Will AI replace Business Operations Specialists, All Other?

Not as a job, but it is already doing parts of the work. Across the 92 official task statements scored for Business Operations Specialists, All Other (United States, SOC 13-1199), 60% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 62 out of 100 (range 56–68, band: high). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.

Which tasks in “Business Operations Specialists, All Other” can AI already do?

The highest-scoring tasks in release 2026-q4.1 are: “Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites” (93/100, very high); “Order or purchase merchandise to maintain optimal inventory levels” (93/100, very high); “Determine and set product prices” (93/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.

Which tasks in “Business Operations Specialists, All Other” stay human?

About 27% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Respond to emergency situations on an on-call basis” (0/100, minimal); “Interview witnesses or suspects to identify persons responsible for security breaches or to establish losses, pursue prosecutions, or obtain restitution” (6/100, minimal); “Monitor the work of contractors in the design, construction, and startup phases of security systems” (7/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.

What should someone working in “Business Operations Specialists, All Other” do about AI?

Start from the ledger rather than the headline: 60% of this job's weighted core work is exposed, and roughly 27% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.

How is the AI exposure score for Business Operations Specialists, All Other calculated?

Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 92 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

US dataswitch to UK

Business Operations Specialists, All Other

developing emergency management plans for recovery decision making and communications, creating or administering training and awareness presentations or materials and performing risk analyses so that appropriate countermeasures. If that's your week, this page is about your job.

The honest answer

Most tasks in this job are the kind AI has learned to do: reviewing existing disaster recovery, crisis management or business continuity plans. The tasks, though, are not you.

Your move: three real directions from here ↓

Where the work sits, by task weight

shifting to AI: 60%
changing shape: 13%
staying human: 27%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

Whole-job exposure score 62 out of 100 (56–68 allowing for uncertainty): high exposure, across 92 scored tasks. The number is the support for the sentence above it, not a headline about anyone’s future.

How we know this

What is measured: Every published task statement for business operations specialists, all other is rated on five dimensions: can a model produce the output, does the work need a body in a room, does it need a legally accountable person, does it depend on a person being trusted in the moment, and how much data exists. A published formula turns those five ratings into the score; the model never writes the number.

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

It would be a lie to soften that; inspecting physical security design features is what this work rebuilds around. Your move starts there.

Your week, as this page understands it

All business operations specialists not listed separately. The job title says “business operations specialists” or “all other”: officially one job, two names. The real job is the part underneath: inspecting physical security design features. That is the thing someone has to be right about.

The exposed part of this job is specific, and we won’t pretend it is coming back. But business operations specialists, all other is not one task. It is 92 scored ones, and they are nowhere near equally exposed. The most durable of them, on this evidence, is inspecting physical security design features, and the ledger below shows exactly why.

Where the work sits, by task weight

shifting to AI: 60%
changing shape: 13%
staying human: 27%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

How we know this

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

Your job, task by task

These are the official task statements for this occupation, in plain English, sorted by what the evidence says is happening to each one. The official wording sits under every line so you can check the rewrite against it.

4 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Shifting to AI

54 tasks

Tasks today’s tools can already do most of. This is the part we will not soften: where these rows are the bulk of your week, the week changes.

Developing emergency management plans for recovery decision making and communications
This is reading one thing and writing another: emergency management plans in, a record out. That is the shape today's tools are built for.
importance 5 · Core
Source: “Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.” (O*NET task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Drafting continuity and shutdown plans is structured document work software produces to a usable standard.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Establishing, maintaining or testing call trees to ensure appropriate communication during disaster
This is reading one thing and writing another: call trees in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Establish, maintain, or test call trees to ensure appropriate communication during disaster.” (O*NET task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Setting up and testing emergency contact lists is routine administrative work software manages well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Identifying opportunities for strategic improvement or mitigation of business interruption and other risks
This is reading one thing and writing another: opportunities in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.” (O*NET task statement)
How this row was scored
Exposure score: 68 out of 100 (61–75 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Spotting where change creates business risk is analysis of documented plans and regulations.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Developing disaster recovery plans for physical locations with critical assets
This is reading one thing and writing another: disaster recovery plans in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Develop disaster recovery plans for physical locations with critical assets, such as data centers.” (O*NET task statement)
How this row was scored
Exposure score: 68 out of 100 (61–75 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Recovery plans for a data centre are documents, though the site details come from people who know the building.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

Changing shape

12 tasks

Tasks where the machine takes the producing and a person keeps the checking, the deciding, or the answering-for-it. For most jobs this is the biggest group, and it is where "transformation, not termination" is literally visible.

Developing sustainability project goals, objectives, initiatives or strategies in collaboration with other sustainability professionals
The software now makes the first pass at sustainability project goals, objectives, initiatives or strategies, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 4 · Core
Source: “Develop sustainability project goals, objectives, initiatives, or strategies in collaboration with other sustainability professionals.” (O*NET task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Goals get shaped in discussion with other professionals, where working through disagreement matters.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Recommending improvements in security systems or procedures
The software now makes the first pass at improvements, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 4 · Core
Source: “Recommend improvements in security systems or procedures.” (O*NET task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Comparing current arrangements against good practice and suggesting fixes is analysis software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Creating or administering training and awareness presentations or materials
The software now makes the first pass at awareness presentations, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 4 · Core
Source: “Create or administer training and awareness presentations or materials.” (O*NET task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Training material is easy to draft, but running the sessions still involves standing in front of people.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.

Staying human

26 tasks

Tasks that stay with a person, because they happen in the physical world, because the rules need someone accountable, or because the value is that a specific person does them.

