Will AI replace Records clerks and assistants?

Not as a job, but it is already doing parts of the work. Across the 153 official task statements scored for Records clerks and assistants (United Kingdom, SOC 4131), 62% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 60 out of 100 (range 55–66, band: high). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.

Which tasks in “Records clerks and assistants” can AI already do?

The highest-scoring tasks in release 2026-q4.1 are: “Collect and analyse survey data to forecast enrolment patterns” (93/100, very high); “Update manual and computerised, confidential record systems” (93/100, very high); “Regularly update databases, spreadsheets, and records to ensure data accuracy” (93/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.

Which tasks in “Records clerks and assistants” stay human?

About 29% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Inspect products to ensure they meet specifications” (0/100, minimal); “Guide patients to examination rooms” (0/100, minimal); “Prepare and process papers for use in scanning, microfilming, and microfiche” (0/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.

What should someone working in “Records clerks and assistants” do about AI?

Start from the ledger rather than the headline: 62% of this job's weighted core work is exposed, and roughly 29% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.

How is the AI exposure score for Records clerks and assistants calculated?

Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 153 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

UK dataswitch to US

Records clerks and assistants

crossreferencing related topics to ensure comprehensive coverage in documentation, collecting and analysing survey data to forecast enrolment patterns and updating manual and computerised, confidential record systems. If that's your week, this page is about your job.

The honest answer

Most tasks in this job are the kind AI has learned to do: crossreferencing related topics to ensure comprehensive coverage in documentation. The tasks, though, are not you.

Your move: three real directions from here ↓

Where the work sits, by task weight

shifting to AI: 62%
changing shape: 9%
staying human: 29%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

Whole-job exposure score 60 out of 100 (55–66 allowing for uncertainty): high exposure, across 153 scored tasks. The number is the support for the sentence above it, not a headline about anyone’s future.

How we know this

What is measured: Every published task statement for records clerks and assistants is rated on five dimensions: can a model produce the output, does the work need a body in a room, does it need a legally accountable person, does it depend on a person being trusted in the moment, and how much data exists. A published formula turns those five ratings into the score; the model never writes the number.

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

It would be a lie to soften that; operating office machines, photocopiers, scanners and personal computers is what this work rebuilds around. Your move starts there.

Your week, as this page understands it

Records clerks and assistants maintain and update electronic and/or hard copy documents, correspondence and other records, and organise their storage. The job title says “records clerks” or “assistants”: officially one job, two names. The real job is the part underneath: operating office machines, photocopiers, scanners and personal computers. That is the thing someone has to be right about.

The exposed part of this job is specific, and we won’t pretend it is coming back. But records clerks and assistants is not one task. It is 153 scored ones, and they are nowhere near equally exposed. The most durable of them, on this evidence, is operating office machines, photocopiers, scanners and personal computers, and the ledger below shows exactly why.

Where the work sits, by task weight

shifting to AI: 62%
changing shape: 9%
staying human: 29%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

How we know this

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

Your job, task by task

These are the official task statements for this occupation, in plain English, sorted by what the evidence says is happening to each one. The official wording sits under every line so you can check the rewrite against it.

27 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Shifting to AI

96 tasks

Tasks today’s tools can already do most of. This is the part we will not soften: where these rows are the bulk of your week, the week changes.

Crossreferencing related topics to ensure comprehensive coverage in documentation
This is reading one thing and writing another: related topics in, a record out. That is the shape today's tools are built for.
importance 95 · 4131/05
Source: “Cross-reference related topics to ensure comprehensive coverage in documentation.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Cross-referencing topics across documents is the kind of thorough comparison software does faster than people.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Compiling, recording and coding results or data from interviews or surveys using a computer or specified form
This is reading one thing and writing another: results in, a record out. That is the shape today's tools are built for.
importance 90 · 4131/03
Source: “Compile, record, and code results or data from interviews or surveys using a computer or specified form.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Coding and recording survey responses is structured data work software handles accurately at high volume.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Recording grades for examinations, assignments or papers
This is reading one thing and writing another: grades in, a record out. That is the shape today's tools are built for.
importance 90 · 4131/04
Source: “Record grades for examinations, assignments, or papers.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Entering marks into a school system is straightforward data work that software does reliably.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing documents to understand their main themes and purposes
This is reading one thing and writing another: documents in, a record out. That is the shape today's tools are built for.
importance 90 · 4131/05
Source: “Analyse documents to understand their main themes and purposes.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reading documents and identifying their themes and purpose is core work for modern text software.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Changing shape

14 tasks

Tasks where the machine takes the producing and a person keeps the checking, the deciding, or the answering-for-it. For most jobs this is the biggest group, and it is where "transformation, not termination" is literally visible.

Arranging hospital admissions for patient treatment and care
The software now makes the first pass at hospital admissions, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 90 · 4131/01, 4131/06
Source: “Arrange hospital admissions for patient treatment and care.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Booking admissions follows set rules and system records, so software handles most of it, with clinical priorities checked by staff.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Carrying out administrative duties that facilitate admission
The software now makes the first pass at administrative duties, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 85 · 4131/01
Source: “Carry out administrative duties that facilitate admission, transfer, or discharge of patients.” (UK task statement)
How this row was scored
Exposure score: 42 out of 100 (35–49 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Admission, transfer and discharge admin is mostly form and system work, though parts still happen on the ward.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Assisting in implementing new contracts within the organisation
The software now makes the first pass at implementing new contracts within the organisation, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 4131/07
Source: “Assist in implementing new contracts within the organisation.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Helping put new contracts in place is documentation and coordination software supports, with sign-off staying with staff.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.

Staying human

43 tasks

Tasks that stay with a person, because they happen in the physical world, because the rules need someone accountable, or because the value is that a specific person does them.

Operating office machines, photocopiers, scanners and personal computers
This work happens in the physical world: office machines, photocopiers, scanners and personal computers, in a real place. Software cannot follow it there.
importance 50 · 4131/05, 4131/06
Source: “Operate office machines including photocopiers, scanners, and personal computers.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Photocopiers and scanners need someone to load and operate the machine.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Carrying out interviews for qualitative data collection
The value here is that a specific person handles interviews and stands behind it. That is earned, not computed.
importance 95 · 4131/03
Source: “Carry out interviews for qualitative data collection.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Interviewing people for research depends on live conversation and follow-up questions asked in the moment.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Participating in national, regional or local population surveys as a Census Enumerator
This work happens in the physical world: national, regional or local population surveys, in a real place. Software cannot follow it there.
importance 95 · 4131/03
Source: “Participate in national, regional, or local population surveys as a Census Enumerator.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (0–14 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Census enumeration means visiting addresses and knocking on doors, even though online returns now cover much of it.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.

