Will AI replace Social workers?

Not as a job, but it is already doing parts of the work. Across the 127 official task statements scored for Social workers (United Kingdom, SOC 2461), 10% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 26 out of 100 (range 20–32, band: low). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.

Which tasks in “Social workers” can AI already do?

The highest-scoring tasks in release 2026-q4.1 are: “Prepare statistical data for reports to clients” (93/100, very high); “Maintain records of mentoring practice and continual professional development activities” (88/100, very high); “Maintain records of clients” (81/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.

Which tasks in “Social workers” stay human?

About 77% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Transport or accompany clients to scheduled health appointments or referral sites” (0/100, minimal); “Conduct random drug screens of offenders to ensure adherence to substance misuse treatment programmes” (0/100, minimal); “Use interviews, surveillance, and search and seizure to investigate alleged parole violations” (0/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.

What should someone working in “Social workers” do about AI?

Start from the ledger rather than the headline: 10% of this job's weighted core work is exposed, and roughly 77% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.

How is the AI exposure score for Social workers calculated?

Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 127 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

UK dataswitch to US

Social workers

writing reports to aid decision-making by prisons and parole review boards, addressing legal issues and evaluating clients' physical or mental condition. If that's your week, this page is about your job.

The honest answer

AI changes the edges of this job, not the middle: counseling individuals, groups, families or communities regarding issues, mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care or medical care is work software can't reach.

Your move: what you can actually do about this ↓

Where the work sits, by task weight

shifting to AI: 10%
changing shape: 13%
staying human: 77%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

Whole-job exposure score 26 out of 100 (20–32 allowing for uncertainty): low exposure, across 127 scored tasks. The number is the support for the sentence above it, not a headline about anyone’s future.

How we know this

What is measured: Every published task statement for social workers is rated on five dimensions: can a model produce the output, does the work need a body in a room, does it need a legally accountable person, does it depend on a person being trusted in the moment, and how much data exists. A published formula turns those five ratings into the score; the model never writes the number.

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

What shifts is maintaining accurate case histories of patients to support child and family welfare. This page scores what today's tools actually do, not headlines.

Your week, as this page understands it

Social workers provide information, advice and support to those who are socially excluded or are experiencing crisis; they protect the welfare of vulnerable groups including children, young people, people with disabilities, elderly people and people who are mentally or physically ill, and they may specialise in specific areas of work. The job title says “social workers”. The real job is the part underneath: counseling individuals, groups, families or communities regarding issues, mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care or medical care. That is the thing someone has to be right about.

The exposed part of this job is specific, and we won’t pretend it is coming back. But social workers is not one task. It is 127 scored ones, and they are nowhere near equally exposed. The most durable of them, on this evidence, is counseling individuals, groups, families or communities regarding issues, mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care or medical care, and the ledger below shows exactly why.

Where the work sits, by task weight

shifting to AI: 10%
changing shape: 13%
staying human: 77%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

How we know this

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

Your job, task by task

These are the official task statements for this occupation, in plain English, sorted by what the evidence says is happening to each one. The official wording sits under every line so you can check the rewrite against it.

2 rows are marked low confidence, so treat them as a ballpark rather than a fine measurement.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Shifting to AI

16 tasks

Tasks today’s tools can already do most of. This is the part we will not soften: where these rows are the bulk of your week, the week changes.

Maintaining records of clients
This is reading one thing and writing another: records of clients in, a record out. That is the shape today's tools are built for.
importance 85 · 2461/01
Source: “Maintain records of clients.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Case recording is structured administrative work that systems already prompt for and largely complete automatically.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining accurate case histories of patients to support child and family welfare
This is reading one thing and writing another: accurate case histories of patients in, a record out. That is the shape today's tools are built for.
importance 85 · 2461/02
Source: “Maintain accurate case histories of patients to support child and family welfare.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Maintaining accurate case histories is structured recording work of exactly the kind software handles well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Managing client and financial records to ensure accurate service delivery
This is reading one thing and writing another: client in, a record out. That is the shape today's tools are built for.
importance 80 · 2461/01
Source: “Manage client and financial records to ensure accurate service delivery.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping case and financial records straight is systematic recording work that software handles very well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing and maintaining case folders for each assigned inmate or offender
This is reading one thing and writing another: case folders in, a record out. That is the shape today's tools are built for.
importance 80 · 2461/03
Source: “Prepare and maintain case folders for each assigned inmate or offender.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (62–70 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Assembling and keeping case files is structured administrative work that case management systems already largely automate.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Changing shape

17 tasks

Tasks where the machine takes the producing and a person keeps the checking, the deciding, or the answering-for-it. For most jobs this is the biggest group, and it is where "transformation, not termination" is literally visible.

Referring clients to other services
The software now makes the first pass at clients, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2461/01, 2461/04
Source: “Refer clients to other services.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Choosing the right service from local directories is lookup work software does well, with the worker confirming the referral.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Referring clients to social service or community resources for needs beyond credit or debt counselling
The software now makes the first pass at clients, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 2461/02, 2461/03
Source: “Refer clients to social service or community resources for needs beyond credit or debt counselling.” (UK task statement)
How this row was scored
Exposure score: 50 out of 100 (43–57 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Referring someone on is mostly matching a need to a list of services, though local provision varies.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Arranging for tests that indicate remedial measures
The software now makes the first pass at tests, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 65 · 2461/02, 2461/03
Source: “Arrange for tests that indicate remedial measures.” (UK task statement)
How this row was scored
Exposure score: 59 out of 100 (52–66 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Arranging assessments is administrative work, though knowing which test fits takes professional knowledge.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

Staying human

94 tasks

Tasks that stay with a person, because they happen in the physical world, because the rules need someone accountable, or because the value is that a specific person does them.

Counseling individuals, groups, families or communities regarding issues, mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care or medical care
The rules require a named, qualified person to answer for individuals, groups, families or communities regarding issues, and that person cannot be a piece of software.
importance 85 · 2461/02, 2461/03, 2461/04
Source: “Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: General guidance is documented, but this counselling relies on a trusting relationship and, in statutory cases, a registered social worker doing it.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Following through to ensure the efficacy of services
The rules require a named, qualified person to answer for to ensure the efficacy of services, and that person cannot be a piece of software.
importance 75 · 2461/02, 2461/03, 2461/04
Source: “Follow through to ensure the efficacy of services provided.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Tracking whether services are delivered is easy to automate; judging whether they are actually working stays with the qualified worker.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Recognising and reflecting on ethical dilemmas with guidance and work with integrity
The rules require a named, qualified person to answer for ethical dilemmas, and that person cannot be a piece of software.
importance 85 · 2461/01, 2461/02
Source: “Recognise and reflect on ethical dilemmas with guidance and work with integrity.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: Spotting an ethical dilemma and sitting with it honestly is a personal judgement, not something to be drafted.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.