Testing documented disaster recovery strategies and plans
The ratings behind this row put documented disaster recovery strategies well outside what today's tools can do on their own.
importance 5 · Core
Source: “Test documented disaster recovery strategies and plans.” (O*NET task statement)
How this row was scored
Exposure score: 37 out of 100 (30–44 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Running a real recovery test means coordinating live systems and people, not just writing the script.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Assessing the nature and level of physical security threats so that the scope of the problem
The ratings behind this row put the nature well outside what today's tools can do on their own.
importance 4 · Core
Source: “Assess the nature and level of physical security threats so that the scope of the problem can be determined.” (O*NET task statement)
How this row was scored
Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Judging how serious a physical threat is depends on local knowledge of the site and who is around it.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Filling customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors
This work happens in the physical world: customer orders, in a real place. Software cannot follow it there.
importance 5 · Core
Source: “Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.” (O*NET task statement)
How this row was scored
Exposure score: 29 out of 100 (22–36 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Passing orders to a distributor is automatic, but boxing up goods is done by hand.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Show the other 82 tasks

Uploading digital media, such as photos, video or scanned images to online storefront, auction sites or other shopping Web sites
shifting to AI
This is reading one thing and writing another: digital media in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Uploading images and video to a storefront is a routine system step software can carry out.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Ordering or purchasing merchandise to maintain optimal inventory levels
shifting to AI
This is reading one thing and writing another: merchandise in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Order or purchase merchandise to maintain optimal inventory levels.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reordering stock to hit target levels is a calculation replenishment software already runs.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Determining and setting product prices
shifting to AI
This is reading one thing and writing another: product prices in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Determine and set product prices.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Setting prices from cost, competitor and demand data is what repricing software already does.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Delivering e-mail confirmation of completed transactions and shipment
shifting to AI
This is reading one thing and writing another: e-mail confirmation of completed transactions in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Deliver e-mail confirmation of completed transactions and shipment.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Sending confirmation emails after a purchase is already fully automated in most shops.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Creating, managing or automate orders or invoices, using order management or invoicing software
shifting to AI
This is reading one thing and writing another: automate orders in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Create, manage, or automate orders or invoices, using order management or invoicing software.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Creating and managing orders and invoices is exactly what order software is built to do.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Creating or maintaining database of customer accounts
shifting to AI
This is reading one thing and writing another: database of customer accounts in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Create or maintain database of customer accounts.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Building and maintaining a customer account database is routine data work software does reliably.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Transferring digital media, such as music, video or software, to customers via the Internet
shifting to AI
This is reading one thing and writing another: digital media in, a record out. That is the shape today's tools are built for.
importance 4 · Supplemental
Source: “Transfer digital media, such as music, video, or software, to customers via the Internet.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Delivering digital files to a buyer over the internet is an automated step.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Measuring and analyzing Web site usage data to maximize search engine returns or refining customer interfaces
shifting to AI
This is reading one thing and writing another: web site usage data in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Measuring site traffic and drawing conclusions from it is analytics work software does well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Initiating online auctions through auction hosting sites or auction management software
shifting to AI
This is reading one thing and writing another: online auctions in, a record out. That is the shape today's tools are built for.
importance 4 · Supplemental
Source: “Initiate online auctions through auction hosting sites or auction management software.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Starting listings through auction software is a routine system action.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Devising, selecting or purchasing domain name and web address
shifting to AI
This is reading one thing and writing another: domain name in, a record out. That is the shape today's tools are built for.
importance 4 · Supplemental
Source: “Devise, select, or purchase domain name and web address.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (86–100 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Coming up with and registering a domain name is a routine, well-documented online task.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Calculating purchase subtotals, taxes and shipping costs for submission to customers
shifting to AI
This is reading one thing and writing another: purchase subtotals, taxes and shipping costs in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Calculate purchase subtotals, taxes, and shipping costs for submission to customers.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Working out subtotals, tax and shipping is arithmetic on documented rates.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Receiving and processing payments from customers
shifting to AI
This is reading one thing and writing another: payments in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Receive and process payments from customers, using electronic transaction services.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Taking payment through an electronic service is an automated transaction step.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing or organizing online storefront marketing material
shifting to AI
This is reading one thing and writing another: online storefront marketing material in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (86–100 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing and organising storefront copy for search visibility is content work software does to a good standard.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Composing descriptions of merchandise for posting to online storefront
shifting to AI
This is reading one thing and writing another: descriptions of merchandise in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing product descriptions from specifications is the kind of copywriting software does well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Calculating revenue, sales and expenses, using financial accounting or spreadsheet software
shifting to AI
This is reading one thing and writing another: revenue, sales and expenses in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Adding up revenue, sales and expenses in a spreadsheet is arithmetic software does instantly.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Writing reports to summarize testing activities
shifting to AI
This is reading one thing and writing another: reports in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing up what was tested and what happened is report writing software produces to a usable standard.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing existing disaster recovery, crisis management or business continuity plans
shifting to AI
This is reading one thing and writing another: disaster recovery, crisis management or business continuity plans in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Review existing disaster recovery, crisis management, or business continuity plans.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reading existing plans and pointing out gaps is document review, a strong fit for software.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing reports summarizing operational results
shifting to AI
This is reading one thing and writing another: reports summarizing operational results in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Summarising operational and financial results into a report is structured writing software does accurately.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing and revising sustainability proposals or policies
shifting to AI
This is reading one thing and writing another: sustainability proposals in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Review and revise sustainability proposals or policies.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (86–100 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reviewing and rewriting proposals and policies is document work software does to a usable standard.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Researching or reviewing regulatory, technical or marketing issues related to sustainability
shifting to AI
This is reading one thing and writing another: regulatory, technical or marketing issues in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Research or review regulatory, technical, or market issues related to sustainability.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (86–100 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Researching regulations, technology and market issues is reading and summarising, a strong fit for software.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Creating or maintaining plans or other documents related to sustainability projects
shifting to AI
This is reading one thing and writing another: plans in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Create or maintain plans or other documents related to sustainability projects.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Creating and updating project plans and documents is routine document work software handles reliably.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing reports or presentations to communicate the effectiveness of sustainability initiatives
shifting to AI
