Will AI replace Information technology professionals n.e.c.?

Not as a job, but it is already doing parts of the work. Across the 150 official task statements scored for Information technology professionals n.e.c. (United Kingdom, SOC 2139), 62% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 63 out of 100 (range 57–69, band: high). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.

Which tasks in “Information technology professionals n.e.c.” can AI already do?

The highest-scoring tasks in release 2026-q4.1 are: “Automate repeated manual tasks, often using APIs” (93/100, very high); “Implement release automation and orchestration using APIs for continuous delivery” (93/100, very high); “Follow test-driven development and ensure appropriate test coverage using domain-specific languages” (93/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.

Which tasks in “Information technology professionals n.e.c.” stay human?

About 21% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Direct installation teams during system setup and testing” (7/100, minimal); “Install computer networks to meet clients' needs” (9/100, minimal); “Build a network of contacts” (10/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.

What should someone working in “Information technology professionals n.e.c.” do about AI?

Start from the ledger rather than the headline: 62% of this job's weighted core work is exposed, and roughly 21% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.

How is the AI exposure score for Information technology professionals n.e.c. calculated?

Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 150 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

UK dataswitch to US

Information technology professionals n.e.c.

automating repeated manual tasks, often using APIs, implementing website security measures and managing content online using appropriate tools and techniques. If that's your week, this page is about your job.

The honest answer

Most tasks in this job are the kind AI has learned to do: performing system back-ups to ensure data safety. The tasks, though, are not you.

Your move: three real directions from here ↓

Where the work sits, by task weight

shifting to AI: 62%
changing shape: 17%
staying human: 21%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

Whole-job exposure score 63 out of 100 (57–69 allowing for uncertainty): high exposure, across 150 scored tasks. The number is the support for the sentence above it, not a headline about anyone’s future.

How we know this

What is measured: Every published task statement for information technology professionals n.e.c. is rated on five dimensions: can a model produce the output, does the work need a body in a room, does it need a legally accountable person, does it depend on a person being trusted in the moment, and how much data exists. A published formula turns those five ratings into the score; the model never writes the number.

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

It would be a lie to soften that; communicating effectively with a range of stakeholders is what this work rebuilds around. The routes below start from it.

Your week, as this page understands it

Job holders in this unit group perform a variety of tasks not elsewhere classified in minor group 213: Information technology professionals. The job title says “information technology professionals n.e.c.”. The real job is the part underneath: communicating effectively with a range of stakeholders. That is the thing someone has to be right about.

The exposed part of this job is specific, and we won’t pretend it is coming back. But information technology professionals n.e.c. is not one task. It is 150 scored ones, and they are nowhere near equally exposed. The most durable of them, on this evidence, is communicating effectively with a range of stakeholders, and the ledger below shows exactly why.

Where the work sits, by task weight

shifting to AI: 62%
changing shape: 17%
staying human: 21%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

How we know this

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

Your job, task by task

These are the official task statements for this occupation, in plain English, sorted by what the evidence says is happening to each one. The official wording sits under every line so you can check the rewrite against it.

62 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Shifting to AI

93 tasks

Tasks today’s tools can already do most of. This is the part we will not soften: where these rows are the bulk of your week, the week changes.

Performing system back-ups to ensure data safety
This is reading one thing and writing another: system back-ups in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/01, 2139/03
Source: “Perform system back-ups to ensure data safety.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Backups have been run on a schedule by software for years; the person just confirms they worked.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Writing detailed reports on project progress for stakeholders
This is reading one thing and writing another: detailed reports in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/01, 2139/02
Source: “Write detailed reports on project progress for stakeholders.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Progress reports are written from information already recorded, which software does quickly and well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Determining hardware or software requirements related to system and network configuration changes
This is reading one thing and writing another: hardware in, a record out. That is the shape today's tools are built for.
importance 60 · 2139/01, 2139/02
Source: “Determine hardware or software requirements related to system and network configuration changes.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Working out what hardware and software a change needs is documented analysis software handles.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Automating repeated manual tasks, often using APIs
This is reading one thing and writing another: repeated manual tasks, often in, a record out. That is the shape today's tools are built for.
importance 95 · 2139/01
Source: “Automate repeated manual tasks, often using APIs.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing small scripts that call an interface and remove a repeated manual step is one of the things software writes best.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Changing shape

25 tasks

Tasks where the machine takes the producing and a person keeps the checking, the deciding, or the answering-for-it. For most jobs this is the biggest group, and it is where "transformation, not termination" is literally visible.

Discussing website usability issues with development teams
The software now makes the first pass at website usability issues, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 70 · 2139/02, 2139/03
Source: “Discuss website usability issues with development teams.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Usability findings are easy to write up, but agreeing changes with a development team is a live discussion.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Analysing IT requirements within companies and give independent and objective advice on the use of IT
The software now makes the first pass at IT requirements within companies, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 95 · 2139/02
Source: “Analyse IT requirements within companies and give independent and objective advice on the use of IT.” (UK task statement)
How this row was scored
Exposure score: 47 out of 100 (40–54 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the value is that a specific person does it.
The rating behind it: A solid written recommendation is easy to produce, but clients buy independence from someone they trust.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Practising continuous self-learning to keep up to date with industry trends and developments to enhance relevant skills and take responsibility for own professional development
The software now makes the first pass at continuous, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 90 · 2139/01
Source: “Practise continuous self-learning to keep up to date with industry trends and developments to enhance relevant skills and take responsibility for own professional development.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over.
The rating behind it: Keeping your own skills current is something only the individual can do.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Staying human

32 tasks

Tasks that stay with a person, because they happen in the physical world, because the rules need someone accountable, or because the value is that a specific person does them.

Exploring new ways of working as part of an agile team to rapidly respond to changing user needs with a focus on user experience
The value here is that a specific person handles new ways and stands behind it. That is earned, not computed.
importance 90 · 2139/01
Source: “Explore new ways of working as part of an agile team to rapidly respond to changing user needs with a focus on user experience.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Ideas can be suggested, but changing how a team works depends on the people in it agreeing to try.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Assuming or designating project management responsibilities
The value here is that a specific person handles project management responsibilities and stands behind it. That is earned, not computed.
importance 90 · 2139/01
Source: “Assume or designate project management responsibilities, embodying the DevOps culture.” (UK task statement)
How this row was scored
Exposure score: 23 out of 100 (16–30 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Taking responsibility for a project and setting the tone of a team is something a person has to actually do.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Communicating effectively with a range of stakeholders
The value here is that a specific person handles a range of stakeholders and stands behind it. That is earned, not computed.
importance 90 · 2139/02
Source: “Communicate effectively with a range of stakeholders, both technical and non-technical, across all levels of influence and responsibility.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Communicating well with people at all levels depends on relationships and reading the room.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.

