Will AI replace Other administrative occupations n.e.c.?

Not as a job, but it is already doing parts of the work. Across the 85 official task statements scored for Other administrative occupations n.e.c. (United Kingdom, SOC 4159), 64% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 62 out of 100 (range 56–68, band: high). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.

Which tasks in “Other administrative occupations n.e.c.” can AI already do?

The highest-scoring tasks in release 2026-q4.1 are: “Correct spelling, grammar, and punctuation errors in written documents” (100/100, very high); “Identify punctuation errors like full stops, commas and capital letters” (100/100, very high); “Type and format correspondence and documents from notes using computers” (93/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.

Which tasks in “Other administrative occupations n.e.c.” stay human?

About 20% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Deliver day-to-day facilities management services meeting clients, customers and building users expectations” (6/100, minimal); “Support hard and soft facilities management functions” (7/100, minimal); “Count materials to support effective stock management” (10/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.

What should someone working in “Other administrative occupations n.e.c.” do about AI?

Start from the ledger rather than the headline: 64% of this job's weighted core work is exposed, and roughly 20% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.

How is the AI exposure score for Other administrative occupations n.e.c. calculated?

Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 85 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

UK dataswitch to US

Other administrative occupations n.e.c.

correcting spelling, grammar and punctuation errors in written documents, delivering day-to-day facilities management services meeting clients and proofreading records or reports. If that's your week, this page is about your job.

The honest answer

Most tasks in this job are the kind AI has learned to do: typing and formatting correspondence and documents from notes using computers. The tasks, though, are not you.

Your move: three real directions from here ↓

Where the work sits, by task weight

shifting to AI: 64%
changing shape: 16%
staying human: 20%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

Whole-job exposure score 62 out of 100 (56–68 allowing for uncertainty): high exposure, across 85 scored tasks. The number is the support for the sentence above it, not a headline about anyone’s future.

How we know this

What is measured: Every published task statement for other administrative occupations n.e.c. is rated on five dimensions: can a model produce the output, does the work need a body in a room, does it need a legally accountable person, does it depend on a person being trusted in the moment, and how much data exists. A published formula turns those five ratings into the score; the model never writes the number.

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

It would be a lie to soften that; operating office machines, photocopiers, scanners and personal computers is what this work rebuilds around. The plan below starts there.

Your week, as this page understands it

Job holders in this unit group are responsible for recording, filing and disseminating information for a business, organisation or individual not elsewhere classified in minor group 415: Other administrative occupations The job title says “other administrative occupations n.e.c.”. The real job is the part underneath: operating office machines, photocopiers, scanners and personal computers. That is the thing someone has to be right about.

The exposed part of this job is specific, and we won’t pretend it is coming back. But other administrative occupations n.e.c. is not one task. It is 85 scored ones, and they are nowhere near equally exposed. The most durable of them, on this evidence, is operating office machines, photocopiers, scanners and personal computers, and the ledger below shows exactly why.

Where the work sits, by task weight

shifting to AI: 64%
changing shape: 16%
staying human: 20%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

How we know this

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

Your job, task by task

These are the official task statements for this occupation, in plain English, sorted by what the evidence says is happening to each one. The official wording sits under every line so you can check the rewrite against it.

One task scored differently between repeat runs, so its range on this page is wider. We would rather show the wobble than hide it.
3 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Shifting to AI

49 tasks

Tasks today’s tools can already do most of. This is the part we will not soften: where these rows are the bulk of your week, the week changes.

Compiling and maintaining records as part of administrative duties
This is reading one thing and writing another: records in, a record out. That is the shape today's tools are built for.
importance 85 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Compile and maintain records as part of administrative duties.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Compiling and updating records is structured screen work with no physical or licensing barrier.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Recording data accurately
This is reading one thing and writing another: data in, a record out. That is the shape today's tools are built for.
importance 85 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Record data accurately.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Entering data correctly from source documents is a routine screen task software does reliably.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Taking and relaying messages accurately to relevant parties
This is reading one thing and writing another: messages in, a record out. That is the shape today's tools are built for.
importance 80 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Take and relay messages accurately to relevant parties.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Capturing a message and passing it on is simple, well-documented work software handles.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Answering telephone calls and directing them appropriately
This is reading one thing and writing another: telephone calls in, a record out. That is the shape today's tools are built for.
importance 80 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Answer telephone calls and direct them appropriately.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Taking calls and routing them is transactional, and automated systems already do much of it.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.

Changing shape

15 tasks

Tasks where the machine takes the producing and a person keeps the checking, the deciding, or the answering-for-it. For most jobs this is the biggest group, and it is where "transformation, not termination" is literally visible.

Recording information and updating paperwork in filing systems
The software now makes the first pass at information, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Record information and update paperwork in filing systems.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Updating records is routine, though paper files still need handling.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Filing documents as part of general office duties
The software now makes the first pass at documents, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 85 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “File documents as part of general office duties.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Filing is largely electronic now, though paper records still need someone to handle them.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Attending meetings and recording and transcribing minutes
The software now makes the first pass at meetings, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Attend meetings and record and transcribe minutes.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Minute-taking is largely automated already, though attending in person is sometimes expected.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Staying human

21 tasks

Tasks that stay with a person, because they happen in the physical world, because the rules need someone accountable, or because the value is that a specific person does them.

