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Tv, video and audio servicers and repairers

identifying faults in audiovisual equipment to ensure optimal performance, installing and fixing aerials or satellite dishes, showing customers how to operate equipment safely and locating, diagnosing and rectify faults on plant and equipment. If that's your week, this page is about your job.

The honest answer

AI changes the edges of this job, not the middle: making service calls to repair units in customers' homes is work software can't reach.

Your move: what you can actually do about this ↓

What shifts is keeping detailed records of work orders to track production and maintenance activities: the overhead at the edges, not the middle you trained for.

Your week, as this page understands it

TV, video and audio engineers install, service and repair domestic television, video and audio appliances. The job title says “tv”, “video”, “audio servicers” or “repairers”: officially one job, several names. The real job is the part underneath: making service calls to repair units in customers' homes. That is the thing someone has to be right about.

The exposed part of this job is specific, and we won’t pretend it is coming back. But tv, video and audio servicers and repairers is not one task. It is 35 scored ones, and they are nowhere near equally exposed. The most durable of them, on this evidence, is making service calls to repair units in customers' homes, and the ledger below shows exactly why.

Where the work sits, by task weight

shifting to AI
11%
changing shape
12%
staying human
77%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

Whole-job exposure score 21 out of 100 (19–27 allowing for uncertainty): low exposure, across 35 scored tasks. The number is the support for the sentence above it, not a headline about anyone’s future.

How we know this

What is measured: Every published task statement for tv, video and audio servicers and repairers is rated on five dimensions: can a model produce the output, does the work need a body in a room, does it need a legally accountable person, does it depend on a person being trusted in the moment, and how much data exists. A published formula turns those five ratings into the score; the model never writes the number.

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

Your job, task by task

These are the official task statements for this occupation, in plain English, sorted by what the evidence says is happening to each one. The official wording sits under every line so you can check the rewrite against it.

Shifting to AI

5 tasks

Tasks today’s tools can already do most of. This is the part we will not soften: where these rows are the bulk of your week, the week changes.

  • Keeping detailed records of work orders to track production and maintenance activities

    This is reading one thing and writing another: detailed records of work orders in, a record out. That is the shape today's tools are built for.

    importance 65 · 5243/00
    Source: “Keep detailed records of work orders to track production and maintenance activities.” (UK task statement)
    How this row was scored

    Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Keeping work order records is structured data entry that systems already largely automate.

    The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Calculating cost estimates for labour and materials

    This is reading one thing and writing another: cost estimates in, a record out. That is the shape today's tools are built for.

    importance 60 · 5243/00
    Source: “Calculate cost estimates for labour and materials.” (UK task statement)
    How this row was scored

    Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Costing labour and materials from rates and quantities is spreadsheet arithmetic.

    The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Interpreting function block diagrams to understand system functions

    This is reading one thing and writing another: function block diagrams in, a record out. That is the shape today's tools are built for.

    importance 60 · 5243/00
    Source: “Interpret function block diagrams to understand system functions.” (UK task statement)
    How this row was scored

    Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Working out what a system does from block diagrams is reading and reasoning, which software does well.

    The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Organizing and prioritizing own workload to meet deadlines

    This is reading one thing and writing another: own workload in, a record out. That is the shape today's tools are built for.

    importance 60 · 5243/00
    Source: “Organize and prioritize own workload to meet deadlines.” (UK task statement)
    How this row was scored

    Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Sorting and prioritising a work queue against deadlines is scheduling work that software does well.

    The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Changing shape

5 tasks

Tasks where the machine takes the producing and a person keeps the checking, the deciding, or the answering-for-it. For most jobs this is the biggest group, and it is where "transformation, not termination" is literally visible.