Show the other 140 tasks

Implementing release automation and orchestration using APIs for continuous delivery
shifting to AI
This is reading one thing and writing another: release automation in, a record out. That is the shape today's tools are built for.
importance 95 · 2139/01
Source: “Implement release automation and orchestration using APIs for continuous delivery.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Release pipelines are configuration and code against documented interfaces, which generates reliably.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Following test-driven development and ensuring appropriate test coverage using domain-specific languages
shifting to AI
This is reading one thing and writing another: test-driven development in, a record out. That is the shape today's tools are built for.
importance 85 · 2139/01
Source: “Follow test-driven development and ensure appropriate test coverage using domain-specific languages.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing tests to cover existing code is one of the most reliable things code generation does.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Scripting and coding in a general purpose language to orchestrate infrastructure
shifting to AI
This is reading one thing and writing another: a general purpose language in, a record out. That is the shape today's tools are built for.
importance 85 · 2139/01
Source: “Script and code in a general purpose language to orchestrate infrastructure.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing code to set up and change infrastructure is well-documented, repetitive work software produces well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing software system testing and validation procedures
shifting to AI
This is reading one thing and writing another: software system in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/01
Source: “Develop software system testing and validation procedures.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing testing and validation procedures is systematic, well-patterned work these tools produce reliably.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining logs related to network functions to support continuous integration and deployment processes
shifting to AI
This is reading one thing and writing another: logs in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/01
Source: “Maintain logs related to network functions to support continuous integration and deployment processes.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Collecting and keeping network logs is automated plumbing rather than something a person does by hand.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Using AI and data analysis skills to develop digital solutions
shifting to AI
This is reading one thing and writing another: AI in, a record out. That is the shape today's tools are built for.
importance 75 · 2139/02
Source: “Use AI and data analysis skills to develop digital solutions.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Using AI and data analysis to build digital solutions is squarely what these tools are designed to do.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing large-scale data sets to identify patterns and insights
shifting to AI
This is reading one thing and writing another: large-scale data sets in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/02
Source: “Analyse large-scale data sets to identify patterns and insights.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Finding patterns in large datasets is one of the strongest things these tools do, working directly on workplace data.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Providing project documentation for administrative support
shifting to AI
This is reading one thing and writing another: project documentation in, a record out. That is the shape today's tools are built for.
importance 60 · 2139/02
Source: “Provide project documentation for administrative support.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing up project documentation from existing material is straightforward document production.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing user feedback
shifting to AI
This is reading one thing and writing another: user feedback in, a record out. That is the shape today's tools are built for.
importance 85 · 2139/03
Source: “Analyse user feedback.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reading through user feedback and pulling out the themes is a task software does quickly and well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring website usage data
shifting to AI
This is reading one thing and writing another: website usage data in, a record out. That is the shape today's tools are built for.
importance 85 · 2139/03
Source: “Monitor website usage data.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Website usage figures are collected and reported by analytics tools without anyone doing it by hand.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Updating HTML, CSS and JavaScript on the website
shifting to AI
This is reading one thing and writing another: html, CSS and javascript in, a record out. That is the shape today's tools are built for.
importance 85 · 2139/03
Source: “Update HTML, CSS, and JavaScript on the website as needed.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing and editing web page code is extremely well documented and generates reliably.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing statistics about who is using the website
shifting to AI
This is reading one thing and writing another: statistics in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/03
Source: “Analyse statistics about who is using the website.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reading visitor statistics and turning them into a summary is standard reporting that tools already do.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing testing procedures to ensure website functionality
shifting to AI
This is reading one thing and writing another: procedures in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/03
Source: “Develop testing procedures to ensure website functionality.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Test plans and scripts for a website are well-trodden ground that generates to a usable standard.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring systems for intrusions or denial of service attacks
shifting to AI
This is reading one thing and writing another: systems in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/03
Source: “Monitor systems for intrusions or denial of service attacks.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Watching traffic for attacks is done by detection software around the clock, far faster than a person could.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Recommending improvements for websites based on user feedback and analytics
shifting to AI
This is reading one thing and writing another: improvements in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/03
Source: “Recommend improvements for websites based on user feedback and analytics.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Turning analytics and feedback into a list of suggested improvements is a natural fit for automated analysis.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Writing and editing web copy to enhance user engagement and site functionality
shifting to AI
This is reading one thing and writing another: web copy in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/03
Source: “Write and edit web copy to enhance user engagement and site functionality.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing and tightening web copy is one of the strongest uses of language software.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Carrying out usage analyses to evaluate website usability
shifting to AI
This is reading one thing and writing another: usage analyses in, a record out. That is the shape today's tools are built for.
importance 75 · 2139/03
Source: “Carry out usage analyses to evaluate website usability.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Usage analysis is number crunching over data the site already collects.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing and implementing a content schedule to guide production and updating of materials
shifting to AI
This is reading one thing and writing another: a content schedule in, a record out. That is the shape today's tools are built for.
importance 75 · 2139/03
Source: “Develop and implement a content schedule to guide production and updating of materials.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Building a content calendar from goals and existing material is planning work that generates well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing style guidelines for website content
shifting to AI
This is reading one thing and writing another: style guidelines in, a record out. That is the shape today's tools are built for.
importance 75 · 2139/03
Source: “Develop style guidelines for website content.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Style guides are a well-established written form that can be drafted to a usable standard immediately.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Recording installation or configuration procedures to allow maintenance and repetition
shifting to AI
This is reading one thing and writing another: installation in, a record out. That is the shape today's tools are built for.
importance 75 · 2139/03
Source: “Record installation or configuration procedures to allow maintenance and repetition.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing down the steps taken so they can be repeated is documentation, which generates very well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Backing up applications and related data for disaster recovery
shifting to AI
This is reading one thing and writing another: applications in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/03
Source: “Back up applications and related data for disaster recovery.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Backing up applications and data is a scheduled, automated job rather than manual work.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Conducting content audits to identify gaps and redundancies in the site content
shifting to AI
This is reading one thing and writing another: content audits in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/03
Source: “Conduct content audits to identify gaps and redundancies in the site content.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Comparing everything on a site against what should be there is exactly the kind of bulk checking software excels at.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing policies for the organisation's web content
shifting to AI
This is reading one thing and writing another: policies in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/03
Source: “Develop policies for the organisation's web content, including a house style.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Content policies and house style guides are a standard written form that drafts to a usable standard.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing website performance metrics
shifting to AI
This is reading one thing and writing another: website performance metrics in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/03
Source: “Develop website performance metrics.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Choosing and defining website measures is a documented, well-understood exercise.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Informing website users of application changes and updates
shifting to AI
This is reading one thing and writing another: website users of application changes in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/03
Source: “Inform website users of application changes and updates.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Release notes and update notices are short, repeatable pieces of writing that generate well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Scheduling software updates to ensure up-to-date functionality and security
shifting to AI
This is reading one thing and writing another: software updates in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/03
Source: “Schedule software updates to ensure up-to-date functionality and security.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Update scheduling and patching is already handled by management tools on a timetable.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Carrying out a security risk assessment on a basic IT system to identify threats and offer recommendations
shifting to AI
This is reading one thing and writing another: a security risk assessment in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/02
Source: “Carry out a security risk assessment on a basic IT system to identify threats and offer recommendations.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Risk assessment on a straightforward system follows published frameworks closely, so software produces a usable assessment and recommendations.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Applying systems development knowledge in creating digital solutions
shifting to AI
This is reading one thing and writing another: systems development knowledge in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/02
Source: “Apply systems development knowledge in creating digital solutions.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (76–90 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Systems development knowledge is abundantly documented, so tools produce solid solutions a specialist refines.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Using cyber security knowledge to enhance digital solution security
shifting to AI
This is reading one thing and writing another: cyber security knowledge in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/02
Source: “Use cyber security knowledge to enhance digital solution security.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (76–90 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Security practice is abundantly documented, so tools suggest strong improvements that a specialist verifies.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Applying engineering principles to the software development process
shifting to AI
This is reading one thing and writing another: principles in, a record out. That is the shape today's tools are built for.
importance 60 · 2139/02
