Will AI replace Property, housing and estate managers?

Not as a job, but it is already doing parts of the work. Across the 153 official task statements scored for Property, housing and estate managers (United Kingdom, SOC 1251), 27% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 42 out of 100 (range 37–48, band: partial). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.

Which tasks in “Property, housing and estate managers” can AI already do?

The highest-scoring tasks in release 2026-q4.1 are: “Analyse financial data to support budget planning” (93/100, very high); “Maintain records of inventory or equipment usage” (93/100, very high); “Prepare reports on business activities, expenses, and budgets” (93/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.

Which tasks in “Property, housing and estate managers” stay human?

About 50% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Represent organisations at official functions to promote their objectives” (0/100, minimal); “Show properties to prospective tenants” (0/100, minimal); “Store equipment and materials to support administrative functions” (0/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.

What should someone working in “Property, housing and estate managers” do about AI?

Start from the ledger rather than the headline: 27% of this job's weighted core work is exposed, and roughly 50% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.

How is the AI exposure score for Property, housing and estate managers calculated?

Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 153 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

UK dataswitch to US

Property, housing and estate managers

arranging repairs and maintenance of the facilities, analysing financial data to support budget planning and keeping up to date with legislation and regulations that affect the estate. If that's your week, this page is about your job.

The honest answer

AI is already taking a real slice of the routine work here: maintaining records of inventory or equipment usage. That is a slice of tasks, not of you.

Your move: what you can actually do about this ↓

Where the work sits, by task weight

shifting to AI: 27%
changing shape: 23%
staying human: 50%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

Whole-job exposure score 42 out of 100 (37–48 allowing for uncertainty): partial exposure, across 153 scored tasks. The number is the support for the sentence above it, not a headline about anyone’s future.

How we know this

What is measured: Every published task statement for property, housing and estate managers is rated on five dimensions: can a model produce the output, does the work need a body in a room, does it need a legally accountable person, does it depend on a person being trusted in the moment, and how much data exists. A published formula turns those five ratings into the score; the model never writes the number.

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-05. Read the full method.

That slice is not coming back; the core of the job, routinelying inspect grounds, facilities and equipment to determine the necessity of repairs or maintenance, stays yours. The tools change hands, the accountability doesn't.

Your week, as this page understands it

Property, housing and estate managers manage shopping centres, residential areas, offices and private estates, arrange for the sale, purchase, rental and leasing of property on behalf of clients and employers, and provide facilities management services for businesses The job title says “property”, “housing” or “estate managers”: officially one job, several names. The real job is the part underneath: routinelying inspect grounds, facilities and equipment to determine the necessity of repairs or maintenance. That is the thing someone has to be right about.

The exposed part of this job is specific, and we won’t pretend it is coming back. But property, housing and estate managers is not one task. It is 153 scored ones, and they are nowhere near equally exposed. The most durable of them, on this evidence, is routinelying inspect grounds, facilities and equipment to determine the necessity of repairs or maintenance, and the ledger below shows exactly why.

Where the work sits, by task weight

shifting to AI: 27%
changing shape: 23%
staying human: 50%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

How we know this

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-05. Read the full method.

Your job, task by task

These are the official task statements for this occupation, in plain English, sorted by what the evidence says is happening to each one. The official wording sits under every line so you can check the rewrite against it.

31 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Shifting to AI

43 tasks

Tasks today’s tools can already do most of. This is the part we will not soften: where these rows are the bulk of your week, the week changes.

Maintaining maintenance and repairing records to ensure property upkeep and tenant satisfaction
This is reading one thing and writing another: maintenance in, a record out. That is the shape today's tools are built for.
importance 85 · 1251/02, 1251/03, 1251/04
Source: “Maintain maintenance and repair records to ensure property upkeep and tenant satisfaction.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Repair records are held in property systems and can be kept up to date automatically.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Managing the payment of insurance premiums
This is reading one thing and writing another: the payment of insurance premiums in, a record out. That is the shape today's tools are built for.
importance 70 · 1251/02, 1251/03, 1251/04
Source: “Manage the payment of insurance premiums, mortgage, taxes, and operating costs.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (62–70 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Paying premiums, mortgages and bills on time is scheduled finance work that software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Marketing vacant space to prospective tenants through letting agents
This is reading one thing and writing another: vacant space in, a record out. That is the shape today's tools are built for.
importance 65 · 1251/02, 1251/03, 1251/04
Source: “Market vacant space to prospective tenants through letting agents, advertising, or other methods.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing and placing property adverts is content work software produces quickly and well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Maintaining records of inventory or equipment usage
This is reading one thing and writing another: records of inventory in, a record out. That is the shape today's tools are built for.
importance 65 · 1251/02, 1251/03, 1251/04
Source: “Maintain records of inventory or equipment usage.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Inventory and usage records are structured data that stock systems keep automatically.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Changing shape

34 tasks

Tasks where the machine takes the producing and a person keeps the checking, the deciding, or the answering-for-it. For most jobs this is the biggest group, and it is where "transformation, not termination" is literally visible.

Managing estate contracts for various services
The software now makes the first pass at estate contracts, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 1251/01, 1251/02, 1251/03, 1251/04
Source: “Manage estate contracts for various services.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Contract paperwork and renewal tracking are document tasks software handles well, with a manager deciding.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Assessing land and neighbourhoods for property valuation
The software now makes the first pass at land, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 80 · 1251/02, 1251/03, 1251/04
Source: “Assess land and neighbourhoods for property valuation, considering location trends and future changes.” (UK task statement)
How this row was scored
Exposure score: 42 out of 100 (35–49 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Automated valuation models are good with market data, though a formal figure needs a registered valuer.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Clarifying tenancy agreement terms, fees, policies and procedures to clients
The software now makes the first pass at tenancy agreement terms, fees, policies and procedures, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 85 · 1251/02, 1251/03, 1251/04
Source: “Clarify tenancy agreement terms including fees, policies, and procedures to clients.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Tenancy terms are written down, so explaining them clearly is something software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.

Staying human

76 tasks

Tasks that stay with a person, because they happen in the physical world, because the rules need someone accountable, or because the value is that a specific person does them.

Negotiating the sale, lease or development of property
The value here is that a specific person handles the sale, lease or development of property and stands behind it. That is earned, not computed.
importance 80 · 1251/02, 1251/03, 1251/04
Source: “Negotiate the sale, lease, or development of property.” (UK task statement)
How this row was scored
Exposure score: 26 out of 100 (19–33 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Deal papers can be drafted automatically, but the bargaining itself happens between people.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Routinelying inspect grounds, facilities and equipment to determine the necessity of repairs or maintenance
This work happens in the physical world: inspect grounds, facilities and equipment, in a real place. Software cannot follow it there.
importance 80 · 1251/02, 1251/03, 1251/04
Source: “Routinely inspect grounds, facilities, and equipment to determine the necessity of repairs or maintenance.” (UK task statement)
How this row was scored
Exposure score: 8 out of 100 (4–12 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Walking the grounds to spot what needs fixing means eyes on the buildings themselves.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Managing maintenance and administration of commercial
This work happens in the physical world: maintenance, in a real place. Software cannot follow it there.
importance 85 · 1251/02, 1251/03, 1251/04
Source: “Manage maintenance and administration of commercial, industrial, or residential properties.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Administration can be automated, but looking after buildings means someone attending them.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.

