Will AI replace Welfare and housing associate professionals n.e.c.?

Not as a job, but it is already doing parts of the work. Across the 217 official task statements scored for Welfare and housing associate professionals n.e.c. (United Kingdom, SOC 3229), 25% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 40 out of 100 (range 34–45, band: partial). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.

Which tasks in “Welfare and housing associate professionals n.e.c.” stay human?

About 53% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Assist disabled students in accessing facilities, such as toilets” (0/100, minimal); “Conduct random drug screens of offenders to ensure adherence to substance misuse treatment programmes” (0/100, minimal); “Conduct field supervision of individuals on probation through curfew checks or visits to home, work, or school” (0/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.

What should someone working in “Welfare and housing associate professionals n.e.c.” do about AI?

Start from the ledger rather than the headline: 25% of this job's weighted core work is exposed, and roughly 53% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.

How is the AI exposure score for Welfare and housing associate professionals n.e.c. calculated?

Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 217 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

UK dataswitch to US

Welfare and housing associate professionals n.e.c.

referring clients to other services, monitoring and supporting volunteers in their tasks and interviewing offenders before sentencing or parole. If that's your week, this page is about your job.

The honest answer

AI is already taking a real slice of the routine work here: maintaining records of clients. That is a slice of tasks, not of you.

Your move: what you can actually do about this ↓

Where the work sits, by task weight

shifting to AI: 25%
changing shape: 22%
staying human: 53%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

Whole-job exposure score 40 out of 100 (34–45 allowing for uncertainty): partial exposure, across 217 scored tasks. The number is the support for the sentence above it, not a headline about anyone’s future.

How we know this

What is measured: Every published task statement for welfare and housing associate professionals n.e.c. is rated on five dimensions: can a model produce the output, does the work need a body in a room, does it need a legally accountable person, does it depend on a person being trusted in the moment, and how much data exists. A published formula turns those five ratings into the score; the model never writes the number.

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-05. Read the full method.

That slice is not coming back; the core of the job, transporting or accompanying clients to scheduled health appointments or referral sites, stays yours. New tools, same person answering for it.

Your week, as this page understands it

Job holders in this unit group provide pastoral care relating to religious denominations, student support (from 15 years of age), and a variety of welfare-related services including advice on benefits, health, disability and residential care not elsewhere classified in minor group 322: Welfare and housing associate professionals. The job title says “welfare” or “housing associate professionals n.e.c.”: officially one job, two names. The real job is the part underneath: transporting or accompanying clients to scheduled health appointments or referral sites. That is the thing someone has to be right about.

The exposed part of this job is specific, and we won’t pretend it is coming back. But welfare and housing associate professionals n.e.c. is not one task. It is 217 scored ones, and they are nowhere near equally exposed. The most durable of them, on this evidence, is transporting or accompanying clients to scheduled health appointments or referral sites, and the ledger below shows exactly why.

Where the work sits, by task weight

shifting to AI: 25%
changing shape: 22%
staying human: 53%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

How we know this

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-05. Read the full method.

Your job, task by task

These are the official task statements for this occupation, in plain English, sorted by what the evidence says is happening to each one. The official wording sits under every line so you can check the rewrite against it.

30 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Shifting to AI

56 tasks

Tasks today’s tools can already do most of. This is the part we will not soften: where these rows are the bulk of your week, the week changes.

Maintaining records of clients
This is reading one thing and writing another: records of clients in, a record out. That is the shape today's tools are built for.
importance 80 · 3229/01, 3229/04, 3229/06
Source: “Maintain records of clients.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Maintaining client records is routine system work software supports well, with accuracy checked as cases are reviewed.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Keeping accurate records on a case management system
This is reading one thing and writing another: accurate records in, a record out. That is the shape today's tools are built for.
importance 85 · 3229/06, 3229/10
Source: “Keep accurate records on a case management system.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Entering and maintaining accurate records on a case system is exactly what software is designed for.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Writing detailed case reports for legal and social services
This is reading one thing and writing another: detailed case reports in, a record out. That is the shape today's tools are built for.
importance 85 · 3229/01, 3229/06
Source: “Write detailed case reports for legal and social services.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (62–70 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Turning case notes into a structured report is drafting work AI does well, with the worker checking the facts.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Organizing work in adherence to rigorous legal processes
This is reading one thing and writing another: work in, a record out. That is the shape today's tools are built for.
importance 90 · 3229/01
Source: “Organize work in adherence to rigorous legal processes.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping casework in step with legal deadlines and procedures is checklist and scheduling work that software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Changing shape

48 tasks

Tasks where the machine takes the producing and a person keeps the checking, the deciding, or the answering-for-it. For most jobs this is the biggest group, and it is where "transformation, not termination" is literally visible.

Referring clients to other services
The software now makes the first pass at clients, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 95 · 3229/06, 3229/07
Source: “Refer clients to other services.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (52–60 allowing for uncertainty): partial exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Matching a client to another service is a look-up and matching task software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Using gathered information to advise clients effectively
The software now makes the first pass at gathered information, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 90 · 3229/06
Source: “Use gathered information to advise clients effectively.” (UK task statement)
How this row was scored
Exposure score: 46 out of 100 (39–53 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: AI can turn gathered facts into clear advice, though the client acts on it because a person explains it.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Liaising with housing providers for client needs
The software now makes the first pass at housing providers, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 90 · 3229/06
Source: “Liaise with housing providers for client needs.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Correspondence can be drafted, but getting a landlord to act often depends on an existing working relationship.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.

Staying human

113 tasks

Tasks that stay with a person, because they happen in the physical world, because the rules need someone accountable, or because the value is that a specific person does them.

Assisting clients in securing housing by providing guidance and supporting through the application process
The value here is that a specific person handles clients and stands behind it. That is earned, not computed.
importance 85 · 3229/01, 3229/08
Source: “Assist clients in securing housing by providing guidance and support through the application process.” (UK task statement)
How this row was scored
Exposure score: 31 out of 100 (24–38 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the value is that a specific person does it.
The rating behind it: Housing application rules are published, but guiding someone through the process takes trust and often means meeting them.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Assisting clients in accurately completing various forms and applications
This work happens in the physical world: clients, in a real place. Software cannot follow it there.
importance 70 · 3229/01, 3229/06
Source: “Assist clients in accurately completing various forms and applications.” (UK task statement)
How this row was scored
Exposure score: 26 out of 100 (19–33 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Form filling is well-documented work software handles, but carers usually sit with the person to gather the details.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Transporting or accompanying clients to scheduled health appointments or referral sites
This work happens in the physical world: clients, in a real place. Software cannot follow it there.
importance 50 · 3229/04, 3229/07
Source: “Transport or accompany clients to scheduled health appointments or referral sites.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: This means physically travelling with someone to an appointment, which no software can do.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 1/4.