  • Interpreting maintenance manuals to assess repair feasibility

    The software now makes the first pass at maintenance manuals, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.

    importance 75 · 5243/00
    Source: “Interpret maintenance manuals to assess repair feasibility.” (UK task statement)
    How this row was scored

    Exposure score: 56 out of 100 (52–60 allowing for uncertainty): partial exposure, high confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Reading a maintenance manual and judging whether a repair is worth doing is document work software does well.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Using fault management systems to manage and resolve faults

    The software now makes the first pass at fault management systems, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.

    importance 75 · 5243/00
    Source: “Use fault management systems to manage and resolve faults.” (UK task statement)
    How this row was scored

    Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Fault management systems are already software, and tracking and closing tickets automates readily.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Interpreting engineering drawings to understand construction details

    The software now makes the first pass at drawings, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.

    importance 70 · 5243/00
    Source: “Interpret engineering drawings to understand construction details.” (UK task statement)
    How this row was scored

    Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Software can read engineering drawings and explain details, though the fitter confirms them against what is on site.

    The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Staying human

25 tasks

Tasks that stay with a person, because they happen in the physical world, because the rules need someone accountable, or because the value is that a specific person does them.

  • Identifying faults in audiovisual equipment to ensure optimal performance

    This work happens in the physical world: faults, in a real place. Software cannot follow it there.

    importance 90 · 5243/00
    Source: “Identify faults in audiovisual equipment to ensure optimal performance.” (UK task statement)
    How this row was scored

    Exposure score: 29 out of 100 (22–36 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Diagnostic guides help narrow the cause, but confirming a fault means having the equipment in front of you.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Making service calls to repair units in customers' homes

    This work happens in the physical world: service calls, in a real place. Software cannot follow it there.

    importance 90 · 5243/00
    Source: “Make service calls to repair units in customers' homes.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: A home service call means travelling to the customer and working on their equipment.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.

  • Repairing audio-visual equipment to ensure operational efficiency

    This work happens in the physical world: audio-visual equipment, in a real place. Software cannot follow it there.

    importance 90 · 5243/00
    Source: “Repair audio-visual equipment to ensure operational efficiency.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Repairing kit means opening it up and replacing or resoldering parts by hand.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

Show the other 25 tasks

  • Identifying and requesting support for network issues beyond control

    shifting to AI

    This is reading one thing and writing another: support in, a record out. That is the shape today's tools are built for.

    importance 50 · 5243/00
    Source: “Identify and request support for network issues beyond control.” (UK task statement)
    How this row was scored

    Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Spotting that a network problem needs escalating and raising it is routine, well-documented desk work.

    The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.

  • Making adjustments or corrections to improve network performance

    changing shape

    The software now makes the first pass at adjustments, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.

    importance 50 · 5243/00
    Source: “Make adjustments or corrections to improve network performance.” (UK task statement)
    How this row was scored

    Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Network tuning is done through configuration screens, and tools increasingly suggest the changes themselves.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Monitoring network performance and troubleshooting problems and outages

    changing shape

    The software now makes the first pass at network performance, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.

    importance 50 · 5243/00
    Source: “Monitor network performance and troubleshoot problems and outages.” (UK task statement)
    How this row was scored

    Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Monitoring tools flag problems automatically, but restoring service sometimes needs someone on site.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Interpreting schematics for electronic circuit analysis to diagnose and repair electronic equipment

    staying human

    This work happens in the physical world: schematics, in a real place. Software cannot follow it there.

    importance 80 · 5243/00
    Source: “Interpret schematics for electronic circuit analysis to diagnose and repair electronic equipment.” (UK task statement)
    How this row was scored

    Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Reading circuit diagrams to work out what has failed is well suited to software, though the fix is hands-on.

    The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Ensuring compliance with physical, computer and network security policies, including data protection and confidentiality agreements

    staying human

    The ratings behind this row put compliance well outside what today's tools can do on their own.

    importance 70 · 5243/00
    Source: “Ensure compliance with physical, computer, and network security policies, including data protection and confidentiality agreements.” (UK task statement)
    How this row was scored

    Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Security and data-protection policy work is mostly written and checkable, though someone must still follow it with customer equipment in hand.

