Futureproof

UK dataswitch to US

Water and sewerage plant operatives

responding to water quality events, supervising chemical deliveries to ensure compliance with safety protocols and carrying out chlorination activities on water infrastructure. If that's your week, this page is about your job.

The honest answer

AI changes the edges of this job, not the middle: applying hygiene procedures to water infrastructure in accordance with national water hygiene regulations is work software can't reach.

Your move: what you can actually do about this ↓

What shifts is compiling operational data on forms or in log books: the overhead at the edges, not the middle you trained for.

Your week, as this page understands it

Water and sewerage plant operatives operate valves to control water supplies in mains and pipelines, attend screening, filtering, water purifying and sedimentation plant, clear any blockages and patrol and maintain sewerage systems. The job title says “water” or “sewerage plant operatives”: officially one job, two names. The real job is the part underneath: applying hygiene procedures to water infrastructure in accordance with national water hygiene regulations. That is the thing someone has to be right about.

The exposed part of this job is specific, and we won’t pretend it is coming back. But water and sewerage plant operatives is not one task. It is 101 scored ones, and they are nowhere near equally exposed. The most durable of them, on this evidence, is applying hygiene procedures to water infrastructure in accordance with national water hygiene regulations, and the ledger below shows exactly why.

Where the work sits, by task weight

shifting to AI
9%
changing shape
11%
staying human
80%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

Whole-job exposure score 23 out of 100 (1929 allowing for uncertainty): low exposure, across 101 scored tasks. The number is the support for the sentence above it, not a headline about anyone’s future.

How we know this

What is measured: Every published task statement for water and sewerage plant operatives is rated on five dimensions: can a model produce the output, does the work need a body in a room, does it need a legally accountable person, does it depend on a person being trusted in the moment, and how much data exists. A published formula turns those five ratings into the score; the model never writes the number.

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

Your job, task by task

These are the official task statements for this occupation, in plain English, sorted by what the evidence says is happening to each one. The official wording sits under every line so you can check the rewrite against it.

Shifting to AI

10 tasks

Tasks today’s tools can already do most of. This is the part we will not soften: where these rows are the bulk of your week, the week changes.

  • Compiling operational data on forms or in log books

    This is reading one thing and writing another: operational data in, a record out. That is the shape today's tools are built for.

    importance 60 · 8134/01, 8134/02
    Source:Compile operational data on forms or in log books.” (UK task statement)
    How this row was scored

    Exposure score: 75 out of 100 (7179 allowing for uncertainty): high exposure, high confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Operational data now flows straight into digital logs, so compiling it needs almost no manual effort.

    The five ratings: output a model can produce 4/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.

  • Assessing the performance of water treatment programmes and providing recommendations for improvement

    This is reading one thing and writing another: the performance of water treatment programmes in, a record out. That is the shape today's tools are built for.

    importance 85 · 8134/02
    Source:Assess the performance of water treatment programmes and provide recommendations for improvement.” (UK task statement)
    How this row was scored

    Exposure score: 66 out of 100 (5973 allowing for uncertainty): high exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Judging how a treatment programme performs and writing recommendations is analysis and report work.

    The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Maintaining records of site visits

    This is reading one thing and writing another: records of site visits in, a record out. That is the shape today's tools are built for.

    importance 80 · 8134/02
    Source:Maintain records of site visits.” (UK task statement)
    How this row was scored

    Exposure score: 93 out of 100 (86100 allowing for uncertainty): very high exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Keeping visit records tidy and complete is routine filing and formatting that software does reliably.

    The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Reporting any detected leaks for further action

    This is reading one thing and writing another: any detected leaks in, a record out. That is the shape today's tools are built for.

    importance 80 · 8134/01
    Source:Report any detected leaks for further action.” (UK task statement)
    How this row was scored

    Exposure score: 69 out of 100 (6276 allowing for uncertainty): high exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Raising a leak report is simple record-keeping once the leak is known.

    The five ratings: output a model can produce 4/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Changing shape

12 tasks

Tasks where the machine takes the producing and a person keeps the checking, the deciding, or the answering-for-it. For most jobs this is the biggest group, and it is where "transformation, not termination" is literally visible.

  • Using process control equipment, such as SCADA, to monitor water processes and identify issues and trends

    The software now makes the first pass at process control equipment, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.

    importance 85 · 8134/02
    Source:Use process control equipment, such as SCADA, to monitor water processes and identify issues and trends.” (UK task statement)
    How this row was scored

    Exposure score: 56 out of 100 (4963 allowing for uncertainty): partial exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Spotting trends and faults in streams of process data is something software already does better than watching screens.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Monitoring and logging sewage flow into the wastewater treatment works

    The software now makes the first pass at sewage flow, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.

    importance 85 · 8134/02
    Source:Monitor and log sewage flow into the wastewater treatment works according to criteria such as DWF and FFT.” (UK task statement)
    How this row was scored

    Exposure score: 54 out of 100 (5058 allowing for uncertainty): partial exposure, high confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Flow into the works is measured and logged by telemetry, with software comparing it against the set thresholds.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.

  • Optimising pressure in the network for improved performance

    The software now makes the first pass at pressure, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.

    importance 80 · 8134/01
    Source:Optimise pressure in the network for improved performance.” (UK task statement)
    How this row was scored

    Exposure score: 56 out of 100 (4963 allowing for uncertainty): partial exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Pressure optimisation is a modelling job software does well, with valve changes made afterwards.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Staying human

79 tasks

Tasks that stay with a person, because they happen in the physical world, because the rules need someone accountable, or because the value is that a specific person does them.

  • Operating sewage treatment equipment to process and purify wastewater

    This work happens in the physical world: sewage treatment equipment, in a real place. Software cannot follow it there.

    importance 95 · 8134/01, 8134/02
    Source:Operate sewage treatment equipment to process and purify wastewater.” (UK task statement)
    How this row was scored

    Exposure score: 9 out of 100 (513 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world.

    The rating behind it: Running sewage treatment plant involves valves, pumps and equipment that have to be operated on site.

    The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Treating water with chemicals and microbes

    This work happens in the physical world: water, in a real place. Software cannot follow it there.

    importance 85 · 8134/01, 8134/02
    Source:Treat water with chemicals and microbes.” (UK task statement)
    How this row was scored

    Exposure score: 8 out of 100 (115 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: Dosing calculations are documented, but handling chemicals and setting the plant is physical work under strict water rules.

    The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Applying hygiene procedures to water infrastructure in accordance with national water hygiene regulations

    This work happens in the physical world: hygiene procedures, in a real place. Software cannot follow it there.

    importance 85 · 8134/01, 8134/02
    Source:Apply hygiene procedures to water infrastructure in accordance with national water hygiene regulations.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: Disinfecting and cleaning water assets is hands-on work, and only operatives holding a current water hygiene card may do it.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 3/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Show the other 91 tasks
  • Maintaining network digital data and documentation

    shifting to AI

    This is reading one thing and writing another: network digital data in, a record out. That is the shape today's tools are built for.

    importance 70 · 8134/01
    Source:Maintain network digital data and documentation, including asset records.” (UK task statement)
    How this row was scored

    Exposure score: 75 out of 100 (6882 allowing for uncertainty): high exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Keeping asset records up to date is data work, though interpreting as-built drawings still needs care.

