are built for.
importance 85 · 6312/02Source: “Handle radio dispatch calls for parking violations and complaints.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Taking radio reports and logging them is structured work that software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Recording transactions for parking services
This is reading one thing and writing another: transactions in, a record out. That is the shape today's tools are built for.
importance 75 · 6312/01Source: “Record transactions for parking services.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (86–100 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Recording parking payments is structured screen work that software already does end to end.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing required records, logs of parking enforcement activities
This is reading one thing and writing another: required records, logs of parking enforcement activities in, a record out. That is the shape today's tools are built for.
importance 75 · 6312/02Source: “Prepare required records including logs of parking enforcement activities.” (UK task statement)
How this row was scored
Exposure score: 62 out of 100 (55–69 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Logs largely build themselves from handheld devices, though the officer’s own observations still go into them.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Changing shape
13 tasksTasks where the machine takes the producing and a person keeps the checking, the deciding, or the answering-for-it. For most jobs this is the biggest group, and it is where "transformation, not termination" is literally visible.
Informing the public about parking regulations and facilities
The software now makes the first pass at the public, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 90 · 6312/02Source: “Inform the public about parking regulations and facilities.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (49–57 allowing for uncertainty): partial exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Parking rules and facilities are published, so software can answer most public questions accurately.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 4/4.
Locating lost, stolen and counterfeit parking permits
The software now makes the first pass at lost, stolen and counterfeit parking permits, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 6312/02Source: “Locate lost, stolen, and counterfeit parking permits.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Spotting permits that are missing, stolen or faked is pattern-matching across records, which software is good at.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Receiving and triaging reports of anti-social behaviour
The software now makes the first pass at reports of anti-social behaviour, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 6312/03Source: “Receive and triage reports of anti-social behaviour; prioritising such cases and assessing risk.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Sorting reports by seriousness against a set risk framework is structured desk work software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Staying human
56 tasksTasks that stay with a person, because they happen in the physical world, because the rules need someone accountable, or because the value is that a specific person does them.
Collaborating with neighbourhood wardens and community action teams to address anti-social behaviour
This work happens in the physical world: neighbourhood wardens, in a real place. Software cannot follow it there.
importance 90 · 6312/02, 6312/03Source: “Collaborate with neighbourhood wardens and community action teams to address anti-social behaviour.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (5–13 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Tackling anti-social behaviour with wardens and community teams runs on working relationships on the ground.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Identifying vehicles in violation of parking regulations
This work happens in the physical world: vehicles, in a real place. Software cannot follow it there.
importance 75 · 6312/01, 6312/02Source: “Identify vehicles in violation of parking regulations.” (UK task statement)
How this row was scored
Exposure score: 19 out of 100 (12–26 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Rules and camera systems can flag likely offences, but a person on foot still checks the vehicle and its permit.
The five ratings: output a model can produce 3/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Patrolling streets and car parks and checking parking tickets
This work happens in the physical world: streets, in a real place. Software cannot follow it there.
importance 60 · 6312/01, 6312/02Source: “Patrol streets and car parks and check parking tickets.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Walking streets and car parks checking tickets is presence work from start to finish.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Show the other 69 tasks
Organising case files for legal proceedings to address community issues
shifting to AIThis is reading one thing and writing another: case files in, a record out. That is the shape today's tools are built for.
importance 50 · 6312/03Source: “Organise case files for legal proceedings to address community issues.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (74–88 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Assembling, indexing and paginating a case bundle is document handling that software does faster than people.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Recording all case-related information and meeting specified key performance indicators
shifting to AIThis is reading one thing and writing another: all case-related information in, a record out. That is the shape today's tools are built for.
importance 50 · 6312/03Source: “Record all case-related information and meet specified key performance indicators.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Case records and performance figures are typed into set fields, so much of it can be captured automatically.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Submitting reports to superiors
shifting to AIThis is reading one thing and writing another: reports in, a record out. That is the shape today's tools are built for.
importance 50 · 6312/03Source: “Submit reports to superiors.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Pulling activity into a report for managers is routine document work that software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing data and utilising multiple IT systems for evidence gathering
shifting to AIThis is reading one thing and writing another: data in, a record out. That is the shape today's tools are built for.
importance 50 · 6312/03Source: “Analyse data and utilise multiple IT systems for evidence gathering.” (UK task statement)
How this row was scored
Exposure score: 72 out of 100 (68–76 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Pulling evidence together from several systems and analysing it is exactly what software is built for.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Communicating owner or management's rules
shifting to AIThis is reading one thing and writing another: owner in, a record out. That is the shape today's tools are built for.
importance 50 · 6312/03Source: “Communicate owner or management's rules, including sanitation, maintenance, and parking regulations, to occupants.” (UK task statement)
How this row was scored
Exposure score: 70 out of 100 (63–77 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Rules letters and notices to occupants follow standard wording, so drafting them is quick and reliable.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 4/4.