Operating office machines, photocopiers, scanners and personal computers
This work happens in the physical world: office machines, photocopiers, scanners and personal computers, in a real place. Software cannot follow it there.
importance 80 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Operate office machines including photocopiers, scanners, and personal computers.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Photocopiers and scanners need someone to load and operate the machine.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Managing the processing of incoming and outgoing post and deliveries
This work happens in the physical world: the processing, in a real place. Software cannot follow it there.
importance 70 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Manage the processing of incoming and outgoing post and deliveries.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Post has to be physically sorted, carried and dispatched.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Inventorying and ordering materials, supplies and services
This work happens in the physical world: materials, supplies and services, in a real place. Software cannot follow it there.
importance 60 · 4159/01, 4159/02, 4159/06
Source: “Inventory and order materials, supplies, and services.” (UK task statement)
How this row was scored
Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Ordering supplies is simple system work, though taking stock means counting what is actually on the shelf.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Show the other 75 tasks

Correcting spelling, grammar and punctuation errors in written documents
shifting to AI
This is reading one thing and writing another: grammar in, a record out. That is the shape today's tools are built for.
importance 95 · 4159/04
Source: “Correct spelling, grammar, and punctuation errors in written documents.” (UK task statement)
How this row was scored
Exposure score: 100 out of 100 (96–100 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Spotting and fixing spelling and grammar is one of the most reliable things software does.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Identifying punctuation errors like full stops
shifting to AI
This is reading one thing and writing another: punctuation errors like full stops in, a record out. That is the shape today's tools are built for.
importance 90 · 4159/04
Source: “Identify punctuation errors like full stops, commas and capital letters.” (UK task statement)
How this row was scored
Exposure score: 100 out of 100 (96–100 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Finding punctuation and capitalisation mistakes is exactly what checking software was built for.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Typing and formatting correspondence and documents from notes using computers
shifting to AI
This is reading one thing and writing another: correspondence in, a record out. That is the shape today's tools are built for.
importance 85 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Type and format correspondence and documents from notes using computers.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Turning notes into a properly formatted letter is something software does at least as well as a typist.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Drafting meeting agendas for organisational and administrative purposes
shifting to AI
This is reading one thing and writing another: agendas in, a record out. That is the shape today's tools are built for.
importance 80 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Draft meeting agendas for organisational and administrative purposes.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Drafting an agenda from previous minutes and requests is straightforward writing software does well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Typing written material from corrected copies
shifting to AI
This is reading one thing and writing another: written material in, a record out. That is the shape today's tools are built for.
importance 80 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Type written material from corrected copies, voice recordings, or dictation using a word processor.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Transcription and typing from dictation are now done at least as accurately by software.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Proofreading records or reports
shifting to AI
This is reading one thing and writing another: records in, a record out. That is the shape today's tools are built for.
importance 75 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Proofread records or reports.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Catching errors in text is one of the things software does most reliably.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Entering information into databases
shifting to AI
This is reading one thing and writing another: information in, a record out. That is the shape today's tools are built for.
importance 70 · 4159/02
Source: “Enter information into databases.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Data entry is highly repetitive screen work that is already widely automated.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Correcting identified omissions, errors or inconsistencies in documentation
shifting to AI
This is reading one thing and writing another: identified omissions, errors or inconsistencies in, a record out. That is the shape today's tools are built for.
importance 90 · 4159/04
Source: “Correct identified omissions, errors, or inconsistencies in documentation.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Fixing known errors and inconsistencies in a document is straightforward, repeatable editing.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Consulting reference books to check grammar and composition rules
shifting to AI
This is reading one thing and writing another: reference books in, a record out. That is the shape today's tools are built for.
importance 85 · 4159/04
Source: “Consult reference books to check grammar and composition rules.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Looking up grammar and composition rules is instant for software with the reference works loaded.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Identifying inconsistencies in spellings where more than one way to spell the same word is possible
shifting to AI
This is reading one thing and writing another: inconsistencies in, a record out. That is the shape today's tools are built for.
importance 85 · 4159/04
Source: “Identify inconsistencies in spellings where more than one way to spell the same word is possible.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Finding inconsistent spellings across a document is a mechanical comparison software does perfectly.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Using a style checklist to ensure consistency in hyphenation
shifting to AI
This is reading one thing and writing another: a style checklist in, a record out. That is the shape today's tools are built for.
importance 80 · 4159/04
Source: “Use a style checklist to ensure consistency in hyphenation, capitalisation, and formatting of references.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Applying a style checklist consistently across a document is mechanical work software never tires of.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Checking that authors have provided all the required materials and paperwork
shifting to AI
This is reading one thing and writing another: authors have provided all the required materials in, a record out. That is the shape today's tools are built for.
importance 60 · 4159/04
Source: “Check that authors have provided all the required materials and paperwork.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking a submission against a required list is exactly the kind of comparison software does perfectly.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining awareness of new words or phrases coming into popular usage with a view to ensuring they're appropriate for the readership
shifting to AI
This is reading one thing and writing another: awareness of new words in, a record out. That is the shape today's tools are built for.
importance 70 · 4159/04
Source: “Maintain awareness of new words or phrases coming into popular usage with a view to ensuring they're appropriate for the readership.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (76–90 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Tracking how language is changing draws on enormous amounts of published text.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Completing bills, contracts, policies, invoices or cheques
shifting to AI
This is reading one thing and writing another: bills, contracts, policies, invoices or cheques in, a record out. That is the shape today's tools are built for.
importance 70 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Complete bills, contracts, policies, invoices, or cheques.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Completing standard financial and contractual forms from existing data is highly routine screen work.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing business or government forms for submission
shifting to AI
This is reading one thing and writing another: business in, a record out. That is the shape today's tools are built for.
importance 70 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Prepare business or government forms for submission.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Filling official forms from existing records is highly structured work software completes accurately.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Performing basic bookkeeping duties for financial record maintenance
shifting to AI
This is reading one thing and writing another: basic bookkeeping duties in, a record out. That is the shape today's tools are built for.
importance 65 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Perform basic bookkeeping duties for financial record maintenance.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Routine bookkeeping entries are highly structured and already largely automated.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Carrying out a variety of administrative tasks