    The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Determining the nature of problems or explaining repairs by speaking with customers

    staying human

    This work happens in the physical world: the nature of problems, in a real place. Software cannot follow it there.

    importance 80 · 5243/00
    Source: “Determine the nature of problems or explain repairs by speaking with customers.” (UK task statement)
    How this row was scored

    Exposure score: 26 out of 100 (19–33 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.

    The rating behind it: The explanation is easy to draft, but customers usually want it from the person who saw the car.

    The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.

  • Showing customers how to operate equipment safely

    staying human

    This work happens in the physical world: customers how, in a real place. Software cannot follow it there.

    importance 80 · 5243/00
    Source: “Show customers how to operate equipment safely.” (UK task statement)
    How this row was scored

    Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.

    The rating behind it: Guides and videos already teach this, though customers often want the engineer standing beside the set showing them once.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.

  • Conducting safety inspections on equipment and facilities

    staying human

    This work happens in the physical world: safety inspections, in a real place. Software cannot follow it there.

    importance 75 · 5243/00
    Source: “Conduct safety inspections on equipment and facilities.” (UK task statement)
    How this row was scored

    Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world.

    The rating behind it: The checklist is well documented, but the inspection itself is someone looking at and handling the actual equipment.

    The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Locating circuit and component faults using resistance meters and oscilloscopes

    staying human

    This work happens in the physical world: circuit, in a real place. Software cannot follow it there.

    importance 85 · 5243/00
    Source: “Locate circuit and component faults using resistance meters and oscilloscopes.” (UK task statement)
    How this row was scored

    Exposure score: 16 out of 100 (12–20 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Software can suggest where to look, but finding the faulty component means putting probes on a real board.

    The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Adhering to site-specific security protocols and data protection requirements

    staying human

    This work happens in the physical world: site-specific security protocols, in a real place. Software cannot follow it there.

    importance 70 · 5243/00
    Source: “Adhere to site-specific security protocols and data protection requirements.” (UK task statement)
    How this row was scored

    Exposure score: 16 out of 100 (9–23 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Each site sets its own rules, so most of what matters is local knowledge applied in person rather than written guidance.

    The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Repairing faults in audiovisual equipment to ensure optimal performance

    staying human

    This work happens in the physical world: faults, in a real place. Software cannot follow it there.

    importance 90 · 5243/00
    Source: “Repair faults in audiovisual equipment to ensure optimal performance.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Fixing a fault in equipment is hands-on work on the actual unit.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Tuning or adjusting equipment and instruments for optimum visual or auditory reception as per specifications

    staying human

    This work happens in the physical world: equipment, in a real place. Software cannot follow it there.

    importance 90 · 5243/00
    Source: “Tune or adjust equipment and instruments for optimum visual or auditory reception as per specifications.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world.

    The rating behind it: Tuning equipment means adjusting the physical device until the picture or sound is right.

    The five ratings: output a model can produce 1/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Checking equipment to ensure that it is operating and functioning correctly

    staying human

    This work happens in the physical world: equipment, in a real place. Software cannot follow it there.

    importance 85 · 5243/00
    Source: “Check equipment to ensure that it is operating and functioning correctly.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world.

    The rating behind it: Checking a machine works properly means switching it on and looking at it.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Dismantling malfunctioning equipment for inspection

    staying human

    This work happens in the physical world: equipment, in a real place. Software cannot follow it there.

    importance 85 · 5243/00
    Source: “Dismantle malfunctioning equipment for inspection.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Stripping down faulty equipment is physical work with tools.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.

  • Installing and fixing aerials or satellite dishes

    staying human

    This work happens in the physical world: aerials, in a real place. Software cannot follow it there.

    importance 85 · 5243/00
    Source: “Install and fix aerials or satellite dishes.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Fitting an aerial or dish means getting on the roof with tools.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.

  • Mounting speakers and wiring them to consoles

    staying human

    This work happens in the physical world: speakers, in a real place. Software cannot follow it there.

    importance 85 · 5243/00
    Source: “Mount speakers and wire them to consoles.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Mounting and wiring speakers is physical installation work in the room.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Positioning speakers for optimal sound distribution

    staying human

    This work happens in the physical world: speakers, in a real place. Software cannot follow it there.

    importance 85 · 5243/00
    Source: “Position speakers for optimal sound distribution.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (0–7 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world.