Establishing enforcement procedures
shifting to AIThis is reading one thing and writing another: enforcement procedures in, a record out. That is the shape today's tools are built for.
importance 70 · 6312/02Source: “Establish enforcement procedures.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Written enforcement procedures are exactly the kind of document software drafts well, with the authority adopting the final version.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reporting environmental issues to the council and relevant authorities
changing shapeThe software now makes the first pass at environmental issues, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 6312/03Source: “Report environmental issues to the council and relevant authorities.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reporting environmental problems to the council is straightforward document work once someone has spotted the issue.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Referring individuals for mediation and to support agencies as part of ASB
changing shapeThe software now makes the first pass at individuals, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 6312/03Source: “Refer individuals for mediation and to support agencies as part of ASB (Anti-Social Behaviour) interventions.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Matching someone to the right support service and making the referral is largely form-filling against known criteria.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Sharing relevant information with agencies
changing shapeThe software now makes the first pass at relevant information, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 6312/03Source: “Share relevant information with agencies such as the police, community groups, and tenants' associations.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Sharing case information under agreed protocols is structured, documented work that systems can largely handle.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Entering and retrieving information pertaining to vehicle registration
changing shapeThe software now makes the first pass at information, but part of it still happens in the physical world. So the job becomes checking and deciding rather than producing.
importance 80 · 6312/02Source: “Enter and retrieve information pertaining to vehicle registration, identification, and status, using hand-held computers.” (UK task statement)
How this row was scored
Exposure score: 50 out of 100 (43–57 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: The look-up itself is instant for software, but the officer is there because someone has to stand by the vehicle.
The five ratings: output a model can produce 4/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Assigning and reviewing the work of subordinates
changing shapeThe software now makes the first pass at the work of subordinates, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 50 · 6312/02Source: “Assign and review the work of subordinates.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Rotas, allocation and review dashboards are well suited to software, with the supervisor confirming and handling the people side.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Writing incident reports for safety and security documentation
changing shapeThe software now makes the first pass at incident reports, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 6312/03Source: “Write incident reports for safety and security documentation.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Turning notes into a clear incident report is structured writing that software produces reliably.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Checking with dispatchers to confirm identities or determining if vehicles
changing shapeThe software now makes the first pass at dispatchers, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 6312/02Source: “Check with dispatchers to confirm identities or determine if vehicles need to be clamped or towed.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (44–52 allowing for uncertainty): partial exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking a registration against records is a quick database look-up that systems already do.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Collecting fines
changing shapeThe software now makes the first pass at fines, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 6312/02Source: “Collect fines.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Payment and recovery of fines runs through systems that handle billing and chasing automatically.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Referring individuals to appropriate organisations for assistance
changing shapeThe software now makes the first pass at individuals, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 6312/03Source: “Refer individuals to appropriate organisations for assistance.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Matching a person's needs to local services is mostly looking things up, which software does quickly and well.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Arranging for the removal of abandoned vehicles and rubbish
changing shapeThe software now makes the first pass at the removal of abandoned vehicles, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 6312/02Source: “Arrange for the removal of abandoned vehicles and rubbish.” (UK task statement)
How this row was scored
Exposure score: 42 out of 100 (35–49 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Serving the notices and booking the removal is administrative work software handles, though someone has to see the vehicle first.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Reporting faults with parking meters
staying humanThis work happens in the physical world: faults, in a real place. Software cannot follow it there.
importance 70 · 6312/02Source: “Report faults with parking meters.” (UK task statement)
How this row was scored
Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Newer meters report faults automatically, but many are still spotted by someone standing in front of them.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Calling emergency services or authorities for motorist assistance
staying humanThe ratings behind this row put emergency services well outside what today's tools can do on their own.
importance 80 · 6312/01Source: “Call emergency services or authorities for motorist assistance.” (UK task statement)
How this row was scored
Exposure score: 37 out of 100 (30–44 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Making the call is simple, but describing a live scene to the emergency operator relies on the person who is there.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Reporting crime to the police
staying humanThe ratings behind this row put crime well outside what today's tools can do on their own.
importance 90 · 6312/03Source: “Report crime to the police.” (UK task statement)
How this row was scored
Exposure score: 37 out of 100 (30–44 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: The report form is easy to fill in, but what goes in it comes from what the officer actually saw.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Presenting case files to senior officers and relevant prosecution services
staying humanThe rules require a named, qualified person to answer for case files, and that person cannot be a piece of software.
importance 50 · 6312/03Source: “Present case files to senior officers and relevant prosecution services.” (UK task statement)
How this row was scored
Exposure score: 37 out of 100 (30–44 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Assembling and summarising a case file suits software, though a named officer must vouch for the evidence given to prosecutors.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Preparing and delivering formal solutions
staying humanThe rules require a named, qualified person to answer for formal solutions, and that person cannot be a piece of software.