Show the other 143 tasks

Analysing financial data to support budget planning
shifting to AI
This is reading one thing and writing another: financial data in, a record out. That is the shape today's tools are built for.
importance 75 · 1251/02
Source: “Analyse financial data to support budget planning.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Budget analysis works on figures already in the system using documented methods, so software produces it well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing reports on business activities
shifting to AI
This is reading one thing and writing another: reports in, a record out. That is the shape today's tools are built for.
importance 65 · 1251/05
Source: “Prepare reports on business activities, expenses, and budgets.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (86–100 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Activity and budget reports are built from figures already in the system, which software assembles to a good standard.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Keeping up to date with legislation and regulations that affect the estate
shifting to AI
This is reading one thing and writing another: to date in, a record out. That is the shape today's tools are built for.
importance 75 · 1251/01
Source: “Keep up to date with legislation and regulations that affect the estate.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Property law and regulation are published in full, so keeping up with changes suits software very well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Staying informed about building controls and environmental regulations affecting construction projects
shifting to AI
This is reading one thing and writing another: informed in, a record out. That is the shape today's tools are built for.
importance 60 · 1251/02
Source: “Stay informed about building controls and environmental regulations affecting construction projects.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Building and environmental rules are published in full, so keeping current with them suits software well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Developing policies to guide organisational operations
shifting to AI
This is reading one thing and writing another: policies in, a record out. That is the shape today's tools are built for.
importance 65 · 1251/04, 1251/05
Source: “Develop policies to guide organisational operations.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Policy drafting draws on abundant published examples AI can adapt to the organisation.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Having knowledge of historical context and current trends in housing and property markets
shifting to AI
This is reading one thing and writing another: knowledge of historical context in, a record out. That is the shape today's tools are built for.
importance 65 · 1251/04
Source: “Have knowledge of historical context and current trends in housing and property markets.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Housing market history and trends are widely published, so this knowledge is readily available to software.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Managing budgets to ensure efficient use of resources
shifting to AI
This is reading one thing and writing another: budgets in, a record out. That is the shape today's tools are built for.
importance 85 · 1251/01
Source: “Manage budgets to ensure efficient use of resources.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Managing a budget against actual spend is standard finance system work.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Calculating and comparing costs for required goods or services to achieve maximum value for money
shifting to AI
This is reading one thing and writing another: costs in, a record out. That is the shape today's tools are built for.
importance 80 · 1251/01
Source: “Calculate and compare costs for required goods or services to achieve maximum value for money.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Comparing quotes and costs is straightforward number work on information already collected.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing operational reports and schedules to ensure accuracy and efficiency
shifting to AI
This is reading one thing and writing another: operational reports in, a record out. That is the shape today's tools are built for.
importance 75 · 1251/01
Source: “Review operational reports and schedules to ensure accuracy and efficiency.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking reports and schedules for errors is document work software does quickly and accurately.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining office and information systems for efficient operation
shifting to AI
This is reading one thing and writing another: office in, a record out. That is the shape today's tools are built for.
importance 65 · 1251/01
Source: “Maintain office and information systems for efficient operation.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Office and information systems are documented and largely run themselves once set up properly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Requesting quotes from contractors
shifting to AI
This is reading one thing and writing another: quotes in, a record out. That is the shape today's tools are built for.
importance 75 · 1251/02, 1251/03, 1251/04
Source: “Request quotes from contractors for repairs, renovations, and maintenance.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Asking contractors for quotes is routine correspondence software can write and track.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Ordering or purchasing new equipment
shifting to AI
This is reading one thing and writing another: new equipment in, a record out. That is the shape today's tools are built for.
importance 70 · 1251/02, 1251/03, 1251/04
Source: “Order or purchase new equipment, supplies, or furnishings.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Ordering equipment and supplies runs on catalogues and stock records, so it is largely automatic.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining records of special property permits
shifting to AI
This is reading one thing and writing another: records of special property permits in, a record out. That is the shape today's tools are built for.
importance 60 · 1251/02, 1251/03, 1251/04
Source: “Maintain records of special property permits issued.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Permit records are held digitally and can be kept up to date automatically.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining records of vacancies
shifting to AI
This is reading one thing and writing another: records of vacancies in, a record out. That is the shape today's tools are built for.
importance 55 · 1251/02, 1251/04
Source: “Maintain records of vacancies.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: A vacancy list is a database that updates itself once the process is set up.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Understanding the business planning process
shifting to AI
This is reading one thing and writing another: the business planning process in, a record out. That is the shape today's tools are built for.
importance 60 · 1251/04
Source: “Understand the business planning process, financial and risk management, organization values and structure, and range of services available to customers.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Business planning and risk management are well documented, and the organisation's own material is held digitally.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reporting on performance and quality issues to ensure value for money
shifting to AI
This is reading one thing and writing another: performance in, a record out. That is the shape today's tools are built for.
importance 55 · 1251/04
Source: “Report on performance and quality issues to ensure value for money.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Performance and value-for-money reporting is analysis of records the organisation already holds.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Administering budgets for programmes, equipment and supporting services
shifting to AI
This is reading one thing and writing another: budgets in, a record out. That is the shape today's tools are built for.
importance 85 · 1251/05
Source: “Administer budgets for programmes, equipment, and support services.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Budget administration is desk work with numbers already in the property systems, so software handles most of the routine load.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing the company's financial performance
shifting to AI
This is reading one thing and writing another: the company's financial performance in, a record out. That is the shape today's tools are built for.
importance 80 · 1251/05
Source: “Analyse the company's financial performance.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Analysing company results is standard number work on information the business already holds digitally.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing operations to identify areas for cost reduction
shifting to AI
This is reading one thing and writing another: operations in, a record out. That is the shape today's tools are built for.
importance 75 · 1251/05
Source: “Analyse operations to identify areas for cost reduction.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Finding where costs could come down is number work over data the business already holds, which software does quickly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing proposed legislation to determine its impact on agency services
shifting to AI
This is reading one thing and writing another: proposed legislation in, a record out. That is the shape today's tools are built for.
importance 60 · 1251/05
Source: “Analyse proposed legislation to determine its impact on agency services.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Draft laws are public, and working out what they would mean for services is exactly the reading software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing contracts, tenancy agreements and preparing related correspondence
shifting to AI
This is reading one thing and writing another: contracts, tenancy agreements and preparing related correspondence in, a record out. That is the shape today's tools are built for.
importance 85 · 1251/02
Source: “Review contracts, tenancy agreements, and prepare related correspondence.” (UK task statement)
How this row was scored
Exposure score: 72 out of 100 (68–76 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Tenancy agreements follow standard forms, so reviewing them and writing letters is well suited to software.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Understanding, and applying thing principles
shifting to AI
This is reading one thing and writing another: principles in, a record out. That is the shape today's tools are built for.
importance 85 · 1251/02, 1251/04
Source: “Understand and apply the principles, practices, and legislation related to landlord and tenant law for various tenancy types.” (UK task statement)
How this row was scored
Exposure score: 72 out of 100 (68–76 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Landlord and tenant law is published in full, so applying it to a case is strong ground for software.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Setting rents according to market rates and property values
shifting to AI
This is reading one thing and writing another: rents in, a record out. That is the shape today's tools are built for.
importance 70 · 1251/02, 1251/03, 1251/04
Source: “Set rents according to market rates and property values.” (UK task statement)
How this row was scored
Exposure score: 72 out of 100 (68–76 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Rents can be set from published market data, which software analyses quickly and consistently.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Reviewing and analysing new, proposed or revised laws to interpret their meaning
shifting to AI
This is reading one thing and writing another: new, proposed or revised laws in, a record out. That is the shape today's tools are built for.
importance 70 · 1251/05
Source: “Review and analyse new, proposed, or revised laws to interpret their meaning.” (UK task statement)
How this row was scored
Exposure score: 72 out of 100 (68–76 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Legislation is fully published, so software can read new law and explain it; the manager decides what it means for the business.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Formulating a corrective action plan for organisational or project issues
shifting to AI
This is reading one thing and writing another: a corrective action plan in, a record out. That is the shape today's tools are built for.
importance 75 · 1251/05
Source: “Formulate a corrective action plan for organisational or project issues.” (UK task statement)
How this row was scored
Exposure score: 68 out of 100 (61–75 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Software can draft a sensible plan to put things right, but the details that matter come from local knowledge.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Administering and controlling budgets
shifting to AI
This is reading one thing and writing another: budgets in, a record out. That is the shape today's tools are built for.
importance 85 · 1251/01
Source: “Administer and control budgets for contracts, equipment, and supplies.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (62–70 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Budget control is number work on figures already in the finance system, which software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Designing tender documents to procure facility services
shifting to AI
This is reading one thing and writing another: tender documents in, a record out. That is the shape today's tools are built for.
importance 70 · 1251/01
Source: “Design tender documents to procure facility services.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (62–70 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Tender documents follow standard formats, so a strong first draft can be produced automatically.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing asset performance, service loss, legal compliance failures and asset breakage
shifting to AI
This is reading one thing and writing another: asset performance, service loss in, a record out. That is the shape today's tools are built for.
importance 70 · 1251/01
Source: “Review asset performance, service loss, legal compliance failures, and asset breakage.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (62–70 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reviewing asset and compliance data is analysis work on records the organisation already holds.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Setting and reviewing rent prices
shifting to AI
This is reading one thing and writing another: rent prices in, a record out. That is the shape today's tools are built for.
importance 75 · 1251/02