    The rating behind it: Software can model coverage, but the speakers still have to be moved and hung by someone.

    The five ratings: output a model can produce 1/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Repairing circuits and wiring using soldering irons and hand tools

    staying human

    This work happens in the physical world: circuits, in a real place. Software cannot follow it there.

    importance 85 · 5243/00
    Source: “Repair circuits and wiring using soldering irons and hand tools.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Soldering circuits and wiring is fine hand work with an iron.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.

  • Setting up audio-visual equipment for use to ensure optimal performance

    staying human

    This work happens in the physical world: audio-visual equipment, in a real place. Software cannot follow it there.

    importance 85 · 5243/00
    Source: “Set up audio-visual equipment for use to ensure optimal performance.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Setting up audio-visual kit means carrying, connecting and positioning it on site.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Testing or calibrating components or equipment

    staying human

    This work happens in the physical world: components, in a real place. Software cannot follow it there.

    importance 85 · 5243/00
    Source: “Test or calibrate components or equipment, following manufacturers' manuals and troubleshooting techniques, using hand tools, power tools, or measuring devices.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (0–7 allowing for uncertainty): minimal exposure, high confidence, and it moved between repeat runs, so the range is widened.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world.

    The rating behind it: Testing and calibrating equipment means using tools and meters on the machine itself.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Locating, diagnosing and rectify faults on plant and equipment

    staying human

    This work happens in the physical world: rectify faults, in a real place. Software cannot follow it there.

    importance 80 · 5243/00
    Source: “Locate, diagnose, and rectify faults on plant and equipment.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Putting a fault right means working on the equipment itself.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Operating and maintaining audio-visual equipment to ensure optimal performance

    staying human

    This work happens in the physical world: audio-visual equipment, in a real place. Software cannot follow it there.

    importance 80 · 5243/00
    Source: “Operate and maintain audio-visual equipment to ensure optimal performance.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Running and maintaining AV equipment means operating it in the room where it sits.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Operating and maintaining equipment during the shoot

    staying human

    This work happens in the physical world: equipment during the shoot, in a real place. Software cannot follow it there.

    importance 70 · 5243/00
    Source: “Operate and maintain equipment during the shoot.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Running equipment during a shoot means being on set operating it live.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.

  • Returning units to shops for major repairs

    staying human

    This work happens in the physical world: units, in a real place. Software cannot follow it there.

    importance 70 · 5243/00
    Source: “Return units to shops for major repairs.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Sending units away for major repair involves physically packing and moving the equipment.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Ensuring safe transportation and storage of equipment post-production

    staying human

    This work happens in the physical world: safe transportation, in a real place. Software cannot follow it there.

    importance 60 · 5243/00
    Source: “Ensure safe transportation and storage of equipment post-production.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Packing, moving and storing equipment safely is physical handling work.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

What this job pays, and how many people do it

Median pay
No median pay figure is published for this exact group, so there is none here. We would rather show you the gap than a number borrowed from somewhere else.The ONS doesn't publish a reliable pay figure for this exact job (too few people in its survey sample), so none is shown here.
People doing this job
7,300in the UK, 2026.nomis-aps · Apr 2025-Mar 2026 (latest APS 12-month period)This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.

What is deliberately not here: a forecast of how many of these jobs exist in ten years. Where an official projection exists for a market we publish it with its vintage; where it does not, we leave the space empty rather than borrow the other country’s number.

Why this is shifting

The reason is boringly specific. Most of what is shifting here is reading one thing and writing another: detailed records of work orders in, a record out. The rows above are exactly that shape: keeping detailed records of work orders to track production and maintenance activities and calculating cost estimates for labour and materials. What it cannot do is be there in the room, and that is still where service calls get done. Which is why this page talks about your tasks changing, not your job ending.