importance 60 · 6312/03Source: “Prepare and deliver formal solutions such as injunctions, Community Protection Notices (CPNs), closure orders, possession in conjunction with legal advocates.” (UK task statement)
How this row was scored
Exposure score: 36 out of 100 (29–43 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Notices and applications follow set legal templates that software drafts well, though an authorised officer must issue them.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Directing tow-truck drivers to the correct vehicles
staying humanThis work happens in the physical world: tow-truck drivers, in a real place. Software cannot follow it there.
importance 85 · 6312/02Source: “Direct tow-truck drivers to the correct vehicles.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Job details can be sent straight to the recovery driver’s screen, though someone often points out the vehicle on site.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Reporting malfunctioning equipment to supervisors to arrange repairs
staying humanThis work happens in the physical world: equipment, in a real place. Software cannot follow it there.
importance 60 · 6312/02Source: “Report malfunctioning equipment to supervisors to arrange repairs.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Reporting a fault is quick paperwork, but spotting it means being in the kitchen.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Maintaining awareness of local community activities and opportunities
staying humanThe ratings behind this row put awareness of local community activities well outside what today's tools can do on their own.
importance 70 · 6312/03Source: “Maintain awareness of local community activities and opportunities.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Software can gather and summarise what is happening locally, though much of the useful detail is picked up in person.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Issuing Penalty Charge Notices, PCNs) for incorrectly parked vehicles
staying humanThis work happens in the physical world: penalty charge notices, pcns), in a real place. Software cannot follow it there.
importance 95 · 6312/02Source: “Issue Penalty Charge Notices (PCNs) for incorrectly parked vehicles.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Handheld devices and cameras already produce the notice, though an authorised officer must observe the offence and attach it.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Managing antisocial behaviour orders and collecting relevant information
staying humanThe ratings behind this row put antisocial behaviour orders well outside what today's tools can do on their own.
importance 60 · 6312/03Source: “Manage antisocial behaviour orders and collect relevant information.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Case records and paperwork suit software well, though the evidence behind an order is gathered by officers in the community.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Calling the police or fire brigade in cases of emergency
staying humanThis work happens in the physical world: the police, in a real place. Software cannot follow it there.
importance 70 · 6312/03Source: “Call the police or fire brigade in cases of emergency, such as fire, bomb threats, and presence of unauthorised persons.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Making the call is simple, but noticing the fire, threat or intruder in the first place needs someone on the spot.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Inspecting returned vehicles for any damage
staying humanThis work happens in the physical world: returned vehicles, in a real place. Software cannot follow it there.
importance 65 · 6312/01Source: “Inspect returned vehicles for any damage.” (UK task statement)
How this row was scored
Exposure score: 19 out of 100 (12–26 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Damage can be assessed from photographs, but someone still has to walk round the returned vehicle.
The five ratings: output a model can produce 3/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing motorists' identification before allowing them to enter car parks
staying humanThis work happens in the physical world: motorists' identification before allowing them, in a real place. Software cannot follow it there.
importance 50 · 6312/01Source: “Review motorists' identification before allowing them to enter car parks.” (UK task statement)
How this row was scored
Exposure score: 16 out of 100 (9–23 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Permit systems and number-plate cameras handle the checking, but at a manned barrier a person still looks at the ID.
The five ratings: output a model can produce 3/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Acquainting youth groups with the consequences of delinquent acts
staying humanThis work happens in the physical world: youth groups, in a real place. Software cannot follow it there.
importance 60 · 6312/03Source: “Acquaint youth groups with the consequences of delinquent acts.” (UK task statement)
How this row was scored
Exposure score: 16 out of 100 (9–23 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: The material is easy to write, but getting through to young people depends on the person delivering it.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Implementing strategies to reduce anti-social behaviour in communities
staying humanThis work happens in the physical world: strategies, in a real place. Software cannot follow it there.
importance 90 · 6312/03Source: “Implement strategies to reduce anti-social behaviour in communities.” (UK task statement)
How this row was scored
Exposure score: 15 out of 100 (8–22 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Software can shape the strategy from local data, but reducing antisocial behaviour depends on people working in the community.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Issuing fixed penalty notices for specific offences as per local regulations
staying humanThis work happens in the physical world: fixed penalty notices, in a real place. Software cannot follow it there.
importance 80 · 6312/03Source: “Issue fixed penalty notices for specific offences as per local regulations.” (UK task statement)
How this row was scored
Exposure score: 15 out of 100 (8–22 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.