Show the other 143 tasks

Collecting and analysing survey data to forecast enrolment patterns
shifting to AI
This is reading one thing and writing another: survey data in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/01
Source: “Collect and analyse survey data to forecast enrolment patterns.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Survey data and enrolment forecasting are standard analysis tasks software performs quickly from figures already held.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Updating manual and computerised, confidential record systems
shifting to AI
This is reading one thing and writing another: manual in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/01
Source: “Update manual and computerised, confidential record systems.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Updating records is routine system work, though paper systems still need handling and confidentiality rules followed.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Regularlying update databases, spreadsheets and records to ensure data accuracy
shifting to AI
This is reading one thing and writing another: update databases, spreadsheets and records in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/01
Source: “Regularly update databases, spreadsheets, and records to ensure data accuracy.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping databases, spreadsheets and records accurate is routine data work software handles well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Identifying and recording specific addresses and households for census or marketing purposes
shifting to AI
This is reading one thing and writing another: specific addresses in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/03
Source: “Identify and record specific addresses and households for census or marketing purposes.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Identifying and recording addresses and households comes from address registers, which software matches and records well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Proofreading index entries for accuracy and clarity
shifting to AI
This is reading one thing and writing another: index entries in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/05
Source: “Proofread index entries for accuracy and clarity.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Proofreading entries for accuracy and clarity is routine checking software performs consistently.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Assigning identification numbers or codes to materials
shifting to AI
This is reading one thing and writing another: identification numbers in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/05
Source: “Assign identification numbers or codes to materials.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Assigning reference numbers or codes follows fixed rules software applies, though labels still go on physical items.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Finding and retrieving information from files in response to requests
shifting to AI
This is reading one thing and writing another: information in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/05
Source: “Find and retrieve information from files in response to requests.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (86–100 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Finding requested information is fast for software when records are digital, though paper files still need fetching.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing and editing existing definitions
shifting to AI
This is reading one thing and writing another: definitions in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/05
Source: “Review and edit existing definitions.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reviewing and editing existing definitions is straightforward text improvement software handles well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Ensuring the style and format of documents comply with agreed protocols
shifting to AI
This is reading one thing and writing another: the style in, a record out. That is the shape today's tools are built for.
importance 70 · 4131/05
Source: “Ensure the style and format of documents comply with agreed protocols.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking that documents follow agreed style and format rules is consistent rule-application software does well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining computerised record management systems to produce accurate reports
shifting to AI
This is reading one thing and writing another: computerised record management systems in, a record out. That is the shape today's tools are built for.
importance 65 · 4131/05
Source: “Maintain computerised record management systems to produce accurate reports.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Maintaining a records system and producing reports from it is standard software work.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring materials removed from files to ensure borrowed files
shifting to AI
This is reading one thing and writing another: materials in, a record out. That is the shape today's tools are built for.
importance 60 · 4131/05
Source: “Monitor materials removed from files to ensure borrowed files are returned.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (86–100 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Tracking which files are out on loan is straightforward system monitoring, though chasing paper files needs staff.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Recording materials filed or removed in logbooks or on computers
shifting to AI
This is reading one thing and writing another: materials in, a record out. That is the shape today's tools are built for.
importance 60 · 4131/05
Source: “Record materials filed or removed in logbooks or on computers.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (86–100 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Logging what was filed or removed is routine record entry, though paper logbooks are still written by hand.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Using software applications to prepare reports
shifting to AI
This is reading one thing and writing another: software applications in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/06
Source: “Use software applications to prepare reports, invoices, and other documents.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Producing reports, invoices and documents from templates is well-automated office work.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Ordering supplies to support medical office operations
shifting to AI
This is reading one thing and writing another: supplies in, a record out. That is the shape today's tools are built for.
importance 65 · 4131/06
Source: “Order supplies to support medical office operations.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Ordering office supplies follows set suppliers and rules, so ordering systems handle it.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining correspondence files to track communication activities
shifting to AI
This is reading one thing and writing another: correspondence files in, a record out. That is the shape today's tools are built for.
importance 60 · 4131/06
Source: “Maintain correspondence files to track communication activities.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (86–100 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping correspondence files organised is routine record work, though paper letters still need filing.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Calculating costs of orders
shifting to AI
This is reading one thing and writing another: costs of orders in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/07
Source: “Calculate costs of orders.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Working out what an order costs is straightforward calculation from prices already in the system.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Determining the need to purchase additional stock for sale
shifting to AI
This is reading one thing and writing another: this work in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/07
Source: “Determine the need to purchase additional stock for sale.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Deciding when to reorder stock follows sales patterns software forecasts well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Generating purchase orders for required goods
shifting to AI
This is reading one thing and writing another: purchase orders in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/07
Source: “Generate purchase orders for required goods.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Raising purchase orders is structured, rule-based work that purchasing systems already generate automatically.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Ordering supplies to meet organisational needs
shifting to AI
This is reading one thing and writing another: supplies in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/07
Source: “Order supplies to meet organisational needs.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Placing orders to meet organisational needs is routine purchasing-system work.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Comparing suppliers' bills with bids and purchasing orders to verify accuracy
shifting to AI
This is reading one thing and writing another: suppliers' bills in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/07
Source: “Compare suppliers' bills with bids and purchase orders to verify accuracy.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Matching supplier bills against orders and bids is exactly the checking software does quickly and consistently.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring in-house stock movement to track inventory changes
shifting to AI
This is reading one thing and writing another: in-house stock movement in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/07
Source: “Monitor in-house stock movement to track inventory changes.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (86–100 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Tracking stock movements is system monitoring, though physical counts still need someone in the store.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring the status of requisitions
shifting to AI
This is reading one thing and writing another: the status of requisitions in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/07
Source: “Monitor the status of requisitions, contracts, and orders.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping track of requisitions, contracts and orders is straightforward monitoring within purchasing systems.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Organizing specific areas of procurement spend into appropriate categories
shifting to AI
This is reading one thing and writing another: specific areas of procurement spend in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/07
Source: “Organize specific areas of procurement spend into appropriate categories.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Sorting spending into procurement categories is classification work software does accurately at scale.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing price lists
shifting to AI
This is reading one thing and writing another: price lists in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/07
Source: “Review price lists.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reviewing price lists is comparison work software does quickly and thoroughly.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Utilising software and systems to convey information through documents
shifting to AI
This is reading one thing and writing another: software in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/07
Source: “Utilise software and systems to convey information through documents, spreadsheets, presentations, and specialist programs.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Producing documents, spreadsheets and presentations is exactly what office software now drafts well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing and maintaining purchasing files and reports
shifting to AI
This is reading one thing and writing another: files in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/07
Source: “Prepare and maintain purchasing files and reports.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Maintaining purchasing files and reports is routine system work software handles.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing catalogues and trade journals to locate necessary goods and services
shifting to AI
This is reading one thing and writing another: catalogues in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/07
Source: “Review catalogues and trade journals to locate necessary goods and services.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Searching catalogues and trade journals for suitable goods is the kind of scanning software does quickly.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining knowledge of regulations affecting purchases
shifting to AI
This is reading one thing and writing another: knowledge of regulations affecting purchases in, a record out. That is the shape today's tools are built for.
importance 70 · 4131/07
Source: “Maintain knowledge of regulations affecting purchases.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping up with purchasing regulations means tracking published rules, which software does thoroughly.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Transcribing detailed medical reports from audio recordings to written format
shifting to AI
This is reading one thing and writing another: detailed medical reports in, a record out. That is the shape today's tools are built for.
importance 70 · 4131/06
Source: “Transcribe detailed medical reports from audio recordings to written format.” (UK task statement)
How this row was scored
Exposure score: 88 out of 100 (84–92 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Turning dictated medical notes into written reports is speech-to-text work software now does very accurately.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Demonstrating knowledge of national and international contractual and procedural procurement law
shifting to AI
This is reading one thing and writing another: knowledge of national in, a record out. That is the shape today's tools are built for.
importance 70 · 4131/07
Source: “Demonstrate knowledge of national and international contractual and procedural procurement law.” (UK task statement)
How this row was scored
Exposure score: 88 out of 100 (81–95 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Procurement law is published in detail, so software can explain and apply it, with lawyers confirming.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Arranging appointments for clients and staff across various sectors
shifting to AI
This is reading one thing and writing another: appointments in, a record out. That is the shape today's tools are built for.