Show the other 117 tasks

Preparing statistical data for reports to clients
shifting to AI
This is reading one thing and writing another: statistical data in, a record out. That is the shape today's tools are built for.
importance 60 · 2461/01
Source: “Prepare statistical data for reports to clients.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Turning case data into statistics and tables is straightforward number work that software already does.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining records of mentoring practice and continual professional development activities
shifting to AI
This is reading one thing and writing another: records of mentoring practice in, a record out. That is the shape today's tools are built for.
importance 60 · 2461/02
Source: “Maintain records of mentoring practice and continual professional development activities.” (UK task statement)
How this row was scored
Exposure score: 88 out of 100 (84–92 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping a log of activity and development is simple structured record-keeping that software can largely maintain automatically.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Submitting reports to superiors
shifting to AI
This is reading one thing and writing another: reports in, a record out. That is the shape today's tools are built for.
importance 65 · 2461/01
Source: “Submit reports to superiors.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Compiling and sending routine reports upwards is structured, repeatable work that software handles from existing case data.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Arranging appointments for clients and staff across various sectors
shifting to AI
This is reading one thing and writing another: appointments in, a record out. That is the shape today's tools are built for.
importance 60 · 2461/04
Source: “Arrange appointments for clients and staff across various sectors.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Booking and coordinating appointments is scheduling work that software already does quickly and reliably.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Building up and maintaining knowledge of information resources on education
shifting to AI
This is reading one thing and writing another: and maintaining knowledge of information resources in, a record out. That is the shape today's tools are built for.
importance 65 · 2461/01
Source: “Build up and maintain knowledge of information resources on education, training, and work.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Course, training and job information is published and easy to keep on top of automatically.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing packs with information on social services for prisoners or offenders
shifting to AI
This is reading one thing and writing another: packs in, a record out. That is the shape today's tools are built for.
importance 75 · 2461/03
Source: “Develop packs with information on social services for prisoners or offenders.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Service information is published, so producing a clear, well-organised pack is something software drafts well, with local details checked.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing current research and theories to inform professional practice
shifting to AI
This is reading one thing and writing another: current research in, a record out. That is the shape today's tools are built for.
importance 60 · 2461/04
Source: “Review current research and theories to inform professional practice.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Research literature is published and searchable, so summarising what it means for practice is well within current tools.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Writing contracts and reports for secured projects
shifting to AI
This is reading one thing and writing another: contracts in, a record out. That is the shape today's tools are built for.
importance 70 · 2461/01
Source: “Write contracts and reports for secured projects.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (62–70 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Contracts and project reports follow set formats, so a solid draft can be produced quickly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Investigating clients' financial and crediting status to determine eligibility for finance
shifting to AI
This is reading one thing and writing another: clients' financial and crediting status in, a record out. That is the shape today's tools are built for.
importance 50 · 2461/03
Source: “Investigate clients' financial and credit status to determine eligibility for finance.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking financial and credit status is largely automated lookups against records and bureau data.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Advising clients on obtaining food vouchers
shifting to AI
This is reading one thing and writing another: clients in, a record out. That is the shape today's tools are built for.
importance 80 · 2461/01
Source: “Advise clients on obtaining food vouchers.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (60–68 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Where to get food vouchers and how to apply is published information that software can look up and explain clearly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Assisting in planning food budgets
shifting to AI
This is reading one thing and writing another: planning food budgets in, a record out. That is the shape today's tools are built for.
importance 50 · 2461/01
Source: “Assist in planning food budgets, using charts or sample budgets.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (60–68 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Sample budgets and charts are standard published tools, so building a food budget with someone is easy to generate.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Providing information about community health and social resources
shifting to AI
This is reading one thing and writing another: information in, a record out. That is the shape today's tools are built for.
importance 70 · 2461/02
Source: “Provide information about community health and social resources.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (60–68 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Details of local health and community services are published, so finding and explaining the options is easily produced.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Bidding for additional funding to support social work projects
changing shape
The software now makes the first pass at this work, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 2461/01
Source: “Bid for additional funding to support social work projects.” (UK task statement)
How this row was scored
Exposure score: 58 out of 100 (51–65 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Funding bids draft to a usable start, but a convincing case needs local evidence and knowledge of the funder.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Conducting social research to advance knowledge in the social work field
changing shape
The software now makes the first pass at social research, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 2461/04
Source: “Conduct social research to advance knowledge in the social work field.” (UK task statement)
How this row was scored
Exposure score: 58 out of 100 (51–65 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Literature reviews and analysis are well supported by software, though original fieldwork with people still has to be carried out.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Referring individuals to appropriate organisations for assistance
changing shape
The software now makes the first pass at individuals, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 2461/01
Source: “Refer individuals to appropriate organisations for assistance.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Matching a person to the right service is directory work software does well, with the social worker checking it suits them.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Maintaining accurate records and producing reports
changing shape
The software now makes the first pass at accurate records, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 80 · 2461/02
Source: “Maintain accurate records and produce reports, including the preparation of evidence for court, where appropriate.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Reports and court evidence follow set formats, but the evidence must be the accountable worker's own account.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Writing and reviewing reports on case assessments to support client care
changing shape
The software now makes the first pass at reports, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 80 · 2461/02
Source: “Write and review reports on case assessments to support client care.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Assessment reports follow a clear structure, though the professional judgement inside them must be a registered worker's.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Contributing to the development of regulatory and organisational policies
changing shape
The software now makes the first pass at the development of regulatory, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 2461/02
Source: “Contribute to the development of regulatory and organisational policies.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Policy drafts come out well, though what is adopted depends on colleagues and the organisation agreeing.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Referring patients to community resources
changing shape
The software now makes the first pass at patients, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2461/04
Source: “Refer patients to community resources as necessary.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Finding the right community service is directory work software handles, with the social worker checking it fits the patient.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Signposting services to relevant third-party providers
changing shape
The software now makes the first pass at services, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 2461/01
Source: “Signpost services to relevant third-party providers, using a multi-agency and integrated services approach.” (UK task statement)
How this row was scored
Exposure score: 50 out of 100 (43–57 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Matching a need to the right local service is mostly directory work, though what is actually available varies locally.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Assisting clients in accurately completing various forms and applications
changing shape
The software now makes the first pass at clients, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 2461/01
Source: “Assist clients in accurately completing various forms and applications.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Form filling is highly structured and well documented, though people often need someone alongside them to get it done.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Collecting supplementary information needed to assist client
changing shape
The software now makes the first pass at supplementary information, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 60 · 2461/02, 2461/03
Source: “Collect supplementary information needed to assist client, such as employment records, medical records, or school reports.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Chasing and collating paperwork is routine, though requesting medical or school records relies on the social worker's statutory position.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Developing programmes to enhance the effectiveness of counselling services
changing shape
The software now makes the first pass at programmes, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 2461/04
Source: “Develop programmes to enhance the effectiveness of counselling services.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Service improvement ideas are well documented in the literature, so drafting a programme is achievable; local fit needs practitioner input.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Planning programmes to prevent substance abuse and combat social problems
changing shape
The software now makes the first pass at programmes, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 2461/04
Source: “Plan programmes to prevent substance abuse and combat social problems.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Evidence about what prevention approaches work is published, so drafting a programme plan is achievable, with local knowledge shaping it.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Providing expert advice on social policy to external organisations
changing shape
The software now makes the first pass at expert advice, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 50 · 2461/04
Source: “Provide expert advice on social policy to external organisations.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Policy briefings draft easily, but organisations take advice from someone with a reputation in the field.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Writing reports to aid decision-making by prisons and parole review boards
changing shape
The software now makes the first pass at reports, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 90 · 2461/03
Source: “Write reports to aid decision-making by prisons and parole review boards.” (UK task statement)
How this row was scored
Exposure score: 42 out of 100 (35–49 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; someone qualified has to answer for it.
The rating behind it: The report follows a set format, but a parole board relies on it being an accountable officer's own assessment.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 3/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Advising clients on effective housekeeping
staying human