The rating behind it: Camera-based notices already issue automatically, but only an authorised officer may issue one on the street after seeing the contravention.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 3/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Collecting statements from witnesses
staying humanThis work happens in the physical world: statements, in a real place. Software cannot follow it there.
importance 60 · 6312/03Source: “Collect statements from witnesses.” (UK task statement)
How this row was scored
Exposure score: 15 out of 100 (8–22 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Software can structure and tidy a statement, but getting a witness to give it happens face to face.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Balancing cash drawers and making deposits
staying humanThis work happens in the physical world: cash drawers, in a real place. Software cannot follow it there.
importance 70 · 6312/01Source: “Balance cash drawers and make deposits.” (UK task statement)
How this row was scored
Exposure score: 14 out of 100 (10–18 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: The arithmetic is trivial for software, but counting the drawer and banking takings is physical.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Identifying safeguarding concerns & risk
staying humanThe rules require a named, qualified person to answer for concerns & risk, and that person cannot be a piece of software.
importance 80 · 6312/03Source: “Identify safeguarding concerns & risk, making appropriate referrals and engaging with social care practitioners where appropriate.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: The referral form is easy to produce, but noticing that someone is at risk and putting a name to the referral falls to the officer.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Delivering vehicles to customers or providing instructions for vehicle location
staying humanThis work happens in the physical world: vehicles, in a real place. Software cannot follow it there.
importance 90 · 6312/01Source: “Deliver vehicles to customers or provide instructions for vehicle location.” (UK task statement)
How this row was scored
Exposure score: 12 out of 100 (5–19 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Telling a customer where their car is can be automated, but actually delivering the vehicle needs a driver.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Providing motorist assistance, such as giving directions or jump starting stalled vehicles
staying humanThis work happens in the physical world: motorist assistance, in a real place. Software cannot follow it there.
importance 70 · 6312/01, 6312/02Source: “Provide motorist assistance, such as giving directions or jump starting stalled vehicles.” (UK task statement)
How this row was scored
Exposure score: 12 out of 100 (5–19 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Directions are easy to look up, but jump-starting a car needs someone standing next to it.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Monitoring and authorising entrance and departure of employees
staying humanThis work happens in the physical world: entrance, in a real place. Software cannot follow it there.
importance 50 · 6312/03Source: “Monitor and authorise entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.” (UK task statement)
How this row was scored
Exposure score: 12 out of 100 (5–19 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Access systems already log and control entry automatically, but a person at the door still deters and spots what systems miss.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Attending community meetings to understand community issues
staying humanThis work happens in the physical world: community meetings, in a real place. Software cannot follow it there.
importance 80 · 6312/03Source: “Attend community meetings to understand community issues.” (UK task statement)
How this row was scored
Exposure score: 11 out of 100 (4–18 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Understanding what a community is worried about comes from being at the meeting and listening.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Inspecting security equipment to ensure operational status and detect tampering
staying humanThis work happens in the physical world: security equipment, in a real place. Software cannot follow it there.
importance 50 · 6312/03Source: “Inspect security equipment to ensure operational status and detect tampering.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (3–17 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Remote monitoring flags some faults, but checking equipment for damage or tampering means looking at and handling it.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Conducting and ensuring the effectiveness of interviews with victims and witnesses at initial incidents
staying humanThis work happens in the physical world: the effectiveness of interviews, in a real place. Software cannot follow it there.
importance 70 · 6312/03Source: “Conduct and ensure the effectiveness of interviews with victims and witnesses at initial incidents.” (UK task statement)
How this row was scored
Exposure score: 8 out of 100 (1–15 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Victims and witnesses talk when they trust the person in front of them, which is why this is done live.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Interviewing and challenging alleged anti-social behaviour perpetrators to discuss the reports
staying humanThis work happens in the physical world: alleged anti-social behaviour perpetrators, in a real place. Software cannot follow it there.
importance 70 · 6312/03Source: “Interview and challenge alleged anti-social behaviour perpetrators to discuss the reports, explore causes, assess risk, and discuss solutions.” (UK task statement)
How this row was scored
Exposure score: 8 out of 100 (1–15 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Challenging someone about their behaviour only works if a real person sits with them and holds the conversation.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Providing initial support and assessing needs of vulnerable people in the community
staying humanThis work happens in the physical world: initial support, in a real place. Software cannot follow it there.
importance 60 · 6312/03Source: “Provide initial support and assess needs of vulnerable people in the community.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (0–14 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Support for a vulnerable person starts with someone noticing and sitting with them, which cannot be done from a screen.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Warning persons of rule infractions or violations
staying humanThis work happens in the physical world: persons of rule infractions, in a real place. Software cannot follow it there.
importance 50 · 6312/03Source: “Warn persons of rule infractions or violations.” (UK task statement)
How this row was scored
Exposure score: 6 out of 100 (0–13 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Wording a warning is easy; delivering it to someone breaking the rules means standing in front of them.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Investigating disturbances to ensure safety
staying humanThis work happens in the physical world: disturbances, in a real place. Software cannot follow it there.
importance 60 · 6312/03Source: “Investigate disturbances to ensure safety.” (UK task statement)
How this row was scored
Exposure score: 5 out of 100 (0–12 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Looking into a disturbance means going to it and calming the situation, which needs a person there.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Representing cases in court or tribunal for disputed parking tickets
staying humanThis work happens in the physical world: cases, in a real place. Software cannot follow it there.
importance 80 · 6312/02Source: “Represent cases in court or tribunal for disputed parking tickets.” (UK task statement)
How this row was scored
Exposure score: 4 out of 100 (0–11 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: A council officer has to attend the tribunal in person and answer questions about the case.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 2/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Providing on-the-job training to staff members to improve proficiency
staying humanThis work happens in the physical world: on-the-job, in a real place. Software cannot follow it there.
importance 50 · 6312/02Source: “Provide on-the-job training to staff members to improve proficiency.” (UK task statement)
How this row was scored
Exposure score: 2 out of 100 (0–6 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: On-the-job training means standing alongside someone at the work and showing them how it is done.