importance 90 · 4131/06
Source: “Arrange appointments for clients and staff across various sectors.” (UK task statement)
How this row was scored
Exposure score: 85 out of 100 (81–89 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Booking appointments is scheduling work that online systems already do from start to finish.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 4/4.
Creating new entries using accurate and succinct definitions
shifting to AI
This is reading one thing and writing another: new entries in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/05
Source: “Create new entries using accurate and succinct definitions.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (76–90 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing short, accurate definitions suits language software, with an editor checking nuance and house style.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Maintaining awareness of new words or phrases coming into popular usage with a view to ensuring they're appropriate for the readership
shifting to AI
This is reading one thing and writing another: awareness of new words in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/05
Source: “Maintain awareness of new words or phrases coming into popular usage with a view to ensuring they're appropriate for the readership.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (76–90 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Tracking how language is changing draws on enormous amounts of published text.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Completing insurance forms as part of general office duties
shifting to AI
This is reading one thing and writing another: insurance forms in, a record out. That is the shape today's tools are built for.
importance 65 · 4131/06
Source: “Complete insurance forms as part of general office duties.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Insurance forms are standard documents completed from records already held, which software does quickly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Reviewing transcripts to ensure students meet graduation or university entrance requirements
shifting to AI
This is reading one thing and writing another: transcripts in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/01
Source: “Review transcripts to ensure students meet graduation or university entrance requirements.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking transcripts against published entry requirements is the kind of rule-checking software does reliably, with staff confirming.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining accurate and confidential patient or client records
shifting to AI
This is reading one thing and writing another: accurate in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/06
Source: “Maintain accurate and confidential patient or client records.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping patient and client records accurate is structured system work, with confidentiality rules built into the software.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Compiling medical charts, reports or correspondence using a personal computer
shifting to AI
This is reading one thing and writing another: medical charts, reports or correspondence in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/06
Source: “Compile medical charts, reports, or correspondence using a personal computer.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Compiling charts, reports and letters on a computer is document work software produces quickly from the record.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Logging treatment information in patient records
shifting to AI
This is reading one thing and writing another: treatment information in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/06
Source: “Log treatment information in patient records.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (74–88 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Recording treatment details in patient notes is structured entry software handles, with clinical accuracy checked by staff.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Completing and submitting insurance claims for patient billing
shifting to AI
This is reading one thing and writing another: insurance claims in, a record out. That is the shape today's tools are built for.
importance 70 · 4131/06
Source: “Complete and submit insurance claims for patient billing.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Insurance claims follow set codes and forms, which software completes accurately from the patient record.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Identifying and compiling patient data using standard classification systems
shifting to AI
This is reading one thing and writing another: patient data in, a record out. That is the shape today's tools are built for.
importance 70 · 4131/06
Source: “Identify and compile patient data using standard classification systems.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (74–88 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Clinical coding follows published classification systems software applies well, with coders checking difficult cases.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing correspondence for physicians or medical scientists
shifting to AI
This is reading one thing and writing another: correspondence in, a record out. That is the shape today's tools are built for.
importance 70 · 4131/06
Source: “Prepare correspondence for physicians or medical scientists.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Drafting letters for doctors and scientists is standard correspondence software produces well from the record.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining financial records and accounts to support medical services
shifting to AI
This is reading one thing and writing another: financial records in, a record out. That is the shape today's tools are built for.
importance 65 · 4131/06
Source: “Maintain financial records and accounts to support medical services.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping financial records for a practice is bookkeeping that accounting software already handles with oversight.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Procuring goods and services according to organizational budget rules using appropriate software and systems
shifting to AI
This is reading one thing and writing another: goods in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/07
Source: “Procure goods and services according to organizational budget rules using appropriate software and systems.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Buying within budget rules through purchasing software is structured work, with approvals kept with accountable staff.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Paying invoices
shifting to AI
This is reading one thing and writing another: invoices in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/07
Source: “Pay invoices.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Paying invoices is automated in accounts systems, with approval kept with accountable staff.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing requisitions for purchasing accuracy and necessity
shifting to AI
This is reading one thing and writing another: requisitions in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/07
Source: “Review requisitions for purchasing accuracy and necessity.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking requisitions for accuracy and necessity follows clear rules software applies, with buyers approving.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Utilising different types of documentation and terminology in the commercial contract process
shifting to AI
This is reading one thing and writing another: different types of documentation in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/07
Source: “Utilise different types of documentation and terminology in the commercial contract process.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (74–88 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Working with contract documents and terminology is document handling software does well, with legal sign-off elsewhere.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Distributing invitation-to-tender forms for public posting
shifting to AI
This is reading one thing and writing another: invitation-to-tender forms in, a record out. That is the shape today's tools are built for.
importance 70 · 4131/07
Source: “Distribute invitation-to-tender forms for public posting.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (74–88 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Issuing invitation-to-tender documents follows set templates and publication rules software handles.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Processing student admissions to facilitate their entry into the department
shifting to AI
This is reading one thing and writing another: student admissions in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/01
Source: “Process student admissions to facilitate their entry into the department.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Processing admissions is structured form and record work that student systems already largely automate.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Describing survey objectives and procedures to interviewees
shifting to AI
This is reading one thing and writing another: survey objectives in, a record out. That is the shape today's tools are built for.
importance 90 · 4131/03
Source: “Describe survey objectives and procedures to interviewees.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (72–86 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Explaining a survey purpose and rules is standard scripted information software can deliver, usually alongside a person.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Contacting individuals to schedule interviews at their home or place of business
shifting to AI
This is reading one thing and writing another: individuals in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/03
Source: “Contact individuals to schedule interviews at their home or place of business.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Arranging interview appointments is scheduling and messaging that booking software already handles.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Scheduling medical consultations
shifting to AI
This is reading one thing and writing another: medical consultations in, a record out. That is the shape today's tools are built for.
importance 90 · 4131/06
Source: “Schedule medical consultations.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Booking consultations follows clinic rules and diary availability, which scheduling software already handles.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Answering telephone calls and directing them to the appropriate department or individual
shifting to AI
This is reading one thing and writing another: telephone calls in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/06
Source: “Answer telephone calls and direct them to the appropriate department or individual.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Answering and routing calls is something phone systems and automated assistants already do.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Contacting medical facilities or departments to book patients for tests or admission
shifting to AI
This is reading one thing and writing another: medical facilities in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/06
Source: “Contact medical facilities or departments to book patients for tests or admission.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Arranging tests and admissions with other departments is booking and messaging work software handles well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Directing calls to appropriate staff
shifting to AI
This is reading one thing and writing another: calls in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/06
Source: “Direct calls to appropriate staff.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Routing calls to the right person is one of the oldest tasks phone systems automate.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Scheduling patient diagnostic appointments
shifting to AI
This is reading one thing and writing another: patient diagnostic appointments in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/06
Source: “Schedule patient diagnostic appointments.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Booking diagnostic appointments follows set rules and availability, which scheduling software handles.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Confirming medical consultations
shifting to AI
This is reading one thing and writing another: medical consultations in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/06
Source: “Confirm medical consultations.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Confirming appointments is automatic messaging that most surgeries already run through software.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Contacting suppliers to schedule or expedite deliveries
shifting to AI
This is reading one thing and writing another: suppliers in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/07
Source: “Contact suppliers to schedule or expedite deliveries.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Chasing suppliers about delivery dates is routine messaging that ordering systems already automate.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Facilitating purchase orders by coordinating between suppliers and company staff
shifting to AI
This is reading one thing and writing another: purchase orders in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/07
Source: “Facilitate purchase orders by coordinating between suppliers and company staff.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Moving purchase orders between suppliers and staff is coordination that purchasing systems largely automate.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Handling enquiries from customers and suppliers about order status
shifting to AI
This is reading one thing and writing another: enquiries in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/07
Source: “Handle enquiries from customers and suppliers about order status, changes, or cancellations.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Order status questions follow familiar patterns, so software answers most of them straight from the system.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Responding to procurement-related enquiries as a first line of action
shifting to AI
This is reading one thing and writing another: procurement-related enquiries in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/07
Source: “Respond to procurement-related enquiries as a first line of action.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: First-line procurement questions follow familiar patterns software answers from policy and system data.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Performing administrative tasks relevant to the job role