Source: “Apply engineering principles to the software development process, including requirements analysis and design.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Requirements analysis and design are heavily documented disciplines, so tools produce strong work engineers refine.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Designing high-quality software solutions
shifting to AI
This is reading one thing and writing another: high-quality software solutions in, a record out. That is the shape today's tools are built for.
importance 60 · 2139/02
Source: “Design high-quality software solutions.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Software design is abundantly documented, so these tools produce solid solutions that developers refine.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Writing logical and maintainable software solutions in line with given specifications to meet the design requirements and organisational coding standards
shifting to AI
This is reading one thing and writing another: logical in, a record out. That is the shape today's tools are built for.
importance 60 · 2139/02
Source: “Write logical and maintainable software solutions in line with given specifications to meet the design requirements and organisational coding standards.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing maintainable code to a specification and coding standards is exactly what these tools do well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Determining sources of Web page or server problems
shifting to AI
This is reading one thing and writing another: sources of web page in, a record out. That is the shape today's tools are built for.
importance 85 · 2139/03
Source: “Determine sources of Web page or server problems.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Web and server errors are documented publicly in enormous detail, so tracing a cause from logs works well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Reporting security breaches to appropriate personnel
shifting to AI
This is reading one thing and writing another: security breaches in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/03
Source: “Report security breaches to appropriate personnel.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing up a breach and passing it to the right people is a defined reporting step with a set format.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Communicating work results through written reports or oral presentations
shifting to AI
This is reading one thing and writing another: work results in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/02
Source: “Communicate work results through written reports or oral presentations.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (72–86 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Written reports are produced very well by these tools, though delivering them aloud remains human.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Informing website users of problem resolutions
shifting to AI
This is reading one thing and writing another: website users of problem resolutions in, a record out. That is the shape today's tools are built for.
importance 75 · 2139/03
Source: “Inform website users of problem resolutions.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Telling users a problem is fixed is a short, templated message that systems already send.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Building and operating a Continuous Integration
shifting to AI
This is reading one thing and writing another: a continuous integration in, a record out. That is the shape today's tools are built for.
importance 95 · 2139/01
Source: “Build and operate a Continuous Integration (CI) system, using version control for source code and related artefacts.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: The pipeline itself is easy to generate; keeping it running day to day still needs someone watching it.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Implementing a good coverage of monitoring
shifting to AI
This is reading one thing and writing another: a good coverage in, a record out. That is the shape today's tools are built for.
importance 90 · 2139/01
Source: “Implement a good coverage of monitoring (metrics, logs), ensuring that alerts are visible, tuneable and actionable.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Standard dashboards and alerts generate easily, but tuning them so they are useful takes knowledge of the live system.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Improving release automation to ensure rapid and safe code deployment by teams
shifting to AI
This is reading one thing and writing another: release automation in, a record out. That is the shape today's tools are built for.
importance 90 · 2139/01
Source: “Improve release automation to ensure rapid and safe code deployment by teams.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Improvements can be drafted quickly, though judging what is safe to change in a live deployment needs experience.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing cloud infrastructure using APIs and enhance it with the latest technologies
shifting to AI
This is reading one thing and writing another: cloud infrastructure in, a record out. That is the shape today's tools are built for.
importance 85 · 2139/01
Source: “Develop cloud infrastructure using APIs and enhance it with the latest technologies such as Serverless and Containers.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Infrastructure code writes well, but choosing what to build for a particular business still needs a person.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Applying security best practice to the software solution throughout the software development life-cycle
shifting to AI
This is reading one thing and writing another: security best practice in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/01
Source: “Apply security best practice to the software solution throughout the software development life-cycle.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Security practice is well documented, though someone still has to be answerable for the result.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing specific user requirements to inform software development
shifting to AI
This is reading one thing and writing another: specific user requirements in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/01
Source: “Analyse specific user requirements to inform software development.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Analysing stated user requirements is structured written work software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Configuring networking software and operating system software
shifting to AI
This is reading one thing and writing another: software in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/01
Source: “Configure networking software and operating system software.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Configuration files are highly automatable, though getting them right for a specific environment takes local knowledge.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing disaster recovery plans
shifting to AI
This is reading one thing and writing another: disaster recovery plans in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/01
Source: “Develop disaster recovery plans.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Disaster recovery plans follow published templates software can draft closely.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining and administering systems software
shifting to AI
This is reading one thing and writing another: systems software in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/01
Source: “Maintain and administer systems software.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Systems administration is well-documented work with a great deal of automation already available.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Repairing and modifying existing software to meet current needs
shifting to AI
This is reading one thing and writing another: software in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/01
Source: “Repair and modify existing software to meet current needs.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Repairing and adapting existing code is something software now does well with review.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Upgrading existing software interfaces to improve performance
shifting to AI
This is reading one thing and writing another: software interfaces in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/01
Source: “Upgrade existing software interfaces to improve performance.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Improving existing interfaces is coding work software now does to a usable standard.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Operating master consoles to monitor the performance of computer systems and networks
shifting to AI
This is reading one thing and writing another: master consoles in, a record out. That is the shape today's tools are built for.
importance 60 · 2139/01
Source: “Operate master consoles to monitor the performance of computer systems and networks.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: System monitoring is largely automated, though deciding what an unusual reading means still needs judgement.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Storing, retrieving and manipulating data for analysis of system capabilities and requirements
shifting to AI
This is reading one thing and writing another: data in, a record out. That is the shape today's tools are built for.
importance 60 · 2139/01
Source: “Store, retrieve, and manipulate data for analysis of system capabilities and requirements.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Pulling and reshaping data to answer questions about a system suits software, though deciding what to examine needs judgement.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Assessing information on reporting formats
shifting to AI
This is reading one thing and writing another: information in, a record out. That is the shape today's tools are built for.
importance 50 · 2139/01
Source: “Assess information on reporting formats, costs, and security needs to determine hardware configuration.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Working out a hardware configuration from stated requirements is documented technical analysis tools handle well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Enforcing procedures for start-up and shut-down operations
shifting to AI
This is reading one thing and writing another: procedures in, a record out. That is the shape today's tools are built for.
importance 50 · 2139/01
Source: “Enforce procedures for start-up and shut-down operations.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Start-up and shutdown steps are scripted, but making sure people actually follow them is a person's job.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring and maintaining email applications and virus protection software
shifting to AI
This is reading one thing and writing another: email applications in, a record out. That is the shape today's tools are built for.
importance 50 · 2139/01
Source: “Monitor and maintain email applications and virus protection software.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Mail and antivirus systems largely look after themselves, with a person handling the awkward exceptions.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Specifying power supply requirements and configuration
shifting to AI
This is reading one thing and writing another: power supply requirements in, a record out. That is the shape today's tools are built for.
importance 50 · 2139/01
Source: “Specify power supply requirements and configuration.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Working out power requirements from equipment specifications is documented technical calculation these tools handle well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing business and technical requirements to select and specify appropriate technology solutions
shifting to AI
This is reading one thing and writing another: business in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/02
Source: “Analyse business and technical requirements to select and specify appropriate technology solutions.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Matching requirements to technology options is well supported by these tools, with a specialist confirming the fit.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Distinguishing, analysing and documenting business requirements and managing those requirements throughout a project life cycle
shifting to AI
This is reading one thing and writing another: business requirements in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/02
Source: “Distinguish, analyse and document business requirements and manage those requirements throughout a project life cycle.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Documenting and tracking requirements is structured work tools support strongly, though changes are agreed with people.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Carrying out gap analysis against current industry best practices
shifting to AI
This is reading one thing and writing another: gap analysis against current industry best practices in, a record out. That is the shape today's tools are built for.
importance 75 · 2139/02
Source: “Carry out gap analysis against current industry best practices.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Comparing what an organisation does against published best practice is document analysis software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Evaluating and selecting digital products and technologies to improve business efficiency
shifting to AI
This is reading one thing and writing another: digital products in, a record out. That is the shape today's tools are built for.
importance 75 · 2139/02
Source: “Evaluate and select digital products and technologies to improve business efficiency.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Comparing products against requirements is well suited to these tools, with a specialist confirming the fit for this business.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Examining existing IT systems to assess their efficiency
shifting to AI
This is reading one thing and writing another: IT systems in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/02