Your move

Over a pint: what I’d tell you if you were my friend

Start with what does not change: making service calls to repair units in customers' homes is the middle of this job, and the evidence on this page says it stays with a person.

So, given all that: 11% of this job's task weight sits in rows the software is already learning, 12% in rows that change shape rather than disappear, and 77% in rows it is nowhere near. That is the position, measured across 35 scored tasks. It is not a forecast about you.

So the thing worth your attention is not the job going away. It is the layer around it. Keeping detailed records of work orders to track production and maintenance activities is the part turning into software, and being the person who understands that layer is worth money.

This week: one thing

Ask the one question. Find whoever is bringing new software into your workplace (the manager, the office, whoever runs the system) and ask them what it is meant to do to detailed records of work orders, and what it is not meant to touch. Ten minutes, this week, before anyone decides it for you.

What you end up holding
a straight answer about what is actually being rolled out, and when
How long it takes
ten minutes

If there’s nobody obvious to ask, or you’d rather not ask your manager: Put the same question to your union rep, your shift lead or the person who has been there longest, in person, over a break. Same ten minutes, same answer, and you will usually get a straighter one. Write down what they say. The note is the artifact, and it tells you whether service calls are in scope or not. Nothing to log into, no licence needed.

Over the next 90 days

Get inside the tool rollout rather than waiting for it. Over the next ninety days, ask to be in the group that tests, checks or signs off whatever new system arrives near interpreting maintenance manuals to assess repair feasibility. It is usually an unglamorous seat that nobody fights for, and it is the one that decides how the software is used on your job rather than to it.

Over the next 12 months

On this evidence I would not retrain out of this job, and I will say that plainly rather than hedge it. The task list here is dominated by work that stays with a person. What I would do with a year is get formally recognised for the layer around it (the systems, the compliance, the planning), so you are the one who understands the software instead of the one it is done to. Before you pay for anything, spend an hour with National Careers Service. It is free and government-funded, and it is listed below with the rest of the free routes.

The roads out of here, and why I am not sending you down them

I looked at the obvious moves out of this job, and here is what I found.

I checked the 12 nearest UK occupations to tv, video and audio servicers and repairers (nearest by the work that AI is not taking, not by job title), and none of them survived. The closest was electrical and electronics technicians: only about 10% of its durable work is work you already do. And on the numbers you do not need one. This job scores 21/100 here, with only 11% of the task list in the top band, and “identify faults in audiovisual equipment to ensure optimal performance” is not work that hands over cleanly. None of them beats deepening what you already have.

How that was checked: this job was compared against all 412 UK occupations in this release on their official task statements, and the 12 nearest were examined one by one. A move that turns on an industry, an employer or a qualification rather than on the work itself will not show up in a check like that. And this release carries no licence register, so anything you are weighing needs that looked up separately.

3 moves I checked and rejected

These are the obvious-looking jumps. They are here with their reasons rather than quietly dropped, because the ones that fail are worth knowing about. It is one less thing to turn over at night.

  • Electrical and electronics technicians

    Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “repair circuits and wiring using soldering irons and hand tools”. Across the whole of both lists that adds up to about 10% of the work in that job the software is not taking.

    Why I am not recommending it: You would be starting most of it from nothing: about 10% of the durable work in that job is work you do today, and the rest you would be learning while the bills carried on. This release publishes no median pay for that job, so I cannot show you what the move costs or pays. I do not recommend a move I cannot price.

    Look at that job’s page anyway →

  • Telecoms and related network installers and repairers

    Why it looked obvious: It came up as a near neighbour on the work AI is not taking: you already repair audio-visual equipment to ensure operational efficiency, and their equivalent is to test mechanical equipment for operational efficiency. Across both published task lists that is about 7% of the durable work in that job.

    Why I am not recommending it: Almost none of it is work you already do: about 7% of the durable side of that job. That is a different job, not a next step. This release publishes no median pay for that job, so I cannot show you what the move costs or pays. I do not recommend a move I cannot price.