shifting to AI
This is reading one thing and writing another: this work in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/02
Source: “Perform administrative tasks relevant to the job role.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: General office administration is screen-based, documented work software supports strongly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing data obtained from interview for completeness and accuracy
shifting to AI
This is reading one thing and writing another: data in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/03
Source: “Review data obtained from interview for completeness and accuracy.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking answers for gaps and errors is routine, though some accuracy checks mean going back to the person.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Indexing photographs, diagrams and other illustrations
shifting to AI
This is reading one thing and writing another: photographs, diagrams and other illustrations in, a record out. That is the shape today's tools are built for.
importance 90 · 4131/05
Source: “Index photographs, diagrams and other illustrations.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Describing and indexing images is something software does well, though unusual or specialist illustrations still need checking.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Interpreting and documenting the meanings of new and existing terminology in a specific field
shifting to AI
This is reading one thing and writing another: the meanings of new and existing terminology in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/05
Source: “Interpret and document the meanings of new and existing terminology in a specific field.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Explaining and documenting specialist terms is writing work software does well from published sources, with expert review.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Entering data from source documents into specific data fields or onto tapes or disks using keyboards or scanners
shifting to AI
This is reading one thing and writing another: data in, a record out. That is the shape today's tools are built for.
importance 50 · 4131/05
Source: “Enter data from source documents into specific data fields or onto tapes or disks using keyboards or scanners.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keying or scanning data from source documents is the most automatable part of records work.
The five ratings: output a model can produce 4/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Evaluating suppliers based on price
shifting to AI
This is reading one thing and writing another: suppliers in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/07
Source: “Evaluate suppliers based on price, quality, service, and reliability.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Scoring suppliers on price, quality and reliability follows set criteria and data software compiles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Articulating business objectives in procurement specifications using appropriate tools and techniques
shifting to AI
This is reading one thing and writing another: business objectives in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/07
Source: “Articulate business objectives in procurement specifications using appropriate tools and techniques, such as lean sourcing.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing procurement specifications from business objectives is structured writing software drafts, with buyers checking they reflect real needs.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Evaluating costs by benchmarking against industry standards or high performers
shifting to AI
This is reading one thing and writing another: costs in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/07
Source: “Evaluate costs by benchmarking against industry standards or high performers.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Benchmarking costs against industry standards is data comparison software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Identifying and monitoring the demand for goods and services
shifting to AI
This is reading one thing and writing another: the demand in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/07
Source: “Identify and monitor the demand for goods and services, including historic and future demand/trends and ensuring that deliveries of goods and services meet the organisation's needs.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Tracking demand trends is strong ground for software, though making sure deliveries actually arrive means chasing people.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring suppliers' sustainability performance to ensure compliance with environmental standards
shifting to AI
This is reading one thing and writing another: suppliers' sustainability performance in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/07
Source: “Monitor suppliers' sustainability performance to ensure compliance with environmental standards.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Monitoring supplier sustainability data against standards is reporting and comparison work software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Purchasing materials or services to support operational needs
shifting to AI
This is reading one thing and writing another: materials in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/07
Source: “Purchase materials or services to support operational needs.” (UK task statement)
How this row was scored
Exposure score: 70 out of 100 (63–77 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Ordering materials and services runs through purchasing systems that already handle most of the work.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 4/4.
Scanning or reading incoming materials to determine how and where they
shifting to AI
This is reading one thing and writing another: materials in, a record out. That is the shape today's tools are built for.
importance 70 · 4131/05
Source: “Scan or read incoming materials to determine how and where they should be classified or filed.” (UK task statement)
How this row was scored
Exposure score: 69 out of 100 (62–76 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reading incoming documents and deciding where they belong is a judgment computers now make accurately for standard material.
The five ratings: output a model can produce 4/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Arranging medical and diagnostic testing for patients and their relatives
shifting to AI
This is reading one thing and writing another: medical and diagnostic in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/06
Source: “Arrange medical and diagnostic testing for patients and their relatives.” (UK task statement)
How this row was scored
Exposure score: 69 out of 100 (62–76 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Booking tests and appointments is structured scheduling software handles, once a clinician has asked for the test.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Preparing and distributing invoices to bill clients or pay account expenses
shifting to AI
This is reading one thing and writing another: invoices in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/07
Source: “Prepare and distribute invoices to bill clients or pay account expenses.” (UK task statement)
How this row was scored
Exposure score: 69 out of 100 (65–73 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Producing and sending invoices is structured, templated work billing software already generates, with only light handling of post.
The five ratings: output a model can produce 4/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Soliciting bid proposals from suppliers
shifting to AI
This is reading one thing and writing another: bid proposals in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/07
Source: “Solicit bid proposals from suppliers.” (UK task statement)
How this row was scored
Exposure score: 69 out of 100 (62–76 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Inviting bids follows set templates and rules software prepares, with public procurement requirements checked by staff.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Completing stock distribution paperwork accurately and promptly
shifting to AI
This is reading one thing and writing another: stock distribution paperwork in, a record out. That is the shape today's tools are built for.
importance 70 · 4131/07
Source: “Complete stock distribution paperwork accurately and promptly.” (UK task statement)
How this row was scored
Exposure score: 69 out of 100 (62–76 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Stock distribution paperwork is routine form-filling, though it usually accompanies goods being physically moved.
The five ratings: output a model can produce 4/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Handling personal, confidential and sensitive information with strict adherence to legal and organisational confidentiality policies
shifting to AI
This is reading one thing and writing another: personal, confidential and sensitive information in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/04
Source: “Handle personal, confidential, and sensitive information with strict adherence to legal and organisational confidentiality policies.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Handling confidential records safely is documented procedure, with the systems themselves enforcing most of the access rules.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Approving invoices for procurement and purchasing activities
shifting to AI
This is reading one thing and writing another: invoices in, a record out. That is the shape today's tools are built for.
importance 90 · 4131/07
Source: “Approve invoices for procurement and purchasing activities.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Invoice approval is rule-checking software does well, but someone accountable signs off the spending.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing quotation responses and assisting in tender response to ensure value for money
shifting to AI
This is reading one thing and writing another: quotation responses in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/07
Source: “Analyse quotation responses and assist in tender response to ensure value for money.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Comparing quotations and drafting tender responses is analysis and writing software performs well, with buyers checking judgement calls.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Evaluating and monitoring contract performance to ensure compliance with contractual obligations and to determine need for changes
shifting to AI
This is reading one thing and writing another: contract performance in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/07
Source: “Evaluate and monitor contract performance to ensure compliance with contractual obligations and to determine need for changes.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Monitoring whether suppliers are meeting contract terms is comparison work software does, with buyers acting on it.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Evaluating contract terms, conditions and obligations to ensure delivery and supplier performance
shifting to AI
This is reading one thing and writing another: contract terms, conditions and obligations in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/07
Source: “Evaluate contract terms, conditions, and obligations to ensure delivery and supplier performance.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reading contract terms and checking obligations are met is document analysis software handles well, with buyers deciding.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing cost budgets
shifting to AI
This is reading one thing and writing another: cost budgets in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/07
Source: “Prepare cost budgets.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Cost budgets are built from figures already held, so software drafts them, with managers owning the assumptions.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Carrying out due diligence in supplier sourcing
shifting to AI
This is reading one thing and writing another: due diligence in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/07
Source: “Carry out due diligence in supplier sourcing, including pre-qualification based on financial stability, insurance, and technical capacity.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Supplier due diligence checks published financial and insurance information, which software gathers and assesses consistently.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Ensuring regulatory rules or changes are communicated through company policies and procedures
shifting to AI
This is reading one thing and writing another: regulatory rules in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/04
Source: “Ensure regulatory rules or changes are communicated through company policies and procedures.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Turning a rule change into updated policy wording is drafting work, though it needs internal agreement.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Sharing updates on SEN policies and practices with colleagues
shifting to AI
This is reading one thing and writing another: updates in, a record out. That is the shape today's tools are built for.
importance 65 · 4131/04
Source: “Share updates on SEN policies and practices with colleagues.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Summarising and sharing policy updates with colleagues is writing work software drafts well from published guidance.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Providing information on records or files in response to inquiries
shifting to AI
This is reading one thing and writing another: information in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/05
Source: “Provide information on records or files in response to inquiries.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Looking up a record and reporting what it says is straightforward retrieval work.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Responding to telephone enquiries as part of administrative support
shifting to AI
This is reading one thing and writing another: telephone enquiries in, a record out. That is the shape today's tools are built for.
importance 85 · 4131/06
Source: “Respond to telephone enquiries as part of administrative support.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (60–68 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Most routine enquiries can be answered automatically, though callers often want a person.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Identifying cost-saving opportunities and delivering services in the most effective and efficient manner
shifting to AI
This is reading one thing and writing another: opportunities in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/07