This is reading one thing and writing another: reports in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Develop reports or presentations to communicate the effectiveness of sustainability initiatives.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Turning programme results into a report or presentation is structured writing software produces well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Creating marketing or outreach media
shifting to AI
This is reading one thing and writing another: outreach media in, a record out. That is the shape today's tools are built for.
importance 3 · Core
Source: “Create marketing or outreach media, such as brochures or Web sites, to communicate sustainability issues, procedures, or objectives.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (86–100 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing brochures and web copy about a programme is content work software produces to a usable standard.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Collecting information about waste stream management or green building practices to inform decision makers
shifting to AI
This is reading one thing and writing another: information in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Collect information about waste stream management or green building practices to inform decision makers.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (86–100 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Gathering published information on waste and green building practice is research software does quickly and thoroughly.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring or tracking sustainability indicators
shifting to AI
This is reading one thing and writing another: sustainability indicators in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Monitor or track sustainability indicators, such as energy usage, natural resource usage, waste generation, and recycling.” (O*NET task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Tracking energy, waste and recycling figures is data monitoring software does automatically.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Designing customer interface of online storefront
shifting to AI
This is reading one thing and writing another: customer interface of online storefront in, a record out. That is the shape today's tools are built for.
importance 4 · Supplemental
Source: “Design customer interface of online storefront, using web programming or e-commerce software.” (O*NET task statement)
How this row was scored
Exposure score: 83 out of 100 (76–90 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Building a storefront interface uses widely documented web tools, though the final look usually needs human polish.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Disclosing merchant information and terms and policies of transactions in online or offline materials
shifting to AI
This is reading one thing and writing another: merchant information in, a record out. That is the shape today's tools are built for.
importance 3 · Core
Source: “Disclose merchant information and terms and policies of transactions in online or offline materials.” (O*NET task statement)
How this row was scored
Exposure score: 79 out of 100 (72–86 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Publishing standard terms and merchant details follows set wording, with legal checking happening separately.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Cancelling orders based on customer requests or inventory or delivery problems
shifting to AI
This is reading one thing and writing another: orders in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Cancel orders based on customer requests or inventory or delivery problems.” (O*NET task statement)
How this row was scored
Exposure score: 79 out of 100 (72–86 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Cancelling an order against a stated reason is a rules-based system action software handles.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Participating in online forums or conferences to stay abreast of online retailing trends
shifting to AI
This is reading one thing and writing another: online forums in, a record out. That is the shape today's tools are built for.
importance 3 · Supplemental
Source: “Participate in online forums or conferences to stay abreast of online retailing trends, techniques, or security threats.” (O*NET task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Following online forums for trends and threats is reading and summarising software does quickly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Selecting and purchasing technical web services
shifting to AI
This is reading one thing and writing another: technical web services in, a record out. That is the shape today's tools are built for.
importance 4 · Supplemental
Source: “Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware.” (O*NET task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Comparing hosting, payment and cart services against needs is research and comparison software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing or revising business plans for online business
shifting to AI
This is reading one thing and writing another: business plans in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.” (O*NET task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Drafting a business plan covering range, pricing and marketing is structured document work software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Determining location for product listings to maximize exposure to online traffic
shifting to AI
This is reading one thing and writing another: location in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Determine location for product listings to maximize exposure to online traffic.” (O*NET task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Choosing where listings appear is analysis of traffic and placement data software can do well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining and updating organization information technology applications and network systems blueprints
shifting to AI
This is reading one thing and writing another: organization information technology applications in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Maintain and update organization information technology applications and network systems blueprints.” (O*NET task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping application and network diagrams current is documentation work software does well from system data.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Creating business continuity and disaster recovery budgets
shifting to AI
This is reading one thing and writing another: business continuity in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Create business continuity and disaster recovery budgets.” (O*NET task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Drafting a recovery budget from cost data suits software, though the priorities behind it are set by people.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Creating scenarios to reestablish operations from various types of business disruptions
shifting to AI
This is reading one thing and writing another: scenarios in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Create scenarios to reestablish operations from various types of business disruptions.” (O*NET task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing out disruption scenarios and recovery steps is document work software produces well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analyzing corporate intelligence data to identify trends
shifting to AI
This is reading one thing and writing another: corporate intelligence data in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure.” (O*NET task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Finding trends and warning signs in intelligence data is pattern analysis software does well at scale.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Identifying or creating new sustainability indicators
shifting to AI
This is reading one thing and writing another: new sustainability indicators in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Identify or create new sustainability indicators.” (O*NET task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Designing new measures from existing frameworks and data is analytical work software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Budgeting and scheduling security design work
shifting to AI
This is reading one thing and writing another: security design work in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Budget and schedule security design work.” (O*NET task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Costing and scheduling design work is planning and arithmetic software does well from past project data.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Designing security policies, programs or practices to ensure adequate security relating to alarm response
shifting to AI
This is reading one thing and writing another: security policies, programs or practices in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Design security policies, programs, or practices to ensure adequate security relating to alarm response, access card use, and other security needs.” (O*NET task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing security policies and procedures follows well-documented patterns software reproduces to a usable standard.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing or reviewing specifications for design or construction of security systems
shifting to AI
This is reading one thing and writing another: specifications in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Develop or review specifications for design or construction of security systems.” (O*NET task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing and reviewing specifications follows documented standards, which software reproduces to a usable standard.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing, maintaining or updating security procedures, security system drawings or related documentation
shifting to AI
This is reading one thing and writing another: security procedures, security system drawings or related documentation in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Prepare, maintain, or update security procedures, security system drawings, or related documentation.” (O*NET task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping procedures and system drawings up to date is documentation work software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Identifying individual or transaction targets to direct intelligence collection
shifting to AI
This is reading one thing and writing another: individual in, a record out. That is the shape today's tools are built for.
importance 4 · Supplemental
Source: “Identify individual or transaction targets to direct intelligence collection.” (O*NET task statement)
How this row was scored
Exposure score: 68 out of 100 (61–75 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Picking which people or transactions to look at more closely is analysis of available records.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Analyzing impact on and risk
shifting to AI
This is reading one thing and writing another: impact in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.” (O*NET task statement)
How this row was scored