Show the other 207 tasks

Designing promotional materials for fundraising events
shifting to AI
This is reading one thing and writing another: promotional materials in, a record out. That is the shape today's tools are built for.
importance 80 · 3229/03
Source: “Design promotional materials for fundraising events.” (UK task statement)
How this row was scored
Exposure score: 100 out of 100 (96–100 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Promotional design for a fundraising event is standard creative work with abundant references and no approval gate.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Writing mailshots using direct mailing to reach potential and current donors
shifting to AI
This is reading one thing and writing another: mailshots in, a record out. That is the shape today's tools are built for.
importance 70 · 3229/03
Source: “Write mailshots using direct mailing to reach potential and current donors.” (UK task statement)
How this row was scored
Exposure score: 100 out of 100 (96–100 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Fundraising letters are ordinary persuasive copy with abundant examples available, and nobody needs a licence or a meeting to write them.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Submitting reports to superiors
shifting to AI
This is reading one thing and writing another: reports in, a record out. That is the shape today's tools are built for.
importance 60 · 3229/01
Source: “Submit reports to superiors.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Internal reports to a manager are drafted well by software from records the service already holds, and no approval gate applies.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Produce a copy of the ceremony for the clients to keep
shifting to AI
This is reading one thing and writing another: a copy of the ceremony in, a record out. That is the shape today's tools are built for.
importance 85 · 3229/02
Source: “Produce a copy of the ceremony for the clients to keep.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Producing a written keepsake copy of the ceremony is straightforward document formatting.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Updating donor databases to ensure current and accurate records
shifting to AI
This is reading one thing and writing another: donor databases in, a record out. That is the shape today's tools are built for.
importance 50 · 3229/03
Source: “Update donor databases to ensure current and accurate records.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping donor records current and accurate is routine data work these tools handle reliably.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Publicising programmes through sources, such as newsletters, bulletins or mailings
shifting to AI
This is reading one thing and writing another: programmes in, a record out. That is the shape today's tools are built for.
importance 60 · 3229/05
Source: “Publicise programmes through sources, such as newsletters, bulletins, or mailings.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing newsletters, bulletins and mailings to publicise a programme is content production AI does very well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Documenting activities and recording information on applications
shifting to AI
This is reading one thing and writing another: activities in, a record out. That is the shape today's tools are built for.
importance 50 · 3229/05
Source: “Document activities and record information on applications completed, presentations conducted, and persons assisted.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Logging activity and keeping counts of who was helped is record-keeping software already does.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining databases, mailing lists, telephone networks and other information for health education programmes
shifting to AI
This is reading one thing and writing another: databases, mailing lists, telephone networks and other information in, a record out. That is the shape today's tools are built for.
importance 50 · 3229/05
Source: “Maintain databases, mailing lists, telephone networks, and other information for health education programmes.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping databases and mailing lists current is exactly what database software is built for.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Compiling statistics related to cases and services
shifting to AI
This is reading one thing and writing another: statistics in, a record out. That is the shape today's tools are built for.
importance 65 · 3229/06
Source: “Compile statistics related to cases and services.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Counting cases and producing service statistics is exactly what spreadsheets and databases do.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Performing calculations to determine entitlements to benefits
shifting to AI
This is reading one thing and writing another: calculations in, a record out. That is the shape today's tools are built for.
importance 80 · 3229/06
Source: “Perform calculations to determine entitlements to benefits.” (UK task statement)
How this row was scored
Exposure score: 88 out of 100 (84–92 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Benefit entitlements follow published rules and arithmetic, which calculators and AI already do accurately.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Arranging appointments for clients and staff across various sectors
shifting to AI
This is reading one thing and writing another: appointments in, a record out. That is the shape today's tools are built for.
importance 70 · 3229/07
Source: “Arrange appointments for clients and staff across various sectors.” (UK task statement)
How this row was scored
Exposure score: 85 out of 100 (81–89 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Booking appointments is scheduling work that online systems already do from start to finish.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 4/4.
Staying up to date with current laws
shifting to AI
This is reading one thing and writing another: to date in, a record out. That is the shape today's tools are built for.
importance 80 · 3229/01
Source: “Stay up to date with current laws, policies, and procedures related to domestic violence and abuse.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Tracking changes in law and guidance is reading and summarising, which AI does quickly and accurately.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Monitoring legislation and policy related to volunteering for compliance
shifting to AI
This is reading one thing and writing another: legislation in, a record out. That is the shape today's tools are built for.
importance 60 · 3229/03
Source: “Monitor legislation and policy related to volunteering for compliance.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Watching for changes in law and guidance is reading and summarising, which AI does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Developing educational materials for community organisations
shifting to AI
This is reading one thing and writing another: educational materials in, a record out. That is the shape today's tools are built for.
importance 60 · 3229/05
Source: “Develop educational materials for community organisations, local, and national government.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing educational materials for organisations and government is drafting work AI does quickly and well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Reviewing current research and theories to inform professional practice
shifting to AI
This is reading one thing and writing another: current research in, a record out. That is the shape today's tools are built for.
importance 50 · 3229/07
Source: “Review current research and theories to inform professional practice.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reviewing published research and theory is reading and summarising, which AI does quickly and thoroughly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Administering budgets for programmes, equipment and supporting services
shifting to AI
This is reading one thing and writing another: budgets in, a record out. That is the shape today's tools are built for.
importance 70 · 3229/03
Source: “Administer budgets for programmes, equipment, and support services.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Programme budget administration is routine finance work on system data, produced reliably by software and reviewed by managers.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining accurate and confidential patient or client records
shifting to AI
This is reading one thing and writing another: accurate in, a record out. That is the shape today's tools are built for.
importance 60 · 3229/05
Source: “Maintain accurate and confidential patient or client records.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping client records accurate and confidential is routine system work software supports well, with accountability for breaches sitting elsewhere.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing and maintaining case folders for each assigned inmate or offender
shifting to AI
This is reading one thing and writing another: case folders in, a record out. That is the shape today's tools are built for.
importance 55 · 3229/08
Source: “Prepare and maintain case folders for each assigned inmate or offender.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Building and keeping case files up to date is exactly what case management systems do.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing comprehensive reports for management review and decision-making
shifting to AI
This is reading one thing and writing another: comprehensive reports in, a record out. That is the shape today's tools are built for.
importance 50 · 3229/08
Source: “Prepare comprehensive reports for management review and decision-making.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Management reports are drafted well by software from records the service holds, with managers reviewing before decisions are taken.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Organising case files for legal proceedings to advocate for victims