shifting to AI
This is reading one thing and writing another: a variety of administrative tasks in, a record out. That is the shape today's tools are built for.
importance 90 · 4159/01
Source: “Carry out a variety of administrative tasks including data entry, scheduling, and document management.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Data entry, scheduling and document handling are screen tasks that software already does quickly and accurately.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining records using IT systems
shifting to AI
This is reading one thing and writing another: records in, a record out. That is the shape today's tools are built for.
importance 80 · 4159/01
Source: “Maintain records using IT systems.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping system records current is screen work with abundant documentation behind it.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Advising on organising and storing materials to facilitate future planning for organisations
shifting to AI
This is reading one thing and writing another: organising in, a record out. That is the shape today's tools are built for.
importance 60 · 4159/01, 4159/02
Source: “Advise on organising and storing materials to facilitate future planning for organisations.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Advice on filing and storage structures is documented practice software can set out clearly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Organising travel itineraries and bookings for employees
shifting to AI
This is reading one thing and writing another: travel itineraries in, a record out. That is the shape today's tools are built for.
importance 55 · 4159/01
Source: “Organise travel itineraries and bookings for employees.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Building itineraries and making bookings is well-documented search and transaction work.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining accurate records
shifting to AI
This is reading one thing and writing another: accurate records in, a record out. That is the shape today's tools are built for.
importance 80 · 4159/02
Source: “Maintain accurate records.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping records accurate is routine screen work software does reliably.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining client-related paperwork
shifting to AI
This is reading one thing and writing another: client-related paperwork in, a record out. That is the shape today's tools are built for.
importance 70 · 4159/02
Source: “Maintain client-related paperwork.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping client files complete and current is structured administrative work.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Performing administrative tasks relevant to the job role
shifting to AI
This is reading one thing and writing another: this work in, a record out. That is the shape today's tools are built for.
importance 70 · 4159/02
Source: “Perform administrative tasks relevant to the job role.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: General office administration is screen-based, documented work software supports strongly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Producing high-quality materials and reports for church administration
shifting to AI
This is reading one thing and writing another: high-quality materials in, a record out. That is the shape today's tools are built for.
importance 60 · 4159/02
Source: “Produce high-quality materials and reports for church administration.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Producing newsletters and reports from existing information is writing work software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reading copy or proof to detect and correct errors in spelling
shifting to AI
This is reading one thing and writing another: copy in, a record out. That is the shape today's tools are built for.
importance 95 · 4159/04
Source: “Read copy or proof to detect and correct errors in spelling, punctuation, and syntax.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Detecting and correcting text errors is highly automated work with vast reference material behind it.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Sending proofs with marked corrections
shifting to AI
This is reading one thing and writing another: proofs in, a record out. That is the shape today's tools are built for.
importance 85 · 4159/04
Source: “Send proofs with marked corrections to editors, typists, or typesetters for reprinting.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Packaging up marked proofs and sending them on is simple, routine handling.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Subediting texts from various authors to maintain a consistent house style
shifting to AI
This is reading one thing and writing another: texts in, a record out. That is the shape today's tools are built for.
importance 75 · 4159/04
Source: “Sub-edit texts from various authors to maintain a consistent house style.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Software imposes a house style well, though tone and sense still need an editor's eye.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Coding manuscripts for design features to instruct the production team
shifting to AI
This is reading one thing and writing another: manuscripts in, a record out. That is the shape today's tools are built for.
importance 70 · 4159/04
Source: “Code manuscripts for design features to instruct the production team.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Marking up a manuscript with structural codes is systematic work software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Correctlying caption and reference illustrations in the text
shifting to AI
This is reading one thing and writing another: caption in, a record out. That is the shape today's tools are built for.
importance 70 · 4159/04
Source: “Correctly caption and reference illustrations in the text.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Matching captions and references to the right illustrations is careful but mechanical checking.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Measuring dimensions, spacing and positioning of page elements to verify conformance to specifications
shifting to AI
This is reading one thing and writing another: dimensions, spacing and positioning of page elements in, a record out. That is the shape today's tools are built for.
importance 60 · 4159/04
Source: “Measure dimensions, spacing, and positioning of page elements to verify conformance to specifications.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking layout measurements against a specification is precise, rule-based work software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing and adjusting page layouts for publication to ensure accuracy and consistency
shifting to AI
This is reading one thing and writing another: page layouts in, a record out. That is the shape today's tools are built for.
importance 60 · 4159/04
Source: “Review and adjust page layouts for publication to ensure accuracy and consistency.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Layout checking and adjustment is largely software work already, with a designer's eye on the result.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Operating IT-based publishing systems and databases for content management
shifting to AI
This is reading one thing and writing another: it-based publishing systems in, a record out. That is the shape today's tools are built for.
importance 50 · 4159/04
Source: “Operate IT-based publishing systems and databases for content management.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Running publishing systems and databases is screen work with well-documented procedures.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Using software applications for page layout and photo editing to arrange type and pictures
shifting to AI
This is reading one thing and writing another: software applications in, a record out. That is the shape today's tools are built for.
importance 50 · 4159/04
Source: “Use software applications for page layout and photo editing to arrange type and pictures.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Layout and image editing tools are already heavily automated for standard jobs.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Managing financial accounts and processing expense claims
shifting to AI
This is reading one thing and writing another: financial accounts in, a record out. That is the shape today's tools are built for.
importance 65 · 4159/01, 4159/02, 4159/05
Source: “Manage financial accounts and process expense claims.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking claims against policy and posting them is rule-based work software does accurately.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing comprehensive reports for management review and decision-making
shifting to AI
This is reading one thing and writing another: comprehensive reports in, a record out. That is the shape today's tools are built for.
importance 50 · 4159/02
Source: “Prepare comprehensive reports for management review and decision-making.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Pulling figures together into a management report is analysis and writing software drafts well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Arranging meetings
shifting to AI
This is reading one thing and writing another: meetings in, a record out. That is the shape today's tools are built for.
importance 85 · 4159/01, 4159/02, 4159/05
Source: “Arrange meetings.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (60–68 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Finding a slot and sending invitations is routine scheduling work software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Managing diaries for various administrative and supporting roles
shifting to AI
This is reading one thing and writing another: diaries in, a record out. That is the shape today's tools are built for.