The value here is that a specific person handles clients and stands behind it. That is earned, not computed.
importance 50 · 2461/01
Source: “Advise clients on effective housekeeping.” (UK task statement)
How this row was scored
Exposure score: 39 out of 100 (32–46 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Practical household advice is widely published and easy to generate, though it usually needs raising tactfully with the person at home.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Coordinating with welfare services for student support
staying human
The ratings behind this row put welfare services well outside what today's tools can do on their own.
importance 75 · 2461/02, 2461/03
Source: “Coordinate with welfare services for student support.” (UK task statement)
How this row was scored
Exposure score: 37 out of 100 (30–44 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Coordination is largely scheduling and messaging, but agreeing who does what still needs the people involved.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Liaising with local authorities and healthcare services for student support
staying human
The ratings behind this row put local authorities well outside what today's tools can do on their own.
importance 70 · 2461/02
Source: “Liaise with local authorities and healthcare services for student support.” (UK task statement)
How this row was scored
Exposure score: 37 out of 100 (30–44 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Liaison is largely correspondence and coordination, though decisions get made in conversations between named people.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Developing offender treatment and rehabilitation programmes
staying human
The rules require a named, qualified person to answer for offender treatment, and that person cannot be a piece of software.
importance 85 · 2461/03
Source: “Develop offender treatment and rehabilitation programmes.” (UK task statement)
How this row was scored
Exposure score: 37 out of 100 (30–44 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Evidence on what reduces reoffending is published, so programme design drafts well; approving and running it stays with qualified staff.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Informing offenders or inmates about conditional release requirements
staying human
The rules require a named, qualified person to answer for offenders, and that person cannot be a piece of software.
importance 90 · 2461/03
Source: “Inform offenders or inmates about conditional release requirements including office visits and restitution payments.” (UK task statement)
How this row was scored
Exposure score: 36 out of 100 (29–43 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: The conditions themselves are standard and can be explained in writing, but they are formally put to the person by their officer.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Recognising differences across diverse communities
staying human
The value here is that a specific person handles differences across diverse communities and stands behind it. That is earned, not computed.
importance 60 · 2461/02
Source: “Recognise differences across diverse communities.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Background on communities is easy to gather, but recognising real differences comes from working alongside people.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Evaluating the effectiveness of service user interventions and making improvements
staying human
The rules require a named, qualified person to answer for the effectiveness of service user interventions, and that person cannot be a piece of software.
importance 80 · 2461/01, 2461/02
Source: “Evaluate the effectiveness of service user interventions and make improvements.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: Outcome data can be summarised, but judging whether support genuinely helped a family rests on professional judgement.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Providing information on agency services to individuals in homes
staying human
This work happens in the physical world: information, in a real place. Software cannot follow it there.
importance 70 · 2461/01
Source: “Provide information on agency services to individuals in homes.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: The information itself is standard and easy to produce, but it is delivered by visiting people where they live.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Assisting offenders with matters concerning detainers and sentences in other jurisdictions
staying human
The rules require a named, qualified person to answer for offenders, and that person cannot be a piece of software.
importance 90 · 2461/03
Source: “Assist offenders with matters concerning detainers and sentences in other jurisdictions.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (20–44 allowing for uncertainty): low exposure, low confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: Researching rules in another jurisdiction and drafting letters is manageable, though the formal approaches are made by the responsible worker.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Advising clients on resolving their financial issues
staying human
The value here is that a specific person handles clients and stands behind it. That is earned, not computed.
importance 75 · 2461/01
Source: “Advise clients on resolving their financial issues.” (UK task statement)
How this row was scored
Exposure score: 31 out of 100 (24–38 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Benefits and budgeting information is published and easy to prepare, and the social worker is helping with money worries, not selling products.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Writing detailed case reports for legal and social services
staying human
The rules require a named, qualified person to answer for detailed case reports, and that person cannot be a piece of software.
importance 75 · 2461/02, 2461/03
Source: “Write detailed case reports for legal and social services.” (UK task statement)
How this row was scored
Exposure score: 31 out of 100 (27–35 allowing for uncertainty): low exposure, high confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: Drafting from case notes works well, but a court or statutory report has to be written and signed by the registered social worker.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 3/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Recommending appropriate prison for initial placement of an offender
staying human
The rules require a named, qualified person to answer for appropriate prison, and that person cannot be a piece of software.
importance 90 · 2461/03
Source: “Recommend appropriate prison for initial placement of an offender.” (UK task statement)
How this row was scored
Exposure score: 31 out of 100 (24–38 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: Placement recommendations can be drafted from records, but the decision is an accountable officer's to make.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 3/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Assisting clients in securing housing by providing guidance and supporting through the application process
staying human
The value here is that a specific person handles clients and stands behind it. That is earned, not computed.
importance 80 · 2461/01
Source: “Assist clients in securing housing by providing guidance and support through the application process.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Housing rules and forms are published and easy to explain, but people often need someone beside them through the process.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Advising students with adjustment or academic problems
staying human
The value here is that a specific person handles students and stands behind it. That is earned, not computed.
importance 70 · 2461/02
Source: “Advise students with adjustment or academic problems.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (24–32 allowing for uncertainty): low exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Guidance is well described in general terms, but progress depends on a young person trusting the adult they are talking to.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Writing care plans
staying human
The rules require a named, qualified person to answer for care plans, and that person cannot be a piece of software.
importance 85 · 2461/01
Source: “Write care plans.” (UK task statement)
How this row was scored
Exposure score: 27 out of 100 (23–31 allowing for uncertainty): low exposure, high confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: The document can be drafted from assessment notes, but the plan itself is a legal decision a registered social worker must make.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 3/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Addressing legal issues, such as child abuse and discipline, to inform custody arrangements
staying human
The rules require a named, qualified person to answer for legal issues, and that person cannot be a piece of software.
importance 80 · 2461/02, 2461/03
Source: “Address legal issues, such as child abuse and discipline, to inform custody arrangements.” (UK task statement)
How this row was scored
Exposure score: 27 out of 100 (20–34 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: The written analysis can be supported, but conclusions about abuse and custody must come from an accountable professional.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 3/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Evaluating clients' physical or mental condition
staying human
The rules require a named, qualified person to answer for clients' physical, and that person cannot be a piece of software.
importance 80 · 2461/04
Source: “Evaluate clients' physical or mental condition, based on review of client information.” (UK task statement)
How this row was scored
Exposure score: 27 out of 100 (20–34 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: Reviewing the file can be summarised automatically, but forming a view on someone's condition is the registered worker's judgement.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 3/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Coordinating medical services according to individual needs or court orders
staying human
The rules require a named, qualified person to answer for medical services, and that person cannot be a piece of software.
importance 75 · 2461/03
Source: “Coordinate medical services according to individual needs or court orders.” (UK task statement)
How this row was scored
Exposure score: 26 out of 100 (19–33 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Booking and chasing appointments is straightforward, but pulling services together around a court order needs the qualified worker's authority.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Interviewing clients to obtain information about employment history and educational background
staying human
The value here is that a specific person handles clients and stands behind it. That is earned, not computed.
importance 50 · 2461/01
Source: “Interview clients to obtain information about employment history and educational background.” (UK task statement)
How this row was scored
Exposure score: 23 out of 100 (16–30 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: The questions are easy to set out, but people tend to be more open with a person sitting opposite them.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Determining causes of truancy and misbehaviour in consultation with parents
staying human
The value here is that a specific person handles causes of truancy and stands behind it. That is earned, not computed.
importance 70 · 2461/02
Source: “Determine causes of truancy and misbehaviour in consultation with parents, teachers, and school staff.” (UK task statement)
How this row was scored
Exposure score: 23 out of 100 (16–30 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Understanding why a child is missing school depends on honest conversations with parents and teachers.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Coordinating employment and housing services for post-release support
staying human
The value here is that a specific person handles employment and stands behind it. That is earned, not computed.
importance 90 · 2461/03
Source: “Coordinate employment and housing services for post-release support.” (UK task statement)
How this row was scored
Exposure score: 23 out of 100 (16–30 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Matching people to housing and job schemes is well documented, but making the arrangements stick takes contact with local providers.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Developing therapeutic and behaviour management programmes to meet specific needs
staying human
The rules require a named, qualified person to answer for therapeutic, and that person cannot be a piece of software.
importance 75 · 2461/01
Source: “Develop therapeutic and behaviour management programmes to meet specific needs.” (UK task statement)
How this row was scored
Exposure score: 22 out of 100 (15–29 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Programme templates exist, but shaping one for a particular person is a professional judgement the registered worker is answerable for.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 3/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Arranging for mental health or substance misuse treatment
staying human
The rules require a named, qualified person to answer for mental health, and that person cannot be a piece of software.
importance 80 · 2461/02, 2461/03
Source: “Arrange for mental health or substance misuse treatment as required.” (UK task statement)
How this row was scored
Exposure score: 22 out of 100 (15–29 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Finding and booking services is routine, but referring someone into mental health or substance misuse treatment is done by the registered worker.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 3/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Attending seminars, training workshops or classes to improve social work knowledge