Source: “Set and review rent prices.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (62–70 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Rent setting is calculation against market and regulatory formulas, using data already held.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing detailed budgets for properties
shifting to AI
This is reading one thing and writing another: detailed budgets in, a record out. That is the shape today's tools are built for.
importance 60 · 1251/02, 1251/03, 1251/04
Source: “Prepare detailed budgets for properties.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (62–70 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Property budgets are built from costs and income already recorded, so drafting them is largely automatic.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing budgets for approval, including those for funding or implementation of programmes
shifting to AI
This is reading one thing and writing another: budgets in, a record out. That is the shape today's tools are built for.
importance 70 · 1251/05
Source: “Prepare budgets for approval, including those for funding or implementation of programmes.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (62–70 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Budgets are built from figures already in the system and then go for approval, so software produces a strong first draft.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Interpreting regulatory rules or rule changes
shifting to AI
This is reading one thing and writing another: regulatory rules in, a record out. That is the shape today's tools are built for.
importance 65 · 1251/05
Source: “Interpret regulatory rules or rule changes.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Rules and rule changes are published in full, so software can explain what they mean; the manager decides what to do.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Procuring necessary supplies for organisational operations
shifting to AI
This is reading one thing and writing another: necessary supplies in, a record out. That is the shape today's tools are built for.
importance 75 · 1251/01
Source: “Procure necessary supplies for organisational operations.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Ordering supplies runs on catalogues and stock records, so most of it can be done automatically.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement
shifting to AI
This is reading one thing and writing another: performance management techniques in, a record out. That is the shape today's tools are built for.
importance 70 · 1251/01
Source: “Use performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Measuring service against agreed standards is data work software does well, though improvement needs people.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Coordinating with reception services to plan accommodation allocation
shifting to AI
This is reading one thing and writing another: reception services in, a record out. That is the shape today's tools are built for.
importance 65 · 1251/01
Source: “Coordinate with reception services to plan accommodation allocation.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Allocating rooms and desks is scheduling work that software handles from existing bookings.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Coordinating the development of budgetary control systems
shifting to AI
This is reading one thing and writing another: the development of budgetary control systems in, a record out. That is the shape today's tools are built for.
importance 70 · 1251/05
Source: “Coordinate the development of budgetary control systems.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Budgetary control systems are built from documented finance practice, with the manager fitting them to the properties managed.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Implementing marketing campaigns
shifting to AI
This is reading one thing and writing another: campaigns in, a record out. That is the shape today's tools are built for.
importance 70 · 1251/05
Source: “Implement marketing campaigns.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Campaign material and scheduling are areas where software already produces usable work.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Reviewing reports submitted by staff members to recommend approval or to suggest changes
shifting to AI
This is reading one thing and writing another: reports in, a record out. That is the shape today's tools are built for.
importance 65 · 1251/05
Source: “Review reports submitted by staff members to recommend approval or to suggest changes.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reading staff reports and suggesting changes is document work software does well, though the feedback still goes to a colleague.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Coordinating the implementation of record-keeping systems for executive and managerial roles
shifting to AI
This is reading one thing and writing another: the implementation of record-keeping systems in, a record out. That is the shape today's tools are built for.
importance 60 · 1251/05
Source: “Coordinate the implementation of record-keeping systems for executive and managerial roles.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Record-keeping systems follow standard patterns, so software can set them out and largely run them.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Planning the allocation and utilisation of space for new buildings
changing shape
The software now makes the first pass at the allocation, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 65 · 1251/01
Source: “Plan the allocation and utilisation of space for new buildings.” (UK task statement)
How this row was scored
Exposure score: 58 out of 100 (51–65 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Software can produce workable space plans, but the final layout depends on how a specific building is used.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Approving promotional campaigns
changing shape
The software now makes the first pass at promotional campaigns, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 65 · 1251/05
Source: “Approve promotional campaigns.” (UK task statement)
How this row was scored
Exposure score: 58 out of 100 (51–65 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Approving a campaign is the manager's own judgement about the property and its tenants, though software can check wording and rules.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Overseeing studies on issues affecting areas of responsibility
changing shape
The software now makes the first pass at studies, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 1251/05
Source: “Oversee studies on issues affecting areas of responsibility.” (UK task statement)
How this row was scored
Exposure score: 57 out of 100 (50–64 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Much of a study can be researched and written automatically, though choosing what to look at needs local judgement.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Recommending changes to support the interests of the general population or special groups
changing shape
The software now makes the first pass at changes, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 1251/05
Source: “Recommend changes to support the interests of the general population or special groups.” (UK task statement)
How this row was scored
Exposure score: 57 out of 100 (50–64 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Recommendations can be drafted from published evidence, though the local politics behind them needs a person.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Establishing health and safety protocols to protect employees
changing shape
The software now makes the first pass at health, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 85 · 1251/01
Source: “Establish health and safety protocols to protect employees.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Safety procedures follow published guidance software can draft, but a competent person must own them.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring and maintaining records of daily facility operations
changing shape
The software now makes the first pass at records of daily facility operations, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 1251/01
Source: “Monitor and maintain records of daily facility operations.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Operational records are largely automatic once data is collected, though some checks are made around the site.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Considering refurbishment, replacement, operational changes or rapid response for asset failure
changing shape
The software now makes the first pass at refurbishment, replacement, operational changes or rapid response, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 1251/01
Source: “Consider refurbishment, replacement, operational changes, or rapid response for asset failure.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Weighing repair against replacement is a costing exercise software does well, using records already held.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Coordinating car park facilities to optimise space usage
changing shape
The software now makes the first pass at car park facilities, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 1251/01
Source: “Coordinate car park facilities to optimise space usage.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Parking allocation is a scheduling problem software solves well, with occasional checks on the ground.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Administering collections to ensure timely rent payments
changing shape
The software now makes the first pass at collections, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 85 · 1251/02, 1251/03, 1251/04
Source: “Administer collections to ensure timely rent payments.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Rent collection and arrears chasing run on payment records, so most of it is already automatic.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Determining and certifying the eligibility of prospective tenants
changing shape
The software now makes the first pass at the eligibility of prospective tenants, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 1251/02, 1251/03, 1251/04
Source: “Determine and certify the eligibility of prospective tenants, following government regulations.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Eligibility rules are published and the evidence is on file, so software can check them; the manager confirms and signs.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Referring major policy matters to elected representatives for final decisions
changing shape
The software now makes the first pass at major policy matters, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 85 · 1251/05
Source: “Refer major policy matters to elected representatives for final decisions.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Preparing and passing on policy matters is document work, though the referral itself is a conversation with the people who decide.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Directing individuals seeking assistance to appropriate benefits and welfare advisory services
changing shape
The software now makes the first pass at individuals seeking assistance, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 55 · 1251/04
Source: “Direct individuals seeking assistance to appropriate benefits and welfare advisory services.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Benefits and services are documented, so signposting is easy for software, though people in difficulty want a person.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Monitoring, and complying withing current regulations and legislation
changing shape
The software now makes the first pass at current regulations, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 85 · 1251/02, 1251/04
Source: “Monitor and comply with current regulations and legislation.” (UK task statement)
How this row was scored
Exposure score: 50 out of 100 (43–57 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping up with regulations suits software, but actually complying means the manager changing how the property is run.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Formulating strategic and long-term business plans
changing shape
The software now makes the first pass at strategic, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 1251/01
Source: “Formulate strategic and long-term business plans.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: AI can build the plan, but the strategic choices belong to the people running the business.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Overseeing human resources activities and approving HR plans
changing shape
The software now makes the first pass at human resources activities, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 85 · 1251/05
Source: “Oversee human resources activities and approve HR plans.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: HR oversight and plan approval use documented processes, but the approval is the manager's own accountable decision about people.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Approving agreements with organisational entities for collaboration
changing shape
The software now makes the first pass at agreements, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 1251/05
Source: “Approve agreements with organisational entities for collaboration.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Collaboration agreements can be drafted and checked by software, but approving them is the manager's own accountable decision.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Directing advertising departments in businesses
changing shape
The software now makes the first pass at departments, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 1251/05
Source: “Direct advertising departments in businesses.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Advertising work can be drafted automatically, though running the department means managing people.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Coordinating the implementation of administrative control processes
changing shape
The software now makes the first pass at the implementation of administrative control processes, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 65 · 1251/05
Source: “Coordinate the implementation of administrative control processes.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: The paperwork behind control processes can be drafted automatically, but getting them used needs someone to push it through.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Directing purchasing activities of materials and equipment
changing shape
The software now makes the first pass at activities of materials, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 65 · 1251/05
Source: “Direct purchasing activities of materials and equipment.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Buying runs on documented processes software supports well, though directing the buyers day to day needs a manager.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Arranging repairs and maintenance of the facilities