importance 75 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Manage diaries for various administrative and support roles.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Diary management is scheduling logic software handles, with occasional judgement about competing priorities.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Responding to correspondence to address inquiries and requests
shifting to AI
This is reading one thing and writing another: correspondence in, a record out. That is the shape today's tools are built for.
importance 75 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Respond to correspondence to address inquiries and requests.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Drafting replies to routine enquiries is well-documented writing software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Providing information on records or files in response to inquiries
shifting to AI
This is reading one thing and writing another: information in, a record out. That is the shape today's tools are built for.
importance 70 · 4159/01, 4159/02, 4159/05, 4159/06
Source: “Provide information on records or files in response to inquiries.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Looking up a record and reporting what it says is straightforward retrieval work.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Coordinating staff schedules and rotas to ensure adequate coverage
shifting to AI
This is reading one thing and writing another: staff schedules in, a record out. That is the shape today's tools are built for.
importance 65 · 4159/01, 4159/02
Source: “Coordinate staff schedules and rotas to ensure adequate coverage.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Rota building is a scheduling problem software solves well, with a person handling awkward requests.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Reviewing and improving administrative processes autonomously
shifting to AI
This is reading one thing and writing another: administrative processes in, a record out. That is the shape today's tools are built for.
importance 60 · 4159/01
Source: “Review and improve administrative processes autonomously, making suggestions for enhancements to increase efficiency.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reviewing a process and suggesting improvements is analysis and writing software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Using project management principles and tools
shifting to AI
This is reading one thing and writing another: project management principles in, a record out. That is the shape today's tools are built for.
importance 60 · 4159/01
Source: “Use project management principles and tools to scope, plan, monitor, and report on projects, ensuring required resources are allocated.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Planning, tracking and reporting on projects is documented method work software supports strongly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Explaining products, services and prices and answering customer queries
shifting to AI
This is reading one thing and writing another: products, services and prices and answering customer queries in, a record out. That is the shape today's tools are built for.
importance 50 · 4159/01, 4159/02, 4159/05
Source: “Explain products, services, and prices, and answer customer queries.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Product and price explanations are documented and already handled well by automated help.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Addressing enquiries from other organisations promptly
shifting to AI
This is reading one thing and writing another: enquiries in, a record out. That is the shape today's tools are built for.
importance 70 · 4159/02
Source: “Address enquiries from other organisations promptly.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Answering routine enquiries from other bodies is documented, repeatable correspondence.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Responding to public enquiries
shifting to AI
This is reading one thing and writing another: public enquiries in, a record out. That is the shape today's tools are built for.
importance 60 · 4159/02
Source: “Respond to public enquiries.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Answering common public questions is documented work already handled by automated services.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Collecting specific facility management data to identify areas for continuous improvement
changing shape
The software now makes the first pass at specific facility management data, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 4159/03
Source: “Collect specific facility management data to identify areas for continuous improvement.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Gathering and analysing building data is largely automated through meters and management systems.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Annotating copy to indicate and correct errors in type
changing shape
The software now makes the first pass at copy, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 90 · 4159/04
Source: “Annotate copy to indicate and correct errors in type, arrangement, grammar, punctuation, or spelling, using standard printers' marks.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Marking corrections is routine, though traditional printers' marks are still often made on paper proofs.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Resolving customer complaints about business services
changing shape
The software now makes the first pass at customer complaints, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 50 · 4159/01
Source: “Resolve customer complaints about business services.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Standard responses are easy to draft, but unhappy customers often want a person to deal with.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Consulting authors and editors to provide suggestions and changes for manuscripts
changing shape
The software now makes the first pass at authors, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 80 · 4159/04
Source: “Consult authors and editors to provide suggestions and changes for manuscripts.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Suggestions are easy to draft, but authors take editorial changes better from someone they know.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Resolving queries directly with the author
changing shape
The software now makes the first pass at queries, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 70 · 4159/04
Source: “Resolve queries directly with the author, such as style and text inconsistencies.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Queries are easy to list, but sorting them out relies on a working relationship with the author.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Resolving customer complaints about property management
changing shape
The software now makes the first pass at customer complaints, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 70 · 4159/05
Source: “Resolve customer complaints about property management.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Standard responses are easy to draft, but tenants and owners usually want to deal with a person.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Resolving customer complaints about warranty claims
changing shape
The software now makes the first pass at customer complaints, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 75 · 4159/06
Source: “Resolve customer complaints about warranty claims.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Warranty terms are documented and easy to apply, though disputes often need a person to settle.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Organising the distribution of funds for operational needs
changing shape
The software now makes the first pass at the distribution of funds, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 50 · 4159/01, 4159/02, 4159/06
Source: “Organise the distribution of funds for operational needs.” (UK task statement)
How this row was scored
Exposure score: 50 out of 100 (43–57 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: The allocation can be calculated, but releasing organisational funds needs an accountable person.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Collecting payments from customers
changing shape
The software now makes the first pass at payments, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 50 · 4159/02
Source: “Collect payments from customers.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Card and online payment is fully automated, but taking cash over a counter still needs someone there.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Managing content publication via the internet and from paper manuscripts
changing shape
The software now makes the first pass at content publication via the internet, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 50 · 4159/04
Source: “Manage content publication via the internet and from paper manuscripts.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Online publishing is largely automated, though paper manuscripts still have to be handled.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Taking responsibility for managing tasks
changing shape
The software now makes the first pass at responsibility, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 70 · 4159/01
Source: “Take responsibility for managing tasks, priorities, and time to meet deadlines, positively managing the expectations of colleagues at all levels.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Software can suggest priorities, but being answerable for deadlines and colleagues' expectations sits with a person.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Communicating regularly with authors and publishers via phone and email
changing shape
The software now makes the first pass at authors, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 50 · 4159/04
Source: “Communicate regularly with authors and publishers via phone and email.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Emails are easy to draft, but ongoing author relationships depend on a familiar person.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Providing customer service to internal and external customers according to specific contracts and organisational procedures
staying human