staying human
The ratings behind this row put seminars, training workshops or classes well outside what today's tools can do on their own.
importance 70 · 2461/04
Source: “Attend seminars, training workshops, or classes to improve social work knowledge.” (UK task statement)
How this row was scored
Exposure score: 22 out of 100 (15–29 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over.
The rating behind it: Summaries of training material are easy to produce, but keeping registration means the worker themselves has to do the learning.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Modifying treatment plans to comply with changes in clients' status
staying human
The rules require a named, qualified person to answer for treatment plans, and that person cannot be a piece of software.
importance 70 · 2461/04
Source: “Modify treatment plans to comply with changes in clients' status.” (UK task statement)
How this row was scored
Exposure score: 22 out of 100 (15–29 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Updating the paperwork is simple, but deciding a care plan should change is a judgement the registered social worker is accountable for.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 3/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Offering telephone support and guidance to clients
staying human
The rules require a named, qualified person to answer for telephone support, and that person cannot be a piece of software.
importance 75 · 2461/01
Source: “Offer telephone support and guidance to clients.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Phone support works because a particular worker the client already knows is on the other end.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Managing a caseload of clients
staying human
The rules require a named, qualified person to answer for a caseload of clients, and that person cannot be a piece of software.
importance 90 · 2461/01
Source: “Manage a caseload of clients.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Scheduling and paperwork can be supported, but a caseload means being the named person answerable for each family.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Diagnosing students' problems and arranging for needed services
staying human
The rules require a named, qualified person to answer for students' problems, and that person cannot be a piece of software.
importance 75 · 2461/02, 2461/03
Source: “Diagnose students' problems and arrange for needed services.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Working out what is going wrong for a pupil, and arranging help, depends on knowing the child and the school.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Identifying and approving work placements for offenders with community service sentences
staying human
The rules require a named, qualified person to answer for work placements, and that person cannot be a piece of software.
importance 80 · 2461/03
Source: “Identify and approve work placements for offenders with community service sentences.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: Suitable placements can be matched from lists, but approving one for a person under sentence is the responsible officer's decision.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 3/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Initiating court action in response to noncompliance with terms of probation or parole
staying human
The rules require a named, qualified person to answer for court action, and that person cannot be a piece of software.
importance 80 · 2461/03
Source: “Initiate court action in response to noncompliance with terms of probation or parole.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: Breach paperwork can be drafted, but only the officer responsible for the case can take someone back to court.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 3/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Planning and running vocational training programmes and workshops
staying human
This work happens in the physical world: vocational training programmes, in a real place. Software cannot follow it there.
importance 75 · 2461/03
Source: “Plan and run vocational training programmes and workshops.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Course plans and materials are easy to generate, but running the sessions means standing in a room with the group.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Assessing children's needs using tools standardised for and specific to youth justice
staying human
The rules require a named, qualified person to answer for children's needs, and that person cannot be a piece of software.
importance 85 · 2461/03
Source: “Assess children's needs using tools standardised for and specific to youth justice.” (UK task statement)
How this row was scored
Exposure score: 19 out of 100 (12–26 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: The assessment tools are standardised and documented, though a qualified worker must apply and own the judgement.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 3/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Achieving specified performance targets
staying human
The ratings behind this row put specified performance targets well outside what today's tools can do on their own.
importance 60 · 2461/01
Source: “Achieve specified performance targets.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (6–30 allowing for uncertainty): minimal exposure, low confidence.
Why it sits in this group: the five ratings behind the score, with no single dominant reason.
The rating behind it: Progress can be measured automatically, but meeting caseload targets means doing the underlying work with real people.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Consulting with supervisor concerning programmes for individual families
staying human
The rules require a named, qualified person to answer for supervisor concerning programmes, and that person cannot be a piece of software.
importance 70 · 2461/01
Source: “Consult with supervisor concerning programmes for individual families.” (UK task statement)
How this row was scored
Exposure score: 17 out of 100 (10–24 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Case notes can be summarised automatically, but supervision is a professional conversation between two practitioners about a real family.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Consulting with the team supporting the client to plan for ongoing services
staying human
The rules require a named, qualified person to answer for the team supporting the client, and that person cannot be a piece of software.
importance 70 · 2461/02, 2461/03
Source: “Consult with the team supporting the client to plan for ongoing services.” (UK task statement)
How this row was scored
Exposure score: 17 out of 100 (10–24 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Meeting notes and draft plans are easy to produce, but agreeing the plan is a discussion the registered worker leads.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Using supervision and feedback to critically reflect on practice and values
staying human
The rules require a named, qualified person to answer for supervision, and that person cannot be a piece of software.
importance 70 · 2461/02
Source: “Use supervision and feedback to critically reflect on practice and values.” (UK task statement)
How this row was scored
Exposure score: 17 out of 100 (10–24 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Prompts and templates help, but reflecting honestly on your own practice is something the worker does with a supervisor.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Assisting in community development by supporting local projects and initiatives
staying human
The value here is that a specific person handles community development and stands behind it. That is earned, not computed.
importance 50 · 2461/02, 2461/04
Source: “Assist in community development by supporting local projects and initiatives.” (UK task statement)
How this row was scored
Exposure score: 17 out of 100 (10–24 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Plans and funding bids can be drafted, but community projects move forward through local relationships and turning up in person.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Providing pre-sentence reports for courts on individuals charged with an offence
staying human
The rules require a named, qualified person to answer for pre-sentence reports, and that person cannot be a piece of software.
importance 85 · 2461/03
Source: “Provide pre-sentence reports for courts on individuals charged with an offence, helping them to decide what sentence should be passed.” (UK task statement)
How this row was scored
Exposure score: 16 out of 100 (12–20 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: A pre-sentence report is legally the report of the officer who wrote it, and courts rely on that.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 4/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Making decisions on the suitability of court hearings and the selection of judicial venues
staying human
The rules require a named, qualified person to answer for decisions, and that person cannot be a piece of software.
importance 70 · 2461/03
Source: “Make decisions on the suitability of court hearings and the selection of judicial venues.” (UK task statement)
How this row was scored
Exposure score: 16 out of 100 (9–23 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: Decisions about hearings and venues are formal legal steps taken by people with the authority to take them.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 4/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Monitoring, evaluating and recording client progress according to measurable goals described in treatment and care plan
staying human
The rules require a named, qualified person to answer for client progress, and that person cannot be a piece of software.
importance 85 · 2461/04
Source: “Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan.” (UK task statement)
How this row was scored
Exposure score: 16 out of 100 (9–23 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Notes and progress summaries can be drafted automatically, but judging whether a care plan is working is a registered social worker's call.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 3/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Advising or supporting family members to assist them in understanding
staying human
The rules require a named, qualified person to answer for members, and that person cannot be a piece of software.
importance 80 · 2461/04
Source: “Advise or support family members to assist them in understanding, dealing with, or supporting the client or patient.” (UK task statement)
How this row was scored
Exposure score: 15 out of 100 (8–22 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Explanations and leaflets can be produced easily, but supporting a worried family through a difficult situation depends on personal contact.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Planning treatment with counsellors, doctors or nurses based on social work experience and patient needs
staying human
The rules require a named, qualified person to answer for treatment, and that person cannot be a piece of software.
importance 80 · 2461/04
Source: “Plan treatment with counsellors, doctors, or nurses based on social work experience and patient needs.” (UK task statement)
How this row was scored
Exposure score: 14 out of 100 (7–21 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Planning care alongside doctors and nurses is a discussion between registered professionals, each answerable for their part of the plan.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 3/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Advising foster or adoptive parents on child care and integration strategies
staying human
The rules require a named, qualified person to answer for foster, and that person cannot be a piece of software.
importance 85 · 2461/02, 2461/03
Source: “Advise foster or adoptive parents on child care and integration strategies.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Guidance can be written, but foster and adoptive parents act on advice from someone who knows their household.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 3/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Fulfiling statutory responsibilities within regulatory and organisational remits
staying human
The rules require a named, qualified person to answer for statutory responsibilities within regulatory, and that person cannot be a piece of software.
importance 70 · 2461/02
Source: “Fulfil statutory responsibilities within regulatory and organisational remits.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: These duties are placed by law on the registered social worker personally, so the responsibility cannot be handed to software.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 3/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Developing liaisons with probation officers
staying human
The value here is that a specific person handles liaisons and stands behind it. That is earned, not computed.
importance 90 · 2461/03
Source: “Develop liaisons with probation officers, community agencies, and institutions to support offenders' life adjustments.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Working relationships between agencies are built person to person over time, which is not something software can do for you.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Responding to the client's questions and concerns about their diagnosis and treatment
staying human
The rules require a named, qualified person to answer for the client's questions, and that person cannot be a piece of software.
importance 70 · 2461/04