    The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Raising remedial work based on survey findings

    shifting to AI

    This is reading one thing and writing another: remedial work in, a record out. That is the shape today's tools are built for.

    importance 60 · 8134/01
    Source:Raise remedial work based on survey findings.” (UK task statement)
    How this row was scored

    Exposure score: 75 out of 100 (6882 allowing for uncertainty): high exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Turning coded survey results into work orders is largely desk work with some judgement about priority.

    The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Recording operational data on specified forms to track service performance

    shifting to AI

    This is reading one thing and writing another: operational data in, a record out. That is the shape today's tools are built for.

    importance 70 · 8134/01
    Source:Record operational data on specified forms to track service performance.” (UK task statement)
    How this row was scored

    Exposure score: 69 out of 100 (6276 allowing for uncertainty): high exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Filling in operational records is routine data entry that software does reliably.

    The five ratings: output a model can produce 4/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Reporting identified faults

    shifting to AI

    This is reading one thing and writing another: identified faults in, a record out. That is the shape today's tools are built for.

    importance 75 · 8134/02
    Source:Report identified faults.” (UK task statement)
    How this row was scored

    Exposure score: 69 out of 100 (6276 allowing for uncertainty): high exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Writing up and passing on a fault report is quick document work, though someone must first notice the fault.

    The five ratings: output a model can produce 4/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Optimising processes to achieve cost efficiency and productivity

    shifting to AI

    This is reading one thing and writing another: processes in, a record out. That is the shape today's tools are built for.

    importance 75 · 8134/02
    Source:Optimise processes to achieve cost efficiency and productivity.” (UK task statement)
    How this row was scored

    Exposure score: 64 out of 100 (5771 allowing for uncertainty): high exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Spotting waste and cost savings in process data is analytical work software does well, with the engineer testing practicality.

    The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.

  • Recording treatment data on specified forms to ensure compliance

    shifting to AI

    This is reading one thing and writing another: treatment data in, a record out. That is the shape today's tools are built for.

    importance 60 · 8134/02
    Source:Record treatment data on specified forms to ensure compliance.” (UK task statement)
    How this row was scored

    Exposure score: 61 out of 100 (5468 allowing for uncertainty): high exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Compliance records are routine data entry, with the accuracy of the figures carrying legal weight.

    The five ratings: output a model can produce 4/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Investigating network usage to identify unaccounted for water, high users and integrity of district meter areas

    changing shape

    The software now makes the first pass at network usage, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.

    importance 75 · 8134/01
    Source:Investigate network usage to identify unaccounted for water, high users, and integrity of district meter areas.” (UK task statement)
    How this row was scored

    Exposure score: 56 out of 100 (4963 allowing for uncertainty): partial exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Water balance analysis works from meter and flow data, which software is good at, with some field checking.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Investigating technical performance issues in networks to identify problems

    changing shape

    The software now makes the first pass at technical performance issues, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.

    importance 70 · 8134/01
    Source:Investigate technical performance issues in networks to identify problems.” (UK task statement)
    How this row was scored

    Exposure score: 56 out of 100 (4963 allowing for uncertainty): partial exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Performance problems show up in operating data, which software is well suited to analysing.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Developing water treatment programmes for different water systems

    changing shape

    The software now makes the first pass at water treatment programmes, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.

    importance 80 · 8134/02
    Source:Develop water treatment programmes for different water systems.” (UK task statement)
    How this row was scored

    Exposure score: 56 out of 100 (4963 allowing for uncertainty): partial exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.

    The rating behind it: Designing a treatment programme is documented engineering work, though a competent person must stand behind drinking water.

    The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Carrying out root cause analyses to prevent future issues

    changing shape

    The software now makes the first pass at root cause analyses, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.

    importance 60 · 8134/02
    Source:Carry out root cause analyses to prevent future issues.” (UK task statement)
    How this row was scored

    Exposure score: 56 out of 100 (4963 allowing for uncertainty): partial exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Root cause analysis is structured reasoning over records and reports.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Monitoring control systems and responding to balance water production with network demand

    changing shape

    The software now makes the first pass at control systems, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.

    importance 75 · 8134/02
    Source:Monitor control systems and respond to balance water production with network demand.” (UK task statement)
    How this row was scored

    Exposure score: 54 out of 100 (5058 allowing for uncertainty): partial exposure, high confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Balancing production against network demand is continuous control-system work that software already optimises well.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.

  • Monitoring trends and responding with remedial action

    changing shape

    The software now makes the first pass at trends, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.

    importance 65 · 8134/02
    Source:Monitor trends and respond with remedial action.” (UK task statement)
    How this row was scored

    Exposure score: 54 out of 100 (5058 allowing for uncertainty): partial exposure, high confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Spotting a drifting trend and triggering the right response is pattern-watching that monitoring software does continuously.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.

  • Carrying out research on water quality to assess environmental health

    changing shape

    The software now makes the first pass at research, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.

    importance 70 · 8134/01
    Source:Carry out research on water quality to assess environmental health.” (UK task statement)
    How this row was scored

    Exposure score: 49 out of 100 (4256 allowing for uncertainty): partial exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Reviewing sampling results and published evidence is desk research that software handles well.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Optimising wastewater treatment service to minimise energy and chemical usage and increase sludge dry solids

    changing shape

    The software now makes the first pass at wastewater treatment service, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.

    importance 70 · 8134/02
    Source:Optimise wastewater treatment service to minimise energy and chemical usage and increase sludge dry solids.” (UK task statement)
    How this row was scored

    Exposure score: 49 out of 100 (4256 allowing for uncertainty): partial exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Trimming energy and chemical use while improving sludge dryness is optimisation from process data that software does well.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Reporting and escalating these incidents in accordance with relevant procedures and standards

    changing shape

    The software now makes the first pass at these incidents, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.

    importance 80 · 8134/02
    Source:Report and escalate these incidents in accordance with relevant procedures and standards.” (UK task statement)
    How this row was scored

    Exposure score: 42 out of 100 (3846 allowing for uncertainty): partial exposure, high confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.

    The rating behind it: Escalating an incident through the right channel is structured reporting that software drafts and routes reliably.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.

  • Collaborating with other team members and stakeholders to coordinate sewerage network maintenance and repair activities

    staying human

    The value here is that a specific person handles other team members and stands behind it. That is earned, not computed.

    importance 85 · 8134/01
    Source:Collaborate with other team members and stakeholders to coordinate sewerage network maintenance and repair activities.” (UK task statement)
    How this row was scored

    Exposure score: 39 out of 100 (3246 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.

    The rating behind it: Scheduling and coordinating work is mostly messages and plans, though it depends on trusted working relationships.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.