The value here is that a specific person handles customer service and stands behind it. That is earned, not computed.
importance 70 · 4159/03
Source: “Provide customer service to internal and external customers according to specific contracts and organisational procedures.” (UK task statement)
How this row was scored
Exposure score: 39 out of 100 (32–46 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Standard service responses are easy to produce, though building users often want a person on site.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Performing banking transactions for organisational financial management
staying human
The ratings behind this row put transactions well outside what today's tools can do on their own.
importance 60 · 4159/01, 4159/02
Source: “Perform banking transactions for organisational financial management.” (UK task statement)
How this row was scored
Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Payments are increasingly automated, but authorising and banking money needs an accountable person.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Effectivelying communicate through written, verbal and electronic means, selecting the most appropriate method for different circumstances
staying human
The value here is that a specific person handles communicate and stands behind it. That is earned, not computed.
importance 75 · 4159/01
Source: “Effectively communicate through written, verbal, and electronic means, selecting the most appropriate method for different circumstances.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Written messages are easy to draft, but choosing the right approach with colleagues relies on reading people.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Maintaining effective communication with users
staying human
The value here is that a specific person handles effective communication and stands behind it. That is earned, not computed.
importance 70 · 4159/01
Source: “Maintain effective communication with users, staff, and external agencies, utilizing various methods and language to facilitate collaboration and information sharing.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Messages are easy to draft, but keeping several parties working together relies on personal contact.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Training staff to work with computer systems and software
staying human
The value here is that a specific person handles staff and stands behind it. That is earned, not computed.
importance 50 · 4159/01, 4159/02
Source: “Train staff to work with computer systems and software.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Materials are easy to produce, but people learn systems fastest from someone showing them.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Resolving customer complaints about church services
staying human
The value here is that a specific person handles customer complaints and stands behind it. That is earned, not computed.
importance 50 · 4159/02
Source: “Resolve customer complaints about church services.” (UK task statement)
How this row was scored
Exposure score: 26 out of 100 (19–33 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: These complaints are personal and local, and people expect a familiar person to handle them.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Supporting good sustainable practice in facilities management
staying human
This work happens in the physical world: good sustainable practice, in a real place. Software cannot follow it there.
importance 75 · 4159/03
Source: “Support good sustainable practice in facilities management.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Guidance and monitoring can be produced digitally, but the changes are made in the building.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Demonstrating proactive decision-making and good judgment in dealing with challenges
staying human
The ratings behind this row put proactive well outside what today's tools can do on their own.
importance 60 · 4159/01
Source: “Demonstrate proactive decision-making and good judgment in dealing with challenges, seeking advice when necessary.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the five ratings behind the score, with no single dominant reason.
The rating behind it: Judgement calls in the moment rest on local knowledge and on personal responsibility for the outcome.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Ensuring facilities comply with relevant health and safety legislation
staying human
This work happens in the physical world: facilities, in a real place. Software cannot follow it there.
importance 90 · 4159/03
Source: “Ensure facilities comply with relevant health and safety legislation.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: The rules are published, but compliance means inspecting the building and being answerable for it.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Maintaining and developing competence in the facilities management industry/sector
staying human
The ratings behind this row put competence well outside what today's tools can do on their own.
importance 60 · 4159/03
Source: “Maintain and develop competence in the facilities management industry/sector.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the five ratings behind the score, with no single dominant reason.
The rating behind it: Keeping your own professional skills current is something only the individual can do.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Monitoring the daily work of clerical staff
staying human
The value here is that a specific person handles the daily work of clerical staff and stands behind it. That is earned, not computed.
importance 60 · 4159/01, 4159/02
Source: “Monitor the daily work of clerical staff.” (UK task statement)
How this row was scored
Exposure score: 17 out of 100 (10–24 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Supervising people day to day depends on being present and known to the team.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Discussing and resolving any potentially libellous sections or problematic language with the commissioning editor and author
staying human
The rules require a named, qualified person to answer for any potentially libellous sections, and that person cannot be a piece of software.
importance 60 · 4159/04
Source: “Discuss and resolve any potentially libellous sections or problematic language with the commissioning editor and author.” (UK task statement)
How this row was scored
Exposure score: 17 out of 100 (10–24 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Libel risk is a legal judgement the publisher's own people have to take responsibility for.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Building collaborative relationships both within and outside the organisation
staying human
The value here is that a specific person handles collaborative relationships and stands behind it. That is earned, not computed.
importance 70 · 4159/01
Source: “Build collaborative relationships both within and outside the organisation, employing effective negotiation, influencing skills, and conflict management.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Working relationships and difficult negotiations depend on trust built between real people over time.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Mitigating facilities management-related risks, hazards and threats to people, property and premises
staying human
This work happens in the physical world: facilities management-related risks, hazards and threats, in a real place. Software cannot follow it there.
importance 85 · 4159/03
Source: “Mitigate facilities management-related risks, hazards, and threats to people, property, and premises.” (UK task statement)
How this row was scored
Exposure score: 12 out of 100 (5–19 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Hazards around a building are found and fixed on site, not from a desk.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Reading proof sheets aloud, calling out punctuation marks and spelling unusual words and proper names
staying human
This work happens in the physical world: proof sheets aloud, in a real place. Software cannot follow it there.
importance 80 · 4159/04
Source: “Read proof sheets aloud, calling out punctuation marks and spelling unusual words and proper names.” (UK task statement)
How this row was scored
Exposure score: 11 out of 100 (1–21 allowing for uncertainty): minimal exposure, medium confidence, and it moved between repeat runs, so the range is widened.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: This is a two-person reading routine carried out together in the same room.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Counting materials to support effective stock management
staying human
This work happens in the physical world: materials, in a real place. Software cannot follow it there.
importance 50 · 4159/01
Source: “Count materials to support effective stock management.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Counting physical materials means being in the store room.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Supporting hard and soft facilities management functions
staying human
This work happens in the physical world: hard, in a real place. Software cannot follow it there.
importance 80 · 4159/03
Source: “Support hard and soft facilities management functions.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (0–14 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Cleaning, maintenance and building services all need people on site.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Delivering day-to-day facilities management services meeting clients
staying human
This work happens in the physical world: day-to-day facilities management services meeting clients, in a real place. Software cannot follow it there.
importance 80 · 4159/03
Source: “Deliver day-to-day facilities management services meeting clients, customers and building users expectations.” (UK task statement)
How this row was scored
Exposure score: 6 out of 100 (0–13 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Day-to-day facilities work means being in the building sorting out problems as they arise.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.