Source: “Respond to the client's questions and concerns about their diagnosis and treatment.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Clear explanations can be drafted, but answering a worried person's questions about their own diagnosis takes a trusted professional.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Developing and maintaining a network of contacts with other Information
staying human
The value here is that a specific person handles a network of contacts and stands behind it. That is earned, not computed.
importance 60 · 2461/01
Source: “Develop and maintain a network of contacts with other Information, Advice and Guidance (IAG) providers.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: A working network of other providers exists because particular people know and trust each other.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Assisting parents in addressing their children's developmental needs
staying human
This work happens in the physical world: parents, in a real place. Software cannot follow it there.
importance 80 · 2461/02
Source: “Assist parents in addressing their children's developmental needs.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (3–17 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Helping a parent meet their child's needs happens in the home, in a relationship built over time.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Supervising support workers
staying human
The rules require a named, qualified person to answer for support workers, and that person cannot be a piece of software.
importance 70 · 2461/02, 2461/03
Source: “Supervise support workers.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (3–17 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Supervising staff means noticing how they are coping and being someone they can be honest with.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Implementing rehabilitation plans for clients focusing on employment goals
staying human
The rules require a named, qualified person to answer for rehabilitation plans, and that person cannot be a piece of software.
importance 85 · 2461/03
Source: “Implement rehabilitation plans for clients focusing on employment goals.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (3–17 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Plans and job listings can be produced automatically, but keeping someone moving towards work needs regular personal encouragement.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Providing support to clients in adhering to their treatment plans
staying human
The rules require a named, qualified person to answer for support, and that person cannot be a piece of software.
importance 85 · 2461/04
Source: “Provide support to clients in adhering to their treatment plans.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (3–17 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Reminders help a little, but sticking with a treatment plan depends on regular encouragement from a worker the person trusts.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Supervising and directing other workers providing services to clients or patients
staying human
The rules require a named, qualified person to answer for other workers providing services, and that person cannot be a piece of software.
importance 50 · 2461/04
Source: “Supervise and direct other workers providing services to clients or patients.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (3–17 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Directing frontline staff is a hands-on professional relationship, and a registered practitioner is expected to be the one overseeing casework.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Meeting individuals and families to review needs and make support plans
staying human
This work happens in the physical world: individuals, in a real place. Software cannot follow it there.
importance 85 · 2461/02
Source: “Meet individuals and families to review needs and make support plans.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (2–16 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Support plans can be drafted, but agreeing them happens in a meeting with the family and carries legal weight.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 3/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Promoting the rights, strengths and wellbeing of people, families and communities to ensure their voices are heard
staying human
The value here is that a specific person handles the rights, strengths and wellbeing of people and stands behind it. That is earned, not computed.
importance 80 · 2461/02
Source: “Promote the rights, strengths, and wellbeing of people, families, and communities to ensure their voices are heard.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (2–16 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Making sure someone's voice is genuinely heard depends on a person standing alongside them.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Challenging the impact of disadvantage and discrimination on individuals and their communities
staying human
The value here is that a specific person handles the impact of disadvantage and stands behind it. That is earned, not computed.
importance 70 · 2461/02
Source: “Challenge the impact of disadvantage and discrimination on individuals and their communities.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (2–16 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Challenging discrimination on someone's behalf means a person willing to speak up in the room.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Enabling full participation in discussions and decision-making
staying human
The value here is that a specific person handles full participation and stands behind it. That is earned, not computed.
importance 60 · 2461/02
Source: “Enable full participation in discussions and decision-making.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (2–16 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Making sure everyone gets a real say in a discussion depends on a person managing the room.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Working collaboratively with other professionals and teams to promote and protect the health and wellbeing of individuals
staying human
The rules require a named, qualified person to answer for other professionals, and that person cannot be a piece of software.
importance 85 · 2461/02
Source: “Work collaboratively with other professionals and teams to promote and protect the health and wellbeing of individuals, groups and communities.” (UK task statement)
How this row was scored
Exposure score: 8 out of 100 (1–15 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Joint working across agencies runs on colleagues trusting each other enough to share and act.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Managing situations of potentially conflicting or competing values
staying human
The rules require a named, qualified person to answer for situations of potentially, and that person cannot be a piece of software.
importance 70 · 2461/02
Source: “Manage situations of potentially conflicting or competing values.” (UK task statement)
How this row was scored
Exposure score: 8 out of 100 (1–15 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Holding competing values in tension is a judgement a professional makes and has to answer for.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Discussing with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in their criminal behaviour
staying human
The rules require a named, qualified person to answer for offenders how, and that person cannot be a piece of software.
importance 80 · 2461/03
Source: “Discuss with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in their criminal behaviour.” (UK task statement)
How this row was scored
Exposure score: 8 out of 100 (1–15 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: These are difficult, personal conversations that only work when someone is willing to be honest with a worker they trust.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Establishing trust and confidence in individuals to understand the social worker's role
staying human
The value here is that a specific person handles trust and stands behind it. That is earned, not computed.
importance 80 · 2461/02
Source: “Establish trust and confidence in individuals to understand the social worker's role.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (3–11 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Earning someone's trust when they may be frightened of you is the whole point, and it needs a person.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 4/4 · how much data exists 1/4.
Supporting clients in developing their parenting skills
staying human
This work happens in the physical world: clients, in a real place. Software cannot follow it there.
importance 80 · 2461/02, 2461/03
Source: “Support clients in developing their parenting skills.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (0–14 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Parenting skills are learned by doing them with someone present who can coach in the moment.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Maintaining professional relationships that reinforce this understanding
staying human
The value here is that a specific person handles professional relationships and stands behind it. That is earned, not computed.
importance 75 · 2461/02
Source: “Maintain professional relationships that reinforce this understanding.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (3–11 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Professional relationships are exactly that: relationships between particular people.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 4/4 · how much data exists 1/4.
Managing and enforcing community orders made by the courts
staying human
This work happens in the physical world: community orders made, in a real place. Software cannot follow it there.
importance 85 · 2461/03
Source: “Manage and enforce community orders made by the courts.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (0–14 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Only the officer named by the court can supervise and enforce an order, and much of it happens in person with the individual.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 3/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Delivering interventions informed by the Youth Justice Board's resource and evidence repository
staying human
This work happens in the physical world: interventions, in a real place. Software cannot follow it there.
importance 80 · 2461/03
Source: “Deliver interventions informed by the Youth Justice Board's resource and evidence repository.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (0–14 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: The evidence base is published, but delivering the intervention means working directly with a young person.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 3/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Working with people with few educational qualifications
staying human
This work happens in the physical world: people, in a real place. Software cannot follow it there.
importance 60 · 2461/01
Source: “Work with people with few educational qualifications.” (UK task statement)
How this row was scored
Exposure score: 6 out of 100 (0–13 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Helping someone with few qualifications get somewhere depends on a relationship built face to face.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Applying knowledge and skills to address social care needs arising from various conditions to enhance quality of life
staying human
This work happens in the physical world: knowledge, in a real place. Software cannot follow it there.
importance 75 · 2461/02
Source: “Apply knowledge and skills to address social care needs arising from various conditions to enhance quality of life.” (UK task statement)
How this row was scored
Exposure score: 6 out of 100 (0–13 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Applying social care knowledge to a real person's life happens with them, and carries professional accountability.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 3/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Managing the risk
staying human
This work happens in the physical world: the risk, in a real place. Software cannot follow it there.
importance 90 · 2461/03
Source: “Manage the risk presented by children in order to reduce future offending, protect the public and the rights of victims.” (UK task statement)
How this row was scored
Exposure score: 6 out of 100 (0–13 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Managing the risk a child poses means working directly with them and carries statutory accountability.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 3/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Assessing clients' cognitive abilities and physical and emotional needs to determine interventions
staying human
This work happens in the physical world: clients' cognitive abilities, in a real place. Software cannot follow it there.
importance 85 · 2461/01
Source: “Assess clients' cognitive abilities and physical and emotional needs to determine interventions.” (UK task statement)
How this row was scored
Exposure score: 5 out of 100 (1–9 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: A needs assessment is a legal duty carried out by the registered worker, usually face to face, using information held nowhere else.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 3/4 · needs to be trusted in the moment 2/4 · how much data exists 1/4.
Interviewing individuals or family members to compile information on social and educational history
staying human
This work happens in the physical world: individuals, in a real place. Software cannot follow it there.
importance 70 · 2461/01
Source: “Interview individuals or family members to compile information on social and educational history.” (UK task statement)
How this row was scored