  • Explaining to customers the work to be undertaken to keep water network stakeholders

    staying human

    The value here is that a specific person handles customers the work and stands behind it. That is earned, not computed.

    importance 75 · 8134/01
    Source:Explain to customers the work to be undertaken to keep water network stakeholders informed.” (UK task statement)
    How this row was scored

    Exposure score: 39 out of 100 (3246 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.

    The rating behind it: Clear explanations are easy to draft, but reassuring a household about work outside their home benefits from a person.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.

  • Communicating investigation findings to customers in a clear manner

    staying human

    The value here is that a specific person handles investigation findings and stands behind it. That is earned, not computed.

    importance 65 · 8134/01
    Source:Communicate investigation findings to customers in a clear manner.” (UK task statement)
    How this row was scored

    Exposure score: 39 out of 100 (3246 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.

    The rating behind it: Writing a clear explanation is easy for software, though it is usually delivered by a person the customer can question.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.

  • Coordinating activities with other workers to maintain product flow

    staying human

    The value here is that a specific person handles activities and stands behind it. That is earned, not computed.

    importance 50 · 8134/01, 8134/02
    Source:Coordinate activities with other workers to maintain product flow.” (UK task statement)
    How this row was scored

    Exposure score: 39 out of 100 (3246 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.

    The rating behind it: Coordinating a crew is mostly planning and messages, though it relies on working relationships.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.

  • Coordinating work activities and site responses

    staying human

    The value here is that a specific person handles work activities and stands behind it. That is earned, not computed.

    importance 65 · 8134/02
    Source:Coordinate work activities and site responses, engaging both internal and external stakeholders.” (UK task statement)
    How this row was scored

    Exposure score: 39 out of 100 (3246 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.

    The rating behind it: Coordination is planning and communication, helped by software but resting on relationships with contractors and agencies.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.

  • Identifying faults in water distribution systems to ensure service reliability

    staying human

    This work happens in the physical world: faults, in a real place. Software cannot follow it there.

    importance 80 · 8134/01
    Source:Identify faults in water distribution systems to ensure service reliability.” (UK task statement)
    How this row was scored

    Exposure score: 38 out of 100 (3145 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Flow and pressure data make fault-spotting a good fit for software, though confirmation often needs a visit.

    The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Checking boundary values to maintain the integrity of district meter areas

    staying human

    This work happens in the physical world: boundary values, in a real place. Software cannot follow it there.

    importance 75 · 8134/01
    Source:Check boundary values to maintain the integrity of district meter areas.” (UK task statement)
    How this row was scored

    Exposure score: 38 out of 100 (2650 allowing for uncertainty): low exposure, low confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Checking district meter area boundaries mixes desk data checks with confirming things on the ground.

    The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Recording meter and gauge readings on specified forms

    staying human

    This work happens in the physical world: meter, in a real place. Software cannot follow it there.

    importance 65 · 8134/01, 8134/02
    Source:Record meter and gauge readings on specified forms.” (UK task statement)
    How this row was scored

    Exposure score: 38 out of 100 (3145 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Recording readings is simple data work, though someone often has to be at the gauge.

    The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Observing and recording field conditions

    staying human

    This work happens in the physical world: field conditions, in a real place. Software cannot follow it there.

    importance 60 · 8134/02
    Source:Observe and record field conditions, including flow meter readings and chemical levels.” (UK task statement)
    How this row was scored

    Exposure score: 38 out of 100 (3145 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Recording readings and chemical levels is simple data work, though the observation happens on site.

    The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Communicating with internal and external customers

    staying human

    The value here is that a specific person handles internal and external customers and stands behind it. That is earned, not computed.

    importance 70 · 8134/02
    Source:Communicate with internal and external customers, including contractors and regulators.” (UK task statement)
    How this row was scored

    Exposure score: 34 out of 100 (2741 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.

    The rating behind it: Most contact with contractors and regulators is written correspondence that software drafts to a usable standard.

    The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.

  • Coordinating with contractors to ensure project specifications are met

    staying human

    The value here is that a specific person handles contractors and stands behind it. That is earned, not computed.

    importance 55 · 8134/01
    Source:Coordinate with contractors to ensure project specifications are met.” (UK task statement)
    How this row was scored

    Exposure score: 30 out of 100 (2337 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.

    The rating behind it: Keeping contractors to specification depends on site checks and direct conversations when things slip.

    The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.

  • Investigating and diagnosing faults on wastewater network and identifying action

    staying human

    This work happens in the physical world: faults, in a real place. Software cannot follow it there.

    importance 85 · 8134/01
    Source:Investigate and diagnose faults on wastewater network and identify action required (surveys).” (UK task statement)
    How this row was scored

    Exposure score: 29 out of 100 (2236 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Survey footage and fault patterns suit software well, but confirming the problem often needs a site visit.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Reacting to alarms on the sewer network and trace to ensure high risk areas are closely

    staying human

    This work happens in the physical world: alarms, in a real place. Software cannot follow it there.

    importance 85 · 8134/01
    Source:React to alarms on the sewer network and trace to ensure high risk areas are closely monitored.” (UK task statement)
    How this row was scored

    Exposure score: 29 out of 100 (2236 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Alarm data can be sorted automatically, though tracing the cause across high-risk sewers still involves going out.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Investigating and diagnosing faults on the water network

    staying human

    This work happens in the physical world: faults, in a real place. Software cannot follow it there.

    importance 80 · 8134/01
    Source:Investigate and diagnose faults on the water network, such as issues with Pressure Reducing Valves (PRVs).” (UK task statement)
    How this row was scored

    Exposure score: 29 out of 100 (2236 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Data narrows the cause quickly, but valves are checked and tested in the field.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Rezoning the distribution system to optimise delivery routes

    staying human

    This work happens in the physical world: the distribution system, in a real place. Software cannot follow it there.

    importance 70 · 8134/01
    Source:Re-zone the distribution system to optimise delivery routes.” (UK task statement)
    How this row was scored

    Exposure score: 29 out of 100 (2236 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Working out new zones is a modelling task, but the valve changes are done in the street.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Detecting faults in water treatment equipment to maintain water quality

    staying human

    This work happens in the physical world: faults, in a real place. Software cannot follow it there.

    importance 85 · 8134/02
    Source:Detect faults in water treatment equipment to maintain water quality.” (UK task statement)
    How this row was scored

    Exposure score: 29 out of 100 (2236 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Plant data reveals many faults, but confirming them means being at the equipment.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Conducting water system surveys and producing system diagrams

    staying human

    This work happens in the physical world: water system surveys, in a real place. Software cannot follow it there.

    importance 80 · 8134/02
    Source:Conduct water system surveys and produce system diagrams.” (UK task statement)
    How this row was scored

    Exposure score: 29 out of 100 (2236 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Drawing the diagrams is straightforward, but the survey itself means walking the system.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Implementing safety and security protocols to maintain site safety

    staying human

    This work happens in the physical world: safety, in a real place. Software cannot follow it there.

    importance 65 · 8134/02
    Source:Implement safety and security protocols to maintain site safety.” (UK task statement)
    How this row was scored

    Exposure score: 29 out of 100 (2236 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Putting security measures in place on a site involves being there as much as planning them.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Responding to process alarms generated via telemetry to identify the issue remotely or on-site

    staying human

    This work happens in the physical world: process alarms generated via telemetry, in a real place. Software cannot follow it there.

    importance 85 · 8134/02
    Source:Respond to process alarms generated via telemetry to identify the issue remotely or on-site.” (UK task statement)
    How this row was scored

    Exposure score: 28 out of 100 (2135 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Many alarms can be diagnosed from the telemetry screen, but a good share still need someone to attend the site.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.