What this job pays, and how many people do it

Median pay: £28,300a year, before tax, the middle of the range, so half earn more and half earn less.ashe-t14, 2025 · ASHE 2025 provisional (reference April 2025)Provisional, because the ONS revises this figure in the autumn.
How we know this
Source: ashe-t14
Reference period: ASHE 2025 provisional (reference April 2025)
Rounding: Shown to the nearest £100. The exact published figure is in the downloadable dataset. We do not render pounds the survey cannot support.
People doing this job: 554,000in the UK, 2026.nomis-aps · Apr 2025-Mar 2026 (latest APS 12-month period)This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.

What is deliberately not here: a forecast of how many of these jobs exist in ten years. Where an official projection exists for a market we publish it with its vintage; where it does not, we leave the space empty rather than borrow the other country’s number.

Why this is shifting

The reason is boringly specific. Most of what is shifting here is reading one thing and writing another: correspondence in, a record out. The rows above are exactly that shape: typing and formatting correspondence and documents from notes using computers and compiling and maintaining records as part of administrative duties. What it cannot do is be there in the room, and that is still where office machines, photocopiers, scanners and personal computers get done. Which is why this page talks about your tasks changing, not your job ending.

Your move

Over a pint: what I’d tell you if you were my friend

The exposed part of your job is the biggest part, and I am not going to dress that up: typing and formatting correspondence and documents from notes using computers is work today's tools do quickly and cheaply, and that is not coming back.

So, given all that: 64% of this job's task weight sits in rows the software is already learning, 16% in rows that change shape rather than disappear, and 20% in rows it is nowhere near. That is the position, measured across 85 scored tasks. It is not a forecast about you.

What you have that the software does not is operating office machines, photocopiers, scanners and personal computers, plus the years of knowing when something looks wrong before you can say why. That is the raw material for everything below.

This week: one thing

Sit on the machine's side of the desk. Pick one real piece of correspondence you would normally do yourself, let whatever software you already have take the first pass at it, and then go through what it produced and write down every single thing it got wrong. One evening this week. Do not fix anything yet. Just catch it.

What you end up holding: a written list of the machine’s mistakes, in your handwriting
How long it takes: an evening, or an hour if you pick one job rather than one client

If you can’t run software on your employer’s or your clients’ data: Do the same hunt on paper. Take one printed piece of correspondence, work through it the way you always do, and mark every point where you made a call rather than followed a rule. Same evening, same list, nothing to log into and nobody to ask permission from. That list is the same artifact: it is the judgment written down.

Over the next 90 days

Change one sentence about what you do. Not on a CV. Out loud, to whoever pays you. From “my job is typing and formatting correspondence and documents from notes using computers” to “I check what the software does and tell you what it means.” Your error list from this week is what makes that sentence true instead of a claim, so use it: show it once, to one person, inside the next ninety days. Same skills, priced as judgment rather than as typing.