Exposure score: 5 out of 100 (0–12 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: This history is not written down anywhere; it comes out in conversation with family members who need to trust the worker.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Facilitating offenders' attendance at court hearings
staying human
This work happens in the physical world: offenders' attendance, in a real place. Software cannot follow it there.
importance 85 · 2461/03
Source: “Facilitate offenders' attendance at court hearings.” (UK task statement)
How this row was scored
Exposure score: 5 out of 100 (0–12 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Reminders and transport can be arranged online, but making sure someone actually gets to court usually means being there with them.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Gathering information on offenders' backgrounds through discussions with offenders
staying human
This work happens in the physical world: information, in a real place. Software cannot follow it there.
importance 75 · 2461/03
Source: “Gather information on offenders' backgrounds through discussions with offenders, families, and relevant individuals.” (UK task statement)
How this row was scored
Exposure score: 5 out of 100 (0–12 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: This information comes from face-to-face conversations with people who must be willing to talk, and it is not written down anywhere.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Working with adults with health and social care needs or learning disabilities
staying human
This work happens in the physical world: adults, in a real place. Software cannot follow it there.
importance 90 · 2461/01
Source: “Work with adults with health and social care needs or learning disabilities.” (UK task statement)
How this row was scored
Exposure score: 4 out of 100 (0–8 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Supporting adults with care needs or learning disabilities happens in person and depends on knowing them well.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 3/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Interviewing clients individually, in families or in groups, assessing their situations, capabilities and problems to determine what services are required to meet their needs
staying human
This work happens in the physical world: clients, in a real place. Software cannot follow it there.
importance 85 · 2461/02, 2461/03
Source: “Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs.” (UK task statement)
How this row was scored
Exposure score: 4 out of 100 (0–8 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: The assessment is a statutory duty of the registered social worker and depends on face-to-face conversations with people who open up.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 3/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Interviewing individuals on probation and licence regularly to evaluate their progress and compliance with probation agreements and rehabilitation plans
staying human
This work happens in the physical world: individuals, in a real place. Software cannot follow it there.
importance 85 · 2461/03
Source: “Interview individuals on probation and licence regularly to evaluate their progress and compliance with probation agreements and rehabilitation plans.” (UK task statement)
How this row was scored
Exposure score: 4 out of 100 (0–8 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: These meetings are a legal requirement carried out in person by the responsible officer, and honesty depends on the relationship built.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 3/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Interviewing offenders before sentencing or parole
staying human
This work happens in the physical world: offenders, in a real place. Software cannot follow it there.
importance 80 · 2461/03
Source: “Interview offenders before sentencing or parole.” (UK task statement)
How this row was scored
Exposure score: 4 out of 100 (0–8 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Courts require this interview to be done by the responsible officer in person, and what is said depends on the rapport built.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 3/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Observing and testing patients to identify specific difficulties
staying human
This work happens in the physical world: patients, in a real place. Software cannot follow it there.
importance 60 · 2461/03
Source: “Observe and test patients to identify specific difficulties.” (UK task statement)
How this row was scored
Exposure score: 4 out of 100 (0–11 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Observing and testing someone to spot difficulties means being with them while they try.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 3/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Supervising and co-ordinate resident activities
staying human
This work happens in the physical world: co-ordinate resident activities, in a real place. Software cannot follow it there.
importance 50 · 2461/01
Source: “Supervise and co-ordinate resident activities.” (UK task statement)
How this row was scored
Exposure score: 3 out of 100 (0–10 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Activity plans can be drawn up in advance, but supervising residents means being there in the room while things happen.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Assessing personal characteristics and home conditions of foster home or adoption applicants
staying human
This work happens in the physical world: personal characteristics, in a real place. Software cannot follow it there.
importance 85 · 2461/02, 2461/03
Source: “Assess personal characteristics and home conditions of foster home or adoption applicants.” (UK task statement)
How this row was scored
Exposure score: 3 out of 100 (0–7 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Judging whether a home is right for a child means going there and seeing it.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 3/4 · needs to be trusted in the moment 2/4 · how much data exists 1/4.
Teaching clients skills for independent living
staying human
This work happens in the physical world: clients skills, in a real place. Software cannot follow it there.
importance 60 · 2461/02
Source: “Teach clients skills for independent living.” (UK task statement)
How this row was scored
Exposure score: 3 out of 100 (0–10 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Teaching independent living skills means showing someone how, in their own home, over and over.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Placing children in foster or adoptive homes
staying human
This work happens in the physical world: children, in a real place. Software cannot follow it there.
importance 90 · 2461/02
Source: “Place children in foster or adoptive homes, institutions, or medical centres.” (UK task statement)
How this row was scored
Exposure score: 2 out of 100 (0–6 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Placing a child is a legal act carried out by a named social worker, and it happens in the real world.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 4/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Interviewing the child and family to determine if further action
staying human
This work happens in the physical world: the child, in a real place. Software cannot follow it there.
importance 80 · 2461/02, 2461/03
Source: “Interview the child and family to determine if further action is required.” (UK task statement)
How this row was scored
Exposure score: 2 out of 100 (0–6 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Deciding whether a child needs protecting means seeing and speaking with them in person.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 3/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Leading group rehabilitation sessions to facilitate participants' recovery and skill development
staying human
This work happens in the physical world: group rehabilitation sessions, in a real place. Software cannot follow it there.
importance 60 · 2461/02
Source: “Lead group rehabilitation sessions to facilitate participants' recovery and skill development.” (UK task statement)
How this row was scored
Exposure score: 2 out of 100 (0–6 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: A group recovery session works because of what happens between the people in it.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 3/4 · needs to be trusted in the moment 4/4 · how much data exists 1/4.
Keeping clients safe and taking action to protect them
staying human
This work happens in the physical world: clients safe, in a real place. Software cannot follow it there.
importance 90 · 2461/02
Source: “Keep clients safe and take action to protect them when necessary.” (UK task statement)
How this row was scored
Exposure score: 1 out of 100 (0–5 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Acting to protect someone at risk is a legal duty that only a registered social worker can carry out.
The five ratings: output a model can produce 0/4 · needs a body in a room 3/4 · needs an accountable person 4/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Demonstrating empathy, authority and professional confidence in practice
staying human
This work happens in the physical world: empathy, authority and professional confidence, in a real place. Software cannot follow it there.
importance 80 · 2461/02
Source: “Demonstrate empathy, authority, and professional confidence in practice.” (UK task statement)
How this row was scored
Exposure score: 1 out of 100 (0–5 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Empathy and authority only exist in how a person actually is with someone else.
The five ratings: output a model can produce 0/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 4/4 · how much data exists 1/4.
Assisting with hearings and providing testimony to inform custody arrangements
staying human
This work happens in the physical world: hearings, in a real place. Software cannot follow it there.
importance 75 · 2461/02, 2461/03
Source: “Assist with hearings and provide testimony to inform custody arrangements.” (UK task statement)
How this row was scored
Exposure score: 1 out of 100 (0–5 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Giving evidence at a hearing is legally the act of the named person in the room.
The five ratings: output a model can produce 0/4 · needs a body in a room 2/4 · needs an accountable person 4/4 · needs to be trusted in the moment 2/4 · how much data exists 1/4.
Balancing control and care when engaging with children and their families
staying human
This work happens in the physical world: control, in a real place. Software cannot follow it there.
importance 80 · 2461/03
Source: “Balance control and care when engaging with children and their families.” (UK task statement)
How this row was scored
Exposure score: 1 out of 100 (0–5 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Holding authority and care together in the same conversation is something only a person can do.
The five ratings: output a model can produce 0/4 · needs a body in a room 2/4 · needs an accountable person 3/4 · needs to be trusted in the moment 4/4 · how much data exists 1/4.
Providing care and supporting for children in various institutional settings
staying human
This work happens in the physical world: care, in a real place. Software cannot follow it there.
importance 75 · 2461/02, 2461/03
Source: “Provide care and support for children in various institutional settings.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Caring for children in a residential setting is being there with them, hour after hour.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Conducting field supervision of individuals on probation through curfew checks or visits
staying human
This work happens in the physical world: field supervision of individuals, in a real place. Software cannot follow it there.
importance 85 · 2461/03
Source: “Conduct field supervision of individuals on probation through curfew checks or visits to home, work, or school.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Curfew checks and home visits mean physically turning up at the address, which no software can do.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 3/4 · needs to be trusted in the moment 2/4 · how much data exists 1/4.
Using interviews, surveillance and searching and seizure to investigate alleged parole violations
staying human
This work happens in the physical world: interviews, surveillance and searching and seizure, in a real place. Software cannot follow it there.
importance 85 · 2461/03
Source: “Use interviews, surveillance, and search and seizure to investigate alleged parole violations.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Surveillance, searches and seizures are physical acts with legal powers attached to the officer doing them.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 4/4 · needs to be trusted in the moment 2/4 · how much data exists 1/4.
Conducting random drug screens of offenders to ensure adherence to substance misuse treatment programmes
staying human
This work happens in the physical world: random drug screens of offenders, in a real place. Software cannot follow it there.
importance 80 · 2461/03
Source: “Conduct random drug screens of offenders to ensure adherence to substance misuse treatment programmes.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it.
The rating behind it: Taking a test sample from someone is physical work that has to be done in person.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 3/4 · needs to be trusted in the moment 1/4 · how much data exists 1/4.
Transporting or accompanying clients to scheduled health appointments or referral sites
staying human
This work happens in the physical world: clients, in a real place. Software cannot follow it there.
importance 65 · 2461/04
Source: “Transport or accompany clients to scheduled health appointments or referral sites.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Taking someone to an appointment means physically being with them and travelling, which software cannot do.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.