Source: “Examine existing IT systems to assess their efficiency.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Assessing how well existing systems perform uses data these tools read easily, though local context shapes the verdict.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Planning timescales and the resources
shifting to AI
This is reading one thing and writing another: timescales in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/02
Source: “Plan timescales and the resources needed.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Draft plans generate quickly, but realistic timings depend on knowing what this particular team can deliver.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Identifying organisational information requirements and model data solutions using conceptual data modelling techniques
shifting to AI
This is reading one thing and writing another: organisational information requirements in, a record out. That is the shape today's tools are built for.
importance 60 · 2139/02
Source: “Identify organisational information requirements and model data solutions using conceptual data modelling techniques.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Conceptual data modelling follows documented techniques tools apply well, with a specialist confirming the organisation's needs.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Testing new systems for functionality and reliability
shifting to AI
This is reading one thing and writing another: new systems in, a record out. That is the shape today's tools are built for.
importance 60 · 2139/02
Source: “Test new systems for functionality and reliability.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: A great deal of system testing is automated, though sign-off on whether it is fit for use stays with people.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Administering internet infrastructure, including Web, file and mail servers
shifting to AI
This is reading one thing and writing another: internet infrastructure, including web, file and mail servers in, a record out. That is the shape today's tools are built for.
importance 90 · 2139/03
Source: “Administer internet infrastructure, including Web, file, and mail servers.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Server administration is heavily scripted, but keeping live services healthy still needs someone on call.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Setting up or maintaining monitoring tools on Web servers or websites
shifting to AI
This is reading one thing and writing another: or maintaining monitoring tools in, a record out. That is the shape today's tools are built for.
importance 85 · 2139/03
Source: “Set up or maintain monitoring tools on Web servers or websites.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Monitoring tools are configured with code, though deciding what is worth alerting on takes local knowledge.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing or implementing procedures for ongoing website revision
shifting to AI
This is reading one thing and writing another: procedures in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/03
Source: “Develop or implement procedures for ongoing website revision.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: A sensible procedure drafts easily, though making it fit how this team actually works takes local knowledge.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Implementing website security measures, such as firewalls or message encryption
shifting to AI
This is reading one thing and writing another: website security measures in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/03
Source: “Implement website security measures, such as firewalls or message encryption.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Firewall rules and encryption setup are documented and scriptable, with a person checking nothing important is blocked.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Managing content online using appropriate tools and techniques
shifting to AI
This is reading one thing and writing another: content online in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/03
Source: “Manage content online using appropriate tools and techniques.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Publishing and updating content is largely tool-driven, but editorial choices about what goes live stay human.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Identifying and addressing interoperability requirements for web systems
shifting to AI
This is reading one thing and writing another: interoperability requirements in, a record out. That is the shape today's tools are built for.
importance 75 · 2139/03
Source: “Identify and address interoperability requirements for web systems.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Interoperability standards are documented, so most of this is checking one specification against another.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Evaluating new software packages for compatibility and efficiency in Web operations and applications
shifting to AI
This is reading one thing and writing another: new software packages in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/03
Source: “Evaluate new software packages for compatibility and efficiency in Web operations and applications.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Comparing software packages on paper is easy, though proving one works in your setup needs a trial.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Identifying backup or recovery plans for web content management
shifting to AI
This is reading one thing and writing another: backup in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/03
Source: “Identify backup or recovery plans for web content management.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Standard recovery plans draft easily, but what is genuinely recoverable depends on this organisation's setup.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Managing and testing backup and recovery plans
shifting to AI
This is reading one thing and writing another: backup in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/03
Source: “Manage and test backup and recovery plans.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Backup testing can be scripted, but confirming a real recovery would work takes someone's judgement.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Organising and conducting regular tests to improve current systems and applications
shifting to AI
This is reading one thing and writing another: regular tests in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/03
Source: “Organise and conduct regular tests to improve current systems and applications.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Regular testing is heavily automated already, with people reviewing the results.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Recommending server software
shifting to AI
This is reading one thing and writing another: server software in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/03
Source: “Recommend server software.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Options are well documented publicly, though the right choice depends on what this organisation already runs.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Surveying users to learn about their views on a site
shifting to AI
This is reading one thing and writing another: users in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/03
Source: “Survey users to learn about their views on a site.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Surveys are easy to write and send, but getting users to answer honestly still benefits from a person asking.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Conducting and presenting effective research
shifting to AI
This is reading one thing and writing another: effective research in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/02
Source: “Conduct and present effective research using engaging, well-structured approaches.” (UK task statement)
How this row was scored
Exposure score: 70 out of 100 (63–77 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Research and well-structured write-ups are strongly supported by these tools, though presenting it stays human.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 4/4.
Purchasing materials or services to support operational needs
shifting to AI
This is reading one thing and writing another: materials in, a record out. That is the shape today's tools are built for.
importance 50 · 2139/02
Source: “Purchase materials or services to support operational needs.” (UK task statement)
How this row was scored
Exposure score: 70 out of 100 (63–77 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Ordering materials and services runs through purchasing systems that already handle most of the work.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 4/4.
Planning, coordinating
shifting to AI
This is reading one thing and writing another: security measures in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/01
Source: “Plan, coordinate, and implement security measures to safeguard information in computer files against accidental or unauthorised damage, modification or disclosure.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Security plans and controls are well documented, though someone accountable has to own what is actually put in place.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing ethical and legal implications of digital and technology solutions and making recommendations as a result of this analysis
shifting to AI
This is reading one thing and writing another: ethical in, a record out. That is the shape today's tools are built for.
importance 75 · 2139/02
Source: “Analyse ethical and legal implications of digital and technology solutions and make recommendations as a result of this analysis.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (62–70 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Ethical and legal implications of technology are widely written about, so software produces a sound analysis and recommendations.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Implementing new systems based on developed solutions
shifting to AI
This is reading one thing and writing another: new systems in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/02
Source: “Implement new systems based on developed solutions.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Much of putting a new system in place is configuration and data work, though some of it happens on site.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Evaluating server hardware
shifting to AI
This is reading one thing and writing another: server hardware in, a record out. That is the shape today's tools are built for.
importance 60 · 2139/03
Source: “Evaluate server hardware.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Specifications and benchmarks are published, though assessing physical kit sometimes means handling it.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing performance standards for work tasks to enhance productivity and quality
shifting to AI
This is reading one thing and writing another: performance standards in, a record out. That is the shape today's tools are built for.
importance 60 · 2139/01
Source: “Develop performance standards for work tasks to enhance productivity and quality.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Drafting performance standards is straightforward for these tools; agreeing them with the team stays a human conversation.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Analysing client's business processes and recommending solutions for their problems and needs
shifting to AI
This is reading one thing and writing another: client's business processes in, a record out. That is the shape today's tools are built for.
importance 90 · 2139/02
Source: “Analyse client's business processes and recommend solutions for their problems and needs.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Process analysis and recommendations are well supported by these tools, though client conversations shape them.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Analysing business processes to identify opportunities for improvement
shifting to AI
This is reading one thing and writing another: business processes in, a record out. That is the shape today's tools are built for.
importance 85 · 2139/02
Source: “Analyse business processes to identify opportunities for improvement.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (60–68 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Mapping how a process works and where it could improve is well-documented analysis software produces to a usable standard.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Producing digital and technology solutions for clients using various methodologies and techniques
shifting to AI
This is reading one thing and writing another: digital in, a record out. That is the shape today's tools are built for.
importance 85 · 2139/02
Source: “Produce digital and technology solutions for clients using various methodologies and techniques.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Much of building a technology solution is code and documents, which generate well from a clear brief.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Managing technology solutions projects through systematic planning
shifting to AI
This is reading one thing and writing another: technology solutions projects in, a record out. That is the shape today's tools are built for.
importance 80 · 2139/02
Source: “Manage technology solutions projects through systematic planning, execution, and closing using industry-standard methods.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Project plans and reports are easily produced, though keeping people to them is a human job.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Budgeting and allocating resources for the delivery of technology solutions
shifting to AI
This is reading one thing and writing another: resources in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/02
Source: “Budget and allocate resources for the delivery of technology solutions.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Budget and resource plans follow familiar formats tools draft well, though the final call rests with people.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Resolving network security risks for clients
shifting to AI
This is reading one thing and writing another: network security risks in, a record out. That is the shape today's tools are built for.
importance 70 · 2139/02