Exposure score: 68 out of 100 (61–75 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Working out how long a function can be down and what it needs back is structured analysis.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Assessing or proposing sustainability initiatives
shifting to AI
This is reading one thing and writing another: sustainability initiatives in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Assess or propose sustainability initiatives, considering factors such as cost effectiveness, technical feasibility, and acceptance.” (O*NET task statement)
How this row was scored
Exposure score: 68 out of 100 (61–75 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Weighing up cost and feasibility of an initiative is structured analysis, though local acceptance is harder to judge.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Performing risk analyses so that appropriate countermeasures
shifting to AI
This is reading one thing and writing another: risk analyses in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Perform risk analyses so that appropriate countermeasures can be developed.” (O*NET task statement)
How this row was scored
Exposure score: 68 out of 100 (61–75 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Structured risk analysis follows documented methods, though the decisive facts are specific to the site.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Interpreting government regulations and applicable codes to ensure compliance
shifting to AI
This is reading one thing and writing another: government regulations in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Interpret government regulations and applicable codes to ensure compliance.” (O*NET task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reading regulations and codes and explaining what they require suits software, with legal sign-off elsewhere.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing documentation for case reports or court proceedings
shifting to AI
This is reading one thing and writing another: documentation in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Prepare documentation for case reports or court proceedings.” (O*NET task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Assembling case documentation follows set formats, with a lawyer checking it before court.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing design drawings or technical documents
shifting to AI
This is reading one thing and writing another: design drawings in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Review design drawings or technical documents for completeness, correctness, or appropriateness.” (O*NET task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking drawings and technical documents for gaps is document review software does thoroughly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Promoting products in online communities through weblog or discussion-forum postings
shifting to AI
This is reading one thing and writing another: products in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.” (O*NET task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Drafting posts, emails and ads suits software, though community posting works better with a real voice behind it.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Corresponding with online customers via electronic mail
shifting to AI
This is reading one thing and writing another: online customers via electronic mail in, a record out. That is the shape today's tools are built for.
importance 4 · Core
Source: “Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.” (O*NET task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Answering customer emails about products, policies and shipping is well handled by automated support tools.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Writing grant applications, rebate applications or project proposals to secure funding for sustainability projects
changing shape
The software now makes the first pass at grant applications, rebate applications or project proposals, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 3 · Core
Source: “Write grant applications, rebate applications, or project proposals to secure funding for sustainability projects.” (O*NET task statement)
How this row was scored
Exposure score: 58 out of 100 (51–65 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Software drafts a solid start, but a winning bid is tailored to a funder in ways that need real rework.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Identifying or procuring needed resources to implement sustainability programs or projects
changing shape
The software now makes the first pass at needed resources, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 3 · Core
Source: “Identify or procure needed resources to implement sustainability programs or projects.” (O*NET task statement)
How this row was scored
Exposure score: 57 out of 100 (50–64 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Identifying what is needed suits software, but securing budget and people involves internal negotiation.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Providing system design and integration recommendations
changing shape
The software now makes the first pass at system design, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 4 · Core
Source: “Provide system design and integration recommendations.” (O*NET task statement)
How this row was scored
Exposure score: 57 out of 100 (50–64 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Integration advice draws on documented products, though the recommendation is shaped by what the client already runs.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Investigating products or markets to determine areas for opportunity or viability for merchandising specific products
changing shape
The software now makes the first pass at products, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 4 · Core
Source: “Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources.” (O*NET task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Researching which products are worth selling is data and market analysis, though some sources are offline.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing conceptual designs of security systems
changing shape
The software now makes the first pass at conceptual designs of security systems, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 4 · Core
Source: “Develop conceptual designs of security systems.” (O*NET task statement)
How this row was scored
Exposure score: 50 out of 100 (43–57 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: A concept design gives a workable starting point, but it needs real design judgement to finish.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Providing technical or administrative support for sustainability programs or issues
changing shape
The software now makes the first pass at technical or administrative support, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 4 · Core
Source: “Provide technical or administrative support for sustainability programs or issues.” (O*NET task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Technical and admin support draws on documented material, though some help means being on site.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Integrating online retailing strategy with physical or catalogue retailing operations
changing shape
The software now makes the first pass at online retailing strategy, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 3 · Supplemental
Source: “Integrate online retailing strategy with physical or catalogue retailing operations.” (O*NET task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Joining up online and shop-floor retailing takes analysis plus agreement from the people running each side.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Outlining system security criteria for pre-bid meetings with clients and companies to ensure comprehensiveness and appropriateness
changing shape
The software now makes the first pass at system security criteria, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 3 · Core
Source: “Outline system security criteria for pre-bid meetings with clients and companies to ensure comprehensiveness and appropriateness for implementation.” (O*NET task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Setting out criteria for bidders is document work, though the meeting itself involves people in a room.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Collaborating with search engine shopping specialists to place marketing content in desired online locations
changing shape
The software now makes the first pass at search engine shopping specialists, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 4 · Core
Source: “Collaborate with search engine shopping specialists to place marketing content in desired online locations.” (O*NET task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Getting content placed depends on working through it with the specialists doing the placing.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Maintaining inventory of shipping supplies
staying human
This work happens in the physical world: inventory of shipping supplies, in a real place. Software cannot follow it there.
importance 4 · Core
Source: “Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.” (O*NET task statement)
How this row was scored
Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Reorder alerts are automatic, but knowing how much tape is left means looking in the store cupboard.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Creating or distributing offline promotional material
staying human
This work happens in the physical world: offline promotional material, in a real place. Software cannot follow it there.
importance 3 · Supplemental
Source: “Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.” (O*NET task statement)
How this row was scored
Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Designing brochures and signage suits software, but handing them out happens in the real world.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Designing or implementing products and services to mitigate risk or facilitating use of technology-based tools and methods
staying human
The ratings behind this row put products well outside what today's tools can do on their own.
importance 4 · Core
Source: “Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.” (O*NET task statement)
How this row was scored
Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Designing a risk-reduction service is judgement work, and putting it into practice involves real systems.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Attending professional meetings
staying human
This work happens in the physical world: professional meetings, in a real place. Software cannot follow it there.
importance 3 · Core
Source: “Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity.” (O*NET task statement)
How this row was scored
Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Reading up on developments suits software, but attending meetings and training means being there.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring tapes or digital recordings to identify the source of losses
staying human
The ratings behind this row put tapes well outside what today's tools can do on their own.
importance 3 · Core