Over the next 12 months

Walk toward the end of this job that answers for things, and get it recognised. Pick the one part of operating office machines, photocopiers, scanners and personal computers you are already best at, and spend the year making it formal: a qualification, a named responsibility, a specialism people ask for by name. Price it honestly: that is evenings, it is months rather than weeks, and the seats are competitive because everyone in your position is looking at the same door. Before you pay for anything, spend an hour with National Careers Service. It is free and government-funded, and it is listed below with the rest of the free routes.

The roads out of here, and why I am not sending you down them

I looked at the obvious moves out of this job, and here is what I found.

I checked the 12 nearest UK occupations to other administrative occupations n.e.c. (nearest by the work that AI is not taking, not by job title), and none of them survived. The closest was finance officers: only about 3% of its durable work is work you already do, it is under the same pressure this job is and there are far fewer of those jobs than of yours. I am not going to pretend that is comfortable news: 64% of your own task list is already in the top exposure band. But the answer on this evidence is not a sideways jump into a job with the same problem. It is to walk toward the end of this one that answers for things. “ensure facilities comply with relevant health and safety legislation” is the part that stays with a person, and spending a year getting formally recognised for it beats a standing start somewhere else.

How that was checked: this job was compared against all 412 UK occupations in this release on their official task statements, and the 12 nearest were examined one by one. A move that turns on an industry, an employer or a qualification rather than on the work itself will not show up in a check like that. And this release carries no licence register, so anything you are weighing needs that looked up separately.

3 moves I checked and rejected

These are the obvious-looking jumps. They are here with their reasons rather than quietly dropped, because the ones that fail are worth knowing about. It is one less thing to turn over at night.

Finance officers
Why it looked obvious: It came up as a near neighbour on the work AI is not taking: you already operate office machines including photocopiers, scanners, and personal computers, and their equivalent is to operate photocopiers as part of general office or clerical work. Across both published task lists that is about 3% of the durable work in that job.
Why I am not recommending it: Almost none of it is work you already do: about 3% of the durable side of that job. That is a different job, not a next step. I will not move you off one melting floe onto another: 89% of its own task list already scores in the top exposure band (79/100 in this release), so the same software is eating it. And it is a narrow door: about 44,900 of those jobs against 554,000 of yours (ONS via Nomis), 8% as many seats.
Look at that job’s page anyway →
School secretaries
Why it looked obvious: It came up as a near neighbour on the work AI is not taking: you already operate office machines including photocopiers, scanners, and personal computers, and their equivalent is to operate photocopiers as part of general office or clerical work. Across both published task lists that is about 3% of the durable work in that job.
Why I am not recommending it: Almost none of it is work you already do: about 3% of the durable side of that job. That is a different job, not a next step. And it is a narrow door: about 50,600 of those jobs against 554,000 of yours (ONS via Nomis), 9% as many seats.
Look at that job’s page anyway →
Personal assistants and other secretaries
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “operate office machines including photocopiers, scanners, and personal computers”. Across the whole of both lists that adds up to about 2% of the work in that job the software is not taking.
Why I am not recommending it: Almost none of it is work you already do: about 2% of the durable side of that job. That is a different job, not a next step. I will not move you off one melting floe onto another: 76% of its own task list already scores in the top exposure band (65/100 in this release), so the same software is eating it. And it is a narrow door: about 133,700 of those jobs against 554,000 of yours (ONS via Nomis), 24% as many seats.
Look at that job’s page anyway →

What I’d stop worrying about

A friend tells you what not to spend fear on. This is that list.

The headline number you read somewhere
The big “X% of jobs” figures are about the whole economy, not about you. The number that describes your job is on this page: 64% of its task weight, across 85 scored tasks. Every row behind it is printed above with the source. Check ours; ignore theirs.
“It’s too late for me to become something else”
You are not starting from zero, and the page shows why: operating office machines, photocopiers, scanners and personal computers is work the software cannot do and you already do it. The move above is a repricing of what you know, not a new career. Nobody who has just left college has that.
“I should learn to code”
Almost certainly not. The value in your job is moving toward checking, deciding and answering for the output, not toward writing the software. A weekend of Python will not change your position; the error list from this week will.
The “obvious” next job everyone suggests
I checked the obvious moves and most of them did not survive. The reasons are printed with the routes above, including the pay and the gate. A move that fails on the numbers is worth knowing about so you can stop turning it over at night.

You are reading the United Kingdom figures

The United States splits this work across more than one official group, of which Proofreaders and Copy Markers is the closest. The pay and employment figures are not directly comparable, and we do not average them together.

Switch to the United States page →partial match

In US official statistics this job is counted as Proofreaders and Copy Markers. Pay and employment stay on this page’s own group; the task list and the scores do not cross over.

Your route through this

Two honest options, and no deadline on either

Free, and complete

The moves above cost nothing. These are the real services that go with them: public, government-funded, and free at the point of use. Nothing on this page is behind an email address or a payment.