Source: “Resolve network security risks for clients.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Security fixes are well documented and largely scripted, with a person confirming the risk is genuinely closed.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Identifying any problems users encounter with a service or product
shifting to AI
This is reading one thing and writing another: any problems users encounter in, a record out. That is the shape today's tools are built for.
importance 85 · 2139/03
Source: “Identify any problems users encounter with a service or product.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Support tickets and analytics reveal most problems automatically, though some only surface when a user explains them.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Managing e-marketing campaigns and other projects with web developers
shifting to AI
This is reading one thing and writing another: campaigns in, a record out. That is the shape today's tools are built for.
importance 60 · 2139/03
Source: “Manage e-marketing campaigns and other projects with web developers.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Campaign setup and reporting is heavily tool-driven, with a person coordinating what actually ships.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Installing or configuring Web server software or hardware to ensure that directory structure
shifting to AI
This is reading one thing and writing another: web server software in, a record out. That is the shape today's tools are built for.
importance 85 · 2139/03
Source: “Install or configure Web server software or hardware to ensure that directory structure is well-defined, logical, and secure, and that files are named properly.” (UK task statement)
How this row was scored
Exposure score: 62 out of 100 (58–66 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Web server configuration is heavily documented and scriptable, though installing physical hardware still needs someone at the rack.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Evolving and defining architecture to ensure optimal user experience and scalability
changing shape
The software now makes the first pass at architecture, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2139/01
Source: “Evolve and define architecture to ensure optimal user experience and scalability.” (UK task statement)
How this row was scored
Exposure score: 58 out of 100 (51–65 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Architecture drafts come out reasonable, but the trade-offs that matter depend on the organisation's own constraints.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring network performance and troubleshooting problems and outages
changing shape
The software now makes the first pass at network performance, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2139/01
Source: “Monitor network performance and troubleshoot problems and outages.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Monitoring tools flag problems automatically, but restoring service sometimes needs someone on site.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Troubleshooting hardware, software or network problems
changing shape
The software now makes the first pass at hardware, software or network problems, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2139/01
Source: “Troubleshoot hardware, software, or network problems.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Software and network faults can be diagnosed from logs, but anything wrong with the hardware needs hands on it.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Analysing information to recommend and plan computer and peripheral equipment layout modifications
changing shape
The software now makes the first pass at information, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 50 · 2139/01
Source: “Analyse information to recommend and plan computer and peripheral equipment layout modifications.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Planning equipment layout is desk analysis tools do well, though the room itself has to be seen.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Coordinating training sessions for users and consultants on product usage and best practices
changing shape
The software now makes the first pass at sessions, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 2139/02
Source: “Coordinate training sessions for users and consultants on product usage and best practices.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Materials and scheduling are easy to produce, but running the sessions means someone in the room or on the call.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Designing and maintaining secure network infrastructure solutions
changing shape
The software now makes the first pass at secure network infrastructure solutions, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 2139/02
Source: “Design and maintain secure network infrastructure solutions.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Network design is desk work tools support well, but maintaining live infrastructure sometimes means being on site.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Confer with users to provide technical assistance and support
changing shape
The software now makes the first pass at users, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 60 · 2139/01
Source: “Confer with users to provide technical assistance and support.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Answers to most support questions can be drafted instantly, but users often want a person to talk it through.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Clarifying a client's system specifications
changing shape
The software now makes the first pass at a client's system specifications, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 85 · 2139/02
Source: “Clarify a client's system specifications.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Pinning down what a client actually wants happens in conversation, though tools help structure and write it up.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Managing a company CMS, working with developers and editors to ensure it meets organisational needs
changing shape
The software now makes the first pass at a company CMS, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 75 · 2139/03
Source: “Manage a company CMS, working with developers and editors to ensure it meets organisational needs.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Configuring the system is easy, but agreeing what editors and developers need is a running conversation.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Directing programming and documentation processes for software systems
changing shape
The software now makes the first pass at documentation processes, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 2139/01
Source: “Direct programming and documentation processes for software systems.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Directing programming work is about steering a team, though the documentation itself is easily produced.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Implementing digital technologies to achieve specific organisational objectives
changing shape
The software now makes the first pass at digital technologies, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2139/02
Source: “Implement digital technologies to achieve specific organisational objectives.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Actually putting technology into an organisation involves coordinating people and systems, which tools assist rather than deliver.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Applying strategic practice to technology solutions development
changing shape
The software now makes the first pass at strategic practice, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 2139/02
Source: “Apply strategic practice to technology solutions development.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Strategy can be drafted, but applying it to a particular organisation needs inside knowledge.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Fixing identified IT or web-related problems
changing shape
The software now makes the first pass at identified IT, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2139/03
Source: “Fix identified IT or web-related problems.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Many faults can be diagnosed and fixed through software, though some need hands on the kit.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Training individuals on website implementation techniques and providing technical assistance for website usage
changing shape
The software now makes the first pass at individuals, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 75 · 2139/03
Source: “Train individuals on website implementation techniques and provide technical assistance for website usage.” (UK task statement)
How this row was scored
Exposure score: 46 out of 100 (39–53 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Training material is easy to produce, but people learn a new tool faster with someone answering their questions.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Testing computer hardware, networking software and operating system software
changing shape
The software now makes the first pass at computer hardware, networking software and operating system software, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 70 · 2139/01
Source: “Test computer hardware, networking software, and operating system software.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Software can be tested automatically, but testing physical hardware means being at the machine.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Adapting existing software to new hardware
changing shape
The software now makes the first pass at software, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 2139/01
Source: “Adapt existing software to new hardware.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Porting software to new hardware needs testing on the actual equipment.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Using intellectual capital to innovatively solve technology and digital business issues
changing shape
The software now makes the first pass at intellectual capital, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2139/02
Source: “Use intellectual capital to innovatively solve technology and digital business issues.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Genuinely novel answers to a client's problem still need a person's grasp of that particular business.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Working with programmers and developers to build the systems
changing shape
The software now makes the first pass at programmers, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 85 · 2139/01
Source: “Work with programmers and developers to build the systems.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Building systems alongside developers is collaborative work tools assist with rather than replace.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Consulting with clients and colleagues on the maintenance of software systems
changing shape
The software now makes the first pass at clients, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 60 · 2139/01
Source: “Consult with clients and colleagues on the maintenance of software systems.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Maintenance decisions are worked out in discussion with the people who rely on the system.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Obtaining information on limitations or capabilities for data processing projects by speaking with data processing or project managers
changing shape
The software now makes the first pass at information, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 50 · 2139/01
Source: “Obtain information on limitations or capabilities for data processing projects by speaking with data processing or project managers.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Finding out what is actually possible means asking the managers who run the systems.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Applying change management to technology solutions development
changing shape
The software now makes the first pass at change management, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 80 · 2139/02
Source: “Apply change management to technology solutions development.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Change management is about carrying people with you, which tools support with materials rather than perform.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Collaborating with front-end and back-end developers to complete web development projects
changing shape
The software now makes the first pass at front-end, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 85 · 2139/03
Source: “Collaborate with front-end and back-end developers to complete web development projects.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Code can be produced quickly, but coordinating who builds what happens in conversation with the team.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Delivering after-sales support services to ensure customer satisfaction
staying human
The value here is that a specific person handles after-sales support services and stands behind it. That is earned, not computed.
importance 60 · 2139/02
Source: “Deliver after-sales support services to ensure customer satisfaction.” (UK task statement)
How this row was scored
Exposure score: 39 out of 100 (32–46 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Most after-sales queries follow familiar patterns software answers well, though some customers still want a person to reassure them.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Making appropriate changes to equipment design and configuration
staying human
The rules require a named, qualified person to answer for appropriate changes, and that person cannot be a piece of software.
importance 60 · 2139/01
Source: “Make appropriate changes to equipment design and configuration.” (UK task statement)
How this row was scored
Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: Changing how equipment is built and set up means working on the equipment itself.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Sharing knowledge and expertise across the business
staying human
The value here is that a specific person handles knowledge and stands behind it. That is earned, not computed.
importance 80 · 2139/01
