US dataswitch to UK
Social and Human Service Assistants
assessing clients' cognitive abilities and physical and emotional needs to determine appropriate interventions, assisting in locating housing for displaced individuals and interviewing individuals or family members to compile information on social. If that's your week, this page is about your job.
The honest answer
AI changes the edges of this job, not the middle: assessing clients' cognitive abilities and physical and emotional needs to determine appropriate interventions is work software can't reach.
What shifts is keeping records or preparing reports for owner or management concerning visits with clients. This page scores what today's tools actually do, not headlines.
Your week, as this page understands it
Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care. The job title says “social” or “human service assistants”: officially one job, two names. The real job is the part underneath: assessing clients' cognitive abilities and physical and emotional needs to determine appropriate interventions. That is the thing someone has to be right about.
The exposed part of this job is specific, and we won’t pretend it is coming back. But social and human service assistants is not one task. It is 19 scored ones, and they are nowhere near equally exposed. The most durable of them, on this evidence, is assessing clients' cognitive abilities and physical and emotional needs to determine appropriate interventions, and the ledger below shows exactly why.
Where the work sits, by task weight
- shifting to AI
- 12%
- changing shape
- 12%
- staying human
- 77%
These bars are tasks changing hands, not people being counted out. The ledger below shows which.
Whole-job exposure score 27 out of 100 (20–34 allowing for uncertainty): low exposure, across 19 scored tasks. The number is the support for the sentence above it, not a headline about anyone’s future.
How we know this
What is measured: Every published task statement for social and human service assistants is rated on five dimensions: can a model produce the output, does the work need a body in a room, does it need a legally accountable person, does it depend on a person being trusted in the moment, and how much data exists. A published formula turns those five ratings into the score; the model never writes the number.
How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.
Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.
Your job, task by task
These are the official task statements for this occupation, in plain English, sorted by what the evidence says is happening to each one. The official wording sits under every line so you can check the rewrite against it.
Shifting to AI
3 tasksTasks today’s tools can already do most of. This is the part we will not soften: where these rows are the bulk of your week, the week changes.
Keeping records or preparing reports for owner or management concerning visits with clients
This is reading one thing and writing another: records in, a record out. That is the shape today's tools are built for.
importance 4 · CoreSource: “Keep records or prepare reports for owner or management concerning visits with clients.” (O*NET task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Turning visit notes into a report for management is written work software drafts well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Explaining rules established by owner or management
This is reading one thing and writing another: rules in, a record out. That is the shape today's tools are built for.
importance 3 · SupplementalSource: “Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.” (O*NET task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: The rules are already written down, so explaining them is mostly restating a document clearly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Informing tenants of facilities, such as laundries or playgrounds
This is reading one thing and writing another: tenants of facilities in, a record out. That is the shape today's tools are built for.
importance 3 · SupplementalSource: “Inform tenants of facilities, such as laundries or playgrounds.” (O*NET task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Telling tenants what facilities exist is passing on written information.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Changing shape
2 tasksTasks where the machine takes the producing and a person keeps the checking, the deciding, or the answering-for-it. For most jobs this is the biggest group, and it is where "transformation, not termination" is literally visible.
Submitting reports and reviewing reports or problems with superior
The software now makes the first pass at reports, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 4 · CoreSource: “Submit reports and review reports or problems with superior.” (O*NET task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: The reports themselves can be drafted automatically, though the run-through with a manager is a conversation.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Assisting clients with preparation of forms
The software now makes the first pass at clients, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 3 · SupplementalSource: “Assist clients with preparation of forms, such as tax or rent forms.” (O*NET task statement)
How this row was scored
Exposure score: 42 out of 100 (35–49 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Filling in a form from someone's details is exactly the kind of structured work software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Staying human
14 tasksTasks that stay with a person, because they happen in the physical world, because the rules need someone accountable, or because the value is that a specific person does them.