    Look at that job’s page anyway →

  • Electrical service and maintenance mechanics and repairers

    Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “locate, diagnose, and rectify faults on plant and equipment”. Across the whole of both lists that adds up to about 5% of the work in that job the software is not taking.

    Why I am not recommending it: Almost none of it is work you already do: about 5% of the durable side of that job. That is a different job, not a next step. This release publishes no median pay for that job, so I cannot show you what the move costs or pays. I do not recommend a move I cannot price.

    Look at that job’s page anyway →

What I’d stop worrying about

A friend tells you what not to spend fear on. This is that list.

  • The headline number you read somewhere

    The big “X% of jobs” figures are about the whole economy, not about you. The number that describes your job is on this page: 11% of its task weight, across 35 scored tasks. Every row behind it is printed above with the source. Check ours; ignore theirs.

  • The headlines about your trade disappearing

    They are usually about the technology, not the timetable. Changes to work like making service calls to repair units in customers' homes arrive through rules, insurance and money, slowly and visibly. This page tracks the task evidence and will move when it moves.

  • Retraining out of a job that is holding up

    On this evidence I would not spend money leaving. Spend it on the layer around the job instead: the tools, the paperwork, the planning. That is where the change actually is.

  • The “obvious” next job everyone suggests

    I checked the obvious moves and most of them did not survive. The reasons are printed with the routes above, including the pay and the gate. A move that fails on the numbers is worth knowing about so you can stop turning it over at night.

You are reading the United Kingdom figures

The United States splits this work across more than one official group, of which Electronics Engineers, Except Computer is the closest. The pay and employment figures are not directly comparable, and we do not average them together.

Switch to the United States page →partial match

The other groups this work is counted across:

In US official statistics this job is counted as Electronics Engineers, Except Computer, Computer, Automated Teller, and Office Machine Repairers, Radio, Cellular, and Tower Equipment Installers and Repairers, Telecommunications Equipment Installers and Repairers, Except Line Installers, Electrical and Electronics Installers and Repairers, Transportation Equipment, Audiovisual Equipment Installers and Repairers and Telecommunications Line Installers and Repairers. Pay is shown separately for each of those groups (medians cannot be averaged together), while the task list and the scores on this page are for this group only.

Your route through this

Where to go next, and what it costs

Free, and complete

The moves above cost nothing. These are the real services that go with them: public, government-funded, and free at the point of use. Nothing on this page is behind an email address or a payment.

No Space for this job, but one for what is happening to it

Nothing Collab365 runs is built for tv / video / audio servicers / repairers, and we are not going to point you at the nearest one and call it a fit.

There is one that is not about a job title at all. The AI Authority is about being the person who directs these tools at work rather than the person they get compared to. That is worth saying here, because 11% of the work on this page is already inside what they can do.

Try The AI Authority free →

7 days free, no card needed. Explore up to 2 Spaces before you choose a plan: you pick a plan later, not now.

The AI Authority is a general community about working with AI, not a course for tv / video / audio servicers / repairers. You do not need it to act on anything here: the moves above cost nothing and stand on their own. The data on this page is the same either way.

Noted, and thank you. We’ll email you if a Space for tv / video / audio servicers / repairers launches. Nothing else.

That did not look like an email address, so nothing was saved. Have another go below.

We could not save that. The fault is ours, not yours, and your address was not stored. Please try again later.

No Space for tv / video / audio servicers / repairers yet. Should there be one?

Collab365 Spaces is built by the same people as this site. We find the problems that AI and automation are creating inside one kind of work, then solve them as short courses, briefings and Blueprints. Each Space is the community too, so the research and the people doing your job are in the same place.

What a Space actually is, in full

Collab365 launches new communities where the need is real. If one for tv / video / audio servicers / repairers existed, with researched problems, courses and people in the same boat, would you want in?

We use your email address for one thing: to tell you if a Space for tv / video / audio servicers / repairers launches. We never sell it, never use it for unrelated marketing, and every email has a one-click unsubscribe. Our privacy policy has the full version.