  • Monitoring and maintaining wastewater treatment processes

    staying human

    This work happens in the physical world: wastewater treatment processes, in a real place. Software cannot follow it there.

    importance 80 · 8134/02
    Source:Monitor and maintain wastewater treatment processes including preliminary, primary settlement, biological and chemical treatment, tertiary, and sludge treatment.” (UK task statement)
    How this row was scored

    Exposure score: 25 out of 100 (1832 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Process data is easy to interpret automatically, but keeping the treatment stages running means being on the works.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Responding to alarms to ensure water quality and safety

    staying human

    This work happens in the physical world: alarms, in a real place. Software cannot follow it there.

    importance 55 · 8134/02
    Source:Respond to alarms to ensure water quality and safety.” (UK task statement)
    How this row was scored

    Exposure score: 25 out of 100 (1832 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Alarms can be triaged automatically, but responding means acting on the plant with water quality duties attached.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Operating filtration processes for clean water treatment

    staying human

    This work happens in the physical world: filtration processes, in a real place. Software cannot follow it there.

    importance 85 · 8134/01, 8134/02
    Source:Operate filtration processes for clean water treatment.” (UK task statement)
    How this row was scored

    Exposure score: 22 out of 100 (1529 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: Filtration runs largely on automated control, though operators still open valves and change media by hand.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Managing and operating onsite waste processes

    staying human

    This work happens in the physical world: onsite waste processes, in a real place. Software cannot follow it there.

    importance 70 · 8134/02
    Source:Manage and operate onsite waste processes including sludge management and offsite discharges.” (UK task statement)
    How this row was scored

    Exposure score: 22 out of 100 (1529 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: Sludge handling and discharges are plant operations run under permits by accountable staff.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Managing routine activities to maintain and ensure safe supply of drinking water - abstraction

    staying human

    This work happens in the physical world: routine activities, in a real place. Software cannot follow it there.

    importance 60 · 8134/02
    Source:Manage routine activities to maintain and ensure safe supply of drinking water - abstraction, treatment, and supply into the distribution network.” (UK task statement)
    How this row was scored

    Exposure score: 22 out of 100 (1529 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: Routine management follows documented procedures, but the work spans the plant and carries legal responsibility for drinking water.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Resolving water treatment process failures

    staying human

    This work happens in the physical world: water treatment process failures, in a real place. Software cannot follow it there.

    importance 60 · 8134/02
    Source:Resolve water treatment process failures, such as coagulation or disinfection issues.” (UK task statement)
    How this row was scored

    Exposure score: 22 out of 100 (1529 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: Coagulation and disinfection problems are well documented, but fixing them means adjusting the plant under regulatory duty.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Responding to water quality events

    staying human

    This work happens in the physical world: water quality events, in a real place. Software cannot follow it there.

    importance 95 · 8134/01
    Source:Respond to water quality events, including issues with no water, taste, odour, and pressure.” (UK task statement)
    How this row was scored

    Exposure score: 21 out of 100 (1428 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Software can triage reports and suggest causes, but taste, odour and pressure problems usually need someone out at the site.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.

  • Resolving or escalating issues as they arise

    staying human

    This work happens in the physical world: issues, in a real place. Software cannot follow it there.

    importance 65 · 8134/02
    Source:Resolve or escalate issues as they arise.” (UK task statement)
    How this row was scored

    Exposure score: 21 out of 100 (1428 allowing for uncertainty): low exposure, medium confidence.

    Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Software can suggest next steps, but sorting problems out usually means being on the plant floor.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.

  • Monitoring temperature or pressure gauges

    staying human

    This work happens in the physical world: temperature, in a real place. Software cannot follow it there.

    importance 50 · 8134/01, 8134/02
    Source:Monitor temperature or pressure gauges, indicators, or meters to ensure optimal processing conditions.” (UK task statement)
    How this row was scored

    Exposure score: 19 out of 100 (1226 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Sensors can log readings automatically, though on many lines someone still walks round and checks the gauges.

    The five ratings: output a model can produce 3/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Controlling emergency process responses, such as 'run to waste'

    staying human

    This work happens in the physical world: emergency process responses, in a real place. Software cannot follow it there.

    importance 75 · 8134/02
    Source:Control emergency process responses, such as 'run to waste'.” (UK task statement)
    How this row was scored

    Exposure score: 19 out of 100 (1226 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: The decision follows documented rules, but it is made and enacted at the plant by an accountable operator.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Implementing projects aimed at improving water quality

    staying human

    This work happens in the physical world: projects, in a real place. Software cannot follow it there.

    importance 85 · 8134/01
    Source:Implement projects aimed at improving water quality.” (UK task statement)
    How this row was scored

    Exposure score: 18 out of 100 (1125 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: Planning a water quality improvement is desk work software supports, but delivering it means changes made at the works.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.

  • Conducting site audits to ensure adherence to safety and environmental regulations

    staying human

    This work happens in the physical world: site audits, in a real place. Software cannot follow it there.

    importance 75 · 8134/01
    Source:Conduct site audits to ensure adherence to safety and environmental regulations.” (UK task statement)
    How this row was scored

    Exposure score: 18 out of 100 (1125 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: The audit report drafts easily, but checking the site against the rules means walking it and looking.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.

  • Assisting in investigating and managing pollution incidents for the business

    staying human

    This work happens in the physical world: investigating, in a real place. Software cannot follow it there.

    importance 70 · 8134/01
    Source:Assist in investigating and managing pollution incidents for the business.” (UK task statement)
    How this row was scored

    Exposure score: 18 out of 100 (1125 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: Evidence gathering and reports suit software, but incidents are investigated on site under regulator scrutiny.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.

  • Conducting site safety inductions as part of safety and security activities

    staying human

    This work happens in the physical world: site safety inductions, in a real place. Software cannot follow it there.

    importance 55 · 8134/02
    Source:Conduct site safety inductions as part of safety and security activities.” (UK task statement)
    How this row was scored

    Exposure score: 18 out of 100 (1125 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.

    The rating behind it: The induction material can be prepared in advance, but it is delivered face to face to people arriving on site.

    The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.

  • Carrying out leakage surveys on the distribution network using correlation surveys

    staying human

    This work happens in the physical world: leakage surveys, in a real place. Software cannot follow it there.

    importance 85 · 8134/01
    Source:Carry out leakage surveys on the distribution network using correlation surveys, sounding techniques, and acoustic logging.” (UK task statement)
    How this row was scored

    Exposure score: 14 out of 100 (721 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: The correlation maths is already automated, but the loggers and listening sticks have to be placed in the street.