The five ratings: output a model can produce 0/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Directing motorists to parking areas or parking spaces
staying humanThis work happens in the physical world: motorists, in a real place. Software cannot follow it there.
importance 95 · 6312/01Source: “Direct motorists to parking areas or parking spaces, using hand signals or torches as necessary.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Waving drivers into spaces is done standing in the car park.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Parking and retrieving cars for customers in car parks
staying humanThis work happens in the physical world: cars, in a real place. Software cannot follow it there.
importance 95 · 6312/01Source: “Park and retrieve cars for customers in car parks, storage garages, or new car lots.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Parking and fetching customers’ cars is driving, which software cannot do.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 1/4.
Greeting customers arriving by car
staying humanThis work happens in the physical world: customers, in a real place. Software cannot follow it there.
importance 85 · 6312/01Source: “Greet customers arriving by car.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Greeting someone as they pull up is face-to-face work by definition.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 1/4.
Maintaining car parks for safety and cleanliness
staying humanThis work happens in the physical world: car parks, in a real place. Software cannot follow it there.
importance 80 · 6312/01Source: “Maintain car parks for safety and cleanliness.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Keeping a car park safe and clean is hands-on work on the ground.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Lifting, positioning and removing barricades to open or close parking areas
staying humanThis work happens in the physical world: barricades, in a real place. Software cannot follow it there.
importance 70 · 6312/01Source: “Lift, position, and remove barricades to open or close parking areas.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Moving barriers is lifting and carrying, which needs a person on site.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Carrying out routine maintenance on vehicles or auxiliary equipment
staying humanThis work happens in the physical world: routine maintenance, in a real place. Software cannot follow it there.
importance 60 · 6312/01Source: “Carry out routine maintenance on vehicles or auxiliary equipment, such as cleaning, lubricating, recharging batteries, refuelling, or replacing liquefied-gas tank.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Cleaning, refuelling and servicing a vehicle is hands-on work.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Servicing vehicles with petrol, oil and water
staying humanThis work happens in the physical world: vehicles, in a real place. Software cannot follow it there.
importance 60 · 6312/01Source: “Service vehicles with petrol, oil, and water.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Filling a vehicle with fuel, oil and water is hands-on work at the pump.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Accompanying customers to their vehicles to ensure their safety
staying humanThis work happens in the physical world: customers, in a real place. Software cannot follow it there.
importance 50 · 6312/01Source: “Accompany customers to their vehicles to ensure their safety.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Walking someone to their car is physical company, which is the whole point of it.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 1/4.
Opening car doors for customers
staying humanThis work happens in the physical world: car doors, in a real place. Software cannot follow it there.
importance 50 · 6312/01Source: “Open car doors for customers.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Opening a car door is a physical courtesy that has to be done in person.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 1/4.
Marking tyres of parked vehicles with chalk and recording time of marking
staying humanThis work happens in the physical world: tyres of parked vehicles, in a real place. Software cannot follow it there.
importance 85 · 6312/02Source: “Mark tyres of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Chalking tyres and coming back to check them is walking the street doing it.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Directing traffic flow
staying humanThis work happens in the physical world: traffic flow, in a real place. Software cannot follow it there.
importance 75 · 6312/02Source: “Direct traffic flow.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Directing traffic requires a person in the road.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Placing bags on parking meters to limit
staying humanThis work happens in the physical world: bags, in a real place. Software cannot follow it there.
importance 70 · 6312/02Source: “Place bags on parking meters to limit their use.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Putting bags over meters is done by hand, meter by meter.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Maintaining assigned equipment and supplies
staying humanThis work happens in the physical world: assigned equipment, in a real place. Software cannot follow it there.
importance 60 · 6312/02Source: “Maintain assigned equipment and supplies, including citation computers, books, rain gear, chalk, and traffic cones.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Looking after kit, cones and wet-weather gear is physical stock work.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Winding parking meter clocks
staying humanThis work happens in the physical world: meter clocks, in a real place. Software cannot follow it there.
importance 60 · 6312/02Source: “Wind parking meter clocks.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Winding a meter clock is a hands-on job at the meter.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Maintaining or repairing traffic management resources and reporting defects
staying humanThis work happens in the physical world: traffic management resources, in a real place. Software cannot follow it there.