Assessing clients' cognitive abilities and physical and emotional needs to determine appropriate interventions
This work happens in the physical world: clients' cognitive abilities, in a real place. Software cannot follow it there.
importance 4 · CoreSource: “Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.” (O*NET task statement)
How this row was scored
Exposure score: 8 out of 100 (1–15 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Judging how someone is coping usually means sitting with them, and what they share depends on trusting you.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Providing information or referring individuals to public or private agencies or community services for assistance
The value here is that a specific person handles information and stands behind it. That is earned, not computed.
importance 4 · CoreSource: “Provide information or refer individuals to public or private agencies or community services for assistance.” (O*NET task statement)
How this row was scored
Exposure score: 39 out of 100 (32–46 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Matching someone's needs to the right agency is lookup work, though clients weigh advice by who gives it.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Developing and implementing behavioral management and care plans for clients
This work happens in the physical world: behavioral management, in a real place. Software cannot follow it there.
importance 4 · CoreSource: “Develop and implement behavioral management and care plans for clients.” (O*NET task statement)
How this row was scored
Exposure score: 15 out of 100 (8–22 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: A plan can be drafted from notes, but carrying it out means working alongside the person day to day.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Interviewing individuals or family members to compile information on social
This work happens in the physical world: individuals, in a real place. Software cannot follow it there.
importance 4 · CoreSource: “Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.” (O*NET task statement)
How this row was scored
Exposure score: 12 out of 100 (5–19 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: People only share drug, criminal or family history with someone they trust, usually sitting across from them.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Visiting individuals in homes or attending group meetings to provide information on agency services
This work happens in the physical world: individuals, in a real place. Software cannot follow it there.
importance 4 · CoreSource: “Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.” (O*NET task statement)
How this row was scored
Exposure score: 10 out of 100 (0–25 allowing for uncertainty): minimal exposure, low confidence, and it moved between repeat runs, so the range is widened.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Information can be sent in writing, but the home visit exists so someone turns up in person.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Show the other 9 tasks
Assisting in planning food budgets
staying humanThe value here is that a specific person handles planning food budgets and stands behind it. That is earned, not computed.
importance 3 · SupplementalSource: “Assist in planning food budgets, using charts or sample budgets.” (O*NET task statement)
How this row was scored
Exposure score: 39 out of 100 (32–46 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Budget planning from charts and sample figures is exactly the sort of calculation software does reliably.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Assisting in locating housing for displaced individuals
staying humanThe value here is that a specific person handles locating and stands behind it. That is earned, not computed.
importance 4 · SupplementalSource: “Assist in locating housing for displaced individuals.” (O*NET task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the value is that a specific person does it.
The rating behind it: Searching listings is easy for software, but knowing which landlords will actually take a client is local knowledge.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Advising clients regarding food stamps
staying humanThe value here is that a specific person handles clients regarding food stamps and stands behind it. That is earned, not computed.
importance 3 · CoreSource: “Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.” (O*NET task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Benefit rules are published, but advice on money or household habits only lands if the client trusts you.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Consulting with supervisor concerning programs for individual families
staying humanThe value here is that a specific person handles supervisor concerning programs and stands behind it. That is earned, not computed.
importance 4 · SupplementalSource: “Consult with supervisor concerning programs for individual families.” (O*NET task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: This is a working conversation with a supervisor about particular families, not a document to produce.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Observing and discussing meal preparation and suggest alternate methods of food preparation
staying humanThis work happens in the physical world: meal preparation, in a real place. Software cannot follow it there.
importance 3 · SupplementalSource: “Observe and discuss meal preparation and suggest alternate methods of food preparation.” (O*NET task statement)
How this row was scored
Exposure score: 10 out of 100 (3–17 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Watching how a meal is being made means being in the kitchen with the client.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Observing clients' food selections and recommending alternate economical and nutritional food choices
staying humanThis work happens in the physical world: clients' food selections, in a real place. Software cannot follow it there.
importance 3 · SupplementalSource: “Observe clients' food selections and recommend alternate economical and nutritional food choices.” (O*NET task statement)
How this row was scored
Exposure score: 10 out of 100 (3–17 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: You have to be standing there while the client shops or eats to see what they are actually choosing.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Overseeing day-to-day group activities of residents in institution
staying humanThis work happens in the physical world: day-to-day group activities of residents, in a real place. Software cannot follow it there.
importance 4 · SupplementalSource: “Oversee day-to-day group activities of residents in institution.” (O*NET task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Supervising residents day to day means being on the floor with them.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Transporting and accompanying clients to shopping areas
staying humanThis work happens in the physical world: clients, in a real place. Software cannot follow it there.