Source: “Monitor tapes or digital recordings to identify the source of losses.” (O*NET task statement)
How this row was scored
Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Video review tools help a lot, but somebody still has to watch and recognise what matters.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Recommending or implementing methods
staying human
The ratings behind this row put methods well outside what today's tools can do on their own.
importance 4 · Core
Source: “Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions.” (O*NET task statement)
How this row was scored
Exposure score: 33 out of 100 (26–40 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Monitoring methods can be recommended from documented practice, though implementing them needs someone accountable.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Conducting or overseeing contingency plan integration and operation
staying human
The ratings behind this row put contingency plan integration well outside what today's tools can do on their own.
importance 4 · Core
Source: “Conduct or oversee contingency plan integration and operation.” (O*NET task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Overseeing a contingency plan in operation means coordinating people and systems as events unfold.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Conducting or overseeing collection of corporate intelligence to avoid fraud
staying human
The ratings behind this row put collection of corporate intelligence well outside what today's tools can do on their own.
importance 5 · Supplemental
Source: “Conduct or oversee collection of corporate intelligence to avoid fraud, financial crime, cyber attack, terrorism, and infrastructure failure.” (O*NET task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Coordinating intelligence gathering across sources and people involves judgement and access software does not have.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Implementing security practices to preserve assets
staying human
This work happens in the physical world: security practices, in a real place. Software cannot follow it there.
importance 3 · Supplemental
Source: “Implement security practices to preserve assets, minimize liabilities, or ensure customer privacy, using parallel servers, hardware redundancy, fail-safe technology, information encryption, or firewalls.” (O*NET task statement)
How this row was scored
Exposure score: 29 out of 100 (22–36 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Encryption and firewall settings can be configured, but redundant servers and hardware need physical setup.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Designing, implementing or establishing requirements for security systems, video surveillance, motion detection or closed-circuit television systems to ensure proper installation and operation
staying human
This work happens in the physical world: requirements, in a real place. Software cannot follow it there.
importance 4 · Core
Source: “Design, implement, or establish requirements for security systems, video surveillance, motion detection, or closed-circuit television systems to ensure proper installation and operation.” (O*NET task statement)
How this row was scored
Exposure score: 29 out of 100 (22–36 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Camera and detection requirements can be specified on paper, but proving they work means being at the site.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Investigating sources, such as auctions, estate sales, liquidators, wholesalers or trade shows for new items, used items or collectibles
staying human
This work happens in the physical world: sources, in a real place. Software cannot follow it there.
importance 3 · Supplemental
Source: “Investigate sources, such as auctions, estate sales, liquidators, wholesalers, or trade shows for new items, used items, or collectibles.” (O*NET task statement)
How this row was scored
Exposure score: 25 out of 100 (18–32 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Listings can be searched online, but estate sales and trade shows mean turning up to see the goods.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Purchasing new or used items from online or physical sources for resale via retail or auction Web site
staying human
This work happens in the physical world: new or used items, in a real place. Software cannot follow it there.
importance 4 · Core
Source: “Purchase new or used items from online or physical sources for resale via retail or auction Web site.” (O*NET task statement)
How this row was scored
Exposure score: 25 out of 100 (18–32 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Deciding what will resell suits data analysis, but buying stock in person means going to the sale.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Identifying or investigating violations of natural resources
staying human
This work happens in the physical world: violations of natural resources, in a real place. Software cannot follow it there.
importance 4 · Core
Source: “Identify or investigate violations of natural resources, waste management, recycling, or other environmental policies.” (O*NET task statement)
How this row was scored
Exposure score: 25 out of 100 (18–32 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Records can flag a possible breach, but confirming one usually means going and looking.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Conducting security audits to identify potential vulnerabilities related to physical security or staff safety
staying human
This work happens in the physical world: security audits, in a real place. Software cannot follow it there.
importance 4 · Core
Source: “Conduct security audits to identify potential vulnerabilities related to physical security or staff safety.” (O*NET task statement)
How this row was scored
Exposure score: 25 out of 100 (18–32 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: An audit needs someone walking the building to see which doors and habits actually create the gaps.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Testing security measures for final acceptance and implementing or providing procedures for ongoing monitoring and evaluation of the measures
staying human
This work happens in the physical world: security measures, in a real place. Software cannot follow it there.
importance 4 · Core
Source: “Test security measures for final acceptance and implement or provide procedures for ongoing monitoring and evaluation of the measures.” (O*NET task statement)
How this row was scored
Exposure score: 22 out of 100 (15–29 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Acceptance testing means actually triggering the installed system and watching what happens.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Training personnel in security procedures or use of security equipment
staying human
This work happens in the physical world: personnel, in a real place. Software cannot follow it there.
importance 4 · Core
Source: “Train personnel in security procedures or use of security equipment.” (O*NET task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Course material is easy to draft, but showing staff how to use the equipment happens in person.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Composing images of products, using video or still cameras, lighting equipment, props or photo or video editing software
staying human
This work happens in the physical world: images of products, in a real place. Software cannot follow it there.
importance 4 · Core
Source: “Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.” (O*NET task statement)
How this row was scored
Exposure score: 14 out of 100 (7–21 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Editing can be automated, but photographing a real product needs a camera pointed at the object.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Inspecting physical security design features
staying human
This work happens in the physical world: physical security design features, in a real place. Software cannot follow it there.
importance 4 · Core
Source: “Inspect physical security design features, installations, or programs to ensure compliance with applicable standards or regulations.” (O*NET task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Checking that installed security features meet the standard means inspecting them where they are fitted.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Engineering, installing, maintaining or repairing security systems, programmable logic controls or other security-related electronic systems
staying human
This work happens in the physical world: security systems, in a real place. Software cannot follow it there.
importance 4 · Supplemental
Source: “Engineer, install, maintain, or repair security systems, programmable logic controls, or other security-related electronic systems.” (O*NET task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Installing and repairing security hardware and controllers is hands-on electrical work.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Inspecting fire, intruder detection or other security systems
staying human
This work happens in the physical world: fire, intruder detection or other security systems, in a real place. Software cannot follow it there.
importance 4 · Core
Source: “Inspect fire, intruder detection, or other security systems.” (O*NET task statement)
How this row was scored
Exposure score: 9 out of 100 (5–13 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Checking fire and intruder systems means physically testing the units where they are installed.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring the work of contractors in the design
staying human
This work happens in the physical world: the work of contractors, in a real place. Software cannot follow it there.
importance 4 · Core
Source: “Monitor the work of contractors in the design, construction, and startup phases of security systems.” (O*NET task statement)
How this row was scored
Exposure score: 7 out of 100 (3–11 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Checking contractors' work means being on site while it is being installed and started up.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Interviewing witnesses or suspects to identify persons responsible for security breaches or to establish losses
staying human
This work happens in the physical world: witnesses, in a real place. Software cannot follow it there.
importance 3 · Core
Source: “Interview witnesses or suspects to identify persons responsible for security breaches or to establish losses, pursue prosecutions, or obtain restitution.” (O*NET task statement)
How this row was scored
Exposure score: 6 out of 100 (2–10 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Getting the truth from a witness or suspect depends on how the conversation is handled face to face.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Responding to emergency situations on an on-call basis
staying human
This work happens in the physical world: emergency situations, in a real place. Software cannot follow it there.
importance 4 · Core
Source: “Respond to emergency situations on an on-call basis.” (O*NET task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Being on call for emergencies means being able to get there in person.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 1/4.