In England:
National Careers Service
A free hour with a government-funded careers adviser is worth more than another evening of reading. In England that's the National Careers Service.
Free, government-funded
- Discover your skills and careers (the skills assessment)
In England:
National Careers Service - Find a course
Search what's actually running near you before you spend anything.
Free to search; individual courses vary
In England:
Free courses for jobs (Level 3 qualifications)
A free Level 3 qualification you already qualify for beats a paid course you don't need.
Free for eligible adults
In England:
Skills Bootcamps
Free, up to 16 weeks, and you get a job interview at the end. In England these are Skills Bootcamps - search what's running near you.
Free for eligible adults in England
- Skills Bootcamps - what they are and who can do them (DfE, Skills for Careers)
- Skills Bootcamps - JobHelp (DWP)
In Scotland:
My World of Work (Skills Development Scotland)
In Scotland it's My World of Work, from Skills Development Scotland.
Free, publicly funded
- Skills Development Scotland
In Wales:
Careers Wales
In Wales it's Careers Wales.
Free, Welsh Government-funded
In Northern Ireland:
Careers Service Northern Ireland
In Northern Ireland it's the Careers Service on nidirect.
Free, Department for the Economy-funded

A nearby route

There's no Space built for administrators yet.

Collab365 Spaces is built by the same people as this site. We find the problems that AI and automation are creating inside one kind of work, then solve them as short courses, briefings and Blueprints. Each Space is the community too, so the research and the people doing your job are in the same place.

What a Space actually is, in full

The closest match is Microsoft 365 Productivity Workers, a community for coordinators, administrators and team leads who run their working day in Outlook, Teams, meetings, files and task lists. It overlaps with the part of your job that is growing: the coordinating half of administrative work - calendars, files, follow-ups, shared documents - rather than the typing and filing half. If that overlap isn't you, the free route below covers the same ground.

Try Microsoft 365 Productivity Workers free →

7 days free, no card needed. Explore up to 2 Spaces before you choose a plan: you pick a plan later, not now.

After the trial it is a paid community, and you get identical data either way. If the overlap above is not your job, the moves above cost nothing and stand on their own.

Noted, and thank you. We’ll email you if a Space for administrators launches. Nothing else.

That did not look like an email address, so nothing was saved. Have another go below.

We could not save that. The fault is ours, not yours, and your address was not stored. Please try again later.

No deadline on any of this. The page will still be here, and the data is refreshed on a published schedule rather than when someone wants a headline.

Questions people ask about this job

Will AI replace Other administrative occupations n.e.c.?: Not as a job, but it is already doing parts of the work. Across the 85 official task statements scored for Other administrative occupations n.e.c. (United Kingdom, SOC 4159), 64% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 62 out of 100 (range 56–68, band: high). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.
Which tasks in “Other administrative occupations n.e.c.” can AI already do?: The highest-scoring tasks in release 2026-q4.1 are: “Correct spelling, grammar, and punctuation errors in written documents” (100/100, very high); “Identify punctuation errors like full stops, commas and capital letters” (100/100, very high); “Type and format correspondence and documents from notes using computers” (93/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.
Which tasks in “Other administrative occupations n.e.c.” stay human?: About 20% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Deliver day-to-day facilities management services meeting clients, customers and building users expectations” (6/100, minimal); “Support hard and soft facilities management functions” (7/100, minimal); “Count materials to support effective stock management” (10/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.
What should someone working in “Other administrative occupations n.e.c.” do about AI?: Start from the ledger rather than the headline: 64% of this job's weighted core work is exposed, and roughly 20% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.
How is the AI exposure score for Other administrative occupations n.e.c. calculated?: Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 85 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

Where these numbers come from

About the data on this page

Provisional, because the ONS revises this figure in the autumn.
This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.
One task scored differently between repeat runs, so its range on this page is wider. We would rather show the wobble than hide it.
The match between this job and its counterpart in the other country is partial, so the two pages count slightly different groups of people.
3 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Task statements: gaisi-indexProcessing: catalogue-bridge → ssc-relatedness-weighting → task-scoring → score-aggregation
Task weights: gaisi-index (relatedness)
Scores: Rubric task_scoring_v1.0, model claude-opus-5, computed 2026-08-05.
Pay and employment: ashe-t14 (ASHE 2025 provisional (reference April 2025))nomis-aps (Apr 2025-Mar 2026 (latest APS 12-month period))

Figures on this page come from release 2026-q4.1, published 2026-08-05. Every release keeps its own permanent address, so a figure you cite in March is still there, unchanged, in November.

The plain-English wording on this page is assembled directly from the task statements and the published ratings, not written by hand for this occupation. That is why it is specific, and it is also why we say so.

The routes and free resources further up are today’s, not the release’s (last reviewed 2026-08-05). A route is an offer, not a historical fact, so it moves on its own clock.

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Cite this

Everything on this site is published under CC BY 4.0. Quote it, chart it, sell something built on it. Just say where it came from, and cite the dated release rather than the site, so the figure you quote stays checkable.

Plain text

Collab365 (2026). Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1 (methodVersion 2.0.0, promptVersion task_scoring_v1.0). https://futureproof.collab365.com/data/2026-q4.1. Licensed CC BY 4.0. Built with O*NET data (USDOL/ETA, CC BY 4.0); ONS data (Open Government Licence v3.0); GAISI task framework (arXiv:2507.22748, MIT); BLS data (public domain).

BibTeX

@misc{collab365futureproof2026q41,
  title        = {Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1},
  author       = {{Collab365}},
  year         = {2026},
  url          = {https://futureproof.collab365.com/data/2026-q4.1},
  note         = {Release 2026-q4.1, methodVersion 2.0.0, promptVersion task_scoring_v1.0, CC BY 4.0}
}

Permalink

https://futureproof.collab365.com/data/2026-q4.1

Data as of release 2026-q4.1, published 2026-08-05. Releases never change after publication; when the figures move, a new dated release is published beside this one and this one stays exactly where it is.