importance 50 · 6312/02Source: “Maintain or repair traffic management resources and report defects as required.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Repairing traffic management equipment is hands-on work; only the defect report is paperwork.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Setting up barricades and temporary signs for traffic management
staying humanThis work happens in the physical world: barricades, in a real place. Software cannot follow it there.
importance 50 · 6312/02Source: “Set up barricades and temporary signs for traffic management.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Putting out barricades and temporary signs is physical work on the street.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Patrolling premises and securing doors
staying humanThis work happens in the physical world: premises, in a real place. Software cannot follow it there.
importance 70 · 6312/03Source: “Patrol premises and secure doors, windows and other entrances.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Patrolling premises and securing doors and windows is physical work around the building.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Responding to community safety alarms to maintain public order
staying humanThis work happens in the physical world: community safety alarms, in a real place. Software cannot follow it there.
importance 70 · 6312/03Source: “Respond to community safety alarms to maintain public order.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Answering an alarm means physically going to the place it came from.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Apprehending or evicting violators from premises
staying humanThis work happens in the physical world: violators, in a real place. Software cannot follow it there.
importance 60 · 6312/03Source: “Apprehend or evict violators from premises, using force if necessary.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it.
The rating behind it: Removing someone from premises by force is physical and cannot be done any other way.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 3/4 · needs to be trusted in the moment 1/4 · how much data exists 1/4.
Moving among visitors, patrons or employees to maintain order and protect property
staying humanThis work happens in the physical world: visitors, patrons or employees, in a real place. Software cannot follow it there.
importance 60 · 6312/03Source: “Move among visitors, patrons, or employees to maintain order and protect property.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Moving among people to keep order works because a person is visibly there; it cannot be done remotely.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 1/4.
Locking doors and gates of entrances and exits to secure buildings
staying humanThis work happens in the physical world: doors, in a real place. Software cannot follow it there.
importance 50 · 6312/03Source: “Lock doors and gates of entrances and exits to secure buildings.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Locking doors and gates is a physical job that needs someone walking the building.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Responding to medical emergencies by providing first aid and necessary medical assistance
staying humanThis work happens in the physical world: medical emergencies, in a real place. Software cannot follow it there.
importance 50 · 6312/03Source: “Respond to medical emergencies by providing first aid and necessary medical assistance.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Giving first aid means hands on the injured person, so someone trained has to be there.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 2/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
What this job pays, and how many people do it
- Median pay
- £29,600a year, before tax, the middle of the range, so half earn more and half earn less.ashe-t14, 2025 · ASHE 2025 provisional (reference April 2025)Provisional, because the ONS revises this figure in the autumn.
How we know this
Source: ashe-t14
Reference period: ASHE 2025 provisional (reference April 2025)
Rounding: Shown to the nearest £100. The exact published figure is in the downloadable dataset. We do not render pounds the survey cannot support.
- People doing this job
- 11,800in the UK, 2026.nomis-aps · Apr 2025-Mar 2026 (latest APS 12-month period)This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.
What is deliberately not here: a forecast of how many of these jobs exist in ten years. Where an official projection exists for a market we publish it with its vintage; where it does not, we leave the space empty rather than borrow the other country’s number.
Why this is shifting
The reason is boringly specific. Most of what is shifting here is reading one thing and writing another: validated complaints regarding parking fines in, a record out. The rows above are exactly that shape: routing validated complaints regarding parking fines appropriately and handling radio dispatch calls for parking violations and complaints. What it cannot do is be there in the room, and that is still where neighbourhood wardens get done. Which is why this page talks about your tasks changing, not your job ending.
Your move
Over a pint: what I’d tell you if you were my friend
Start with what does not change: collaborating with neighbourhood wardens and community action teams to address anti-social behaviour is the middle of this job, and the evidence on this page says it stays with a person.
So, given all that: 11% of this job's task weight sits in rows the software is already learning, 16% in rows that change shape rather than disappear, and 73% in rows it is nowhere near. That is the position, measured across 79 scored tasks. It is not a forecast about you.
So the thing worth your attention is not the job going away. It is the layer around it. Routing validated complaints regarding parking fines appropriately is the part turning into software, and being the person who understands that layer is worth money.
This week: one thing
Ask the one question. Find whoever is bringing new software into your workplace (the manager, the office, whoever runs the system) and ask them what it is meant to do to validated complaints regarding parking fines, and what it is not meant to touch. Ten minutes, this week, before anyone decides it for you.
- What you end up holding
- a straight answer about what is actually being rolled out, and when
- How long it takes
- ten minutes
If there’s nobody obvious to ask, or you’d rather not ask your manager: Put the same question to your union rep, your shift lead or the person who has been there longest, in person, over a break. Same ten minutes, same answer, and you will usually get a straighter one. Write down what they say. The note is the artifact, and it tells you whether neighbourhood wardens are in scope or not. Nothing to log into, no licence needed.