Source: “Identify cost-saving opportunities and deliver services in the most effective and efficient manner.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Spotting savings is analysis software does well, though acting on it needs agreement across the organisation.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Forecasting demand in consultation with supply chain planners
shifting to AI
This is reading one thing and writing another: demand in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/07
Source: “Forecast demand in consultation with supply chain planners.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Demand forecasting is a strong area for software, though planners still agree the assumptions together.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Implementing systems for supplier selection
shifting to AI
This is reading one thing and writing another: systems in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/07
Source: “Implement systems for supplier selection.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Setting up supplier selection systems is design and documentation work software supports, with buyers deciding the criteria.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Liaising with purchasing colleagues to manage supply chain activities
shifting to AI
This is reading one thing and writing another: purchasing colleagues in, a record out. That is the shape today's tools are built for.
importance 75 · 4131/07
Source: “Liaise with purchasing colleagues to manage supply chain activities.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Coordinating supply chain work with colleagues is largely messaging and shared systems, with agreement reached between people.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Receiving and routing messages or documents
shifting to AI
This is reading one thing and writing another: messages in, a record out. That is the shape today's tools are built for.
importance 80 · 4131/06
Source: “Receive and route messages or documents, such as laboratory results, to appropriate staff.” (UK task statement)
How this row was scored
Exposure score: 61 out of 100 (54–68 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Receiving and routing results and messages is structured system work, with a little handling of paper still involved.
The five ratings: output a model can produce 4/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing and recommending a tailored procurement strategy for clients
changing shape
The software now makes the first pass at a tailored procurement strategy, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 4131/07
Source: “Develop and recommend a tailored procurement strategy for clients.” (UK task statement)
How this row was scored
Exposure score: 57 out of 100 (50–64 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: A tailored procurement strategy can be drafted from standard frameworks, though each client real constraints shape it.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Assessing sustainability risks and opportunities in sourcing decisions through pre-procurement market engagement
changing shape
The software now makes the first pass at sustainability risks, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 4131/07
Source: “Assess sustainability risks and opportunities in sourcing decisions through pre-procurement market engagement.” (UK task statement)
How this row was scored
Exposure score: 57 out of 100 (50–64 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Assessing sustainability risks draws on published data, but market engagement means talking to suppliers directly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Adding new material to file records or create new records
changing shape
The software now makes the first pass at new material, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 4131/05
Source: “Add new material to file records or create new records as necessary.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Creating and updating records from incoming documents is largely software work, though some paper still has to be handled by hand.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Contributing to procurement decision making to ensure value for money
changing shape
The software now makes the first pass at procurement decision, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 4131/07
Source: “Contribute to procurement decision making to ensure value for money.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Software can lay out the value-for-money case, but the decision rests with accountable people.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Implementing different procurement and contractual models
changing shape
The software now makes the first pass at different procurement, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 4131/07
Source: “Implement different procurement and contractual models, such as SMEs, mutual, and joint ventures.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Applying different procurement and contracting models is documented practice software supports, with buyers judging what fits.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Applying financial analysis to cost and pricing models to influence supplier and customer behaviours
changing shape
The software now makes the first pass at financial analysis, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 80 · 4131/07
Source: “Apply financial analysis to cost and pricing models to influence supplier and customer behaviours.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Cost and pricing analysis is standard number work, though using it to shift behaviour means persuading people.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Resolving issues with customers, suppliers or colleagues through clear and concise discussion and negotiation
changing shape
The software now makes the first pass at issues, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 75 · 4131/07
Source: “Resolve issues with customers, suppliers, or colleagues through clear and concise discussion and negotiation.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Sorting out problems with suppliers or colleagues is largely conversation, though software can prepare the position.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Logging patients' medical information and vital signs
changing shape
The software now makes the first pass at patients' medical information, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 70 · 4131/06
Source: “Log patients' medical information and vital signs.” (UK task statement)
How this row was scored
Exposure score: 52 out of 100 (45–59 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Recording medical information and observations is structured entry, though the readings come from someone at the bedside.
The five ratings: output a model can produce 4/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Transmiting correspondence by post, email or fax
changing shape
The software now makes the first pass at correspondence, but part of it still happens in the physical world. So the job becomes checking and deciding rather than producing.
importance 65 · 4131/06
Source: “Transmit correspondence by post, email, or fax.” (UK task statement)
How this row was scored
Exposure score: 50 out of 100 (43–57 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Sending correspondence by email is automatic, but anything going by post still has to be printed and posted.
The five ratings: output a model can produce 4/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Posting monthly statements to patients to ensure transparency
changing shape
The software now makes the first pass at statements, but part of it still happens in the physical world. So the job becomes checking and deciding rather than producing.
importance 55 · 4131/06
Source: “Post monthly statements to patients to ensure transparency.” (UK task statement)
How this row was scored
Exposure score: 46 out of 100 (39–53 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Producing monthly statements is automatic from the billing system, though posting them out involves physical handling.
The five ratings: output a model can produce 4/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining stock levels to ensure efficient inventory management
changing shape
The software now makes the first pass at stock levels, but part of it still happens in the physical world. So the job becomes checking and deciding rather than producing.
importance 60 · 4131/06
Source: “Maintain stock levels to ensure efficient inventory management.” (UK task statement)
How this row was scored
Exposure score: 41 out of 100 (34–48 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Working out what to reorder and when is well-documented number work software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Assisting in student recruitment, enrolment and placement activities
staying human
The value here is that a specific person handles student recruitment, enrolment and placement activities and stands behind it. That is earned, not computed.
importance 85 · 4131/01
Source: “Assist in student recruitment, enrolment, and placement activities.” (UK task statement)
How this row was scored
Exposure score: 39 out of 100 (32–46 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Enrolment admin follows set steps software handles, though applicants often want to speak to someone.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Addressing customer enquiries and complaints promptly and effectively
staying human
The value here is that a specific person handles customer enquiries and stands behind it. That is earned, not computed.
importance 80 · 4131/01
Source: “Address customer enquiries and complaints promptly and effectively.” (UK task statement)
How this row was scored
Exposure score: 39 out of 100 (32–46 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Most enquiries and complaints follow familiar patterns software can answer, though some customers want a manager.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Interpreting survey questions to enhance interviewees' understanding
staying human
The value here is that a specific person handles survey questions and stands behind it. That is earned, not computed.
importance 85 · 4131/03
Source: “Interpret survey questions to enhance interviewees' understanding.” (UK task statement)
How this row was scored
Exposure score: 39 out of 100 (32–46 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Clarifying what a survey question means is scripted help, but doing it mid-interview needs the interviewer there.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Identifying and resolving inconsistencies in interviewees' responses through questioning or explanation
staying human
The value here is that a specific person handles inconsistencies and stands behind it. That is earned, not computed.
importance 80 · 4131/03
Source: “Identify and resolve inconsistencies in interviewees' responses through questioning or explanation.” (UK task statement)
How this row was scored
Exposure score: 39 out of 100 (32–46 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Chasing inconsistent answers needs a live conversation, though software can flag which answers do not add up.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Inventorying and ordering medical, lab or office supplies or equipment
staying human
This work happens in the physical world: medical, lab or office supplies or equipment, in a real place. Software cannot follow it there.
importance 65 · 4131/06
Source: “Inventory and order medical, lab, or office supplies or equipment.” (UK task statement)
How this row was scored
Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Ordering supplies is automated, but counting what is actually on the shelves means being there.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Determining the nature and purpose of their visit
staying human
The value here is that a specific person handles the nature and stands behind it. That is earned, not computed.
importance 75 · 4131/06
Source: “Determine the nature and purpose of their visit.” (UK task statement)
How this row was scored
Exposure score: 34 out of 100 (27–41 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Working out why someone has come needs a careful conversation, and in healthcare getting it wrong matters.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Providing judges, magistrates and solicitors with the necessary paperwork
staying human
This work happens in the physical world: judges, magistrates and solicitors, in a real place. Software cannot follow it there.
importance 85 · 4131/02
Source: “Provide judges, magistrates, and solicitors with the necessary paperwork.” (UK task statement)
How this row was scored
Exposure score: 33 out of 100 (26–40 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Preparing the right paperwork for judges and solicitors is document work, though court bundles are often handed over in person.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Advising students on academic and career choices
staying human
The value here is that a specific person handles students and stands behind it. That is earned, not computed.
importance 85 · 4131/01
Source: “Advise students on academic and career choices.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (28–36 allowing for uncertainty): low exposure, high confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Good advice on choices rests on knowing the pupil and being someone they trust.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Carrying out administrative tasks, such as answering telephone calls
staying human
This work happens in the physical world: administrative tasks, in a real place. Software cannot follow it there.
importance 75 · 4131/02
Source: “Carry out administrative tasks, such as answering telephone calls, filing court documents, or maintaining office supplies or equipment.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Court office duties mix calls and filing; the written parts suit software but supplies and paper still need handling.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Questioning applicants to obtain required information
staying human
This work happens in the physical world: applicants, in a real place. Software cannot follow it there.
importance 90 · 4131/03
Source: “Question applicants to obtain required information such as name, address, or age.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Standard questions can be asked by an online form, but this work involves calling on people directly.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Providing patients with information and instructions about their care
staying human
The rules require a named, qualified person to answer for patients, and that person cannot be a piece of software.
importance 75 · 4131/06
Source: “Provide patients with information and instructions about their care.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Explaining care instructions is partly scripted, but patients ask questions and clinical advice needs qualified staff.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Interviewing suppliers to learn about products