What this job pays, and how many people do it

Median pay: $83,050a year, the middle of the range, so half earn more and half earn less.bls-oews, 2025 · May 2025 estimates (national_M2025_dl.xlsx)
How we know this
Source: bls-oews
Reference period: May 2025 estimates (national_M2025_dl.xlsx)
Rounding: Shown as published.
People doing this job: 1,087,090in the US, 2025.bls-oews · May 2025 estimates (national_M2025_dl.xlsx)

What is deliberately not here: a forecast of how many of these jobs exist in ten years. Where an official projection exists for a market we publish it with its vintage; where it does not, we leave the space empty rather than borrow the other country’s number.

Why this is shifting

The reason is boringly specific. Most of what is shifting here is reading one thing and writing another: disaster recovery, crisis management or business continuity plans in, a record out. The rows above are exactly that shape: reviewing existing disaster recovery, crisis management or business continuity plans and developing emergency management plans for recovery decision making and communications. What it cannot do is be there in the room, and that is still where physical security design features get done. Which is why this page talks about your tasks changing, not your job ending.

Your move

Over a pint: what I’d tell you if you were my friend

The exposed part of your job is the biggest part, and I am not going to dress that up: reviewing existing disaster recovery, crisis management or business continuity plans is work today's tools do quickly and cheaply, and that is not coming back.

So, given all that: 60% of this job's task weight sits in rows the software is already learning, 13% in rows that change shape rather than disappear, and 27% in rows it is nowhere near. That is the position, measured across 92 scored tasks. It is not a forecast about you.

What you have that the software does not is inspecting physical security design features, plus the years of knowing when something looks wrong before you can say why. That is the raw material for everything below.

This week: one thing

Sit on the machine's side of the desk. Pick one real piece of disaster recovery, crisis management or business continuity plans you would normally do yourself, let whatever software you already have take the first pass at it, and then go through what it produced and write down every single thing it got wrong. One evening this week. Do not fix anything yet. Just catch it.

What you end up holding: a written list of the machine’s mistakes, in your handwriting
How long it takes: an evening, or an hour if you pick one job rather than one client

If you can’t run software on your employer’s or your clients’ data: Do the same hunt on paper. Take one printed piece of disaster recovery, crisis management or business continuity plans, work through it the way you always do, and mark every point where you made a call rather than followed a rule. Same evening, same list, nothing to log into and nobody to ask permission from. That list is the same artifact: it is the judgment written down.