This unlocks nothing. Every figure, every row and every step on this page is already yours, whether you fill this in or not.

No deadline on any of this. The page will still be here, and the data is refreshed on a published schedule rather than when someone wants a headline.

Questions people ask about this job

Will AI replace Tv, video and audio servicers and repairers?
Not as a job, but it is already doing parts of the work. Across the 35 official task statements scored for Tv, video and audio servicers and repairers (United Kingdom, SOC 5243), 11% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 21 out of 100 (range 19–27, band: low). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.
Which tasks in “Tv, video and audio servicers and repairers” can AI already do?
The highest-scoring tasks in release 2026-q4.1 are: “Keep detailed records of work orders to track production and maintenance activities” (93/100, very high); “Calculate cost estimates for labour and materials” (93/100, very high); “Interpret function block diagrams to understand system functions” (75/100, high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.
Which tasks in “Tv, video and audio servicers and repairers” stay human?
About 77% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Ensure safe transportation and storage of equipment post-production” (0/100, minimal); “Return units to shops for major repairs” (0/100, minimal); “Operate and maintain equipment during the shoot” (0/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.
What should someone working in “Tv, video and audio servicers and repairers” do about AI?
Start from the ledger rather than the headline: 11% of this job's weighted core work is exposed, and roughly 77% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.
How is the AI exposure score for Tv, video and audio servicers and repairers calculated?
Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 35 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

Where these numbers come from

About the data on this page

  • The ONS doesn't publish a reliable pay figure for this exact job (too few people in its survey sample), so none is shown here.
  • This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.
  • One task scored differently between repeat runs, so its range on this page is wider. We would rather show the wobble than hide it.
  • The match between this job and its counterpart in the other country is partial, so the two pages count slightly different groups of people.
  • 13 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
  • ASHE suppresses or does not publish a median for this unit group. We leave it empty rather than interpolating one from sibling groups, which would be a fabricated number.
  • Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.
Task statements
gaisi-indexProcessing: catalogue-bridge → ssc-relatedness-weighting → task-scoring → score-aggregation
Task weights
gaisi-index (relatedness)
Scores
Rubric task_scoring_v1.0, model claude-opus-5, computed 2026-08-05.
Pay and employment
no pay figure published for this groupnomis-aps (Apr 2025-Mar 2026 (latest APS 12-month period))

Figures on this page come from release 2026-q4.1, published 2026-08-05. Every release keeps its own permanent address, so a figure you cite in March is still there, unchanged, in November.

The plain-English wording on this page is assembled directly from the task statements and the published ratings, not written by hand for this occupation. That is why it is specific, and it is also why we say so.

The routes and free resources further up are today’s, not the release’s (last reviewed 2026-08-05). A route is an offer, not a historical fact, so it moves on its own clock.

How we score a jobDownload this releaseLook up another job

Using these figures?

Cite this

Everything on this site is published under CC BY 4.0. Quote it, chart it, sell something built on it. Just say where it came from, and cite the dated release rather than the site, so the figure you quote stays checkable.

Plain text

Collab365 (2026). Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1 (methodVersion 2.0.0, promptVersion task_scoring_v1.0). https://futureproof.collab365.com/data/2026-q4.1. Licensed CC BY 4.0. Built with O*NET data (USDOL/ETA, CC BY 4.0); ONS data (Open Government Licence v3.0); GAISI task framework (arXiv:2507.22748, MIT); BLS data (public domain).

BibTeX

@misc{collab365futureproof2026q41,
  title        = {Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1},
  author       = {{Collab365}},
  year         = {2026},
  url          = {https://futureproof.collab365.com/data/2026-q4.1},
  note         = {Release 2026-q4.1, methodVersion 2.0.0, promptVersion task_scoring_v1.0, CC BY 4.0}
}

Permalink

https://futureproof.collab365.com/data/2026-q4.1

Data as of release 2026-q4.1, published . Releases never change after publication; when the figures move, a new dated release is published beside this one and this one stays exactly where it is.