shifting to AI
This is reading one thing and writing another: case files in, a record out. That is the shape today's tools are built for.
importance 60 · 3229/10
Source: “Organise case files for legal proceedings to advocate for victims.” (UK task statement)
How this row was scored
Exposure score: 81 out of 100 (77–85 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Organising and indexing case files for court is document handling that software does very well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Organising rotas for volunteer activities
shifting to AI
This is reading one thing and writing another: rotas in, a record out. That is the shape today's tools are built for.
importance 70 · 3229/03
Source: “Organise rotas for volunteer activities.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Building rotas from availability and needs is exactly what scheduling software is designed to do.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Being organised and able to work to a schedule of appointments
shifting to AI
This is reading one thing and writing another: organised in, a record out. That is the shape today's tools are built for.
importance 85 · 3229/06
Source: “Be organised and able to work to a schedule of appointments.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping to a diary of appointments is scheduling, which software manages better than people do.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Maintaining knowledge of community services and resources available to patients
shifting to AI
This is reading one thing and writing another: knowledge of community services in, a record out. That is the shape today's tools are built for.
importance 70 · 3229/01
Source: “Maintain knowledge of community services and resources available to patients.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping an up-to-date picture of what local services offer is exactly the sort of information gathering AI is good at.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining accurate records
shifting to AI
This is reading one thing and writing another: accurate records in, a record out. That is the shape today's tools are built for.
importance 70 · 3229/02
Source: “Maintain accurate records.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping records accurate is routine screen work software does reliably.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Generating appropriate volunteering opportunities and role descriptions based on the needs of the organisation
shifting to AI
This is reading one thing and writing another: appropriate volunteering opportunities in, a record out. That is the shape today's tools are built for.
importance 70 · 3229/03
Source: “Generate appropriate volunteering opportunities and role descriptions based on the needs of the organisation.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing role descriptions from a list of organisational needs is straightforward drafting work for AI.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Managing budgets to ensure efficient use of resources
shifting to AI
This is reading one thing and writing another: budgets in, a record out. That is the shape today's tools are built for.
importance 70 · 3229/03
Source: “Manage budgets to ensure efficient use of resources.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Managing a budget against actual spend is standard finance system work.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Carrying out a variety of administrative tasks
shifting to AI
This is reading one thing and writing another: a variety of administrative tasks in, a record out. That is the shape today's tools are built for.
importance 60 · 3229/03
Source: “Carry out a variety of administrative tasks including data entry, scheduling, and document management.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Data entry, scheduling and document handling are screen tasks that software already does quickly and accurately.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing records and reports, budgets and training manuals
shifting to AI
This is reading one thing and writing another: records in, a record out. That is the shape today's tools are built for.
importance 60 · 3229/03
Source: “Prepare records and reports including budgets and training manuals.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Compiling budgets, records and training manuals is document work AI produces to a usable standard.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Writing research proposals to outline study objectives
shifting to AI
This is reading one thing and writing another: research proposals in, a record out. That is the shape today's tools are built for.
importance 60 · 3229/03
Source: “Write research proposals to outline study objectives.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Setting out study aims and methods in a proposal is structured writing that AI does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring ongoing projects and evaluating their outcomes against predefined objectives
shifting to AI
This is reading one thing and writing another: projects in, a record out. That is the shape today's tools are built for.
importance 50 · 3229/03
Source: “Monitor ongoing projects and evaluate their outcomes against predefined objectives.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Tracking projects against their objectives is monitoring of structured information software manages well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing health education and promotion programmes
shifting to AI
This is reading one thing and writing another: health education in, a record out. That is the shape today's tools are built for.
importance 70 · 3229/05
Source: “Develop health education and promotion programmes, including workshops and presentations.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Designing health education sessions and materials is content work AI produces to a usable standard.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing operational plans to achieve health education objectives
shifting to AI
This is reading one thing and writing another: operational plans in, a record out. That is the shape today's tools are built for.
importance 70 · 3229/05
Source: “Develop operational plans to achieve health education objectives.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Turning objectives into an operational plan is structured planning work that AI does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing health needs assessments and public health surveys
shifting to AI
This is reading one thing and writing another: health needs assessments in, a record out. That is the shape today's tools are built for.
importance 60 · 3229/05
Source: “Develop health needs assessments and public health surveys.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Designing surveys and needs assessments follows established methods that AI can reproduce reliably.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Evaluating health promotion programmes to measure impact
shifting to AI
This is reading one thing and writing another: health promotion programmes in, a record out. That is the shape today's tools are built for.
importance 60 · 3229/05
Source: “Evaluate health promotion programmes to measure impact.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Measuring whether a programme worked is data analysis and reporting, which software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Designing new training programmes or adapt existing ones
shifting to AI
This is reading one thing and writing another: new training programmes in, a record out. That is the shape today's tools are built for.
importance 50 · 3229/05
Source: “Design new training programmes or adapt existing ones.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Designing and updating training programmes is structured content work that AI produces to a usable standard.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing packs with information on social services for prisoners or offenders
shifting to AI
This is reading one thing and writing another: packs in, a record out. That is the shape today's tools are built for.
importance 75 · 3229/08
Source: “Develop packs with information on social services for prisoners or offenders.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Assembling an information pack about available services is straightforward compiling and writing work.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Incorporating relevant legislation and regulation requirements into work practices
shifting to AI
This is reading one thing and writing another: relevant legislation in, a record out. That is the shape today's tools are built for.
importance 70 · 3229/06
Source: “Incorporate relevant legislation and regulation requirements into work practices.” (UK task statement)
How this row was scored
Exposure score: 72 out of 100 (68–76 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Turning legislation into practical working rules is reading and drafting work AI does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Carrying out marketing activities to build a positive image and improve public perception
shifting to AI
This is reading one thing and writing another: marketing activities in, a record out. That is the shape today's tools are built for.
importance 70 · 3229/03
Source: “Carry out marketing activities to build a positive image and improve public perception.” (UK task statement)
How this row was scored
Exposure score: 70 out of 100 (66–74 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Producing marketing copy and campaign material is one of the things AI does most reliably.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 4/4.
Writing up detailed case notes and reports for documentation purposes
shifting to AI
This is reading one thing and writing another: detailed case notes in, a record out. That is the shape today's tools are built for.
importance 80 · 3229/01