importance 3 · SupplementalSource: “Transport and accompany clients to shopping areas or to appointments, using automobile.” (O*NET task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Driving a client somewhere and going with them is physical presence from start to finish.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Demonstrating use and care of equipment for tenant
staying humanThis work happens in the physical world: use and care of equipment, in a real place. Software cannot follow it there.
importance 3 · SupplementalSource: “Demonstrate use and care of equipment for tenant use.” (O*NET task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Showing someone how to use equipment means being there with your hands on it.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
What this job pays, and how many people do it
- Median pay
- $45,930a year, the middle of the range, so half earn more and half earn less.bls-oews, 2025 · May 2025 estimates (national_M2025_dl.xlsx)
How we know this
Source: bls-oews
Reference period: May 2025 estimates (national_M2025_dl.xlsx)
Rounding: Shown as published.
- People doing this job
- 437,860in the US, 2025.bls-oews · May 2025 estimates (national_M2025_dl.xlsx)
What is deliberately not here: a forecast of how many of these jobs exist in ten years. Where an official projection exists for a market we publish it with its vintage; where it does not, we leave the space empty rather than borrow the other country’s number.
Why this is shifting
The reason is boringly specific. Most of what is shifting here is reading one thing and writing another: records in, a record out. The rows above are exactly that shape: keeping records or preparing reports for owner or management concerning visits with clients and explaining rules established by owner or management. What it cannot do is be there in the room, and that is still where clients' cognitive abilities get done. Which is why this page talks about your tasks changing, not your job ending.
Your move
Over a pint: what I’d tell you if you were my friend
Start with what does not change: assessing clients' cognitive abilities and physical and emotional needs to determine appropriate interventions is the middle of this job, and the evidence on this page says it stays with a person.
So, given all that: 12% of this job's task weight sits in rows the software is already learning, 12% in rows that change shape rather than disappear, and 77% in rows it is nowhere near. That is the position, measured across 19 scored tasks. It is not a forecast about you.
So the thing worth your attention is not the job going away. It is the layer around it. Keeping records or preparing reports for owner or management concerning visits with clients is the part turning into software, and being the person who understands that layer is worth money.
This week: one thing
Ask the one question. Find whoever is bringing new software into your workplace (the manager, the office, whoever runs the system) and ask them what it is meant to do to records, and what it is not meant to touch. Ten minutes, this week, before anyone decides it for you.
- What you end up holding
- a straight answer about what is actually being rolled out, and when
- How long it takes
- ten minutes
If there’s nobody obvious to ask, or you’d rather not ask your manager: Put the same question to your union rep, your shift lead or the person who has been there longest, in person, over a break. Same ten minutes, same answer, and you will usually get a straighter one. Write down what they say. The note is the artifact, and it tells you whether clients' cognitive abilities are in scope or not. Nothing to log into, no license needed.
Over the next 90 days
Get inside the tool rollout rather than waiting for it. Over the next ninety days, ask to be in the group that tests, checks or signs off whatever new system arrives near submitting reports and reviewing reports or problems with superior. It is usually an unglamorous seat that nobody fights for, and it is the one that decides how the software is used on your job rather than to it.
Over the next 12 months
On this evidence I would not retrain out of this job, and I will say that plainly rather than hedge it. The task list here is dominated by work that stays with a person. What I would do with a year is get formally recognised for the layer around it (the systems, the compliance, the planning), so you are the one who understands the software instead of the one it is done to. Before you pay for anything, use CareerOneStop - Find local training. It is free, it is the Labor Department's own service, and it is listed below with the rest of the free routes.
The roads out of here, and why I am not sending you down them
I looked at the obvious moves out of this job, and here is what I found.
I checked the 12 nearest US occupations to social and human service assistants (nearest by the work that AI is not taking, not by job title), and none of them survived. The closest was rehabilitation counselors: only about 3% of its durable work is work you already do and there are far fewer of those jobs than of yours. And on the numbers you do not need one. This job scores 27/100 here, with only 12% of the task list in the top band, and “assess clients' cognitive abilities and physical and emotional needs to determine appropriate…” is not work that hands over cleanly. None of them beats deepening what you already have.