What this job pays, and how many people do it

Median pay: £44,600a year, before tax, the middle of the range, so half earn more and half earn less.ashe-t14, 2025 · ASHE 2025 provisional (reference April 2025)Provisional, because the ONS revises this figure in the autumn.
How we know this
Source: ashe-t14
Reference period: ASHE 2025 provisional (reference April 2025)
Rounding: Shown to the nearest £100. The exact published figure is in the downloadable dataset. We do not render pounds the survey cannot support.
People doing this job: 139,800in the UK, 2026.nomis-aps · Apr 2025-Mar 2026 (latest APS 12-month period)This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.

What is deliberately not here: a forecast of how many of these jobs exist in ten years. Where an official projection exists for a market we publish it with its vintage; where it does not, we leave the space empty rather than borrow the other country’s number.

Why this is shifting

The reason is boringly specific. Most of what is shifting here is reading one thing and writing another: accurate case histories of patients in, a record out. The rows above are exactly that shape: maintaining accurate case histories of patients to support child and family welfare and maintaining records of clients. What it cannot do is be answerable: individuals, groups, families or communities regarding issues need a named person the rules will accept, and software cannot be that person. Which is why this page talks about your tasks changing, not your job ending.

Your move

Over a pint: what I’d tell you if you were my friend

Start with what does not change: counseling individuals, groups, families or communities regarding issues, mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care or medical care is the middle of this job, and the evidence on this page says it stays with a person.

So, given all that: 10% of this job's task weight sits in rows the software is already learning, 13% in rows that change shape rather than disappear, and 77% in rows it is nowhere near. That is the position, measured across 127 scored tasks. It is not a forecast about you.

So the thing worth your attention is not the job going away. It is the layer around it. Maintaining accurate case histories of patients to support child and family welfare is the part turning into software, and being the person who understands that layer is worth money.

This week: one thing

Ask the one question. Find whoever is bringing new software into your workplace (the manager, the office, whoever runs the system) and ask them what it is meant to do to accurate case histories of patients, and what it is not meant to touch. Ten minutes, this week, before anyone decides it for you.

What you end up holding: a straight answer about what is actually being rolled out, and when
How long it takes: ten minutes

If there’s nobody obvious to ask, or you’d rather not ask your manager: Put the same question to your union rep, your shift lead or the person who has been there longest, in person, over a break. Same ten minutes, same answer, and you will usually get a straighter one. Write down what they say. The note is the artifact, and it tells you whether individuals, groups, families or communities regarding issues are in scope or not. Nothing to log into, no licence needed.

Over the next 90 days

Get inside the tool rollout rather than waiting for it. Over the next ninety days, ask to be in the group that tests, checks or signs off whatever new system arrives near referring clients to other services. It is usually an unglamorous seat that nobody fights for, and it is the one that decides how the software is used on your job rather than to it.

Over the next 12 months

On this evidence I would not retrain out of this job, and I will say that plainly rather than hedge it. The task list here is dominated by work that stays with a person. What I would do with a year is get formally recognised for the layer around it (the systems, the compliance, the planning), so you are the one who understands the software instead of the one it is done to. Before you pay for anything, spend an hour with National Careers Service. It is free and government-funded, and it is listed below with the rest of the free routes.

The roads out of here, and why I am not sending you down them

I looked at the obvious moves out of this job, and here is what I found.

I checked the 12 nearest UK occupations to social workers (nearest by the work that AI is not taking, not by job title), and none of them survived. The closest was welfare professionals n.e.c.: only about 16% of its durable work is work you already do and there are far fewer of those jobs than of yours. And on the numbers you do not need one. This job scores 26/100 here, with only 10% of the task list in the top band, and “manage a caseload of clients” is not work that hands over cleanly. None of them beats deepening what you already have.

How that was checked: this job was compared against all 412 UK occupations in this release on their official task statements, and the 12 nearest were examined one by one. A move that turns on an industry, an employer or a qualification rather than on the work itself will not show up in a check like that. And this release carries no licence register, so anything you are weighing needs that looked up separately.

3 moves I checked and rejected

These are the obvious-looking jumps. They are here with their reasons rather than quietly dropped, because the ones that fail are worth knowing about. It is one less thing to turn over at night.

Welfare professionals n.e.c.
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “place children in foster or adoptive homes, institutions, or medical centres”. Across the whole of both lists that adds up to about 16% of the work in that job the software is not taking.
Why I am not recommending it: You would be starting most of it from nothing: about 16% of the durable work in that job is work you do today, and the rest you would be learning while the bills carried on. And it is a narrow door: about 23,000 of those jobs against 139,800 of yours (ONS via Nomis), 16% as many seats.
Look at that job’s page anyway →
Probation officers
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “use interviews, surveillance, and search and seizure to investigate alleged parole violations”. Across the whole of both lists that adds up to about 16% of the work in that job the software is not taking.
Why I am not recommending it: You would be starting most of it from nothing: about 16% of the durable work in that job is work you do today, and the rest you would be learning while the bills carried on. This release publishes no median pay for that job, so I cannot show you what the move costs or pays. I do not recommend a move I cannot price. And it is a narrow door: about 11,900 of those jobs against 139,800 of yours (ONS via Nomis), 9% as many seats.
Look at that job’s page anyway →
Child and early years officers
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “place children in foster or adoptive homes, institutions, or medical centres”. Across the whole of both lists that adds up to about 11% of the work in that job the software is not taking.
Why I am not recommending it: You would be starting most of it from nothing: about 11% of the durable work in that job is work you do today, and the rest you would be learning while the bills carried on. It is a pay cut, in those words: £31,001 against your £44,550, 30.4% less (ASHE Table 14.7a, 2025 provisional (both)). Retraining to earn less is a decision, not advice.
Look at that job’s page anyway →

What I’d stop worrying about

A friend tells you what not to spend fear on. This is that list.