Source: “Write up detailed case notes and reports for documentation purposes.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (62–70 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing up detailed notes from what happened is drafting work AI handles well once the worker supplies the facts.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring and evaluating activities for funders and trustees
shifting to AI
This is reading one thing and writing another: activities in, a record out. That is the shape today's tools are built for.
importance 70 · 3229/03
Source: “Monitor and evaluate activities for funders and trustees.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (62–70 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Pulling activity data into reports for funders and trustees is standard reporting work software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Researching and writing volunteer policies and procedures
shifting to AI
This is reading one thing and writing another: volunteer policies in, a record out. That is the shape today's tools are built for.
importance 60 · 3229/03
Source: “Research and write volunteer policies and procedures, including risk assessments.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Policies and procedures follow well-known templates, though a risk assessment needs knowledge of the actual setting.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing records to understand medical and family histories
shifting to AI
This is reading one thing and writing another: records in, a record out. That is the shape today's tools are built for.
importance 50 · 3229/05
Source: “Review records to understand medical and family histories.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (62–70 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reading through records to pull out medical and family history is summarising work AI does accurately.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Documenting investigative activities to assist in providing accurate support and information to victims
shifting to AI
This is reading one thing and writing another: investigative activities in, a record out. That is the shape today's tools are built for.
importance 80 · 3229/10
Source: “Document investigative activities to assist in providing accurate support and information to victims.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (62–70 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing up what was done and found is documentation work AI drafts to a usable standard.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Providing specific recommendations on event venues
shifting to AI
This is reading one thing and writing another: specific recommendations in, a record out. That is the shape today's tools are built for.
importance 80 · 3229/02
Source: “Provide specific recommendations on event venues, music selection, and scheduling.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (60–68 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Suggesting venues, music and running order from stated preferences is well suited to AI recommendation tools.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Allocating resources effectively to meet project deadlines
shifting to AI
This is reading one thing and writing another: resources in, a record out. That is the shape today's tools are built for.
importance 60 · 3229/03
Source: “Allocate resources effectively to meet project deadlines.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (60–68 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Working out who and what is needed to hit deadlines is planning work that software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Nominating volunteers for awards to celebrate volunteering
shifting to AI
This is reading one thing and writing another: volunteers in, a record out. That is the shape today's tools are built for.
importance 60 · 3229/03
Source: “Nominate volunteers for awards to celebrate volunteering.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (60–68 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing an award nomination from someone's record of service is a straightforward drafting task.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Conducting needs assessments to identify and prioritise organisational requirements
shifting to AI
This is reading one thing and writing another: needs assessments in, a record out. That is the shape today's tools are built for.
importance 50 · 3229/03
Source: “Conduct needs assessments to identify and prioritise organisational requirements.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (60–68 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Gathering and prioritising organisational needs from surveys and data is analysis software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Advising on health education programmes
shifting to AI
This is reading one thing and writing another: health education programmes in, a record out. That is the shape today's tools are built for.
importance 80 · 3229/05
Source: “Advise on health education programmes.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Health education material is well documented and this adviser role carries no licence requirement, so software can draft programme advice for a worker to refine.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Considering options and identifying the best possible course of action
shifting to AI
This is reading one thing and writing another: options in, a record out. That is the shape today's tools are built for.
importance 80 · 3229/06
Source: “Consider options and identify the best possible course of action.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (60–68 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Weighing up options against known criteria is reasoning work that AI does quickly and consistently.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Clarifying tenancy agreement terms, fees, policies and procedures to clients
shifting to AI
This is reading one thing and writing another: tenancy agreement terms, fees, policies and procedures in, a record out. That is the shape today's tools are built for.
importance 75 · 3229/06
Source: “Clarify tenancy agreement terms including fees, policies, and procedures to clients.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Tenancy terms are written down and software explains them clearly, though tenants often want a person to walk them through.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Developing health education libraries to serve as resources for staff and community organisations
shifting to AI
This is reading one thing and writing another: health education libraries in, a record out. That is the shape today's tools are built for.
importance 50 · 3229/05
Source: “Develop health education libraries to serve as resources for staff and community organisations.” (UK task statement)
How this row was scored
Exposure score: 62 out of 100 (55–69 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Assembling a collection of health education resources is cataloguing and sourcing work AI does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Advising clients about legal obligations
shifting to AI
This is reading one thing and writing another: clients in, a record out. That is the shape today's tools are built for.
importance 70 · 3229/02
Source: “Advise clients about legal obligations, such as registering a marriage.” (UK task statement)
How this row was scored
Exposure score: 61 out of 100 (57–65 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: The legal steps for registering a marriage are published in full, so accurate guidance is easy to generate.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 4/4.
Writing funding bids to secure financial support
changing shape
The software now makes the first pass at bids, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 3229/03
Source: “Write funding bids to secure financial support.” (UK task statement)
How this row was scored
Exposure score: 58 out of 100 (51–65 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: AI produces a solid first draft, though a bid that wins needs tailoring to the funder by someone who knows them.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Drafting funding proposals to ensure the future of specific overseas programmes
changing shape
The software now makes the first pass at proposals, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 3229/03
Source: “Draft funding proposals to ensure the future of specific overseas programmes.” (UK task statement)
How this row was scored
Exposure score: 58 out of 100 (51–65 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: AI drafts proposals quickly, though a convincing case for an overseas programme needs first-hand knowledge of it.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing programmes to enhance the effectiveness of counselling services
changing shape
The software now makes the first pass at programmes, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 3229/07
Source: “Develop programmes to enhance the effectiveness of counselling services.” (UK task statement)
How this row was scored
Exposure score: 58 out of 100 (51–65 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Service improvement plans can be drafted by AI, but what will actually work depends on local knowledge.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Planning programmes to prevent substance abuse and combat social problems
changing shape
The software now makes the first pass at programmes, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 3229/07
Source: “Plan programmes to prevent substance abuse and combat social problems.” (UK task statement)
How this row was scored
Exposure score: 58 out of 100 (51–65 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Prevention programme plans can be drafted by machine, though what fits a community needs local judgement.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Investigating and directing patient enquiries or complaints to appropriate medical staff members
changing shape
The software now makes the first pass at patient enquiries, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 50 · 3229/01