    The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Responding to leakage alarms

    staying human

    This work happens in the physical world: leakage alarms, in a real place. Software cannot follow it there.

    importance 85 · 8134/01
    Source:Respond to leakage alarms.” (UK task statement)
    How this row was scored

    Exposure score: 14 out of 100 (721 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: The alarm can be interpreted automatically, but responding means attending the location.

    The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Surveying water network assets

    staying human

    This work happens in the physical world: water network assets, in a real place. Software cannot follow it there.

    importance 75 · 8134/01
    Source:Survey water network assets.” (UK task statement)
    How this row was scored

    Exposure score: 14 out of 100 (721 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Asset surveying means walking the network, even though the results go straight into a database.

    The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Participating in leakage trials using specialised equipment

    staying human

    This work happens in the physical world: leakage trials, in a real place. Software cannot follow it there.

    importance 70 · 8134/01
    Source:Participate in leakage trials using specialised equipment.” (UK task statement)
    How this row was scored

    Exposure score: 14 out of 100 (1018 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Leakage trials mean using specialist kit out on the network.

    The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Resolving faults and problems on process streams

    staying human

    This work happens in the physical world: faults, in a real place. Software cannot follow it there.

    importance 70 · 8134/02
    Source:Resolve faults and problems on process streams, systems, equipment, instruments, and control systems directly or via escalation.” (UK task statement)
    How this row was scored

    Exposure score: 14 out of 100 (721 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.

    The rating behind it: Diagnosis is well supported by data, but repairs happen at the equipment.

    The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Directing workers engaged in operating machinery that regulates the flow of materials and products

    staying human

    This work happens in the physical world: workers, in a real place. Software cannot follow it there.

    importance 75 · 8134/02
    Source:Direct workers engaged in operating machinery that regulates the flow of materials and products.” (UK task statement)
    How this row was scored

    Exposure score: 11 out of 100 (418 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.

    The rating behind it: Directing machine operators means being there with them and being listened to.

    The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.

  • Detecting and addressing water leaks reactively to minimize water loss and damage

    staying human

    This work happens in the physical world: water leaks, in a real place. Software cannot follow it there.

    importance 85 · 8134/01
    Source:Detect and address water leaks reactively to minimize water loss and damage.” (UK task statement)
    How this row was scored

    Exposure score: 10 out of 100 (317 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world.

    The rating behind it: Finding a leak from data is doable, but dealing with it means digging and working on the pipe.

    The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Completing site security checks as part of safety and security activities

    staying human

    This work happens in the physical world: site security checks, in a real place. Software cannot follow it there.

    importance 60 · 8134/02
    Source:Complete site security checks as part of safety and security activities.” (UK task statement)
    How this row was scored

    Exposure score: 10 out of 100 (317 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world.

    The rating behind it: Security checks mean walking the site and testing gates and locks.

    The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Carrying out customer visits to address network queries

    staying human

    This work happens in the physical world: customer visits, in a real place. Software cannot follow it there.

    importance 75 · 8134/01
    Source:Carry out customer visits to address network queries.” (UK task statement)
    How this row was scored

    Exposure score: 9 out of 100 (216 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.

    The rating behind it: The point of the task is turning up at someone’s property and dealing with them face to face.

    The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.

  • Maintaining vital safety equipment and ensuring it is available

    staying human

    This work happens in the physical world: vital safety equipment, in a real place. Software cannot follow it there.

    importance 75 · 8134/02
    Source:Maintain vital safety equipment and ensure it is available for use, including PPE, harnesses, and first aid kits.” (UK task statement)
    How this row was scored

    Exposure score: 9 out of 100 (513 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world.

    The rating behind it: Harnesses, first aid kits and protective equipment have to be physically checked and replaced.

    The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Ensuring site meets safety and housekeeping standards by maintaining a hazard-free environment

    staying human

    This work happens in the physical world: site meets safety, in a real place. Software cannot follow it there.

    importance 70 · 8134/02
    Source:Ensure site meets safety and housekeeping standards by maintaining a hazard-free environment.” (UK task statement)
    How this row was scored

    Exposure score: 9 out of 100 (216 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world.

    The rating behind it: Keeping a site tidy and hazard-free is physical work, even if the checklist is easy to produce.

    The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Ensuring regular maintenance of tools and equipment for operational efficiency

    staying human

    This work happens in the physical world: regular maintenance of tools, in a real place. Software cannot follow it there.

    importance 70 · 8134/01
    Source:Ensure regular maintenance of tools and equipment for operational efficiency.” (UK task statement)
    How this row was scored

    Exposure score: 8 out of 100 (412 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Looking after tools and equipment means handling and servicing them.

    The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Managing preparation and storage of sludge in treatment facilities

    staying human

    This work happens in the physical world: preparation, in a real place. Software cannot follow it there.

    importance 65 · 8134/02
    Source:Manage preparation and storage of sludge in treatment facilities.” (UK task statement)
    How this row was scored

    Exposure score: 8 out of 100 (412 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: Preparing and storing sludge involves moving material and running equipment at the treatment works.

    The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Rectifying defects or reporting the issue to appropriate colleagues

    staying human

    This work happens in the physical world: defects, in a real place. Software cannot follow it there.

    importance 55 · 8134/02
    Source:Rectify defects or report the issue to appropriate colleagues.” (UK task statement)
    How this row was scored

    Exposure score: 7 out of 100 (014 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Reporting a defect is easy to automate, but putting it right means working on the product.

    The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.

  • Supervising chemical deliveries to ensure compliance with safety protocols

    staying human

    This work happens in the physical world: chemical deliveries, in a real place. Software cannot follow it there.

    importance 80 · 8134/02
    Source:Supervise chemical deliveries to ensure compliance with safety protocols.” (UK task statement)
    How this row was scored

    Exposure score: 6 out of 100 (210 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: Overseeing a chemical delivery means being on site while it is unloaded.

    The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.

  • Responding to wastewater network infrastructure emergencies

    staying human

    This work happens in the physical world: wastewater network infrastructure emergencies, in a real place. Software cannot follow it there.

    importance 90 · 8134/01
    Source:Respond to wastewater network infrastructure emergencies, including taking actions for pollution control.” (UK task statement)
    How this row was scored

    Exposure score: 5 out of 100 (012 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: Stopping a pollution incident means people on site acting fast, with the reporting only a small part.

    The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.