changing shape
The software now makes the first pass at repairs, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 95 · 1251/01, 1251/02
Source: “Arrange repairs and maintenance of the facilities.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Booking contractors and chasing jobs is scheduling work software handles, though someone still checks the building.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Coordinating cleaning services for the building
changing shape
The software now makes the first pass at services, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 85 · 1251/01
Source: “Coordinate cleaning services for the building.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Rotas, specifications and checks can be produced automatically, though the standard of cleaning is judged on site.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Investigating the availability and suitability of options for new premises
changing shape
The software now makes the first pass at the availability, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 1251/01
Source: “Investigate the availability and suitability of options for new premises.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Searching and comparing premises is desk research software does well, though viewings still happen in person.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Planning and coordinating office relocation to ensure smooth transition
changing shape
The software now makes the first pass at office relocation, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 1251/01
Source: “Plan and coordinate office relocation to ensure smooth transition.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: A move is mostly planning and scheduling that software handles, with people needed on the day.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Arranging for necessary repairs to be carried out
changing shape
The software now makes the first pass at necessary repairs, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 90 · 1251/02
Source: “Arrange for necessary repairs to be carried out.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Logging faults and calling out repairers is scheduling work software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Carry out administrative tasks such as negotiating contracts to establish terms of service or purchase
changing shape
The software now makes the first pass at administrative tasks, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 75 · 1251/05
Source: “Carry out administrative tasks such as negotiating contracts to establish terms of service or purchase.” (UK task statement)
How this row was scored
Exposure score: 46 out of 100 (39–53 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Contract terms can be drafted well by software, but the property manager still runs the give-and-take of the negotiation with the other side.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Commissioning the work of contractors
changing shape
The software now makes the first pass at the work of contractors, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 90 · 1251/01
Source: “Commission the work of contractors.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Specifications and paperwork can be drafted automatically, but choosing and appointing a contractor stays a human decision.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Ensuring compliance with governance, court proceedings, contracts, data protection, safeguarding and other relevant legislation and regulations
changing shape
The software now makes the first pass at compliance, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 85 · 1251/02, 1251/04
Source: “Ensure compliance with governance, court proceedings, contracts, data protection, safeguarding, and other relevant legislation and regulations.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Software can track duties and deadlines, but safeguarding and legal duties rest with an accountable person.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Advising clients on improving energy efficiency
changing shape
The software now makes the first pass at clients, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 1251/01
Source: “Advise clients on improving energy efficiency.” (UK task statement)
How this row was scored
Exposure score: 42 out of 100 (35–49 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Energy advice draws on published standards and building data, though the survey behind it needs a visit.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Discussing with clients the most effective way to market and sell their property and other assets
changing shape
The software now makes the first pass at clients the most effective way, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 60 · 1251/02, 1251/03, 1251/04
Source: “Discuss with clients the most effective way to market and sell their property and other assets.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Marketing options can be laid out automatically, but persuading an owner is a conversation between people.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Effectivelying manage performance and leading projects through project management
changing shape
The software now makes the first pass at manage performance, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 85 · 1251/04
Source: “Effectively manage performance and lead projects through project management.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Plans and tracking can be automated, but leading a project team means working with people directly.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Negotiating service agreements with restaurants and other clients
changing shape
The software now makes the first pass at service agreements, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 55 · 1251/04
Source: “Negotiate service agreements with restaurants and other clients.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Agreements can be drafted automatically, but the terms are settled in conversation with the venue.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Coordinating waste disposal and recycling processes
staying human
The ratings behind this row put waste disposal well outside what today's tools can do on their own.
importance 80 · 1251/01
Source: “Coordinate waste disposal and recycling processes.” (UK task statement)
How this row was scored
Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Collection rounds and records can be planned automatically, though waste rules and site work still need staff.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Organising mail and archiving systems
staying human
This work happens in the physical world: mail, in a real place. Software cannot follow it there.
importance 50 · 1251/01
Source: “Organise mail and archiving systems.” (UK task statement)
How this row was scored
Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Digital filing can be automated, though sorting and moving physical post is done by hand.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Managing contractors employed for specific tasks
staying human
The ratings behind this row put contractors well outside what today's tools can do on their own.
importance 80 · 1251/01
Source: “Manage contractors employed for specific tasks, such as tree surgeons or building services engineers.” (UK task statement)
How this row was scored
Exposure score: 37 out of 100 (30–44 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Instructions, quotes and records can be handled automatically, though judging a contractor's work means seeing it.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Resolving operational problems in accordance with management regulations
staying human
The ratings behind this row put operational problems well outside what today's tools can do on their own.
importance 70 · 1251/02, 1251/03
Source: “Resolve operational problems in accordance with management regulations.” (UK task statement)
How this row was scored
Exposure score: 37 out of 100 (30–44 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Procedures can be looked up automatically, though sorting out a live operational problem often needs presence.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Overseeing distribution activities of products to ensure efficient operations
staying human
The ratings behind this row put distribution activities of products well outside what today's tools can do on their own.
importance 60 · 1251/05
Source: “Oversee distribution activities of products to ensure efficient operations.” (UK task statement)
How this row was scored
Exposure score: 37 out of 100 (30–44 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Distribution planning is largely data work, though keeping an eye on the operation means being around it.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Negotiating contracts with customers and suppliers for facility management services
staying human
The value here is that a specific person handles contracts and stands behind it. That is earned, not computed.
importance 75 · 1251/01
Source: “Negotiate contracts with customers and suppliers for facility management services.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Terms can be drafted automatically, but haggling with a supplier is a live conversation between people.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Liaising with local authorities and public bodies to ensure regulatory compliance
staying human
The value here is that a specific person handles local authorities and stands behind it. That is earned, not computed.
importance 80 · 1251/02, 1251/03, 1251/04
Source: “Liaise with local authorities and public bodies to ensure regulatory compliance.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Records and returns can be automated, but working with councils depends on relationships between people.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Evaluating the performance of support staff
staying human
The value here is that a specific person handles the performance of support staff and stands behind it. That is earned, not computed.
importance 75 · 1251/02, 1251/03, 1251/04
Source: “Evaluate the performance of support staff.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Performance data can be summarised automatically, but judging and discussing someone's work is a human conversation.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Collaborating with colleagues and external partners to find solutions to problems and improving housing and property management processes
staying human
The value here is that a specific person handles colleagues and stands behind it. That is earned, not computed.
importance 70 · 1251/02, 1251/04
Source: “Collaborate with colleagues and external partners to find solutions to problems and improve housing and property management processes.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Ideas can be drafted automatically, but working out solutions with partners happens in discussion.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Determining priorities with clients for property management
staying human
The value here is that a specific person handles priorities and stands behind it. That is earned, not computed.
importance 70 · 1251/02, 1251/03, 1251/04
Source: “Determine priorities with clients for property management.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Priorities can be listed automatically, but agreeing them with a client is a conversation.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Investigating employee complaints according to management rules
staying human
The value here is that a specific person handles employee complaints and stands behind it. That is earned, not computed.
importance 70 · 1251/02, 1251/03, 1251/04
Source: “Investigate employee complaints according to management rules.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Complaint paperwork can be prepared automatically, but interviewing staff about a grievance needs a person.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Collaborating with other agencies to enhance service delivery
staying human
The value here is that a specific person handles other agencies and stands behind it. That is earned, not computed.
importance 65 · 1251/02
Source: “Collaborate with other agencies to enhance service delivery.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Joint working depends on people in different bodies trusting each other enough to act together.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Negotiating contracts with customers and suppliers for property sales and lettings
staying human
The value here is that a specific person handles contracts and stands behind it. That is earned, not computed.
importance 60 · 1251/04
Source: “Negotiate contracts with customers and suppliers for property sales and lettings.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Contract wording can be prepared automatically, but agreeing the deal is a live negotiation.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Assigning or delegating responsibilities to department heads or managers
staying human
The value here is that a specific person handles responsibilities and stands behind it. That is earned, not computed.
importance 85 · 1251/05
Source: “Assign or delegate responsibilities to department heads or managers.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Software can suggest how to share out the work, but the decision and the conversation rest on knowing the people involved.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Negotiating contracts with customers and suppliers for retail space
staying human
The value here is that a specific person handles contracts and stands behind it. That is earned, not computed.
importance 70 · 1251/05
Source: “Negotiate contracts with customers and suppliers for retail space.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Lease terms can be drafted automatically, but agreeing them with a retailer is a live negotiation.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Conferring with management to discuss and resolve participant complaints
staying human
The value here is that a specific person handles management and stands behind it. That is earned, not computed.
importance 60 · 1251/05
Source: “Confer with management to discuss and resolve participant complaints.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Talking a complaint through with managers and reaching agreement depends on people in the room, not written analysis.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Managing leasing of facility space
staying human
The value here is that a specific person handles facility space and stands behind it. That is earned, not computed.
importance 60 · 1251/01
Source: “Manage leasing of facility space.” (UK task statement)
How this row was scored
Exposure score: 34 out of 100 (27–41 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Lease administration is well documented office work, though letting space involves negotiating with tenants.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Planning remodelling or construction projects for commercial or residential properties
staying human