Source: “Investigate and direct patient enquiries or complaints to appropriate medical staff members.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (52–60 allowing for uncertainty): partial exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Sorting enquiries and complaints to the right person is routing work that software already does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Managing resources and budgets for projects to ensure effective programme delivery and funding utilisation
changing shape
The software now makes the first pass at resources, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 3229/03
Source: “Manage resources and budgets for projects to ensure effective programme delivery and funding utilisation.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (52–60 allowing for uncertainty): partial exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Budget tracking and resource planning are spreadsheet tasks that software already handles very capably.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Referring people to community support services
changing shape
The software now makes the first pass at people, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 3229/04
Source: “Refer people to community support services as needed.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (52–60 allowing for uncertainty): partial exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Matching someone's needs to the right local service is a look-up and matching task AI does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Arranging medical and diagnostic testing for patients and their relatives
changing shape
The software now makes the first pass at medical and diagnostic, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 70 · 3229/05
Source: “Arrange medical and diagnostic testing for patients and their relatives.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Booking tests and coordinating appointments is scheduling work software handles, with clinical checks by a professional.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Inform patients about available resources and research
changing shape
The software now makes the first pass at patients, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 50 · 3229/05
Source: “Inform patients about available resources and research.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (52–60 allowing for uncertainty): partial exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Explaining what services and research are available is look-up and summarising work AI does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Contacting financial institutions on behalf of clients
changing shape
The software now makes the first pass at financial institutions, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 85 · 3229/06
Source: “Contact financial institutions on behalf of clients as required.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (52–60 allowing for uncertainty): partial exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Contacting banks and lenders on a client's behalf is largely letters and calls that AI can prepare.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Engaging an interpreter for language translation
changing shape
The software now makes the first pass at an interpreter, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 65 · 3229/06
Source: “Engage an interpreter for language translation when necessary.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Booking an interpreter is a routine arrangement, and machine translation now covers many straightforward exchanges.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Referring patients to community resources
changing shape
The software now makes the first pass at patients, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 85 · 3229/07
Source: “Refer patients to community resources as necessary.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (52–60 allowing for uncertainty): partial exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Matching a patient to community resources is look-up and matching work AI does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Coordinating employment and housing services for post-release support
changing shape
The software now makes the first pass at employment, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 3229/08
Source: “Coordinate employment and housing services for post-release support.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (52–60 allowing for uncertainty): partial exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Lining up housing and work for release is coordination and matching work software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Coordinating medical services according to individual needs or court orders
changing shape
The software now makes the first pass at medical services, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 70 · 3229/08
Source: “Coordinate medical services according to individual needs or court orders.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Arranging medical services to meet court orders is booking and coordination work software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing records to verify evidence and provide accurate support to victims
changing shape
The software now makes the first pass at records, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 85 · 3229/10
Source: “Analyse records to verify evidence and provide accurate support to victims.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (52–60 allowing for uncertainty): partial exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Going through records to check what the evidence shows is document analysis AI does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Explaining medical instructions to patients or family members
changing shape
The software now makes the first pass at medical instructions, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 50 · 3229/01
Source: “Explain medical instructions to patients or family members.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Explaining what a clinician has already prescribed is not a medical act for this welfare role, though a worried family wants a person.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Assisting clients in composing tributes
changing shape
The software now makes the first pass at clients, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 80 · 3229/02
Source: “Assist clients in composing tributes.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: AI drafts tributes well, but drawing out the memories that make one personal comes from a careful conversation.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Guiding clients in preparing readings
changing shape
The software now makes the first pass at clients, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 70 · 3229/02
Source: “Guide clients in preparing readings.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: AI can suggest and polish readings, though choosing what fits a family comes from talking with them.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Developing and implementing health education campaigns to raise public awareness
changing shape
The software now makes the first pass at health education campaigns, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 3229/05
Source: “Develop and implement health education campaigns to raise public awareness.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (49–57 allowing for uncertainty): partial exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Campaign design and materials are the kind of content AI produces quickly and to a good standard.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 4/4.
Connecting clients with educational and labour market opportunities
changing shape
The software now makes the first pass at clients, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 80 · 3229/08
Source: “Connect clients with educational and labour market opportunities, including training and self-employment.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Matching people to training and job opportunities is search and matching work AI does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Identifying care pathways for individuals affected by acute and non-recent sexual abuse and domestic violence
changing shape
The software now makes the first pass at care pathways, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 3229/01
Source: “Identify care pathways for individuals affected by acute and non-recent sexual abuse and domestic violence.” (UK task statement)
How this row was scored
Exposure score: 50 out of 100 (43–57 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; mistakes that are cheap to catch.
The rating behind it: Standard care pathways are documented and easy to match, though which local services actually exist changes the answer.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Carrying out pre-volunteering checks, including references and Disclosure and Barring Service, DBS) checks
changing shape
The software now makes the first pass at pre-volunteering checks, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 3229/03
Source: “Carry out pre-volunteering checks, including references and Disclosure and Barring Service (DBS) checks where appropriate.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Chasing references and running background checks is routine administration, though identity documents often still have to be seen.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Carrying out strategic planning for long-term development and disaster management to minimise crisis intervention
changing shape
The software now makes the first pass at strategic, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 50 · 3229/03
Source: “Carry out strategic planning for long-term development and disaster management to minimise crisis intervention.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Strategy documents can be drafted by machine, though the choices behind them rest on local knowledge and judgement.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Referring individuals to appropriate organisations for assistance