Source: “Share knowledge and expertise across the business.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Written material can be produced easily, but colleagues pick things up from someone they know and ask.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Utilising team knowledge and experience to enhance security
staying human
The value here is that a specific person handles team knowledge and stands behind it. That is earned, not computed.
importance 80 · 2139/01
Source: “Utilise team knowledge and experience to enhance security, high availability, and performance in designs.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: The value here is what the team has learned from its own systems, shared in conversation.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Engaging with stakeholders to gather requirements and feedback
staying human
The value here is that a specific person handles stakeholders and stands behind it. That is earned, not computed.
importance 85 · 2139/02
Source: “Engage with stakeholders to gather requirements and feedback.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Requirements come out of conversations where people say what they actually meant, which depends on the person asking.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Working with clients to determine requirements and define the scope of a project
staying human
The value here is that a specific person handles clients and stands behind it. That is earned, not computed.
importance 85 · 2139/02
Source: “Work with clients to determine requirements and define the scope of a project.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Agreeing what a project will and will not cover is a negotiation with the client, not a document exercise.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Choosing solutions by conferring with management or development teams
staying human
The value here is that a specific person handles solutions and stands behind it. That is earned, not computed.
importance 80 · 2139/03
Source: “Choose solutions by conferring with management or development teams.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Options can be laid out clearly, but picking one happens in a meeting where people commit to it.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Mentoring others in the development and implementation of digital and technical solutions
staying human
The value here is that a specific person handles this work and stands behind it. That is earned, not computed.
importance 70 · 2139/02
Source: “Mentor others in the development and implementation of digital and technical solutions.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Mentoring depends on a trusted relationship, though tools can supply the technical explanations.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Assisting clients in implementing IT change-management activities to enhance system efficiency
staying human
The value here is that a specific person handles clients and stands behind it. That is earned, not computed.
importance 85 · 2139/02
Source: “Assist clients in implementing IT change-management activities to enhance system efficiency.” (UK task statement)
How this row was scored
Exposure score: 31 out of 100 (24–38 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Helping an organisation actually change how it works depends on being there with the people affected.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Communicating with client organisation staff at all levels to gather project requirements
staying human
The value here is that a specific person handles client organisation staff and stands behind it. That is earned, not computed.
importance 85 · 2139/02
Source: “Communicate with client organisation staff at all levels to gather project requirements.” (UK task statement)
How this row was scored
Exposure score: 31 out of 100 (24–38 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Getting real requirements out of staff at every level depends on conversations where people open up.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Conducting interviews with internal and external clients to identify digital and technology business goals
staying human
The value here is that a specific person handles interviews and stands behind it. That is earned, not computed.
importance 85 · 2139/02
Source: “Conduct interviews with internal and external clients to identify digital and technology business goals.” (UK task statement)
How this row was scored
Exposure score: 31 out of 100 (24–38 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Interviews can be structured and written up automatically, but the useful answers come from a live conversation.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Managing walk-throughs to identify, document and manage key technical risks within an internal or external client's organisation
staying human
The value here is that a specific person handles walk-throughs and stands behind it. That is earned, not computed.
importance 75 · 2139/02
Source: “Manage walk-throughs to identify, document and manage key technical risks within an internal or external client's organisation.” (UK task statement)
How this row was scored
Exposure score: 31 out of 100 (24–38 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Walk-throughs work because people in the room speak up about risks they would not write down.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Training staff to work with computer systems and software
staying human
The value here is that a specific person handles staff and stands behind it. That is earned, not computed.
importance 60 · 2139/01
Source: “Train staff to work with computer systems and software.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Materials are easy to produce, but people learn systems fastest from someone showing them.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Installing new systems and monitoring their performance
staying human
This work happens in the physical world: new systems, in a real place. Software cannot follow it there.
importance 70 · 2139/02
Source: “Install new systems and monitor their performance.” (UK task statement)
How this row was scored
Exposure score: 29 out of 100 (22–36 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Installing systems involves hands on hardware, even though monitoring afterwards is automated.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing a comprehensive understanding of client companies
staying human
The value here is that a specific person handles a comprehensive understanding of client companies and stands behind it. That is earned, not computed.
importance 85 · 2139/02
Source: “Develop a comprehensive understanding of client companies, including their industry, operations, work culture, and environment.” (UK task statement)
How this row was scored
Exposure score: 26 out of 100 (19–33 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Understanding a client’s culture comes from visiting them and talking to their people.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Developing new business opportunities to offer innovative technology solutions to clients
staying human
The value here is that a specific person handles new business opportunities and stands behind it. That is earned, not computed.
importance 75 · 2139/02
Source: “Develop new business opportunities to offer innovative technology solutions to clients.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Winning new work rests on relationships and trust built up with buyers over time.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Supervising programmers in their development tasks
staying human
The value here is that a specific person handles programmers and stands behind it. That is earned, not computed.
importance 60 · 2139/01
Source: “Supervise programmers in their development tasks.” (UK task statement)
How this row was scored
Exposure score: 23 out of 100 (19–27 allowing for uncertainty): low exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Supervising developers means managing people day to day, which software cannot take on.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Presenting technology solution plans and proposals to senior stakeholders
staying human
The value here is that a specific person handles technology solution plans and stands behind it. That is earned, not computed.
importance 80 · 2139/02
Source: “Present technology solution plans and proposals to senior stakeholders.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: The proposal drafts easily, but presenting to senior stakeholders and answering them is a live performance.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Conducting usability testing with real users to optimise end-product design
staying human
The value here is that a specific person handles usability and stands behind it. That is earned, not computed.
importance 80 · 2139/03
Source: “Conduct usability testing with real users to optimise end-product design for efficiency, effectiveness, and engagement.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Watching real people struggle with a real interface needs those people, and someone with them.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Engaging in productive pair/mob programming to underpin the practice of peer review
staying human
The value here is that a specific person handles productive pair/mob and stands behind it. That is earned, not computed.
importance 85 · 2139/01
Source: “Engage in productive pair/mob programming to underpin the practice of peer review.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Two people working at one keyboard is the point of the practice, so there is nobody to replace.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Understanding, and applying thing principle of continual improvement within a blameless culture
staying human
The value here is that a specific person handles principle of continual improvement within a blameless culture and stands behind it. That is earned, not computed.
importance 85 · 2139/01
Source: “Understand and apply the principle of continual improvement within a blameless culture.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (11–25 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: A culture where people admit mistakes without blame only exists because of how colleagues treat each other.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 1/4.
Supervising engineers, technicians, researchers or other staff
staying human
The value here is that a specific person handles engineers, technicians, researchers or other staff and stands behind it. That is earned, not computed.
importance 50 · 2139/01
Source: “Supervise engineers, technicians, researchers, or other staff.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (11–25 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Supervising staff rests on knowing individual people and being trusted by them.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Leading technology-based business change programs to achieve improved productivity and functionality
staying human
The value here is that a specific person handles technology-based business change programs and stands behind it. That is earned, not computed.
importance 85 · 2139/02
Source: “Lead technology-based business change programs to achieve improved productivity and functionality.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Leading a business change programme rests on trust and influence with colleagues, which software cannot carry.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Demonstrating leadership and change management skills to manage technology-driven change
staying human
The value here is that a specific person handles leadership and stands behind it. That is earned, not computed.
importance 80 · 2139/02
Source: “Demonstrate leadership and change management skills to manage technology-driven change.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Leading people through change depends on trust built face to face, something software cannot supply.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Supervising technologists and technicians in engineering tasks
staying human
The value here is that a specific person handles technologists and stands behind it. That is earned, not computed.
importance 50 · 2139/01
Source: “Supervise technologists and technicians in engineering tasks.” (UK task statement)
How this row was scored
Exposure score: 17 out of 100 (13–21 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Supervising technical staff is day-to-day people management that software cannot take over.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Participating in training events to enhance professional skills
staying human
The value here is that a specific person handles training events and stands behind it. That is earned, not computed.
importance 60 · 2139/02
Source: “Participate in training events to enhance professional skills.” (UK task statement)
How this row was scored
Exposure score: 17 out of 100 (10–24 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Taking part in training events is about being present and building your own skills.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Building a network of contacts
staying human
The value here is that a specific person handles a network of contacts and stands behind it. That is earned, not computed.
importance 60 · 2139/02
Source: “Build a network of contacts.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: A useful contact network exists because particular people know and trust each other.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Installing computer networks to meet clients' needs
staying human
This work happens in the physical world: computer networks, in a real place. Software cannot follow it there.
importance 60 · 2139/02
Source: “Install computer networks to meet clients' needs.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (5–13 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Installing a network means running cables and fitting equipment on site.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Directing installation teams during system setup and testing
staying human
This work happens in the physical world: installation teams during system setup, in a real place. Software cannot follow it there.
importance 60 · 2139/01
Source: “Direct installation teams during system setup and testing.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (3–11 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Directing an installation team means being on site with the equipment and the people.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.