The ratings behind this row put construction projects well outside what today's tools can do on their own.
importance 65 · 1251/02, 1251/03, 1251/04
Source: “Plan remodelling or construction projects for commercial or residential properties.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Software can draft plans and costings, but a building project depends on the specific site.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Understanding the social and physical context of estates and neighbourhoods and their strategic value
staying human
The ratings behind this row put the social well outside what today's tools can do on their own.
importance 55 · 1251/04
Source: “Understand the social and physical context of estates and neighbourhoods and their strategic value.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Knowing what an estate is really like comes from local experience that is rarely written down anywhere.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Coordinating activities between departments and sites to ensure organisational coherence and efficiency
staying human
The ratings behind this row put activities well outside what today's tools can do on their own.
importance 80 · 1251/05
Source: “Coordinate activities between departments and sites to ensure organisational coherence and efficiency.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Software can track and schedule work across sites, but pulling separate departments into line still needs a person with authority.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Contracting with architectural firms to draw up detailed plans for new structures
staying human
The value here is that a specific person handles architectural firms and stands behind it. That is earned, not computed.
importance 50 · 1251/02, 1251/03, 1251/04
Source: “Contract with architectural firms to draw up detailed plans for new structures.” (UK task statement)
How this row was scored
Exposure score: 31 out of 100 (24–38 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: A brief can be written easily, but choosing and engaging an architectural firm rests on judgement about a specific practice.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Implementing security measures for facility protection
staying human
This work happens in the physical world: security measures, in a real place. Software cannot follow it there.
importance 85 · 1251/01
Source: “Implement security measures for facility protection.” (UK task statement)
How this row was scored
Exposure score: 29 out of 100 (22–36 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Security planning can be drafted automatically, but putting measures in place happens in the building itself.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Participate in architectural planning and design
staying human
The ratings behind this row put architectural well outside what today's tools can do on their own.
importance 60 · 1251/01
Source: “Participate in architectural planning and design.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Software can produce design options, but shaping a building with architects involves site knowledge and judgement.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Advising on property valuation and land purchase
staying human
The ratings behind this row put property valuation well outside what today's tools can do on their own.
importance 70 · 1251/02
Source: “Advise on property valuation and land purchase.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Valuation advice can be modelled from data, but the local knowledge that decides a price is not all written down.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Taking individual responsibility for the quality and cost effectiveness of the business and service area
staying human
The ratings behind this row put individual responsibility well outside what today's tools can do on their own.
importance 55 · 1251/02, 1251/04
Source: “Take individual responsibility for the quality and cost effectiveness of the business and service area.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the five ratings behind the score, with no single dominant reason.
The rating behind it: Software can produce the figures, but taking personal responsibility for results is something only a person does.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Negotiating to eliminate potential obstacles for projects
staying human
The value here is that a specific person handles eliminate potential obstacles and stands behind it. That is earned, not computed.
importance 75 · 1251/03, 1251/04
Source: “Negotiate to eliminate potential obstacles for projects.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Software can identify the obstacles, but talking parties round to clearing them is done between people.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Facilitating good communication between the board
staying human
The value here is that a specific person handles good communication and stands behind it. That is earned, not computed.
importance 85 · 1251/05
Source: “Facilitate good communication between the board, committees, senior management, non-executive directors, and shareholders.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Keeping the board, directors and shareholders talking well together depends on personal standing that software cannot supply.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Managing communication and collaboration with the board of directors
staying human
The value here is that a specific person handles communication and stands behind it. That is earned, not computed.
importance 85 · 1251/05
Source: “Manage communication and collaboration with the board of directors.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Board relationships run on trust built in person, though the papers and updates behind them can be drafted automatically.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Liaising with local authorities, construction professionals and architects about fire safety
staying human
The rules require a named, qualified person to answer for local authorities, construction professionals and architects, and that person cannot be a piece of software.
importance 75 · 1251/02, 1251/03, 1251/04
Source: “Liaise with local authorities, construction professionals and architects about fire safety.” (UK task statement)
How this row was scored
Exposure score: 27 out of 100 (23–31 allowing for uncertainty): low exposure, high confidence.
Why it sits in this group: the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Fire safety duties here rest with named accountable people and involve looking at the building.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Overseeing site maintenance to ensure operational efficiency and safety
staying human
This work happens in the physical world: site maintenance, in a real place. Software cannot follow it there.
importance 90 · 1251/01
Source: “Oversee site maintenance to ensure operational efficiency and safety.” (UK task statement)
How this row was scored
Exposure score: 25 out of 100 (18–32 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Planning and records can be automated, but keeping a site safe and running means being on it.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Collaborating with the wider organization
staying human
The value here is that a specific person handles the wider organization and stands behind it. That is earned, not computed.
importance 60 · 1251/02, 1251/04
Source: “Collaborate with the wider organization, team, communities, and external partners to achieve business objectives.” (UK task statement)
How this row was scored
Exposure score: 23 out of 100 (16–30 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Working with partners and communities towards shared goals rests on relationships rather than documents.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Directing activities of accounting or operations departments
staying human
The value here is that a specific person handles activities and stands behind it. That is earned, not computed.
importance 75 · 1251/05
Source: “Direct activities of accounting or operations departments.” (UK task statement)
How this row was scored
Exposure score: 23 out of 100 (16–30 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Directing accounting and operations teams means leading the specific people who do the work.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Ensuring buildings meet health and safety requirements
staying human
This work happens in the physical world: buildings meet health, in a real place. Software cannot follow it there.
importance 95 · 1251/01
Source: “Ensure buildings meet health and safety requirements.” (UK task statement)
How this row was scored
Exposure score: 22 out of 100 (18–26 allowing for uncertainty): low exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.
The rating behind it: Safety duties fall on a named responsible person and much of the checking happens by walking the building.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Ensuring projects comply
staying human
This work happens in the physical world: projects, in a real place. Software cannot follow it there.
importance 85 · 1251/01
Source: “Ensure projects comply with technical, quality, health, safety, and environmental legislation.” (UK task statement)
How this row was scored
Exposure score: 22 out of 100 (18–26 allowing for uncertainty): low exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.
The rating behind it: Compliance is signed for by a named professional and much of the evidence comes from being on site.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Managing and maintaining properties according to housing standards and regulations
staying human
This work happens in the physical world: properties, in a real place. Software cannot follow it there.
importance 90 · 1251/02, 1251/04
Source: “Manage and maintain properties according to housing standards and regulations.” (UK task statement)
How this row was scored
Exposure score: 22 out of 100 (18–26 allowing for uncertainty): low exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.
The rating behind it: Housing standards are checked in the property itself and a responsible person answers for them.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Supervising cleaning and catering services
staying human
This work happens in the physical world: services, in a real place. Software cannot follow it there.
importance 85 · 1251/01
Source: “Supervise cleaning and catering services.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Rotas and standards can be set automatically, but supervising cleaners and caterers happens where they work.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Following up on any deficiencies in completed work
staying human
This work happens in the physical world: on any deficiencies, in a real place. Software cannot follow it there.
importance 80 · 1251/01
Source: “Follow up on any deficiencies in completed work.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Chasing up poor work needs someone to look at what was actually done and press the contractor.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Reorganising space and resources in current premises
staying human
This work happens in the physical world: space, in a real place. Software cannot follow it there.
importance 80 · 1251/01
Source: “Re-organise space and resources in current premises.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Layouts can be planned automatically, but moving people and furniture around happens in the building.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Ensuring the estate is effectively run to meet its objectives by overseeing its development
staying human
This work happens in the physical world: the estate is effectively run, in a real place. Software cannot follow it there.
importance 75 · 1251/01
Source: “Ensure the estate is effectively run to meet its objectives by overseeing its development.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Reports and plans can be produced automatically, but running an estate means being about the place.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Overseeing stock and managing refurbishments and furnishings
staying human
This work happens in the physical world: stock, in a real place. Software cannot follow it there.
importance 70 · 1251/01
Source: “Oversee stock and manage refurbishments and furnishings.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Stock lists can be kept automatically, but choosing and fitting out furnishings happens on the premises.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Managing rental properties for owners
staying human
This work happens in the physical world: rental properties, in a real place. Software cannot follow it there.
importance 75 · 1251/02, 1251/03, 1251/04
Source: “Manage rental properties for owners.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Statements and records can be automated, but managing rented homes means attending them.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Negotiating short- and long-term loans to finance construction and ownership of structures
staying human
The rules require a named, qualified person to answer for short-, and that person cannot be a piece of software.
importance 75 · 1251/02, 1251/03, 1251/04
Source: “Negotiate short- and long-term loans to finance construction and ownership of structures.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Loan paperwork is standard, but negotiating terms depends on a lender's confidence in the borrower and whoever represents them.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Ensuring that bylaws
staying human
This work happens in the physical world: bylaws, in a real place. Software cannot follow it there.
importance 60 · 1251/05
Source: “Ensure that bylaws are enforced.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Rules can be checked automatically, but enforcing them means someone present to see and act.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Ensuring services meet the needs of vulnerable individuals and groups
staying human
The rules require a named, qualified person to answer for services meet the needs of vulnerable individuals, and that person cannot be a piece of software.
importance 75 · 1251/04
Source: “Ensure services meet the needs of vulnerable individuals and groups.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (16–24 allowing for uncertainty): low exposure, high confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Services for vulnerable people carry safeguarding duties and depend on staff who see them in person.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Overseeing and coordinating contractor activities in construction projects
staying human
This work happens in the physical world: contractor activities, in a real place. Software cannot follow it there.
importance 85 · 1251/01
Source: “Oversee and coordinate contractor activities in construction projects.” (UK task statement)
How this row was scored
Exposure score: 19 out of 100 (12–26 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Programmes and paperwork can be automated, but keeping trades in step on site needs someone there.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Overseeing the remodelling or renovation of existing facilities