Over the next 90 days
Get inside the tool rollout rather than waiting for it. Over the next ninety days, ask to be in the group that tests, checks or signs off whatever new system arrives near informing the public about parking regulations and facilities. It is usually an unglamorous seat that nobody fights for, and it is the one that decides how the software is used on your job rather than to it.
Over the next 12 months
On this evidence I would not retrain out of this job, and I will say that plainly rather than hedge it. The task list here is dominated by work that stays with a person. What I would do with a year is get formally recognised for the layer around it (the systems, the compliance, the planning), so you are the one who understands the software instead of the one it is done to. Before you pay for anything, spend an hour with National Careers Service. It is free and government-funded, and it is listed below with the rest of the free routes.
The roads out of here, and why I am not sending you down them
I looked at the obvious moves out of this job, and here is what I found.
I checked the 12 nearest UK occupations to parking and civil enforcement occupations (nearest by the work that AI is not taking, not by job title), and none of them survived. The closest was police community support officers: only about 11% of its durable work is work you already do. And on the numbers you do not need one. This job scores 25/100 here, with only 11% of the task list in the top band, and “direct motorists to parking areas or parking spaces, using hand signals or…” is not work that hands over cleanly. None of them beats deepening what you already have.
How that was checked: this job was compared against all 412 UK occupations in this release on their official task statements, and the 12 nearest were examined one by one. A move that turns on an industry, an employer or a qualification rather than on the work itself will not show up in a check like that. And this release carries no licence register, so anything you are weighing needs that looked up separately.
3 moves I checked and rejected
These are the obvious-looking jumps. They are here with their reasons rather than quietly dropped, because the ones that fail are worth knowing about. It is one less thing to turn over at night.
Police community support officers
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “collaborate with neighbourhood wardens and community action teams to address anti-social behaviour”. Across the whole of both lists that adds up to about 11% of the work in that job the software is not taking.
Why I am not recommending it: You would be starting most of it from nothing: about 11% of the durable work in that job is work you do today, and the rest you would be learning while the bills carried on.
Security guards and related occupations
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “patrol premises and secure doors, windows and other entrances”. Across the whole of both lists that adds up to about 8% of the work in that job the software is not taking.
Why I am not recommending it: Almost none of it is work you already do: about 8% of the durable side of that job. That is a different job, not a next step.
Forestry and related workers
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “maintain car parks for safety and cleanliness”. Across the whole of both lists that adds up to about 6% of the work in that job the software is not taking.
Why I am not recommending it: Almost none of it is work you already do: about 6% of the durable side of that job. That is a different job, not a next step. This release publishes no median pay for that job, so I cannot show you what the move costs or pays. I do not recommend a move I cannot price.
What I’d stop worrying about
A friend tells you what not to spend fear on. This is that list.
The headline number you read somewhere
The big “X% of jobs” figures are about the whole economy, not about you. The number that describes your job is on this page: 11% of its task weight, across 79 scored tasks. Every row behind it is printed above with the source. Check ours; ignore theirs.
The headlines about your trade disappearing
They are usually about the technology, not the timetable. Changes to work like collaborating with neighbourhood wardens and community action teams to address anti-social behaviour arrive through rules, insurance and money, slowly and visibly. This page tracks the task evidence and will move when it moves.
Retraining out of a job that is holding up
On this evidence I would not spend money leaving. Spend it on the layer around the job instead: the tools, the paperwork, the planning. That is where the change actually is.
The “obvious” next job everyone suggests
I checked the obvious moves and most of them did not survive. The reasons are printed with the routes above, including the pay and the gate. A move that fails on the numbers is worth knowing about so you can stop turning it over at night.
You are reading the United Kingdom figures
The United States splits this work across more than one official group, of which Motion Picture Projectionists is the closest. The pay and employment figures are not directly comparable, and we do not average them together.
Switch to the United States page →partial match
The other groups this work is counted across:
In US official statistics this job is counted as Motion Picture Projectionists, Ushers, Lobby Attendants, and Ticket Takers, Amusement and Recreation Attendants, Locker Room, Coatroom, and Dressing Room Attendants and Parking Attendants. Pay is shown separately for each of those groups (medians cannot be averaged together), while the task list and the scores on this page are for this group only.
Your route through this
Where to go next, and what it costs
Free, and complete
The moves above cost nothing. These are the real services that go with them: public, government-funded, and free at the point of use. Nothing on this page is behind an email address or a payment.
In England:
A free hour with a government-funded careers adviser is worth more than another evening of reading. In England that's the National Careers Service.
Free, government-funded
In England:
National Careers Service - Find a course
Search what's actually running near you before you spend anything.
Free to search; individual courses vary
In England:
Free courses for jobs (Level 3 qualifications)
A free Level 3 qualification you already qualify for beats a paid course you don't need.