What this job pays, and how many people do it

Median pay: £54,100a year, before tax, the middle of the range, so half earn more and half earn less.ashe-t14, 2025 · ASHE 2025 provisional (reference April 2025)Provisional, because the ONS revises this figure in the autumn.
How we know this
Source: ashe-t14
Reference period: ASHE 2025 provisional (reference April 2025)
Rounding: Shown to the nearest £100. The exact published figure is in the downloadable dataset. We do not render pounds the survey cannot support.
People doing this job: 140,000in the UK, 2026.nomis-aps · Apr 2025-Mar 2026 (latest APS 12-month period)This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.

What is deliberately not here: a forecast of how many of these jobs exist in ten years. Where an official projection exists for a market we publish it with its vintage; where it does not, we leave the space empty rather than borrow the other country’s number.

Why this is shifting

The reason is boringly specific. Most of what is shifting here is reading one thing and writing another: system back-ups in, a record out. The rows above are exactly that shape: performing system back-ups to ensure data safety and writing detailed reports on project progress for stakeholders. What it cannot do is be trusted in person, which is what a range of stakeholders runs on: someone specific doing it and standing behind it. Which is why this page talks about your tasks changing, not your job ending.

Your move

Over a pint: what I’d tell you if you were my friend

The exposed part of your job is the biggest part, and I am not going to dress that up: performing system back-ups to ensure data safety is work today's tools do quickly and cheaply, and that is not coming back.

So, given all that: 62% of this job's task weight sits in rows the software is already learning, 17% in rows that change shape rather than disappear, and 21% in rows it is nowhere near. That is the position, measured across 150 scored tasks. It is not a forecast about you.

What you have that the software does not is communicating effectively with a range of stakeholders, plus the years of knowing when something looks wrong before you can say why. That is the raw material for everything below.

This week: one thing

Sit on the machine's side of the desk. Pick one real piece of system back-ups you would normally do yourself, let whatever software you already have take the first pass at it, and then go through what it produced and write down every single thing it got wrong. One evening this week. Do not fix anything yet. Just catch it.

What you end up holding: a written list of the machine’s mistakes, in your handwriting
How long it takes: an evening, or an hour if you pick one job rather than one client

If you can’t run software on your employer’s or your clients’ data: Do the same hunt on paper. Take one printed piece of system back-ups, work through it the way you always do, and mark every point where you made a call rather than followed a rule. Same evening, same list, nothing to log into and nobody to ask permission from. That list is the same artifact: it is the judgment written down.

Over the next 90 days

Change one sentence about what you do. Not on a CV. Out loud, to whoever pays you. From “my job is performing system back-ups to ensure data safety” to “I check what the software does and tell you what it means.” Your error list from this week is what makes that sentence true instead of a claim, so use it: show it once, to one person, inside the next ninety days. Same skills, priced as judgment rather than as typing.

Over the next 12 months

Walk toward the end of this job that answers for things, and get it recognised. Pick the one part of communicating effectively with a range of stakeholders you are already best at, and spend the year making it formal: a qualification, a named responsibility, a specialism people ask for by name. Price it honestly: that is evenings, it is months rather than weeks, and the seats are competitive because everyone in your position is looking at the same door. Before you pay for anything, spend an hour with National Careers Service. It is free and government-funded, and it is listed below with the rest of the free routes.

The roads out of here, and why I am not sending you down them

I looked at the obvious moves out of this job, and here is what I found.

I checked the 12 nearest UK occupations to information technology professionals n.e.c. (nearest by the work that AI is not taking, not by job title), and none of them survived. The closest was IT technicians: only about 11% of its durable work is work you already do, it is under the same pressure this job is and it pays 34.8% less. I am not going to pretend that is comfortable news: 62% of your own task list is already in the top exposure band. But the answer on this evidence is not a sideways jump into a job with the same problem. It is to walk toward the end of this one that answers for things. “analyse IT requirements within companies and give independent and objective advice on…” is the part that stays with a person, and spending a year getting formally recognised for it beats a standing start somewhere else.

How that was checked: this job was compared against all 412 UK occupations in this release on their official task statements, and the 12 nearest were examined one by one. A move that turns on an industry, an employer or a qualification rather than on the work itself will not show up in a check like that. And this release carries no licence register, so anything you are weighing needs that looked up separately.

3 moves I checked and rejected

These are the obvious-looking jumps. They are here with their reasons rather than quietly dropped, because the ones that fail are worth knowing about. It is one less thing to turn over at night.

IT technicians
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “communicate effectively with a range of stakeholders, both technical and non-technical, across all levels of influence…”. Across the whole of both lists that adds up to about 11% of the work in that job the software is not taking.
Why I am not recommending it: You would be starting most of it from nothing: about 11% of the durable work in that job is work you do today, and the rest you would be learning while the bills carried on. I will not move you off one melting floe onto another: 60% of its own task list already scores in the top exposure band (61/100 in this release), so the same software is eating it. It is a pay cut, in those words: £35,259 against your £54,107, 34.8% less (ASHE Table 14.7a, 2025 provisional (both)). Retraining to earn less is a decision, not advice.
Look at that job’s page anyway →
Web design professionals
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “choose solutions by conferring with management or development teams”. Across the whole of both lists that adds up to about 10% of the work in that job the software is not taking.
Why I am not recommending it: You would be starting most of it from nothing: about 10% of the durable work in that job is work you do today, and the rest you would be learning while the bills carried on. I will not move you off one melting floe onto another: 65% of its own task list already scores in the top exposure band (66/100 in this release), so the same software is eating it. It is a pay cut, in those words: £48,629 against your £54,107, 10.1% less (ASHE Table 14.7a, 2025 provisional (both)). Retraining to earn less is a decision, not advice. And it is a narrow door: about 31,200 of those jobs against 140,000 of yours (ONS via Nomis), 22% as many seats.
Look at that job’s page anyway →
Database administrators and web content technicians
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “conduct usability testing with real users to optimise end-product design for efficiency, effectiveness, and engagement”. Across the whole of both lists that adds up to about 10% of the work in that job the software is not taking.
Why I am not recommending it: You would be starting most of it from nothing: about 10% of the durable work in that job is work you do today, and the rest you would be learning while the bills carried on. I will not move you off one melting floe onto another: 79% of its own task list already scores in the top exposure band (72/100 in this release), so the same software is eating it. It is a pay cut, in those words: £37,995 against your £54,107, 29.8% less (ASHE Table 14.7a, 2025 provisional (both)). Retraining to earn less is a decision, not advice.
Look at that job’s page anyway →

What I’d stop worrying about

A friend tells you what not to spend fear on. This is that list.