staying human
This work happens in the physical world: the remodelling or renovation of existing facilities, in a real place. Software cannot follow it there.
importance 80 · 1251/01
Source: “Oversee the remodelling or renovation of existing facilities.” (UK task statement)
How this row was scored
Exposure score: 19 out of 100 (12–26 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Schedules and specifications can be drafted automatically, but a refit is run by someone on the premises.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Managing an estate, overseeing farm or rural land, commercial or residential buildings and care or hospital settings
staying human
This work happens in the physical world: an estate, overseeing farm or rural land, in a real place. Software cannot follow it there.
importance 60 · 1251/01
Source: “Manage an estate, overseeing farm or rural land, commercial or residential buildings, and care or hospital settings.” (UK task statement)
How this row was scored
Exposure score: 19 out of 100 (12–26 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Records and budgets can be automated, but running land and buildings means being present across them.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Organising and monitoring building renovation and conservation work
staying human
This work happens in the physical world: renovation, in a real place. Software cannot follow it there.
importance 65 · 1251/05
Source: “Organise and monitor building, renovation and conservation work.” (UK task statement)
How this row was scored
Exposure score: 19 out of 100 (12–26 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Schedules and records can be automated, but conservation work is watched over on the building itself.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Ensuring facilities comply with relevant health and safety legislation
staying human
This work happens in the physical world: facilities, in a real place. Software cannot follow it there.
importance 90 · 1251/01
Source: “Ensure facilities comply with relevant health and safety legislation.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (11–25 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Checking a building really complies means walking it; software can only prepare the checks and record the outcome.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Managing and leading ongoing change to meet future requirements
staying human
The value here is that a specific person handles change and stands behind it. That is earned, not computed.
importance 70 · 1251/01
Source: “Manage and lead ongoing change to meet future requirements.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Leading continuing change depends on trust and influence with colleagues over time.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Fostering a collaborative working approach with internal or external staff
staying human
The value here is that a specific person handles a collaborative working approach and stands behind it. That is earned, not computed.
importance 65 · 1251/01
Source: “Foster a collaborative working approach with internal or external staff.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Working relationships depend on people trusting each other, which software cannot build for them.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Demonstrating effective communication skills to manage staff
staying human
The value here is that a specific person handles effective communication skills and stands behind it. That is earned, not computed.
importance 85 · 1251/04
Source: “Demonstrate effective communication skills to manage staff, resolve conflicts, and communicate with clients, customers, stakeholders, and partner agencies.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Handling conflict and reassuring families depends on the trust people place in the person speaking.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Managing the construction team as a project manager
staying human
This work happens in the physical world: the construction team, in a real place. Software cannot follow it there.
importance 55 · 1251/01
Source: “Manage the construction team as a project manager.” (UK task statement)
How this row was scored
Exposure score: 15 out of 100 (8–22 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Programmes and reports can be automated, but leading a construction team happens on the site.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Leading and managing teams to ensure effective results
staying human
The value here is that a specific person handles teams and stands behind it. That is earned, not computed.
importance 80 · 1251/01
Source: “Lead and manage teams to ensure effective results.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Leading a team well depends on the trust people place in the person leading them.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Demonstrating effective customer service skills to meet the needs of diverse customers and stakeholders
staying human
The value here is that a specific person handles effective customer service skills and stands behind it. That is earned, not computed.
importance 75 · 1251/02, 1251/04
Source: “Demonstrate effective customer service skills to meet the needs of diverse customers and stakeholders.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Good service to a worried customer depends on a person they can talk to and trust.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Directing activities of professional and technical staff members and volunteers
staying human
The value here is that a specific person handles activities of professional and stands behind it. That is earned, not computed.
importance 65 · 1251/02, 1251/03, 1251/04
Source: “Direct activities of professional and technical staff members and volunteers.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Directing staff and volunteers day to day needs someone they answer to and will follow.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Meeting with boards of directors to discuss and resolve legal and environmental issues
staying human
The value here is that a specific person handles boards of directors and stands behind it. That is earned, not computed.
importance 60 · 1251/02, 1251/03, 1251/04
Source: “Meet with boards of directors to discuss and resolve legal and environmental issues.” (UK task statement)
How this row was scored
Exposure score: 12 out of 100 (8–16 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Board meetings on legal and environmental problems turn on trusted people arguing a case in person.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Disposing of surplus or unclaimed property
staying human
This work happens in the physical world: surplus, in a real place. Software cannot follow it there.
importance 50 · 1251/01
Source: “Dispose of surplus or unclaimed property.” (UK task statement)
How this row was scored
Exposure score: 11 out of 100 (4–18 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Records can be kept automatically, but clearing and disposing of goods is physical work.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Serving on boards of directors
staying human
The rules require a named, qualified person to answer for boards of directors, and that person cannot be a piece of software.
importance 85 · 1251/05
Source: “Serve on boards of directors, management committees, and governing boards.” (UK task statement)
How this row was scored
Exposure score: 11 out of 100 (4–18 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: A board seat is held by a named person who is legally accountable for the decisions, so it cannot be handed over.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 3/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Meeting with committees to resolve disputes between neighbours
staying human
The value here is that a specific person handles committees and stands behind it. That is earned, not computed.
importance 55 · 1251/02, 1251/03, 1251/04
Source: “Meet with committees to resolve disputes between neighbours.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Settling a quarrel between neighbours depends on someone both sides will listen to.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Negotiating with government leaders and businesses to gain support for new projects
staying human
The value here is that a specific person handles government leaders and stands behind it. That is earned, not computed.
importance 80 · 1251/03, 1251/04
Source: “Negotiate with government leaders and businesses to gain support for new projects.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Winning backing from councils and businesses depends on personal standing and face-to-face persuasion.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Conferring regularly with community association members to ensure their needs are being met
staying human
This work happens in the physical world: community association members, in a real place. Software cannot follow it there.
importance 55 · 1251/02, 1251/03, 1251/04
Source: “Confer regularly with community association members to ensure their needs are being met.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (5–13 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Regular contact with residents' groups depends on people who are known and trusted locally.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Overseeing the maintenance of machinery and equipment
staying human
This work happens in the physical world: the maintenance of machinery, in a real place. Software cannot follow it there.
importance 75 · 1251/01
Source: “Oversee the maintenance of machinery and equipment.” (UK task statement)
How this row was scored
Exposure score: 8 out of 100 (4–12 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Keeping machinery in order means hands and eyes on the equipment itself.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Inspecting waste pretreatment, treatment and disposal facilities and systems for conformance to national, regional or local regulations
staying human
This work happens in the physical world: waste pretreatment, treatment and disposal facilities and systems, in a real place. Software cannot follow it there.
importance 60 · 1251/01
Source: “Inspect waste pretreatment, treatment, and disposal facilities and systems for conformance to national, regional, or local regulations.” (UK task statement)
How this row was scored
Exposure score: 8 out of 100 (4–12 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.
The rating behind it: Inspecting waste plant means an authorised officer looking at the site and equipment in person.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Overseeing the repair of electrical and mechanical systems
staying human
This work happens in the physical world: the repair of electrical and mechanical systems, in a real place. Software cannot follow it there.
importance 85 · 1251/01
Source: “Oversee the repair of electrical and mechanical systems.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (3–11 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Overseeing repairs to wiring and machinery means being at the equipment while the work is done.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Verifying that staff or contractors have satisfactorily completed agreed work
staying human
This work happens in the physical world: staff, in a real place. Software cannot follow it there.
importance 75 · 1251/01
Source: “Verify that staff or contractors have satisfactorily completed agreed work.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (3–11 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Signing off completed work means someone looking at the job that was actually done.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Supervising catering staff
staying human
This work happens in the physical world: staff, in a real place. Software cannot follow it there.
importance 50 · 1251/01
Source: “Supervise catering staff.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (3–11 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Supervising kitchen staff means being in the kitchen while the work happens.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Checking that properties are being used correctly
staying human
This work happens in the physical world: properties, in a real place. Software cannot follow it there.
importance 75 · 1251/02
Source: “Check that properties are being used correctly.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (3–11 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Checking how a property is actually being used means visiting it.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Supervising security operations to ensure safety and security
staying human
This work happens in the physical world: security operations, in a real place. Software cannot follow it there.
importance 80 · 1251/01
Source: “Supervise security operations to ensure safety and security.” (UK task statement)
How this row was scored
Exposure score: 6 out of 100 (2–10 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Supervising security means people on patrol and someone directing them where they stand.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Responding appropriately to emergencies or urgent issues as they arise
staying human
This work happens in the physical world: emergencies, in a real place. Software cannot follow it there.
importance 90 · 1251/01
Source: “Respond appropriately to emergencies or urgent issues as they arise.” (UK task statement)
How this row was scored
Exposure score: 4 out of 100 (0–8 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Emergencies are dealt with by someone who can get there and act on the spot.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 1/4.
Storing equipment and materials to support administrative functions
staying human
This work happens in the physical world: equipment, in a real place. Software cannot follow it there.
importance 60 · 1251/01
Source: “Store equipment and materials to support administrative functions.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Putting equipment and materials into storage is physical handling.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Showing properties to prospective tenants
staying human
This work happens in the physical world: properties, in a real place. Software cannot follow it there.
importance 65 · 1251/02, 1251/04
Source: “Show properties to prospective tenants.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Showing someone round a property means being there with them.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Representing organisations at official functions to promote their objectives
staying human
This work happens in the physical world: organisations, in a real place. Software cannot follow it there.
importance 75 · 1251/05
Source: “Represent organisations at official functions to promote their objectives.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Turning up in person to represent the organisation is something only a person can do.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.