  • Installing new mains as part of clean water network infrastructure

    staying human

    This work happens in the physical world: new mains, in a real place. Software cannot follow it there.

    importance 95 · 8134/01
    Source:Install new mains as part of clean water network infrastructure.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Laying new water mains is heavy outdoor construction work.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Carrying out reactive repairs to clean water network infrastructure

    staying human

    This work happens in the physical world: reactive repairs, in a real place. Software cannot follow it there.

    importance 90 · 8134/01
    Source:Carry out reactive repairs to clean water network infrastructure, including under-pressure repair and asset repair (valves/hydrants etc).” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Repairing pipes and valves under pressure is hands-on work in the ground.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Installing and constructing planned wastewater network infrastructure

    staying human

    This work happens in the physical world: planned wastewater network infrastructure, in a real place. Software cannot follow it there.

    importance 90 · 8134/01
    Source:Install and construct planned wastewater network infrastructure, including gravity and pressurised systems.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Building sewers and pumped systems is physical construction work.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Operating high-velocity water jets for sewer cleaning

    staying human

    This work happens in the physical world: high-velocity water jets, in a real place. Software cannot follow it there.

    importance 90 · 8134/01
    Source:Operate high-velocity water jets for sewer cleaning.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Jetting a blocked sewer is heavy hands-on work with the hose and equipment.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Carrying out chlorination activities on water infrastructure

    staying human

    This work happens in the physical world: chlorination activities, in a real place. Software cannot follow it there.

    importance 80 · 8134/01
    Source:Carry out chlorination activities on water infrastructure.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (07 allowing for uncertainty): minimal exposure, medium confidence.

    Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: Disinfecting mains means physically dosing, flushing and sampling on site.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Cleaning and maintaining tanks

    staying human

    This work happens in the physical world: tanks, in a real place. Software cannot follow it there.

    importance 80 · 8134/01, 8134/02
    Source:Clean and maintain tanks.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Tank cleaning is physical work inside the asset.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Maintaining air valves, PRVs, PSVs, wash-outs and fire hydrants for network efficiency

    staying human

    This work happens in the physical world: air valves, prvs, psvs, wash-outs and fire hydrants, in a real place. Software cannot follow it there.

    importance 80 · 8134/01
    Source:Maintain air valves, PRVs, PSVs, wash-outs, and fire hydrants for network efficiency.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Valve and hydrant maintenance is hands-on work in chambers and streets.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Restoring functionality of clean water network infrastructure

    staying human

    This work happens in the physical world: functionality of clean water network infrastructure, in a real place. Software cannot follow it there.

    importance 80 · 8134/01
    Source:Restore functionality of clean water network infrastructure for example, clean to a hygienic standard prior to testing.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: Cleaning mains to a hygienic standard is physical work before testing.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Maintaining pumps

    staying human

    This work happens in the physical world: pumps, in a real place. Software cannot follow it there.

    importance 75 · 8134/01, 8134/02
    Source:Maintain pumps.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Pump maintenance is hands-on mechanical work.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Providing alternative supplies and conducting under-pressure line stopping and diversion during emergencies

    staying human

    This work happens in the physical world: alternative supplies, in a real place. Software cannot follow it there.

    importance 75 · 8134/01
    Source:Provide alternative supplies and conduct under-pressure line stopping and diversion during emergencies.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Tankering water and stopping live mains are physical emergency operations.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Repairing, maintaining and adjusting equipment using hand tools

    staying human

    This work happens in the physical world: equipment, in a real place. Software cannot follow it there.

    importance 75 · 8134/01, 8134/02
    Source:Repair, maintain, and adjust equipment using hand tools.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Repairing and adjusting equipment with hand tools is physical work.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Collecting and analysing samples of wastewater for quality control purposes using testing equipment

    staying human

    This work happens in the physical world: samples of wastewater, in a real place. Software cannot follow it there.

    importance 70 · 8134/01, 8134/02
    Source:Collect and analyse samples of wastewater for quality control purposes using testing equipment.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: Collecting wastewater samples and running them through test equipment is hands-on bench and site work.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Maintaining meters and loggers

    staying human

    This work happens in the physical world: meters, in a real place. Software cannot follow it there.

    importance 65 · 8134/01
    Source:Maintain meters and loggers.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Meters and loggers are fitted and serviced by hand.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Carrying out the excavation, planing) and reinstatement of the highway, install street ironworks

    staying human

    This work happens in the physical world: the excavation, planing) and reinstatement of the highway, in a real place. Software cannot follow it there.

    importance 60 · 8134/01
    Source:Carry out the excavation (planing) and reinstatement of the highway, install street ironworks.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Digging and reinstating road surfaces is heavy physical work.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Lubricating and maintaining equipment using hand tools

    staying human

    This work happens in the physical world: equipment, in a real place. Software cannot follow it there.

    importance 60 · 8134/01, 8134/02
    Source:Lubricate and maintain equipment using hand tools.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Greasing and servicing equipment by hand is physical work.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Implementing traffic management and control and cable/conductor detection and avoidance

    staying human

    This work happens in the physical world: traffic management, in a real place. Software cannot follow it there.

    importance 50 · 8134/01
    Source:Implement traffic management and control, and cable/conductor detection and avoidance.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Setting out signs and scanning for buried cables happens on the road.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Cleaning and maintaining filters to ensure water quality

    staying human

    This work happens in the physical world: filters, in a real place. Software cannot follow it there.

    importance 85 · 8134/02
    Source:Clean and maintain filters to ensure water quality.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Filter cleaning is physical plant work.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Conducting water quality monitoring or sampling to ensure compliance with standards

    staying human

    This work happens in the physical world: water quality, in a real place. Software cannot follow it there.

    importance 85 · 8134/02
    Source:Conduct water quality monitoring or sampling to ensure compliance with standards.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: Taking water quality samples is physical work, and regulatory samples must be collected by an authorised sampler for accredited testing.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 3/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Assisting with shutdown of process streams and treatment works for routine maintenance and emergencies

    staying human

    This work happens in the physical world: shutdown of process streams, in a real place. Software cannot follow it there.

    importance 80 · 8134/02
    Source:Assist with shutdown of process streams and treatment works for routine maintenance and emergencies.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Shutting down a works is done by hand on the plant.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Calibrating water treatment equipment to ensure purification accuracy

    staying human

    This work happens in the physical world: water treatment equipment, in a real place. Software cannot follow it there.

    importance 75 · 8134/02
    Source:Calibrate water treatment equipment to ensure purification accuracy.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Calibration is done by hand on the instrument.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Taking and recording samples, including carrying out final effluent tests

    staying human

    This work happens in the physical world: samples, including carrying out final effluent tests, in a real place. Software cannot follow it there.

    importance 75 · 8134/02
    Source:Take and record samples, including carrying out final effluent tests.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: Collecting and testing effluent samples is physical work, and compliance samples must be taken by an authorised trained sampler.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 3/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

  • Carrying out brushing down, greasing and de-ragging on assets

    staying human

    This work happens in the physical world: brushing down, greasing, in a real place. Software cannot follow it there.

    importance 70 · 8134/02
    Source:Carry out brushing down, greasing, and de-ragging on assets.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Greasing bearings and clearing rags from pumps is hands-on maintenance at the equipment.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.