Over the next 90 days

Change one sentence about what you do. Not on a CV. Out loud, to whoever pays you. From “my job is reviewing existing disaster recovery, crisis management or business continuity plans” to “I check what the software does and tell you what it means.” Your error list from this week is what makes that sentence true instead of a claim, so use it: show it once, to one person, inside the next ninety days. Same skills, priced as judgment rather than as typing.

Over the next 12 months

Walk toward the end of this job that answers for things, and get it recognised. Pick the one part of inspecting physical security design features you are already best at, and spend the year making it formal: a qualification, a named responsibility, a specialism people ask for by name. Price it honestly: that is evenings, it is months rather than weeks, and the seats are competitive because everyone in your position is looking at the same door. Before you pay for anything, use CareerOneStop - Find local training. It is free, it is the Labor Department's own service, and it is listed below with the rest of the free routes.

The roads out of here, and why I am not sending you down them

I looked at the obvious moves out of this job, and here is what I found.

I checked the 12 nearest US occupations to business operations specialists, all other (nearest by the work that AI is not taking, not by job title), and none of them survived. The closest was chief executives: only about 4% of its durable work is work you already do, the 2.6× pay gap is the market pricing a barrier and there are far fewer of those jobs than of yours. I am not going to pretend that is comfortable news: 60% of your own task list is already in the top exposure band. But the answer on this evidence is not a sideways jump into a job with the same problem. It is to walk toward the end of this one that answers for things. “develop sustainability project goals, objectives, initiatives, or strategies in collaboration with other…” is the part that stays with a person, and spending a year getting formally recognised for it beats a standing start somewhere else.

How that was checked: this job was compared against all 830 US occupations in this release on their official task statements, and the 12 nearest were examined one by one. A move that turns on an industry, an employer or a qualification rather than on the work itself will not show up in a check like that. And this release carries no licence register, so anything you are weighing needs that looked up separately.

3 moves I checked and rejected

These are the obvious-looking jumps. They are here with their reasons rather than quietly dropped, because the ones that fail are worth knowing about. It is one less thing to turn over at night.

Chief Executives
Why it looked obvious: It came up as a near neighbour on the work AI is not taking: you already assess or propose sustainability initiatives, considering factors, and their equivalent is to evaluate and approve proposals for sustainability projects, considering factors. Across both published task lists that is about 4% of the durable work in that job.
Why I am not recommending it: Almost none of it is work you already do: about 4% of the durable side of that job. That is a different job, not a next step. The pay gap is the market pricing a barrier: $213,990 against your $83,050 is 2.58× (OEWS May 2025 (both)), and you would be crossing it holding about 4% of their durable work. A gap that size with an overlap that small is a wish, not a route. And it is a narrow door: about 204,350 of those jobs against 1,087,090 of yours (OEWS May 2025), 19% as many seats.
Look at that job’s page anyway →
Facilities Managers
Why it looked obvious: It came up as a near neighbour on the work AI is not taking: you already inspect physical security design features, installations, or programs to ensure compliance with applicable…, and their equivalent is to conduct physical examinations of property to ensure compliance with security policies and regulations. Across both published task lists that is about 2% of the durable work in that job.
Why I am not recommending it: Almost none of it is work you already do: about 2% of the durable side of that job. That is a different job, not a next step. And it is a narrow door: about 156,180 of those jobs against 1,087,090 of yours (OEWS May 2025), 14% as many seats.
Look at that job’s page anyway →
Computer Occupations, All Other
Why it looked obvious: It came up as a near neighbour on the work AI is not taking: you already budget and schedule security design work, and their equivalent is to manage project execution to ensure adherence to budget, schedule, and scope. Across both published task lists that is about 2% of the durable work in that job.
Why I am not recommending it: Almost none of it is work you already do: about 2% of the durable side of that job. That is a different job, not a next step. I will not move you off one melting floe onto another: 70% of its own task list already scores in the top exposure band (66/100 in this release), so the same software is eating it.
Look at that job’s page anyway →

What I’d stop worrying about

A friend tells you what not to spend fear on. This is that list.

The headline number you read somewhere
The big “X% of jobs” figures are about the whole economy, not about you. The number that describes your job is on this page: 60% of its task weight, across 92 scored tasks. Every row behind it is printed above with the source. Check ours; ignore theirs.
“It’s too late for me to become something else”
You are not starting from zero, and the page shows why: inspecting physical security design features is work the software cannot do and you already do it. The move above is a repricing of what you know, not a new career. Nobody who has just left college has that.
“I should learn to code”
Almost certainly not. The value in your job is moving toward checking, deciding and answering for the output, not toward writing the software. A weekend of Python will not change your position; the error list from this week will.
The “obvious” next job everyone suggests
I checked the obvious moves and most of them did not survive. The reasons are printed with the routes above, including the pay and the gate. A move that fails on the numbers is worth knowing about so you can stop turning it over at night.

You are reading the United States figures

The United Kingdom splits this work across more than one official group, of which Business, research and administrative professionals n.e.c. is the closest. The pay and employment figures are not directly comparable, and we do not average them together.

Switch to the United Kingdom page →partial match

The other groups this work is counted across:

In UK official statistics this job is counted as Business, research and administrative professionals n.e.c., Professional/chartered company secretaries and Business and related research professionals. Pay is shown separately for each of those groups (medians cannot be averaged together), while the task list and the scores on this page are for this group only.

Your route through this

Where to go next, and what it costs

Free, and complete

The moves above cost nothing. These are the real services that go with them: public, government-funded, and free at the point of use. Nothing on this page is behind an email address or a payment.