What this job pays, and how many people do it

Median pay: £43,400a year, before tax, the middle of the range, so half earn more and half earn less.ashe-t14, 2025 · ASHE 2025 provisional (reference April 2025)Provisional, because the ONS revises this figure in the autumn.
How we know this
Source: ashe-t14
Reference period: ASHE 2025 provisional (reference April 2025)
Rounding: Shown to the nearest £100. The exact published figure is in the downloadable dataset. We do not render pounds the survey cannot support.
People doing this job: 207,700in the UK, 2026.nomis-aps · Apr 2025-Mar 2026 (latest APS 12-month period)This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.

What is deliberately not here: a forecast of how many of these jobs exist in ten years. Where an official projection exists for a market we publish it with its vintage; where it does not, we leave the space empty rather than borrow the other country’s number.

Why this is shifting

The reason is boringly specific. Most of what is shifting here is reading one thing and writing another: records of inventory in, a record out. The rows above are exactly that shape: maintaining records of inventory or equipment usage and maintaining maintenance and repairing records to ensure property upkeep and tenant satisfaction. What it cannot do is be there in the room, and that is still where inspect grounds, facilities and equipment get done. Which is why this page talks about your tasks changing, not your job ending.

Your move

Over a pint: what I’d tell you if you were my friend

Your week is splitting in two, and which half fills it is the whole question. Maintaining records of inventory or equipment usage is going; routinelying inspect grounds, facilities and equipment to determine the necessity of repairs or maintenance is not.

So, given all that: 27% of this job's task weight sits in rows the software is already learning, 23% in rows that change shape rather than disappear, and 50% in rows it is nowhere near. That is the position, measured across 153 scored tasks. It is not a forecast about you.

The occupation is an average and you are not, so the first job below is finding out where your own week actually sits.

This week: one thing

Print the task ledger above and put your own hours next to each row. Roughly, in pen, in one sitting. Then look at which group your hours actually pile up in. Twenty minutes, this week.

What you end up holding: your own week, on one page, sorted into what is shifting and what is not
How long it takes: about twenty minutes

If printing it isn’t practical: Read the rows off this page and write the same list on the back of an envelope. Same twenty minutes, same page, and it works just as well said out loud to someone who knows the job. The point is your hours next to the rows, not the paper it is on.

Over the next 90 days

Volunteer toward the durable end, visibly. Over the next ninety days put your hand up for the work in the bottom group (routinelying inspect grounds, facilities and equipment to determine the necessity of repairs or maintenance) and let people see you doing it. Not a new project: the same job, with your mix deliberately tilted. The point is that when the rota or the reorganisation comes, the version of you people picture is the one doing the part that stays.

Over the next 12 months

Claim a specialism at the durable end and let the other end go. Over a year, deliberately become the person who handles routinelying inspect grounds, facilities and equipment to determine the necessity of repairs or maintenance, and deliberately stop being the first choice for the rows in the top group. That trade costs something, because the exposed work is often the comfortable work. Decide it on purpose rather than by drift. Before you pay for anything, spend an hour with National Careers Service. It is free and government-funded, and it is listed below with the rest of the free routes.

The roads out of here, and why I am not sending you down them

I looked at the obvious moves out of this job, and here is what I found.

I checked the 12 nearest UK occupations to property, housing and estate managers (nearest by the work that AI is not taking, not by job title), and none of them survived. The closest was chief executives and senior officials: only about 8% of its durable work is work you already do and the 2.3× pay gap is the market pricing a barrier. Your own job splits about 27/73: that share of the list sits in the top exposure band and the rest does not. On this evidence the honest move is inside the job rather than out of it. Become the person who owns “arrange repairs and maintenance of the facilities”, and let the exposed end go.

How that was checked: this job was compared against all 412 UK occupations in this release on their official task statements, and the 12 nearest were examined one by one. A move that turns on an industry, an employer or a qualification rather than on the work itself will not show up in a check like that. And this release carries no licence register, so anything you are weighing needs that looked up separately.

3 moves I checked and rejected

These are the obvious-looking jumps. They are here with their reasons rather than quietly dropped, because the ones that fail are worth knowing about. It is one less thing to turn over at night.

Chief executives and senior officials
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “serve on boards of directors, management committees, and governing boards”. Across the whole of both lists that adds up to about 8% of the work in that job the software is not taking.
Why I am not recommending it: Almost none of it is work you already do: about 8% of the durable side of that job. That is a different job, not a next step. The pay gap is the market pricing a barrier: £99,944 against your £43,365 is 2.31× (ASHE Table 14.7a, 2025 provisional (both)), and you would be crossing it holding about 8% of their durable work. A gap that size with an overlap that small is a wish, not a route.
Look at that job’s page anyway →
Estate agents and auctioneers
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “routinely inspect grounds, facilities, and equipment to determine the necessity of repairs or maintenance”. Across the whole of both lists that adds up to about 7% of the work in that job the software is not taking.
Why I am not recommending it: Almost none of it is work you already do: about 7% of the durable side of that job. That is a different job, not a next step. It is a pay cut, in those words: £30,648 against your £43,365, 29.3% less (ASHE Table 14.7a, 2025 provisional (both)). Retraining to earn less is a decision, not advice.
Look at that job’s page anyway →
Production managers and directors in mining and energy
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “serve on boards of directors, management committees, and governing boards”. Across the whole of both lists that adds up to about 4% of the work in that job the software is not taking.
Why I am not recommending it: Almost none of it is work you already do: about 4% of the durable side of that job. That is a different job, not a next step. And it is a narrow door: about 14,900 of those jobs against 207,700 of yours (ONS via Nomis), 7% as many seats.
Look at that job’s page anyway →

What I’d stop worrying about

A friend tells you what not to spend fear on. This is that list.