changing shape
The software now makes the first pass at individuals, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 3229/01
Source: “Refer individuals to appropriate organisations for assistance.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Matching a person's needs to local services is mostly looking things up, which software does quickly and well.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Ensuring clients have completed recommended actions by contacting them in person
changing shape
The software now makes the first pass at clients have completed recommended actions, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 3229/04
Source: “Ensure clients have completed recommended actions by contacting them in person, by phone, or in writing.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (44–52 allowing for uncertainty): partial exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Following up to check people have done what was agreed is reminder and tracking work software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Coordinating staff training programmes
changing shape
The software now makes the first pass at staff training programmes, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 3229/05
Source: “Coordinate staff training programmes.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Arranging training courses is scheduling and admin that software can take on.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Carrying out case studies for detailed information gathering
changing shape
The software now makes the first pass at case studies, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 3229/06
Source: “Carry out case studies for detailed information gathering.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Case study write-ups are well supported by these tools, though gathering the detail often means visiting people.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Determining and certifying the eligibility of prospective tenants
changing shape
The software now makes the first pass at the eligibility of prospective tenants, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 60 · 3229/06
Source: “Determine and certify the eligibility of prospective tenants, following government regulations.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Eligibility rules are published, but certifying that someone qualifies is a formal decision an accountable officer must make.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Arranging for mental health or substance misuse treatment
changing shape
The software now makes the first pass at mental health, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 85 · 3229/08
Source: “Arrange for mental health or substance misuse treatment as required.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Arranging treatment is referral and booking work AI can prepare, with a professional making the clinical call.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Preparing cases for court hearings to advocate for victims
changing shape
The software now makes the first pass at cases, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 50 · 3229/10
Source: “Prepare cases for court hearings to advocate for victims.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Assembling and summarising a case for court is document work AI drafts well, with the worker responsible.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Administering collections to ensure timely rent payments
changing shape
The software now makes the first pass at collections, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 60 · 3229/06
Source: “Administer collections to ensure timely rent payments.” (UK task statement)
How this row was scored
Exposure score: 46 out of 100 (39–53 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Arrears processes are largely automated, but people in difficulty need a person who can listen and agree a way forward.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Assisting clients in accessing drug and alcohol treatment programmes
changing shape
The software now makes the first pass at clients, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 80 · 3229/08
Source: “Assist clients in accessing drug and alcohol treatment programmes.” (UK task statement)
How this row was scored
Exposure score: 46 out of 100 (39–53 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Finding and referring into treatment services is matching work AI does well, though the client needs encouragement.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Assessing clients' needs
changing shape
The software now makes the first pass at clients' needs, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 75 · 3229/09
Source: “Assess clients' needs for assistance such as rehabilitation, financial aid, or vocational training.” (UK task statement)
How this row was scored
Exposure score: 46 out of 100 (39–53 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Matching someone's needs to available help is a structured assessment AI can produce a good draft of.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Ensuring services provided meet community needs and are not
changing shape
The software now makes the first pass at services provided meet community needs, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 3229/03
Source: “Ensure services provided meet community needs and are not duplicated.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Mapping services against needs is analysis AI can support, but the real picture of local provision is hard to obtain.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Assisting families to apply for social services
changing shape
The software now makes the first pass at families, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 80 · 3229/04
Source: “Assist families to apply for social services, including NHS support or Sure Start Maternity Grant.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (39–47 allowing for uncertainty): partial exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Benefit and grant applications follow published rules, so AI can complete forms accurately with the family's details.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 4/4.
Evaluating nutrition for high-risk groups to improve well-
changing shape
The software now makes the first pass at nutrition, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 60 · 3229/04
Source: “Evaluate nutrition for high-risk groups to improve well-being.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Nutrition analysis is well documented, but judgements about at-risk groups normally involve a qualified professional.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Following through to ensure the efficacy of services
changing shape
The software now makes the first pass at to ensure the efficacy of services, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 85 · 3229/07
Source: “Follow through to ensure the efficacy of services provided.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking that services actually worked is tracking and follow-up, though judging quality needs a person.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Developing offender treatment and rehabilitation programmes
changing shape
The software now makes the first pass at offender treatment, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 80 · 3229/08
Source: “Develop offender treatment and rehabilitation programmes.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Programme design follows published evidence, though what a service can actually run is a professional judgement.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Disseminating medical or dental health information to targeted groups
changing shape
The software now makes the first pass at medical or dental health information, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 3229/04
Source: “Disseminate medical or dental health information to targeted groups, consistent with cultural norms.” (UK task statement)
How this row was scored
Exposure score: 42 out of 100 (38–46 allowing for uncertainty): partial exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Producing and adapting health information for a particular community is writing work AI does capably.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Coordinating child immunisation programmes to ensure timely vaccinations
changing shape
The software now makes the first pass at child immunisation programmes, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 50 · 3229/04
Source: “Coordinate child immunisation programmes to ensure timely vaccinations.” (UK task statement)
How this row was scored
Exposure score: 42 out of 100 (35–49 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Coordinating immunisation schedules and reminders is data and logistics work software already runs.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Implementing communication strategies to keep all stakeholders
changing shape
The software now makes the first pass at communication strategies, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 60 · 3229/03
Source: “Implement communication strategies to keep all stakeholders informed, engaged, and involved.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Drafting helps a lot, though keeping people genuinely engaged depends on the person doing it.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Referring patients for appropriate screening relating to their condition
changing shape
The software now makes the first pass at patients, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 80 · 3229/05
Source: “Refer patients for appropriate screening relating to their condition.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Screening criteria are clear and easy to apply, but the referral itself has to come from a clinician.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 3/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Determining community health needs in collaboration with healthcare specialists and civic groups
changing shape
The software now makes the first pass at community health needs, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 70 · 3229/05