The headline number you read somewhere
The big “X% of jobs” figures are about the whole economy, not about you. The number that describes your job is on this page: 62% of its task weight, across 150 scored tasks. Every row behind it is printed above with the source. Check ours; ignore theirs.
“It’s too late for me to become something else”
You are not starting from zero, and the page shows why: communicating effectively with a range of stakeholders is work the software cannot do and you already do it. The move above is a repricing of what you know, not a new career. Nobody who has just left college has that.
“I should learn to code”
Almost certainly not. The value in your job is moving toward checking, deciding and answering for the output, not toward writing the software. A weekend of Python will not change your position; the error list from this week will.
The “obvious” next job everyone suggests
I checked the obvious moves and most of them did not survive. The reasons are printed with the routes above, including the pay and the gate. A move that fails on the numbers is worth knowing about so you can stop turning it over at night.

You are reading the United Kingdom figures

The United States splits this work across more than one official group, of which Computer Systems Analysts is the closest. The pay and employment figures are not directly comparable, and we do not average them together.

Switch to the United States page →partial match

The other groups this work is counted across:

Computer and Information Research Scientists

In US official statistics this job is counted as Computer Systems Analysts and Computer and Information Research Scientists. Pay is shown separately for each of those groups (medians cannot be averaged together), while the task list and the scores on this page are for this group only.

Your route through this

Where to go next, and what it costs

Free, and complete

The moves above cost nothing. These are the real services that go with them: public, government-funded, and free at the point of use. Nothing on this page is behind an email address or a payment.

In England:
National Careers Service
A free hour with a government-funded careers adviser is worth more than another evening of reading. In England that's the National Careers Service.
Free, government-funded
- Discover your skills and careers (the skills assessment)
In England:
National Careers Service - Find a course
Search what's actually running near you before you spend anything.
Free to search; individual courses vary
In England:
Free courses for jobs (Level 3 qualifications)
A free Level 3 qualification you already qualify for beats a paid course you don't need.
Free for eligible adults
In England:
Skills Bootcamps
Free, up to 16 weeks, and you get a job interview at the end. In England these are Skills Bootcamps - search what's running near you.
Free for eligible adults in England
- Skills Bootcamps - what they are and who can do them (DfE, Skills for Careers)
- Skills Bootcamps - JobHelp (DWP)
In Scotland:
My World of Work (Skills Development Scotland)
In Scotland it's My World of Work, from Skills Development Scotland.
Free, publicly funded
- Skills Development Scotland
In Wales:
Careers Wales
In Wales it's Careers Wales.
Free, Welsh Government-funded
In Northern Ireland:
Careers Service Northern Ireland
In Northern Ireland it's the Careers Service on nidirect.
Free, Department for the Economy-funded

No Space for this job, but one for what is happening to it

Nothing Collab365 runs is built for information technology professionals n.e.c., and we are not going to point you at the nearest one and call it a fit.

There is one that is not about a job title at all. The AI Authority is about being the person who directs these tools at work rather than the person they get compared to. That is worth saying here, because 62% of the work on this page is already inside what they can do.

Try The AI Authority free →

7 days free, no card needed. Explore up to 2 Spaces before you choose a plan: you pick a plan later, not now.

The AI Authority is a general community about working with AI, not a course for information technology professionals n.e.c.. You do not need it to act on anything here: the moves above cost nothing and stand on their own. The data on this page is the same either way.

Noted, and thank you. We’ll email you if a Space for information technology professionals n.e.c. launches. Nothing else.

That did not look like an email address, so nothing was saved. Have another go below.

We could not save that. The fault is ours, not yours, and your address was not stored. Please try again later.

No Space for information technology professionals n.e.c. yet. Should there be one?

Collab365 Spaces is built by the same people as this site. We find the problems that AI and automation are creating inside one kind of work, then solve them as short courses, briefings and Blueprints. Each Space is the community too, so the research and the people doing your job are in the same place.

What a Space actually is, in full

Collab365 launches new communities where the need is real. If one for information technology professionals n.e.c. existed, with researched problems, courses and people in the same boat, would you want in?

Your email

We use your email address for one thing: to tell you if a Space for information technology professionals n.e.c. launches. We never sell it, never use it for unrelated marketing, and every email has a one-click unsubscribe. Our privacy policy has the full version.

This unlocks nothing. Every figure, every row and every step on this page is already yours, whether you fill this in or not.

No deadline on any of this. The page will still be here, and the data is refreshed on a published schedule rather than when someone wants a headline.

Questions people ask about this job

Will AI replace Information technology professionals n.e.c.?: Not as a job, but it is already doing parts of the work. Across the 150 official task statements scored for Information technology professionals n.e.c. (United Kingdom, SOC 2139), 62% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 63 out of 100 (range 57–69, band: high). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.
Which tasks in “Information technology professionals n.e.c.” can AI already do?: The highest-scoring tasks in release 2026-q4.1 are: “Automate repeated manual tasks, often using APIs” (93/100, very high); “Implement release automation and orchestration using APIs for continuous delivery” (93/100, very high); “Follow test-driven development and ensure appropriate test coverage using domain-specific languages” (93/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.
Which tasks in “Information technology professionals n.e.c.” stay human?: About 21% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Direct installation teams during system setup and testing” (7/100, minimal); “Install computer networks to meet clients' needs” (9/100, minimal); “Build a network of contacts” (10/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.
What should someone working in “Information technology professionals n.e.c.” do about AI?: Start from the ledger rather than the headline: 62% of this job's weighted core work is exposed, and roughly 21% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.
How is the AI exposure score for Information technology professionals n.e.c. calculated?: Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 150 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

Where these numbers come from

About the data on this page

Provisional, because the ONS revises this figure in the autumn.
This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.
The match between this job and its counterpart in the other country is partial, so the two pages count slightly different groups of people.
62 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Task statements: gaisi-indexProcessing: catalogue-bridge → ssc-relatedness-weighting → task-scoring → score-aggregation
Task weights: gaisi-index (relatedness)
Scores: Rubric task_scoring_v1.0, model claude-opus-5, computed 2026-08-05.
Pay and employment: ashe-t14 (ASHE 2025 provisional (reference April 2025))nomis-aps (Apr 2025-Mar 2026 (latest APS 12-month period))

Figures on this page come from release 2026-q4.1, published 2026-08-05. Every release keeps its own permanent address, so a figure you cite in March is still there, unchanged, in November.

The plain-English wording on this page is assembled directly from the task statements and the published ratings, not written by hand for this occupation. That is why it is specific, and it is also why we say so.

The routes and free resources further up are today’s, not the release’s (last reviewed 2026-08-05). A route is an offer, not a historical fact, so it moves on its own clock.

How we score a job Download this release Look up another job

Using these figures?

Cite this

Everything on this site is published under CC BY 4.0. Quote it, chart it, sell something built on it. Just say where it came from, and cite the dated release rather than the site, so the figure you quote stays checkable.

Plain text

Collab365 (2026). Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1 (methodVersion 2.0.0, promptVersion task_scoring_v1.0). https://futureproof.collab365.com/data/2026-q4.1. Licensed CC BY 4.0. Built with O*NET data (USDOL/ETA, CC BY 4.0); ONS data (Open Government Licence v3.0); GAISI task framework (arXiv:2507.22748, MIT); BLS data (public domain).

BibTeX

@misc{collab365futureproof2026q41,
  title        = {Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1},
  author       = {{Collab365}},
  year         = {2026},
  url          = {https://futureproof.collab365.com/data/2026-q4.1},
  note         = {Release 2026-q4.1, methodVersion 2.0.0, promptVersion task_scoring_v1.0, CC BY 4.0}
}

Permalink

https://futureproof.collab365.com/data/2026-q4.1

Data as of release 2026-q4.1, published 2026-08-05. Releases never change after publication; when the figures move, a new dated release is published beside this one and this one stays exactly where it is.