Anywhere in the US:
CareerOneStop - Find local training
Search what's running near you, from the Labor Department's own database, before anyone sells you a course.
Free to search; individual programs vary, and some are funded
Anywhere in the US:
American Job Center locator
An American Job Center will sit down with you for free. Find yours by ZIP code.
Free
- CareerOneStop local help hub
Anywhere in the US:
CareerOneStop - Licensed occupations finder
Check what your state actually requires before you pay for anything.
Free
Anywhere in the US:
CareerOneStop
Free

No Space for this job, but one for what is happening to it

Nothing Collab365 runs is built for business operations specialists, and we are not going to point you at the nearest one and call it a fit.

The working behind that

This is a residual 'all other' group covering many different jobs. A route would have to be right for all of them at once, and none is.

There is one that is not about a job title at all. The AI Authority is about being the person who directs these tools at work rather than the person they get compared to. That is worth saying here, because 60% of the work on this page is already inside what they can do.

Try The AI Authority free →

7 days free, no card needed. Explore up to 2 Spaces before you choose a plan: you pick a plan later, not now.

The AI Authority is a general community about working with AI, not a course for business operations specialists. You do not need it to act on anything here: the moves above cost nothing and stand on their own. The data on this page is the same either way.

Noted, and thank you. We’ll email you if a Space for business operations specialists launches. Nothing else.

That did not look like an email address, so nothing was saved. Have another go below.

We could not save that. The fault is ours, not yours, and your address was not stored. Please try again later.

No Space for business operations specialists yet. Should there be one?

Collab365 Spaces is built by the same people as this site. We find the problems that AI and automation are creating inside one kind of work, then solve them as short courses, briefings and Blueprints. Each Space is the community too, so the research and the people doing your job are in the same place.

What a Space actually is, in full

Collab365 launches new communities where the need is real. If one for business operations specialists existed, with researched problems, courses and people in the same boat, would you want in?

Your email

We use your email address for one thing: to tell you if a Space for business operations specialists launches. We never sell it, never use it for unrelated marketing, and every email has a one-click unsubscribe. Our privacy policy has the full version.

This unlocks nothing. Every figure, every row and every step on this page is already yours, whether you fill this in or not.

No deadline on any of this. The page will still be here, and the data is refreshed on a published schedule rather than when someone wants a headline.

Questions people ask about this job

Will AI replace Business Operations Specialists, All Other?: Not as a job, but it is already doing parts of the work. Across the 92 official task statements scored for Business Operations Specialists, All Other (United States, SOC 13-1199), 60% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 62 out of 100 (range 56–68, band: high). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.
Which tasks in “Business Operations Specialists, All Other” can AI already do?: The highest-scoring tasks in release 2026-q4.1 are: “Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites” (93/100, very high); “Order or purchase merchandise to maintain optimal inventory levels” (93/100, very high); “Determine and set product prices” (93/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.
Which tasks in “Business Operations Specialists, All Other” stay human?: About 27% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Respond to emergency situations on an on-call basis” (0/100, minimal); “Interview witnesses or suspects to identify persons responsible for security breaches or to establish losses, pursue prosecutions, or obtain restitution” (6/100, minimal); “Monitor the work of contractors in the design, construction, and startup phases of security systems” (7/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.
What should someone working in “Business Operations Specialists, All Other” do about AI?: Start from the ledger rather than the headline: 60% of this job's weighted core work is exposed, and roughly 27% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.
How is the AI exposure score for Business Operations Specialists, All Other calculated?: Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 92 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

Where these numbers come from

Worth knowing about these figures

The match between this job and its counterpart in the other country is partial, so the two pages count slightly different groups of people.
4 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Task statements: onet-dbProcessing: catalogue-bridge → onet-im-rt-weighting → task-scoring → score-aggregation
Task weights: onet-db (im-rt)
Scores: Rubric task_scoring_v1.0, model claude-opus-5, computed 2026-08-04.
Pay and employment: bls-oews (May 2025 estimates (national_M2025_dl.xlsx))bls-oews (May 2025 estimates (national_M2025_dl.xlsx))

Figures on this page come from release 2026-q4.1, published 2026-08-05. Every release keeps its own permanent address, so a figure you cite in March is still there, unchanged, in November.

The plain-English wording on this page is assembled directly from the task statements and the published ratings, not written by hand for this occupation. That is why it is specific, and it is also why we say so.

The routes and free resources further up are today’s, not the release’s (last reviewed 2026-08-05). A route is an offer, not a historical fact, so it moves on its own clock.

How we score a job Download this release Look up another job

Using these figures?

Cite this

Everything on this site is published under CC BY 4.0. Quote it, chart it, sell something built on it. Just say where it came from, and cite the dated release rather than the site, so the figure you quote stays checkable.

Plain text

Collab365 (2026). Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1 (methodVersion 2.0.0, promptVersion task_scoring_v1.0). https://futureproof.collab365.com/data/2026-q4.1. Licensed CC BY 4.0. Built with O*NET data (USDOL/ETA, CC BY 4.0); ONS data (Open Government Licence v3.0); GAISI task framework (arXiv:2507.22748, MIT); BLS data (public domain).

BibTeX

@misc{collab365futureproof2026q41,
  title        = {Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1},
  author       = {{Collab365}},
  year         = {2026},
  url          = {https://futureproof.collab365.com/data/2026-q4.1},
  note         = {Release 2026-q4.1, methodVersion 2.0.0, promptVersion task_scoring_v1.0, CC BY 4.0}
}

Permalink

https://futureproof.collab365.com/data/2026-q4.1

Data as of release 2026-q4.1, published 2026-08-05. Releases never change after publication; when the figures move, a new dated release is published beside this one and this one stays exactly where it is.