How that was checked: this job was compared against all 830 US occupations in this release on their official task statements, and the 12 nearest were examined one by one. A move that turns on an industry, an employer or a qualification rather than on the work itself will not show up in a check like that. And this release carries no licence register, so anything you are weighing needs that looked up separately.
3 moves I checked and rejected
These are the obvious-looking jumps. They are here with their reasons rather than quietly dropped, because the ones that fail are worth knowing about. It is one less thing to turn over at night.
Rehabilitation Counselors
Why it looked obvious: It came up as a near neighbour on the work AI is not taking: you already develop and implement behavioral management and care plans for clients, and their equivalent is to collaborate with clients' families to implement rehabilitation plans. Across both published task lists that is about 3% of the durable work in that job.
Why I am not recommending it: Almost none of it is work you already do: about 3% of the durable side of that job. That is a different job, not a next step. And it is a narrow door: about 94,740 of those jobs against 437,860 of yours (OEWS May 2025), 22% as many seats.
Clinical and Counseling Psychologists
Why it looked obvious: It came up as a near neighbour on the work AI is not taking: you already interview individuals or family members to compile information on social, educational, criminal, institutional…, and their equivalent is to obtain and study medical, psychological, social, and family histories by interviewing individuals, couples…. Across both published task lists that is about 3% of the durable work in that job.
Why I am not recommending it: Almost none of it is work you already do: about 3% of the durable side of that job. That is a different job, not a next step. The pay gap is the market pricing a barrier: $100,580 against your $45,930 is 2.19× (OEWS May 2025 (both)), and you would be crossing it holding about 3% of their durable work. A gap that size with an overlap that small is a wish, not a route. And it is a narrow door: about 75,990 of those jobs against 437,860 of yours (OEWS May 2025), 17% as many seats.
Community Health Workers
Why it looked obvious: It came up as a near neighbour on the work AI is not taking: you already provide information or refer individuals to public or private agencies or community services…, and their equivalent is to refer community members to needed health services. Across both published task lists that is about 3% of the durable work in that job.
Why I am not recommending it: Almost none of it is work you already do: about 3% of the durable side of that job. That is a different job, not a next step. And it is a narrow door: about 61,660 of those jobs against 437,860 of yours (OEWS May 2025), 14% as many seats.
What I’d stop worrying about
A friend tells you what not to spend fear on. This is that list.
The headline number you read somewhere
The big “X% of jobs” figures are about the whole economy, not about you. The number that describes your job is on this page: 12% of its task weight, across 19 scored tasks. Every row behind it is printed above with the source. Check ours; ignore theirs.
The headlines about your trade disappearing
They are usually about the technology, not the timetable. Changes to work like assessing clients' cognitive abilities and physical and emotional needs to determine appropriate interventions arrive through rules, insurance and money, slowly and visibly. This page tracks the task evidence and will move when it moves.
Retraining out of a job that is holding up
On this evidence I would not spend money leaving. Spend it on the layer around the job instead: the tools, the paperwork, the planning. That is where the change actually is.
The “obvious” next job everyone suggests
I checked the obvious moves and most of them did not survive. The reasons are printed with the routes above, including the pay and the gate. A move that fails on the numbers is worth knowing about so you can stop turning it over at night.
You are reading the United States figures
The United Kingdom splits this work across more than one official group, of which Housing officers is the closest. The pay and employment figures are not directly comparable, and we do not average them together.
Switch to the United Kingdom page →partial match
The other groups this work is counted across:
In UK official statistics this job is counted as Housing officers, Child and early years officers, Youth and community workers and Welfare and housing associate professionals n.e.c.. Pay is shown separately for each of those groups (medians cannot be averaged together), while the task list and the scores on this page are for this group only.
Your route through this
Where to go next, and what it costs
Free, and complete
The moves above cost nothing. These are the real services that go with them: public, government-funded, and free at the point of use. Nothing on this page is behind an email address or a payment.
Anywhere in the US:
CareerOneStop - Find local training
Search what's running near you, from the Labor Department's own database, before anyone sells you a course.
Free to search; individual programs vary, and some are funded
Anywhere in the US:
An American Job Center will sit down with you for free. Find yours by ZIP code.
Free
Anywhere in the US:
CareerOneStop - Licensed occupations finder
Check what your state actually requires before you pay for anything.