staying human
The value here is that a specific person handles suppliers and stands behind it. That is earned, not computed.
importance 80 · 4131/07
Source: “Interview suppliers to learn about products, services, and prices.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Talking to suppliers about products and prices is a live conversation, though preparation and notes can be automated.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Conducting negotiations to secure favourable terms for contracts
staying human
The value here is that a specific person handles negotiations and stands behind it. That is earned, not computed.
importance 85 · 4131/07
Source: “Conduct negotiations to secure favourable terms for contracts.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Negotiating contract terms depends on live give and take with the other side.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Negotiating agreements with external and internal organizations and stakeholders using effective communication skills
staying human
The value here is that a specific person handles agreements and stands behind it. That is earned, not computed.
importance 85 · 4131/07
Source: “Negotiate agreements with external and internal organizations and stakeholders using effective communication skills.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Reaching agreement with other organisations depends on live negotiation between people.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Negotiating effectively with colleagues, clients and financial stakeholders
staying human
The value here is that a specific person handles colleagues, clients and financial stakeholders and stands behind it. That is earned, not computed.
importance 80 · 4131/07
Source: “Negotiate effectively with colleagues, clients, and financial stakeholders.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Negotiating with colleagues, clients and finance depends on live discussion and established working relationships.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Implementing new filing systems
staying human
This work happens in the physical world: new filing systems, in a real place. Software cannot follow it there.
importance 70 · 4131/05
Source: “Implement new filing systems.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Software can design a new filing system, but moving existing records across is a hands-on project.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Interviewing patients to complete documents and case histories
staying human
This work happens in the physical world: patients, in a real place. Software cannot follow it there.
importance 75 · 4131/06
Source: “Interview patients to complete documents and case histories.” (UK task statement)
How this row was scored
Exposure score: 23 out of 100 (16–30 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Taking a case history means interviewing the patient in person, though software can draft the written record.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Making copies of information and delivering to authorised users
staying human
This work happens in the physical world: copies of information, in a real place. Software cannot follow it there.
importance 50 · 4131/05
Source: “Make copies of information and deliver to authorised users.” (UK task statement)
How this row was scored
Exposure score: 19 out of 100 (12–26 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Copying information is instant digitally, but physical copies still have to be made and delivered.
The five ratings: output a model can produce 3/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Negotiating with project stakeholders to obtain resources or materials
staying human
The value here is that a specific person handles project stakeholders and stands behind it. That is earned, not computed.
importance 75 · 4131/07
Source: “Negotiate with project stakeholders to obtain resources or materials.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (11–25 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Negotiating for resources depends on standing and relationships with the people deciding.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Interviewing patients to obtain their medical histories
staying human
This work happens in the physical world: patients, in a real place. Software cannot follow it there.
importance 70 · 4131/06
Source: “Interview patients to obtain their medical histories.” (UK task statement)
How this row was scored
Exposure score: 15 out of 100 (8–22 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: A records clerk taking a history is form-filling rather than a clinical assessment, but it still means sitting with the patient.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Carrying out periodic inspections of materials or files to ensure correct placement
staying human
This work happens in the physical world: periodic inspections of materials, in a real place. Software cannot follow it there.
importance 75 · 4131/05
Source: “Carry out periodic inspections of materials or files to ensure correct placement, legibility, or proper condition.” (UK task statement)
How this row was scored
Exposure score: 14 out of 100 (7–21 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Checking that files are in the right place and still legible means physically going through them.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Inspecting deliveries for accuracy and quality upon arrival
staying human
This work happens in the physical world: deliveries, in a real place. Software cannot follow it there.
importance 80 · 4131/07
Source: “Inspect deliveries for accuracy and quality upon arrival.” (UK task statement)
How this row was scored
Exposure score: 14 out of 100 (7–21 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Counts can be checked against paperwork automatically, but seeing the goods means being at the bay.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Working closely with students, staff, parents, governors and the community
staying human
The value here is that a specific person handles students, staff, parents, governors and the community and stands behind it. That is earned, not computed.
importance 80 · 4131/01
Source: “Work closely with students, staff, parents, governors and the community.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Working closely with students, parents and governors depends on ongoing personal relationships rather than paperwork.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Filing materials to ensure examination integrity
staying human
This work happens in the physical world: materials, in a real place. Software cannot follow it there.
importance 90 · 4131/04
Source: “File materials to ensure examination integrity.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Keeping exam papers secure means physically storing and handling them under strict conditions.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Duplicating examination materials for distribution
staying human
This work happens in the physical world: examination materials, in a real place. Software cannot follow it there.
importance 85 · 4131/04
Source: “Duplicate examination materials for distribution.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Copying exam papers for distribution means running and handling physical printing under secure conditions.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Greeting and logging in patients arriving at surgery or clinic
staying human
This work happens in the physical world: patients, in a real place. Software cannot follow it there.
importance 90 · 4131/06
Source: “Greet and log in patients arriving at surgery or clinic.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Greeting and booking in patients happens face-to-face at the desk, even where check-in screens help.
The five ratings: output a model can produce 3/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Gathering materials from departments or employees
staying human
This work happens in the physical world: materials, in a real place. Software cannot follow it there.
importance 60 · 4131/05
Source: “Gather materials from departments or employees to be filed.” (UK task statement)
How this row was scored
Exposure score: 12 out of 100 (5–19 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Collecting paperwork from departments and colleagues means going round and picking it up.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Establishing and maintaining strong collaborative relationships with customers
staying human
The value here is that a specific person handles strong collaborative relationships and stands behind it. That is earned, not computed.
importance 80 · 4131/07
Source: “Establish and maintain strong collaborative relationships with customers, suppliers, and stakeholders.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Long-term working relationships with customers and suppliers are the whole point of this task.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 4/4 · how much data exists 2/4.
Developing and maintaining professional relationships with stakeholders and senior managers
staying human
The value here is that a specific person handles professional relationships and stands behind it. That is earned, not computed.
importance 80 · 4131/07
Source: “Develop and maintain professional relationships with stakeholders and senior managers.” (UK task statement)
How this row was scored
Exposure score: 2 out of 100 (0–6 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Professional relationships with senior colleagues exist between people, and cannot be produced by anything else.
The five ratings: output a model can produce 0/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 4/4 · how much data exists 1/4.
Calling defendants and witnesses into court
staying human
This work happens in the physical world: defendants, in a real place. Software cannot follow it there.
importance 95 · 4131/02
Source: “Call defendants and witnesses into court.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Calling parties into court means being present in the building and speaking to people there.
The five ratings: output a model can produce 1/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Enforcing courtroom rules of behaviour
staying human
This work happens in the physical world: courtroom rules of behaviour, in a real place. Software cannot follow it there.
importance 95 · 4131/02
Source: “Enforce courtroom rules of behaviour.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Keeping order in a courtroom means being physically present with the authority to intervene.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 1/4.
Handling evidence and exhibits during court proceedings
staying human
This work happens in the physical world: evidence, in a real place. Software cannot follow it there.
importance 95 · 4131/02
Source: “Handle evidence and exhibits during court proceedings.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it.
The rating behind it: Handing exhibits to and from the court means physically holding and passing objects in the room.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 1/4.
Checking courtroom for security and cleanliness
staying human
This work happens in the physical world: courtroom, in a real place. Software cannot follow it there.
importance 90 · 4131/02
Source: “Check courtroom for security and cleanliness.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Checking a courtroom is safe and tidy means physically walking through the room, which no software can do.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Warning persons not to smoke or disturb court procedure
staying human
This work happens in the physical world: persons not, in a real place. Software cannot follow it there.
importance 90 · 4131/02
Source: “Warn persons not to smoke or disturb court procedure.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Warning someone about their behaviour in court requires standing in the room with them.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 1/4.
Greeting and directing individuals entering the court to the appropriate locations
staying human
This work happens in the physical world: individuals entering the court, in a real place. Software cannot follow it there.
importance 85 · 4131/02
Source: “Greet and direct individuals entering the court to the appropriate locations.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Meeting people at the door and pointing them the right way means being physically present in the building.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Operating and maintaining audio-visual equipment to ensure smooth conduct of examinations
staying human
This work happens in the physical world: audio-visual equipment, in a real place. Software cannot follow it there.
importance 60 · 4131/04
Source: “Operate and maintain audio-visual equipment to ensure smooth conduct of examinations.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Setting up and maintaining audio-visual equipment means physically handling the kit in the room.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Placing materials into storage receptacles according to classification and identification information
staying human
This work happens in the physical world: materials, in a real place. Software cannot follow it there.
importance 70 · 4131/05
Source: “Place materials into storage receptacles according to classification and identification information.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Putting materials into the right storage boxes and shelves is physical work.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing and processing papers for use in scanning
staying human
This work happens in the physical world: papers, in a real place. Software cannot follow it there.
importance 65 · 4131/05
Source: “Prepare and process papers for use in scanning, microfilming, and microfiche.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Preparing paper for scanning and microfilming means handling the documents.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Guiding patients to examination rooms
staying human
This work happens in the physical world: patients, in a real place. Software cannot follow it there.
importance 80 · 4131/06
Source: “Guide patients to examination rooms.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Walking a patient to an examination room means being with them in the building.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Inspecting products to ensure they meet specifications
staying human
This work happens in the physical world: products, in a real place. Software cannot follow it there.
importance 75 · 4131/07
Source: “Inspect products to ensure they meet specifications.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Checking that delivered products match the specification means physically examining them.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