  • Carrying out first line routine maintenance and testing of process and plant equipment

    staying human

    This work happens in the physical world: first line routine maintenance, in a real place. Software cannot follow it there.

    importance 65 · 8134/02
    Source:Carry out first line routine maintenance and testing of process and plant equipment.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Routine maintenance and testing of plant needs hands and tools on the equipment.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Decontaminating field equipment used to clean pollutants from soil

    staying human

    This work happens in the physical world: field equipment, in a real place. Software cannot follow it there.

    importance 60 · 8134/02
    Source:Decontaminate field equipment used to clean pollutants from soil, air, or water.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Cleaning and decontaminating field kit is hands-on work with the equipment itself.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Operating boilers, turbines and auxiliary power plant equipment

    staying human

    This work happens in the physical world: boilers, turbines and auxiliary power plant equipment, in a real place. Software cannot follow it there.

    importance 55 · 8134/02
    Source:Operate boilers, turbines, and auxiliary power plant equipment.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: Operating heavy power plant is hands-on work.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Conducting visual checks

    staying human

    This work happens in the physical world: visual checks, in a real place. Software cannot follow it there.

    importance 50 · 8134/02
    Source:Conduct visual checks for security, safety, and housekeeping at treatment works sites.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: work that happens in the physical world.

    The rating behind it: A visual site check means walking the works and looking at what is actually there.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

  • Responding to incidents, compliance breaches, toxic gas leaks and chemical or fuel spills

    staying human

    This work happens in the physical world: incidents, compliance breaches, in a real place. Software cannot follow it there.

    importance 50 · 8134/02
    Source:Respond to incidents such as compliance breaches, toxic gas leaks, and chemical or fuel spills.” (UK task statement)
    How this row was scored

    Exposure score: 0 out of 100 (04 allowing for uncertainty): minimal exposure, high confidence.

    Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.

    The rating behind it: Turning out to a gas leak, spill or breach is physical response work at the site.

    The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

What this job pays, and how many people do it

Median pay
£39,700a year, before tax, the middle of the range, so half earn more and half earn less.ashe-t14, 2025 · ASHE 2025 provisional (reference April 2025)Provisional, because the ONS revises this figure in the autumn.
How we know this

Source: ashe-t14

Reference period: ASHE 2025 provisional (reference April 2025)

Rounding: Shown to the nearest £100. The exact published figure is in the downloadable dataset. We do not render pounds the survey cannot support.

People doing this job
21,000in the UK, 2026.nomis-aps · Apr 2025-Mar 2026 (latest APS 12-month period)This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.

What is deliberately not here: a forecast of how many of these jobs exist in ten years. Where an official projection exists for a market we publish it with its vintage; where it does not, we leave the space empty rather than borrow the other country’s number.

Why this is shifting

The reason is boringly specific. Most of what is shifting here is reading one thing and writing another: operational data in, a record out. The rows above are exactly that shape: compiling operational data on forms or in log books and assessing the performance of water treatment programmes and providing recommendations. What it cannot do is be answerable: hygiene procedures need a named person the rules will accept, and software cannot be that person. Which is why this page talks about your tasks changing, not your job ending.

Your move

Over a pint: what I’d tell you if you were my friend

Start with what does not change: applying hygiene procedures to water infrastructure in accordance with national water hygiene regulations is the middle of this job, and the evidence on this page says it stays with a person.

So, given all that: 9% of this job's task weight sits in rows the software is already learning, 11% in rows that change shape rather than disappear, and 80% in rows it is nowhere near. That is the position, measured across 101 scored tasks. It is not a forecast about you.

So the thing worth your attention is not the job going away. It is the layer around it. Compiling operational data on forms or in log books is the part turning into software, and being the person who understands that layer is worth money.

This week: one thing

Ask the one question. Find whoever is bringing new software into your workplace (the manager, the office, whoever runs the system) and ask them what it is meant to do to operational data, and what it is not meant to touch. Ten minutes, this week, before anyone decides it for you.

What you end up holding
a straight answer about what is actually being rolled out, and when
How long it takes
ten minutes

If there’s nobody obvious to ask, or you’d rather not ask your manager: Put the same question to your union rep, your shift lead or the person who has been there longest, in person, over a break. Same ten minutes, same answer, and you will usually get a straighter one. Write down what they say. The note is the artifact, and it tells you whether hygiene procedures are in scope or not. Nothing to log into, no licence needed.

Over the next 90 days

Get inside the tool rollout rather than waiting for it. Over the next ninety days, ask to be in the group that tests, checks or signs off whatever new system arrives near using process control equipment, such as SCADA, to monitor water processes and identify issues and trends. It is usually an unglamorous seat that nobody fights for, and it is the one that decides how the software is used on your job rather than to it.

Over the next 12 months

On this evidence I would not retrain out of this job, and I will say that plainly rather than hedge it. The task list here is dominated by work that stays with a person. What I would do with a year is get formally recognised for the layer around it (the systems, the compliance, the planning), so you are the one who understands the software instead of the one it is done to. Before you pay for anything, spend an hour with National Careers Service. It is free and government-funded, and it is listed below with the rest of the free routes.

The roads out of here, and why I am not sending you down them

I looked at the obvious moves out of this job, and here is what I found.

I checked the 12 nearest UK occupations to water and sewerage plant operatives (nearest by the work that AI is not taking, not by job title), and none of them survived. The closest was waste disposal and environmental services managers: only about 11% of its durable work is work you already do. And on the numbers you do not need one. This job scores 23/100 here, with only 9% of the task list in the top band, and “install new mains as part of clean water network infrastructure” is not work that hands over cleanly. None of them beats deepening what you already have.

How that was checked: this job was compared against all 412 UK occupations in this release on their official task statements, and the 12 nearest were examined one by one. A move that turns on an industry, an employer or a qualification rather than on the work itself will not show up in a check like that. And this release carries no licence register, so anything you are weighing needs that looked up separately.

3 moves I checked and rejected

These are the obvious-looking jumps. They are here with their reasons rather than quietly dropped, because the ones that fail are worth knowing about. It is one less thing to turn over at night.

  • Waste disposal and environmental services managers

    Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “operate sewage treatment equipment to process and purify wastewater”. Across the whole of both lists that adds up to about 11% of the work in that job the software is not taking.

    Why I am not recommending it: You would be starting most of it from nothing: about 11% of the durable work in that job is work you do today, and the rest you would be learning while the bills carried on.

    Look at that job’s page anyway →

  • Chemical and related process operatives

    Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “direct workers engaged in operating machinery that regulates the flow of materials and products”. Across the whole of both lists that adds up to about 4% of the work in that job the software is not taking.

    Why I am not recommending it: Almost none of it is work you already do: about 4% of the durable side of that job. That is a different job, not a next step. It is a pay cut, in those words: £33,959 against your £39,690, 14.4% less (ASHE Table 14.7a, 2025 provisional (both)). Retraining to earn less is a decision, not advice.

    Look at that job’s page anyway →

  • Industrial cleaning process occupations

    Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “repair, maintain, and adjust equipment using hand tools”. Across the whole of both lists that adds up to about 4% of the work in that job the software is not taking.

    Why I am not recommending it: Almost none of it is work you already do: about 4% of the durable side of that job. That is a different job, not a next step. It is a pay cut, in those words: £27,306 against your £39,690, 31.2% less (ASHE Table 14.7a, 2025 provisional (both)). Retraining to earn less is a decision, not advice.