Free for eligible adults
In England:
Free, up to 16 weeks, and you get a job interview at the end. In England these are Skills Bootcamps - search what's running near you.
Free for eligible adults in England
In Scotland:
My World of Work (Skills Development Scotland)
In Scotland it's My World of Work, from Skills Development Scotland.
Free, publicly funded
In Wales:
In Wales it's Careers Wales.
Free, Welsh Government-funded
In Northern Ireland:
Careers Service Northern Ireland
In Northern Ireland it's the Careers Service on nidirect.
Free, Department for the Economy-funded
No Space for this job, but one for what is happening to it
Nothing Collab365 runs is built for parking / civil enforcement occupations, and we are not going to point you at the nearest one and call it a fit.
There is one that is not about a job title at all. The AI Authority is about being the person who directs these tools at work rather than the person they get compared to. That is worth saying here, because 11% of the work on this page is already inside what they can do.

7 days free, no card needed. Explore up to 2 Spaces before you choose a plan: you pick a plan later, not now.
The AI Authority is a general community about working with AI, not a course for parking / civil enforcement occupations. You do not need it to act on anything here: the moves above cost nothing and stand on their own. The data on this page is the same either way.
Noted, and thank you. We’ll email you if a Space for parking / civil enforcement occupations launches. Nothing else.
That did not look like an email address, so nothing was saved. Have another go below.
We could not save that. The fault is ours, not yours, and your address was not stored. Please try again later.
No deadline on any of this. The page will still be here, and the data is refreshed on a published schedule rather than when someone wants a headline.
Questions people ask about this job
- Will AI replace Parking and civil enforcement occupations?
- Not as a job, but it is already doing parts of the work. Across the 79 official task statements scored for Parking and civil enforcement occupations (United Kingdom, SOC 6312), 11% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 25 out of 100 (range 20–31, band: low). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.
- Which tasks in “Parking and civil enforcement occupations” can AI already do?
- The highest-scoring tasks in release 2026-q4.1 are: “Record transactions for parking services” (93/100, very high); “Route validated complaints regarding parking fines appropriately” (93/100, very high); “Organise case files for legal proceedings to address community issues” (81/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.
- Which tasks in “Parking and civil enforcement occupations” stay human?
- About 73% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Respond to medical emergencies by providing first aid and necessary medical assistance” (0/100, minimal); “Lock doors and gates of entrances and exits to secure buildings” (0/100, minimal); “Move among visitors, patrons, or employees to maintain order and protect property” (0/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.
- What should someone working in “Parking and civil enforcement occupations” do about AI?
- Start from the ledger rather than the headline: 11% of this job's weighted core work is exposed, and roughly 73% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.
- How is the AI exposure score for Parking and civil enforcement occupations calculated?
- Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 79 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.
Where these numbers come from
About the data on this page
- Provisional, because the ONS revises this figure in the autumn.
- This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.
- The match between this job and its counterpart in the other country is partial, so the two pages count slightly different groups of people.
- 15 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
- Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.
- Task statements
- gaisi-indexProcessing: catalogue-bridge → ssc-relatedness-weighting → task-scoring → score-aggregation
- Task weights
- gaisi-index (relatedness)
- Scores
- Rubric task_scoring_v1.0, model claude-opus-5, computed 2026-08-05.
- Pay and employment
- ashe-t14 (ASHE 2025 provisional (reference April 2025))nomis-aps (Apr 2025-Mar 2026 (latest APS 12-month period))
Figures on this page come from release 2026-q4.1, published 2026-08-05. Every release keeps its own permanent address, so a figure you cite in March is still there, unchanged, in November.
The plain-English wording on this page is assembled directly from the task statements and the published ratings, not written by hand for this occupation. That is why it is specific, and it is also why we say so.
The routes and free resources further up are today’s, not the release’s (last reviewed 2026-08-05). A route is an offer, not a historical fact, so it moves on its own clock.
Using these figures?
Cite this
Everything on this site is published under CC BY 4.0. Quote it, chart it, sell something built on it. Just say where it came from, and cite the dated release rather than the site, so the figure you quote stays checkable.
Plain text
Collab365 (2026). Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1 (methodVersion 2.0.0, promptVersion task_scoring_v1.0). https://futureproof.collab365.com/data/2026-q4.1. Licensed CC BY 4.0. Built with O*NET data (USDOL/ETA, CC BY 4.0); ONS data (Open Government Licence v3.0); GAISI task framework (arXiv:2507.22748, MIT); BLS data (public domain).
BibTeX
@misc{collab365futureproof2026q41,
title = {Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1},
author = {{Collab365}},
year = {2026},
url = {https://futureproof.collab365.com/data/2026-q4.1},
note = {Release 2026-q4.1, methodVersion 2.0.0, promptVersion task_scoring_v1.0, CC BY 4.0}
}Data as of release 2026-q4.1, published . Releases never change after publication; when the figures move, a new dated release is published beside this one and this one stays exactly where it is.