What this job pays, and how many people do it

Median pay: £28,700a year, before tax, the middle of the range, so half earn more and half earn less.ashe-t14, 2025 · ASHE 2025 provisional (reference April 2025)Provisional, because the ONS revises this figure in the autumn.
How we know this
Source: ashe-t14
Reference period: ASHE 2025 provisional (reference April 2025)
Rounding: Shown to the nearest £100. The exact published figure is in the downloadable dataset. We do not render pounds the survey cannot support.
People doing this job: 157,400in the UK, 2026.nomis-aps · Apr 2025-Mar 2026 (latest APS 12-month period)This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.

What is deliberately not here: a forecast of how many of these jobs exist in ten years. Where an official projection exists for a market we publish it with its vintage; where it does not, we leave the space empty rather than borrow the other country’s number.

Why this is shifting

The reason is boringly specific. Most of what is shifting here is reading one thing and writing another: related topics in, a record out. The rows above are exactly that shape: crossreferencing related topics to ensure comprehensive coverage in documentation and compiling, recording. What it cannot do is be there in the room, and that is still where office machines, photocopiers, scanners and personal computers get done. Which is why this page talks about your tasks changing, not your job ending.

Your move

Over a pint: what I’d tell you if you were my friend

The exposed part of your job is the biggest part, and I am not going to dress that up: crossreferencing related topics to ensure comprehensive coverage in documentation is work today's tools do quickly and cheaply, and that is not coming back.

So, given all that: 62% of this job's task weight sits in rows the software is already learning, 9% in rows that change shape rather than disappear, and 29% in rows it is nowhere near. That is the position, measured across 153 scored tasks. It is not a forecast about you.

What you have that the software does not is operating office machines, photocopiers, scanners and personal computers, plus the years of knowing when something looks wrong before you can say why. That is the raw material for everything below.

This week: one thing

Sit on the machine's side of the desk. Pick one real piece of related topics you would normally do yourself, let whatever software you already have take the first pass at it, and then go through what it produced and write down every single thing it got wrong. One evening this week. Do not fix anything yet. Just catch it.

What you end up holding: a written list of the machine’s mistakes, in your handwriting
How long it takes: an evening, or an hour if you pick one job rather than one client

If you can’t run software on your employer’s or your clients’ data: Do the same hunt on paper. Take one printed piece of related topics, work through it the way you always do, and mark every point where you made a call rather than followed a rule. Same evening, same list, nothing to log into and nobody to ask permission from. That list is the same artifact: it is the judgment written down.

Over the next 90 days

Change one sentence about what you do. Not on a CV. Out loud, to whoever pays you. From “my job is crossreferencing related topics to ensure comprehensive coverage in documentation” to “I check what the software does and tell you what it means.” Your error list from this week is what makes that sentence true instead of a claim, so use it: show it once, to one person, inside the next ninety days. Same skills, priced as judgment rather than as typing.

Over the next 12 months

Walk toward the end of this job that answers for things, and get it recognised. Pick the one part of operating office machines, photocopiers, scanners and personal computers you are already best at, and spend the year making it formal: a qualification, a named responsibility, a specialism people ask for by name. Price it honestly: that is evenings, it is months rather than weeks, and the seats are competitive because everyone in your position is looking at the same door. Before you pay for anything, spend an hour with National Careers Service. It is free and government-funded, and it is listed below with the rest of the free routes.

The roads out of here, and why I am not sending you down them

I looked at the obvious moves out of this job, and here is what I found.

I checked the 12 nearest UK occupations to records clerks and assistants (nearest by the work that AI is not taking, not by job title), and none of them survived. The closest was purchasing managers and directors: only about 3% of its durable work is work you already do and the 2.0× pay gap is the market pricing a barrier. I am not going to pretend that is comfortable news: 62% of your own task list is already in the top exposure band. But the answer on this evidence is not a sideways jump into a job with the same problem. It is to walk toward the end of this one that answers for things. “call defendants and witnesses into court” is the part that stays with a person, and spending a year getting formally recognised for it beats a standing start somewhere else.

How that was checked: this job was compared against all 412 UK occupations in this release on their official task statements, and the 12 nearest were examined one by one. A move that turns on an industry, an employer or a qualification rather than on the work itself will not show up in a check like that. And this release carries no licence register, so anything you are weighing needs that looked up separately.

3 moves I checked and rejected

These are the obvious-looking jumps. They are here with their reasons rather than quietly dropped, because the ones that fail are worth knowing about. It is one less thing to turn over at night.

Purchasing managers and directors
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “conduct negotiations to secure favourable terms for contracts”. Across the whole of both lists that adds up to about 3% of the work in that job the software is not taking.
Why I am not recommending it: Almost none of it is work you already do: about 3% of the durable side of that job. That is a different job, not a next step. The pay gap is the market pricing a barrier: £58,005 against your £28,656 is 2.02× (ASHE Table 14.7a, 2025 provisional (both)), and you would be crossing it holding about 3% of their durable work. A gap that size with an overlap that small is a wish, not a route.
Look at that job’s page anyway →
Medical secretaries
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “arrange hospital admissions for patient treatment and care”. Across the whole of both lists that adds up to about 2% of the work in that job the software is not taking.
Why I am not recommending it: Almost none of it is work you already do: about 2% of the durable side of that job. That is a different job, not a next step. I will not move you off one melting floe onto another: 68% of its own task list already scores in the top exposure band (65/100 in this release), so the same software is eating it.
Look at that job’s page anyway →
Paramedics
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “arrange hospital admissions for patient treatment and care”. Across the whole of both lists that adds up to about 1% of the work in that job the software is not taking.
Why I am not recommending it: Almost none of it is work you already do: about 1% of the durable side of that job. That is a different job, not a next step. And it is a narrow door: about 37,800 of those jobs against 157,400 of yours (ONS via Nomis), 24% as many seats.
Look at that job’s page anyway →

What I’d stop worrying about

A friend tells you what not to spend fear on. This is that list.