    Look at that job’s page anyway →

What I’d stop worrying about

A friend tells you what not to spend fear on. This is that list.

  • The headline number you read somewhere

    The big “X% of jobs” figures are about the whole economy, not about you. The number that describes your job is on this page: 9% of its task weight, across 101 scored tasks. Every row behind it is printed above with the source. Check ours; ignore theirs.

  • The headlines about your trade disappearing

    They are usually about the technology, not the timetable. Changes to work like applying hygiene procedures to water infrastructure in accordance with national water hygiene regulations arrive through rules, insurance and money, slowly and visibly. This page tracks the task evidence and will move when it moves.

  • Retraining out of a job that is holding up

    On this evidence I would not spend money leaving. Spend it on the layer around the job instead: the tools, the paperwork, the planning. That is where the change actually is.

  • The “obvious” next job everyone suggests

    I checked the obvious moves and most of them did not survive. The reasons are printed with the routes above, including the pay and the gate. A move that fails on the numbers is worth knowing about so you can stop turning it over at night.

You are reading the United Kingdom figures

The United States splits this work across more than one official group, of which First-Line Supervisors of Production and Operating Workers is the closest. The pay and employment figures are not directly comparable, and we do not average them together.

Switch to the United States page →partial match

In US official statistics this job is counted as First-Line Supervisors of Production and Operating Workers, Water and Wastewater Treatment Plant and System Operators, Plant and System Operators, All Other and Pump Operators, Except Wellhead Pumpers. Pay is shown separately for each of those groups (medians cannot be averaged together), while the task list and the scores on this page are for this group only.

Your route through this

Where to go next, and what it costs

Free, and complete

The moves above cost nothing. These are the real services that go with them: public, government-funded, and free at the point of use. Nothing on this page is behind an email address or a payment.

No Space for this job, but one for what is happening to it

Nothing Collab365 runs is built for water / sewerage plant operatives, and we are not going to point you at the nearest one and call it a fit.

There is one that is not about a job title at all. The AI Authority is about being the person who directs these tools at work rather than the person they get compared to. That is worth saying here, because 9% of the work on this page is already inside what they can do.

Try The AI Authority free

7 days free, no card needed. Explore up to 2 Spaces before you choose a plan: you pick a plan later, not now.

The AI Authority is a general community about working with AI, not a course for water / sewerage plant operatives. You do not need it to act on anything here: the moves above cost nothing and stand on their own. The data on this page is the same either way.

Noted, and thank you. We’ll email you if a Space for water / sewerage plant operatives launches. Nothing else.

That did not look like an email address, so nothing was saved. Have another go below.

We could not save that. The fault is ours, not yours, and your address was not stored. Please try again later.

No Space for water / sewerage plant operatives yet. Should there be one?

Collab365 Spaces is built by the same people as this site. We find the problems that AI and automation are creating inside one kind of work, then solve them as short courses, briefings and Blueprints. Each Space is the community too, so the research and the people doing your job are in the same place.

What a Space actually is, in full

Collab365 launches new communities where the need is real. If one for water / sewerage plant operatives existed, with researched problems, courses and people in the same boat, would you want in?

We use your email address for one thing: to tell you if a Space for water / sewerage plant operatives launches. We never sell it, never use it for unrelated marketing, and every email has a one-click unsubscribe. Our privacy policy has the full version.

This unlocks nothing. Every figure, every row and every step on this page is already yours, whether you fill this in or not.

No deadline on any of this. The page will still be here, and the data is refreshed on a published schedule rather than when someone wants a headline.

Questions people ask about this job

Will AI replace Water and sewerage plant operatives?
Not as a job, but it is already doing parts of the work. Across the 101 official task statements scored for Water and sewerage plant operatives (United Kingdom, SOC 8134), 9% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 23 out of 100 (range 19–29, band: low). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.
Which tasks in “Water and sewerage plant operatives” can AI already do?
The highest-scoring tasks in release 2026-q4.1 are: “Maintain records of site visits” (93/100, very high); “Maintain network digital data and documentation, including asset records” (75/100, high); “Compile operational data on forms or in log books” (75/100, high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.
Which tasks in “Water and sewerage plant operatives” stay human?
About 80% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Respond to incidents such as compliance breaches, toxic gas leaks, and chemical or fuel spills” (0/100, minimal); “Conduct visual checks for security, safety, and housekeeping at treatment works sites” (0/100, minimal); “Operate boilers, turbines, and auxiliary power plant equipment” (0/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.
What should someone working in “Water and sewerage plant operatives” do about AI?
Start from the ledger rather than the headline: 9% of this job's weighted core work is exposed, and roughly 80% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.
How is the AI exposure score for Water and sewerage plant operatives calculated?
Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 101 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

Where these numbers come from

About the data on this page

  • Provisional, because the ONS revises this figure in the autumn.
  • This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.
  • One row is marked low confidence, so treat it as a ballpark rather than a fine measurement.
  • The match between this job and its counterpart in the other country is partial, so the two pages count slightly different groups of people.
  • 18 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
  • Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.
Task statements
gaisi-indexProcessing: catalogue-bridge → ssc-relatedness-weighting → task-scoring → score-aggregation
Task weights
gaisi-index (relatedness)
Scores
Rubric task_scoring_v1.0, model claude-opus-5, computed 2026-08-05.
Pay and employment
ashe-t14 (ASHE 2025 provisional (reference April 2025))nomis-aps (Apr 2025-Mar 2026 (latest APS 12-month period))

Figures on this page come from release 2026-q4.1, published 2026-08-05. Every release keeps its own permanent address, so a figure you cite in March is still there, unchanged, in November.

The plain-English wording on this page is assembled directly from the task statements and the published ratings, not written by hand for this occupation. That is why it is specific, and it is also why we say so.

The routes and free resources further up are today’s, not the release’s (last reviewed 2026-08-05). A route is an offer, not a historical fact, so it moves on its own clock.

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Using these figures?

Cite this

Everything on this site is published under CC BY 4.0. Quote it, chart it, sell something built on it. Just say where it came from, and cite the dated release rather than the site, so the figure you quote stays checkable.

Plain text

Collab365 (2026). Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1 (methodVersion 2.0.0, promptVersion task_scoring_v1.0). https://futureproof.collab365.com/data/2026-q4.1. Licensed CC BY 4.0. Built with O*NET data (USDOL/ETA, CC BY 4.0); ONS data (Open Government Licence v3.0); GAISI task framework (arXiv:2507.22748, MIT); BLS data (public domain).

BibTeX

@misc{collab365futureproof2026q41,
  title        = {Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1},
  author       = {{Collab365}},
  year         = {2026},
  url          = {https://futureproof.collab365.com/data/2026-q4.1},
  note         = {Release 2026-q4.1, methodVersion 2.0.0, promptVersion task_scoring_v1.0, CC BY 4.0}
}

Data as of release 2026-q4.1, published . Releases never change after publication; when the figures move, a new dated release is published beside this one and this one stays exactly where it is.