Source: “Determine community health needs in collaboration with healthcare specialists and civic groups.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Data analysis helps, but agreeing what a community needs happens in discussion with clinicians and residents.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Coordinating with internal departments and external organisations for project collaboration
changing shape
The software now makes the first pass at internal departments, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 70 · 3229/06
Source: “Coordinate with internal departments and external organisations for project collaboration.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Coordination can be scheduled by software, but agreement between departments comes from people talking.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Performing risk assessments on offenders
changing shape
The software now makes the first pass at risk assessments, but someone has to be answerable for the result, and it cannot be the software. So the job becomes checking and deciding rather than producing.
importance 60 · 3229/08
Source: “Perform risk assessments on offenders.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Risk assessment uses structured scoring tools, but the assessment must be signed off by the responsible officer.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 3/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Advising clients on childcare options
staying human
The value here is that a specific person handles clients and stands behind it. That is earned, not computed.
importance 50 · 3229/01, 3229/04
Source: “Advise clients on childcare options.” (UK task statement)
How this row was scored
Exposure score: 39 out of 100 (32–46 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Childcare options are published and easy to summarise, though the choice is usually talked through with the family.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Assisting in student recruitment, enrolment and placement activities
staying human
The value here is that a specific person handles student recruitment, enrolment and placement activities and stands behind it. That is earned, not computed.
importance 65 · 3229/09
Source: “Assist in student recruitment, enrolment, and placement activities.” (UK task statement)
How this row was scored
Exposure score: 39 out of 100 (32–46 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Enrolment admin follows set steps software handles, though applicants often want to speak to someone.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Evaluating clients' physical or mental condition
staying human
The rules require a named, qualified person to answer for clients' physical, and that person cannot be a piece of software.
importance 90 · 3229/07
Source: “Evaluate clients' physical or mental condition, based on review of client information.” (UK task statement)
How this row was scored
Exposure score: 37 out of 100 (30–44 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: AI can summarise the file, but forming a view on someone's condition normally needs a qualified professional.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Informing offenders or inmates about conditional release requirements
staying human
The rules require a named, qualified person to answer for offenders, and that person cannot be a piece of software.
importance 65 · 3229/08
Source: “Inform offenders or inmates about conditional release requirements including office visits and restitution payments.” (UK task statement)
How this row was scored
Exposure score: 36 out of 100 (29–43 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Explaining release conditions is clear information work, though the officer is responsible for delivering it.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Administering ability or personality tests to assess individuals' traits
staying human
The rules require a named, qualified person to answer for ability, and that person cannot be a piece of software.
importance 60 · 3229/09
Source: “Administer ability or personality tests to assess individuals' traits.” (UK task statement)
How this row was scored
Exposure score: 36 out of 100 (29–43 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Tests are already delivered and scored by software, though interpreting them needs a qualified test user.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Determining priorities with clients for property management
staying human
The value here is that a specific person handles priorities and stands behind it. That is earned, not computed.
importance 75 · 3229/06
Source: “Determine priorities with clients for property management.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Priorities can be listed automatically, but agreeing them with a client is a conversation.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Reporting any pertinent information to the proper authorities in cases of child endangerment
staying human
The rules require a named, qualified person to answer for any pertinent information, and that person cannot be a piece of software.
importance 80 · 3229/04
Source: “Report any pertinent information to the proper authorities in cases of child endangerment, neglect, or abuse.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: Software can draft the referral, but judging that a child is at risk is a serious call an accountable worker must make.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Providing guidance to patients on managing chronic health conditions
staying human
The rules require a named, qualified person to answer for guidance, and that person cannot be a piece of software.
importance 70 · 3229/05
Source: “Provide guidance to patients on managing chronic health conditions.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Advice on managing long-term conditions is well documented, though patients act on it when a trusted professional gives it.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 2/4 · how much data exists 4/4.
Assisting offenders with matters concerning detainers and sentences in other jurisdictions
staying human
The rules require a named, qualified person to answer for offenders, and that person cannot be a piece of software.
importance 70 · 3229/08
Source: “Assist offenders with matters concerning detainers and sentences in other jurisdictions.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: Cross-jurisdiction sentence issues follow set rules, but resolving them needs someone able to act officially.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Advising students on academic and career choices
staying human
The value here is that a specific person handles students and stands behind it. That is earned, not computed.
importance 90 · 3229/09
Source: “Advise students on academic and career choices.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (28–36 allowing for uncertainty): low exposure, high confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Good advice on choices rests on knowing the pupil and being someone they trust.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Liaising with local authorities and public bodies to ensure regulatory compliance
staying human
The value here is that a specific person handles local authorities and stands behind it. That is earned, not computed.
importance 75 · 3229/06
Source: “Liaise with local authorities and public bodies to ensure regulatory compliance.” (UK task statement)
How this row was scored
Exposure score: 31 out of 100 (24–38 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Working with councils and public bodies runs on relationships and local knowledge, though the compliance rules themselves are published.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Monitoring, evaluating and recording client progress according to measurable goals described in treatment and care plan
staying human
The value here is that a specific person handles client progress and stands behind it. That is earned, not computed.
importance 85 · 3229/07
Source: “Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan.” (UK task statement)
How this row was scored
Exposure score: 31 out of 100 (24–38 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the value is that a specific person does it.
The rating behind it: Progress notes against agreed goals are routine recording, though observing how someone is doing usually means seeing them.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Modifying treatment plans to comply with changes in clients' status
staying human
The value here is that a specific person handles treatment plans and stands behind it. That is earned, not computed.
importance 80 · 3229/07
Source: “Modify treatment plans to comply with changes in clients' status.” (UK task statement)
How this row was scored
Exposure score: 31 out of 100 (24–38 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: For this welfare role the plan is a support plan, not a clinical one, but changing it rests on knowing the person.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Liaising with other agencies to coordinate services or responses
staying human
The value here is that a specific person handles other agencies and stands behind it. That is earned, not computed.
importance 75 · 3229/10
Source: “Liaise with other agencies to coordinate services or responses.” (UK task statement)
How this row was scored
Exposure score: 31 out of 100 (24–38 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Coordinating between agencies runs on relationships and local knowledge, though the referral paperwork itself is routine.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Lobbying the public to support the needs of disadvantaged communities
staying human
The value here is that a specific person handles the public and stands behind it. That is earned, not computed.
importance 80 · 3229/03
Source: “Lobby the public to support the needs of disadvantaged communities.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Campaign material is easy to generate, though shifting public opinion still needs people out making the case.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Recruiting volunteers