The headline number you read somewhere
The big “X% of jobs” figures are about the whole economy, not about you. The number that describes your job is on this page: 62% of its task weight, across 153 scored tasks. Every row behind it is printed above with the source. Check ours; ignore theirs.
“It’s too late for me to become something else”
You are not starting from zero, and the page shows why: operating office machines, photocopiers, scanners and personal computers is work the software cannot do and you already do it. The move above is a repricing of what you know, not a new career. Nobody who has just left college has that.
“I should learn to code”
Almost certainly not. The value in your job is moving toward checking, deciding and answering for the output, not toward writing the software. A weekend of Python will not change your position; the error list from this week will.
The “obvious” next job everyone suggests
I checked the obvious moves and most of them did not survive. The reasons are printed with the routes above, including the pay and the gate. A move that fails on the numbers is worth knowing about so you can stop turning it over at night.

You are reading the United Kingdom figures

The United States splits this work across more than one official group, of which Production, Planning, and Expediting Clerks is the closest. The pay and employment figures are not directly comparable, and we do not average them together.

Switch to the United States page →partial match

The other groups this work is counted across:

Proofreaders and Copy Markers

In US official statistics this job is counted as Production, Planning, and Expediting Clerks and Proofreaders and Copy Markers. Pay is shown separately for each of those groups (medians cannot be averaged together), while the task list and the scores on this page are for this group only.

Your route through this

Two honest options, and no deadline on either

Free, and complete

The moves above cost nothing. These are the real services that go with them: public, government-funded, and free at the point of use. Nothing on this page is behind an email address or a payment.

In England:
National Careers Service
A free hour with a government-funded careers adviser is worth more than another evening of reading. In England that's the National Careers Service.
Free, government-funded
- Discover your skills and careers (the skills assessment)
In England:
National Careers Service - Find a course
Search what's actually running near you before you spend anything.
Free to search; individual courses vary
In England:
Free courses for jobs (Level 3 qualifications)
A free Level 3 qualification you already qualify for beats a paid course you don't need.
Free for eligible adults
In England:
Skills Bootcamps
Free, up to 16 weeks, and you get a job interview at the end. In England these are Skills Bootcamps - search what's running near you.
Free for eligible adults in England
- Skills Bootcamps - what they are and who can do them (DfE, Skills for Careers)
- Skills Bootcamps - JobHelp (DWP)
In Scotland:
My World of Work (Skills Development Scotland)
In Scotland it's My World of Work, from Skills Development Scotland.
Free, publicly funded
- Skills Development Scotland
In Wales:
Careers Wales
In Wales it's Careers Wales.
Free, Welsh Government-funded
In Northern Ireland:
Careers Service Northern Ireland
In Northern Ireland it's the Careers Service on nidirect.
Free, Department for the Economy-funded

A nearby route

There's no Space built for records clerks yet.

Collab365 Spaces is built by the same people as this site. We find the problems that AI and automation are creating inside one kind of work, then solve them as short courses, briefings and Blueprints. Each Space is the community too, so the research and the people doing your job are in the same place.

What a Space actually is, in full

The closest match is Microsoft 365 Productivity Workers, a community for coordinators, administrators and team leads who run their working day in Outlook, Teams, meetings, files and task lists. It overlaps with the part of your job that is growing: the shared-document half of records work - where a file lives, which version is real, who can see it. If that overlap isn't you, the free route below covers the same ground.

Try Microsoft 365 Productivity Workers free →

7 days free, no card needed. Explore up to 2 Spaces before you choose a plan: you pick a plan later, not now.

After the trial it is a paid community, and you get identical data either way. If the overlap above is not your job, the moves above cost nothing and stand on their own.

Noted, and thank you. We’ll email you if a Space for records clerks launches. Nothing else.

That did not look like an email address, so nothing was saved. Have another go below.

We could not save that. The fault is ours, not yours, and your address was not stored. Please try again later.

No deadline on any of this. The page will still be here, and the data is refreshed on a published schedule rather than when someone wants a headline.

Questions people ask about this job

Will AI replace Records clerks and assistants?: Not as a job, but it is already doing parts of the work. Across the 153 official task statements scored for Records clerks and assistants (United Kingdom, SOC 4131), 62% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 60 out of 100 (range 55–66, band: high). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.
Which tasks in “Records clerks and assistants” can AI already do?: The highest-scoring tasks in release 2026-q4.1 are: “Collect and analyse survey data to forecast enrolment patterns” (93/100, very high); “Update manual and computerised, confidential record systems” (93/100, very high); “Regularly update databases, spreadsheets, and records to ensure data accuracy” (93/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.
Which tasks in “Records clerks and assistants” stay human?: About 29% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Inspect products to ensure they meet specifications” (0/100, minimal); “Guide patients to examination rooms” (0/100, minimal); “Prepare and process papers for use in scanning, microfilming, and microfiche” (0/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.
What should someone working in “Records clerks and assistants” do about AI?: Start from the ledger rather than the headline: 62% of this job's weighted core work is exposed, and roughly 29% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.
How is the AI exposure score for Records clerks and assistants calculated?: Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 153 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

Where these numbers come from

About the data on this page

Provisional, because the ONS revises this figure in the autumn.
This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.
The match between this job and its counterpart in the other country is partial, so the two pages count slightly different groups of people.
27 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Task statements: gaisi-indexProcessing: catalogue-bridge → ssc-relatedness-weighting → task-scoring → score-aggregation
Task weights: gaisi-index (relatedness)
Scores: Rubric task_scoring_v1.0, model claude-opus-5, computed 2026-08-05.
Pay and employment: ashe-t14 (ASHE 2025 provisional (reference April 2025))nomis-aps (Apr 2025-Mar 2026 (latest APS 12-month period))

Figures on this page come from release 2026-q4.1, published 2026-08-05. Every release keeps its own permanent address, so a figure you cite in March is still there, unchanged, in November.

The plain-English wording on this page is assembled directly from the task statements and the published ratings, not written by hand for this occupation. That is why it is specific, and it is also why we say so.

The routes and free resources further up are today’s, not the release’s (last reviewed 2026-08-05). A route is an offer, not a historical fact, so it moves on its own clock.

How we score a job Download this release Look up another job

Using these figures?

Cite this

Everything on this site is published under CC BY 4.0. Quote it, chart it, sell something built on it. Just say where it came from, and cite the dated release rather than the site, so the figure you quote stays checkable.

Plain text

Collab365 (2026). Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1 (methodVersion 2.0.0, promptVersion task_scoring_v1.0). https://futureproof.collab365.com/data/2026-q4.1. Licensed CC BY 4.0. Built with O*NET data (USDOL/ETA, CC BY 4.0); ONS data (Open Government Licence v3.0); GAISI task framework (arXiv:2507.22748, MIT); BLS data (public domain).

BibTeX

@misc{collab365futureproof2026q41,
  title        = {Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1},
  author       = {{Collab365}},
  year         = {2026},
  url          = {https://futureproof.collab365.com/data/2026-q4.1},
  note         = {Release 2026-q4.1, methodVersion 2.0.0, promptVersion task_scoring_v1.0, CC BY 4.0}
}

Permalink

https://futureproof.collab365.com/data/2026-q4.1

Data as of release 2026-q4.1, published 2026-08-05. Releases never change after publication; when the figures move, a new dated release is published beside this one and this one stays exactly where it is.