Free
Anywhere in the US:
Free
No Space for this job, but one for what is happening to it
Nothing Collab365 runs is built for social / human service assistants, and we are not going to point you at the nearest one and call it a fit.
There is one that is not about a job title at all. The AI Authority is about being the person who directs these tools at work rather than the person they get compared to. That is worth saying here, because 12% of the work on this page is already inside what they can do.
7 days free, no card needed. Explore up to 2 Spaces before you choose a plan: you pick a plan later, not now.
The AI Authority is a general community about working with AI, not a course for social / human service assistants. You do not need it to act on anything here: the moves above cost nothing and stand on their own. The data on this page is the same either way.
Noted, and thank you. We’ll email you if a Space for social / human service assistants launches. Nothing else.
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No deadline on any of this. The page will still be here, and the data is refreshed on a published schedule rather than when someone wants a headline.
Questions people ask about this job
- Will AI replace Social and Human Service Assistants?
- Not as a job, but it is already doing parts of the work. Across the 19 official task statements scored for Social and Human Service Assistants (United States, SOC 21-1093), 12% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 27 out of 100 (range 20–34, band: low). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.
- Which tasks in “Social and Human Service Assistants” can AI already do?
- The highest-scoring tasks in release 2026-q4.1 are: “Keep records or prepare reports for owner or management concerning visits with clients” (66/100, high); “Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations” (64/100, high); “Inform tenants of facilities, such as laundries or playgrounds” (64/100, high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.
- Which tasks in “Social and Human Service Assistants” stay human?
- About 77% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Demonstrate use and care of equipment for tenant use” (0/100, minimal); “Transport and accompany clients to shopping areas or to appointments, using automobile” (0/100, minimal); “Oversee day-to-day group activities of residents in institution” (0/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.
- What should someone working in “Social and Human Service Assistants” do about AI?
- Start from the ledger rather than the headline: 12% of this job's weighted core work is exposed, and roughly 77% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.
- How is the AI exposure score for Social and Human Service Assistants calculated?
- Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 19 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.
Where these numbers come from
About the data on this page
- One task scored differently between repeat runs, so its range on this page is wider. We would rather show the wobble than hide it.
- One row is marked low confidence, so treat it as a ballpark rather than a fine measurement.
- The match between this job and its counterpart in the other country is partial, so the two pages count slightly different groups of people.
- 1 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
- Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.
- Task statements
- onet-dbProcessing: catalogue-bridge → onet-im-rt-weighting → task-scoring → score-aggregation
- Task weights
- onet-db (im-rt)
- Scores
- Rubric task_scoring_v1.0, model claude-opus-5, computed 2026-08-05.
- Pay and employment
- bls-oews (May 2025 estimates (national_M2025_dl.xlsx))bls-oews (May 2025 estimates (national_M2025_dl.xlsx))
Figures on this page come from release 2026-q4.1, published 2026-08-05. Every release keeps its own permanent address, so a figure you cite in March is still there, unchanged, in November.
The plain-English wording on this page is assembled directly from the task statements and the published ratings, not written by hand for this occupation. That is why it is specific, and it is also why we say so.
The routes and free resources further up are today’s, not the release’s (last reviewed 2026-08-05). A route is an offer, not a historical fact, so it moves on its own clock.
Using these figures?
Cite this
Everything on this site is published under CC BY 4.0. Quote it, chart it, sell something built on it. Just say where it came from, and cite the dated release rather than the site, so the figure you quote stays checkable.
Plain text
Collab365 (2026). Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1 (methodVersion 2.0.0, promptVersion task_scoring_v1.0). https://futureproof.collab365.com/data/2026-q4.1. Licensed CC BY 4.0. Built with O*NET data (USDOL/ETA, CC BY 4.0); ONS data (Open Government Licence v3.0); GAISI task framework (arXiv:2507.22748, MIT); BLS data (public domain).
BibTeX
@misc{collab365futureproof2026q41,
title = {Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1},
author = {{Collab365}},
year = {2026},
url = {https://futureproof.collab365.com/data/2026-q4.1},
note = {Release 2026-q4.1, methodVersion 2.0.0, promptVersion task_scoring_v1.0, CC BY 4.0}
}Data as of release 2026-q4.1, published . Releases never change after publication; when the figures move, a new dated release is published beside this one and this one stays exactly where it is.