The headline number you read somewhere
The big “X% of jobs” figures are about the whole economy, not about you. The number that describes your job is on this page: 10% of its task weight, across 127 scored tasks. Every row behind it is printed above with the source. Check ours; ignore theirs.
The headlines about your trade disappearing
They are usually about the technology, not the timetable. Changes to work like counseling individuals, groups, families or communities regarding issues, mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care or medical care arrive through rules, insurance and money, slowly and visibly. This page tracks the task evidence and will move when it moves.
Retraining out of a job that is holding up
On this evidence I would not spend money leaving. Spend it on the layer around the job instead: the tools, the paperwork, the planning. That is where the change actually is.
The “obvious” next job everyone suggests
I checked the obvious moves and most of them did not survive. The reasons are printed with the routes above, including the pay and the gate. A move that fails on the numbers is worth knowing about so you can stop turning it over at night.

You are reading the United Kingdom figures

The United States splits this work across more than one official group, of which Marriage and Family Therapists is the closest. The pay and employment figures are not directly comparable, and we do not average them together.

Switch to the United States page →partial match

The other groups this work is counted across:

In US official statistics this job is counted as Marriage and Family Therapists, Rehabilitation Counselors, Substance Abuse, Behavioral Disorder, and Mental Health Counselors, Counselors, All Other, Child, Family, and School Social Workers, Healthcare Social Workers, Mental Health and Substance Abuse Social Workers, Social Workers, All Other, Probation Officers and Correctional Treatment Specialists and Community and Social Service Specialists, All Other. Pay is shown separately for each of those groups (medians cannot be averaged together), while the task list and the scores on this page are for this group only.

Your route through this

Where to go next, and what it costs

Free, and complete

The moves above cost nothing. These are the real services that go with them: public, government-funded, and free at the point of use. Nothing on this page is behind an email address or a payment.

In England:
National Careers Service
A free hour with a government-funded careers adviser is worth more than another evening of reading. In England that's the National Careers Service.
Free, government-funded
- Discover your skills and careers (the skills assessment)
In England:
National Careers Service - Find a course
Search what's actually running near you before you spend anything.
Free to search; individual courses vary
In England:
Free courses for jobs (Level 3 qualifications)
A free Level 3 qualification you already qualify for beats a paid course you don't need.
Free for eligible adults
In England:
Skills Bootcamps
Free, up to 16 weeks, and you get a job interview at the end. In England these are Skills Bootcamps - search what's running near you.
Free for eligible adults in England
- Skills Bootcamps - what they are and who can do them (DfE, Skills for Careers)
- Skills Bootcamps - JobHelp (DWP)
In Scotland:
My World of Work (Skills Development Scotland)
In Scotland it's My World of Work, from Skills Development Scotland.
Free, publicly funded
- Skills Development Scotland
In Wales:
Careers Wales
In Wales it's Careers Wales.
Free, Welsh Government-funded
In Northern Ireland:
Careers Service Northern Ireland
In Northern Ireland it's the Careers Service on nidirect.
Free, Department for the Economy-funded

No Space for this job, but one for what is happening to it

Nothing Collab365 runs is built for social workers, and we are not going to point you at the nearest one and call it a fit.

There is one that is not about a job title at all. The AI Authority is about being the person who directs these tools at work rather than the person they get compared to. That is worth saying here, because 10% of the work on this page is already inside what they can do.

Try The AI Authority free →

7 days free, no card needed. Explore up to 2 Spaces before you choose a plan: you pick a plan later, not now.

The AI Authority is a general community about working with AI, not a course for social workers. You do not need it to act on anything here: the moves above cost nothing and stand on their own. The data on this page is the same either way.

Noted, and thank you. We’ll email you if a Space for social workers launches. Nothing else.

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No Space for social workers yet. Should there be one?

Collab365 Spaces is built by the same people as this site. We find the problems that AI and automation are creating inside one kind of work, then solve them as short courses, briefings and Blueprints. Each Space is the community too, so the research and the people doing your job are in the same place.

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Collab365 launches new communities where the need is real. If one for social workers existed, with researched problems, courses and people in the same boat, would you want in?

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We use your email address for one thing: to tell you if a Space for social workers launches. We never sell it, never use it for unrelated marketing, and every email has a one-click unsubscribe. Our privacy policy has the full version.

This unlocks nothing. Every figure, every row and every step on this page is already yours, whether you fill this in or not.

No deadline on any of this. The page will still be here, and the data is refreshed on a published schedule rather than when someone wants a headline.

Questions people ask about this job

Will AI replace Social workers?: Not as a job, but it is already doing parts of the work. Across the 127 official task statements scored for Social workers (United Kingdom, SOC 2461), 10% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 26 out of 100 (range 20–32, band: low). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.
Which tasks in “Social workers” can AI already do?: The highest-scoring tasks in release 2026-q4.1 are: “Prepare statistical data for reports to clients” (93/100, very high); “Maintain records of mentoring practice and continual professional development activities” (88/100, very high); “Maintain records of clients” (81/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.
Which tasks in “Social workers” stay human?: About 77% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Transport or accompany clients to scheduled health appointments or referral sites” (0/100, minimal); “Conduct random drug screens of offenders to ensure adherence to substance misuse treatment programmes” (0/100, minimal); “Use interviews, surveillance, and search and seizure to investigate alleged parole violations” (0/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.
What should someone working in “Social workers” do about AI?: Start from the ledger rather than the headline: 10% of this job's weighted core work is exposed, and roughly 77% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.
How is the AI exposure score for Social workers calculated?: Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 127 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

Where these numbers come from

About the data on this page

Provisional, because the ONS revises this figure in the autumn.
This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.
2 rows are marked low confidence, so treat them as a ballpark rather than a fine measurement.
The match between this job and its counterpart in the other country is partial, so the two pages count slightly different groups of people.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Task statements: gaisi-indexProcessing: catalogue-bridge → ssc-relatedness-weighting → task-scoring → score-aggregation
Task weights: gaisi-index (relatedness)
Scores: Rubric task_scoring_v1.0, model claude-opus-5, computed 2026-08-05.
Pay and employment: ashe-t14 (ASHE 2025 provisional (reference April 2025))nomis-aps (Apr 2025-Mar 2026 (latest APS 12-month period))

Figures on this page come from release 2026-q4.1, published 2026-08-05. Every release keeps its own permanent address, so a figure you cite in March is still there, unchanged, in November.

The plain-English wording on this page is assembled directly from the task statements and the published ratings, not written by hand for this occupation. That is why it is specific, and it is also why we say so.

The routes and free resources further up are today’s, not the release’s (last reviewed 2026-08-05). A route is an offer, not a historical fact, so it moves on its own clock.

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Everything on this site is published under CC BY 4.0. Quote it, chart it, sell something built on it. Just say where it came from, and cite the dated release rather than the site, so the figure you quote stays checkable.

Plain text

Collab365 (2026). Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1 (methodVersion 2.0.0, promptVersion task_scoring_v1.0). https://futureproof.collab365.com/data/2026-q4.1. Licensed CC BY 4.0. Built with O*NET data (USDOL/ETA, CC BY 4.0); ONS data (Open Government Licence v3.0); GAISI task framework (arXiv:2507.22748, MIT); BLS data (public domain).

BibTeX

@misc{collab365futureproof2026q41,
  title        = {Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1},
  author       = {{Collab365}},
  year         = {2026},
  url          = {https://futureproof.collab365.com/data/2026-q4.1},
  note         = {Release 2026-q4.1, methodVersion 2.0.0, promptVersion task_scoring_v1.0, CC BY 4.0}
}

Permalink

https://futureproof.collab365.com/data/2026-q4.1

Data as of release 2026-q4.1, published 2026-08-05. Releases never change after publication; when the figures move, a new dated release is published beside this one and this one stays exactly where it is.