The headline number you read somewhere
The big “X% of jobs” figures are about the whole economy, not about you. The number that describes your job is on this page: 27% of its task weight, across 153 scored tasks. Every row behind it is printed above with the source. Check ours; ignore theirs.
The whole-job doom story
Nothing on this page says this job ends. It says the mix inside it moves. Half the rows above are unchanged or changing shape, and the plan is about which half your week sits in. That is a very different problem, and a solvable one.
Panic-buying a course
Do the twenty-minute sorting exercise first. Most people who buy a course before they have done it buy the wrong one, and the free services listed below will tell you the same thing without charging for it.
The “obvious” next job everyone suggests
I checked the obvious moves and most of them did not survive. The reasons are printed with the routes above, including the pay and the gate. A move that fails on the numbers is worth knowing about so you can stop turning it over at night.

If you run a team doing this job

If you run a team doing this job, the conversation you owe them is the one on this page, and sooner than feels comfortable. Show them the ledger rather than a reassurance: the rows moving toward the software are maintaining records of inventory or equipment usage, and the rows that are not are where you want your people visible. Ask each of them to do the this-week move and bring the list to your next one-to-one. It turns a rumour into a piece of work, and it tells you which parts of your team's week are actually at stake. And say the thing out loud that a team lead usually leaves unsaid: a shrinking team is your exposure too, so do the move yourself as well.

You are reading the United Kingdom figures

The United States splits this work across more than one official group, of which Administrative Services Managers is the closest. The pay and employment figures are not directly comparable, and we do not average them together.

Switch to the United States page →partial match

The other groups this work is counted across:

In US official statistics this job is counted as Administrative Services Managers, Facilities Managers, Purchasing Managers, Postmasters and Mail Superintendents, Property, Real Estate, and Community Association Managers, Funeral Home Managers, Real Estate Brokers and Real Estate Sales Agents. Pay is shown separately for each of those groups (medians cannot be averaged together), while the task list and the scores on this page are for this group only.

Your route through this

Where to go next, and what it costs

Free, and complete

The moves above cost nothing. These are the real services that go with them: public, government-funded, and free at the point of use. Nothing on this page is behind an email address or a payment.

In England:
National Careers Service
A free hour with a government-funded careers adviser is worth more than another evening of reading. In England that's the National Careers Service.
Free, government-funded
- Discover your skills and careers (the skills assessment)
In England:
National Careers Service - Find a course
Search what's actually running near you before you spend anything.
Free to search; individual courses vary
In England:
Free courses for jobs (Level 3 qualifications)
A free Level 3 qualification you already qualify for beats a paid course you don't need.
Free for eligible adults
In England:
Skills Bootcamps
Free, up to 16 weeks, and you get a job interview at the end. In England these are Skills Bootcamps - search what's running near you.
Free for eligible adults in England
- Skills Bootcamps - what they are and who can do them (DfE, Skills for Careers)
- Skills Bootcamps - JobHelp (DWP)
In Scotland:
My World of Work (Skills Development Scotland)
In Scotland it's My World of Work, from Skills Development Scotland.
Free, publicly funded
- Skills Development Scotland
In Wales:
Careers Wales
In Wales it's Careers Wales.
Free, Welsh Government-funded
In Northern Ireland:
Careers Service Northern Ireland
In Northern Ireland it's the Careers Service on nidirect.
Free, Department for the Economy-funded

No Space for this job, but one for what is happening to it

Nothing Collab365 runs is built for property / housing / estate managers, and we are not going to point you at the nearest one and call it a fit.

There is one that is not about a job title at all. The AI Authority is about being the person who directs these tools at work rather than the person they get compared to. That is worth saying here, because 27% of the work on this page is already inside what they can do.

Try The AI Authority free →

7 days free, no card needed. Explore up to 2 Spaces before you choose a plan: you pick a plan later, not now.

The AI Authority is a general community about working with AI, not a course for property / housing / estate managers. You do not need it to act on anything here: the moves above cost nothing and stand on their own. The data on this page is the same either way.

Noted, and thank you. We’ll email you if a Space for property / housing / estate managers launches. Nothing else.

That did not look like an email address, so nothing was saved. Have another go below.

We could not save that. The fault is ours, not yours, and your address was not stored. Please try again later.

No Space for property / housing / estate managers yet. Should there be one?

Collab365 Spaces is built by the same people as this site. We find the problems that AI and automation are creating inside one kind of work, then solve them as short courses, briefings and Blueprints. Each Space is the community too, so the research and the people doing your job are in the same place.

What a Space actually is, in full

Collab365 launches new communities where the need is real. If one for property / housing / estate managers existed, with researched problems, courses and people in the same boat, would you want in?

Your email

We use your email address for one thing: to tell you if a Space for property / housing / estate managers launches. We never sell it, never use it for unrelated marketing, and every email has a one-click unsubscribe. Our privacy policy has the full version.

This unlocks nothing. Every figure, every row and every step on this page is already yours, whether you fill this in or not.

No deadline on any of this. The page will still be here, and the data is refreshed on a published schedule rather than when someone wants a headline.

Questions people ask about this job

Will AI replace Property, housing and estate managers?: Not as a job, but it is already doing parts of the work. Across the 153 official task statements scored for Property, housing and estate managers (United Kingdom, SOC 1251), 27% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 42 out of 100 (range 37–48, band: partial). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.
Which tasks in “Property, housing and estate managers” can AI already do?: The highest-scoring tasks in release 2026-q4.1 are: “Analyse financial data to support budget planning” (93/100, very high); “Maintain records of inventory or equipment usage” (93/100, very high); “Prepare reports on business activities, expenses, and budgets” (93/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.
Which tasks in “Property, housing and estate managers” stay human?: About 50% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Represent organisations at official functions to promote their objectives” (0/100, minimal); “Show properties to prospective tenants” (0/100, minimal); “Store equipment and materials to support administrative functions” (0/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.
What should someone working in “Property, housing and estate managers” do about AI?: Start from the ledger rather than the headline: 27% of this job's weighted core work is exposed, and roughly 50% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.
How is the AI exposure score for Property, housing and estate managers calculated?: Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 153 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

Where these numbers come from

About the data on this page

Provisional, because the ONS revises this figure in the autumn.
This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.
The match between this job and its counterpart in the other country is partial, so the two pages count slightly different groups of people.
31 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Task statements: gaisi-indexProcessing: catalogue-bridge → ssc-relatedness-weighting → task-scoring → score-aggregation
Task weights: gaisi-index (relatedness)
Scores: Rubric task_scoring_v1.0, model claude-opus-5, computed 2026-08-05.
Pay and employment: ashe-t14 (ASHE 2025 provisional (reference April 2025))nomis-aps (Apr 2025-Mar 2026 (latest APS 12-month period))

Figures on this page come from release 2026-q4.1, published 2026-08-05. Every release keeps its own permanent address, so a figure you cite in March is still there, unchanged, in November.

The plain-English wording on this page is assembled directly from the task statements and the published ratings, not written by hand for this occupation. That is why it is specific, and it is also why we say so.

The routes and free resources further up are today’s, not the release’s (last reviewed 2026-08-05). A route is an offer, not a historical fact, so it moves on its own clock.

How we score a job Download this release Look up another job

Using these figures?

Cite this

Everything on this site is published under CC BY 4.0. Quote it, chart it, sell something built on it. Just say where it came from, and cite the dated release rather than the site, so the figure you quote stays checkable.

Plain text

Collab365 (2026). Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1 (methodVersion 2.0.0, promptVersion task_scoring_v1.0). https://futureproof.collab365.com/data/2026-q4.1. Licensed CC BY 4.0. Built with O*NET data (USDOL/ETA, CC BY 4.0); ONS data (Open Government Licence v3.0); GAISI task framework (arXiv:2507.22748, MIT); BLS data (public domain).

BibTeX

@misc{collab365futureproof2026q41,
  title        = {Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1},
  author       = {{Collab365}},
  year         = {2026},
  url          = {https://futureproof.collab365.com/data/2026-q4.1},
  note         = {Release 2026-q4.1, methodVersion 2.0.0, promptVersion task_scoring_v1.0, CC BY 4.0}
}

Permalink

https://futureproof.collab365.com/data/2026-q4.1

Data as of release 2026-q4.1, published 2026-08-05. Releases never change after publication; when the figures move, a new dated release is published beside this one and this one stays exactly where it is.