staying human
The value here is that a specific person handles volunteers and stands behind it. That is earned, not computed.
importance 70 · 3229/03
Source: “Recruit volunteers.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Adverts and screening can be automated, though signing someone up usually needs a person who inspires them.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Conducting more structured reviews for volunteer training
staying human
The value here is that a specific person handles more structured reviews and stands behind it. That is earned, not computed.
importance 60 · 3229/03
Source: “Conduct more structured reviews for volunteer training.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Review templates can be generated, but a useful training review is a two-way conversation.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Educating staff on the roles and functions of volunteers within the organisation
staying human
The value here is that a specific person handles staff and stands behind it. That is earned, not computed.
importance 50 · 3229/03
Source: “Educate staff on the roles and functions of volunteers within the organisation.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Briefing material is easy to produce, but bringing staff round to working with volunteers is done in person.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Participating in committees and boards to contribute to departmental governance
staying human
The value here is that a specific person handles committees and stands behind it. That is earned, not computed.
importance 50 · 3229/03
Source: “Participate in committees and boards to contribute to departmental governance.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Governance work is people meeting and deciding things together.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Advising clients on enhancing education for intellectual development
staying human
The value here is that a specific person handles clients and stands behind it. That is earned, not computed.
importance 60 · 3229/04
Source: “Advise clients on enhancing education for intellectual development.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: General advice on supporting a child's learning is well documented, but it lands through conversation with the parent.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Working with individuals, groups or families to plan or implement programmes designed to improve the overall health of communities
staying human
The value here is that a specific person handles individuals, groups or families and stands behind it. That is earned, not computed.
importance 60 · 3229/04
Source: “Work with individuals, groups, or families to plan or implement programmes designed to improve the overall health of communities.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Programme plans can be drafted by AI, but they are shaped and delivered with the people involved.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Advising clients on hand washing for improved sanitation
staying human
This work happens in the physical world: clients, in a real place. Software cannot follow it there.
importance 50 · 3229/04
Source: “Advise clients on hand washing for improved sanitation.” (UK task statement)
How this row was scored
Exposure score: 29 out of 100 (22–36 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Handwashing guidance is public and simple to produce, though carers usually show it in person.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 4/4.
Initiating court action in response to noncompliance with terms of probation or parole
staying human
The rules require a named, qualified person to answer for court action, and that person cannot be a piece of software.
importance 60 · 3229/08
Source: “Initiate court action in response to noncompliance with terms of probation or parole.” (UK task statement)
How this row was scored
Exposure score: 29 out of 100 (25–33 allowing for uncertainty): low exposure, high confidence.
Why it sits in this group: the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Starting breach proceedings is legally an act only the responsible officer can take.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 4/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Assessing the situation and determining the level of response
staying human
The ratings behind this row put the situation well outside what today's tools can do on their own.
importance 50 · 3229/03
Source: “Assess the situation and determine the level of response required.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: AI can suggest a response level from a checklist, but reading how serious a situation really is takes a person.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Implementing and administering healthcare programmes
staying human
The ratings behind this row put healthcare programmes well outside what today's tools can do on their own.
importance 70 · 3229/05
Source: “Implement and administer healthcare programmes, including personnel administration and staff training.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Running a health programme means organising people and training on site, though the administrative parts are well documented.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Advising students with adjustment or academic problems
staying human
The value here is that a specific person handles students and stands behind it. That is earned, not computed.
importance 80 · 3229/09
Source: “Advise students with adjustment or academic problems.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (24–32 allowing for uncertainty): low exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Helping a struggling pupil turns on a trusted relationship built up face to face over time.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Assessing the dietary needs of the elderly to maintain health
staying human
The rules require a named, qualified person to answer for the dietary needs, and that person cannot be a piece of software.
importance 70 · 3229/04
Source: “Assess the dietary needs of the elderly to maintain health.” (UK task statement)
How this row was scored
Exposure score: 27 out of 100 (20–34 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: General dietary guidance is well documented, though assessing an individual's needs normally involves a qualified professional.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Coordinating communication between patients and medical staff to facilitate care
staying human
The value here is that a specific person handles communication and stands behind it. That is earned, not computed.
importance 60 · 3229/01
Source: “Coordinate communication between patients and medical staff to facilitate care.” (UK task statement)
How this row was scored
Exposure score: 26 out of 100 (19–33 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Passing messages between patients and clinicians can be partly automated, but judging urgency and tone still needs a person.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Managing the day-to-day work of an office or team
staying human
The value here is that a specific person handles the day-to-day work of an office and stands behind it. That is earned, not computed.
importance 50 · 3229/03
Source: “Manage the day-to-day work of an office or team.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Day-to-day management is about people, priorities and problems that come up in the room.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Managing a personal caseload of patients over the phone
staying human
The rules require a named, qualified person to answer for a personal caseload of patients over the phone, and that person cannot be a piece of software.
importance 60 · 3229/05
Source: “Manage a personal caseload of patients over the phone.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Phone caseload work depends on continuity with a patient who trusts the person calling.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Responding to the client's questions and concerns about their diagnosis and treatment
staying human
The value here is that a specific person handles the client's questions and stands behind it. That is earned, not computed.
importance 80 · 3229/07
Source: “Respond to the client's questions and concerns about their diagnosis and treatment.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: A welfare worker is not the clinician here, but answering someone's worries about their own diagnosis rests on trust and private records.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Identifying and approving work placements for offenders with community service sentences
staying human
The rules require a named, qualified person to answer for work placements, and that person cannot be a piece of software.
importance 75 · 3229/08
Source: “Identify and approve work placements for offenders with community service sentences.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: Placement rules are documented, but approving where an offender serves a sentence is a decision an accountable officer must make.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Advising students on addressing educational problems
staying human
The value here is that a specific person handles students and stands behind it. That is earned, not computed.
importance 85 · 3229/09
Source: “Advise students on addressing educational problems.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Advice on study problems works because a student opens up to someone they trust.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Carrying out a risk assessment for individuals or families to identify concerns and ensure suitable support
staying human
The rules require a named, qualified person to answer for a risk assessment, and that person cannot be a piece of software.
importance 90 · 3229/10
Source: “Carry out a risk assessment for individuals or families to identify concerns and ensure suitable support.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: Risk assessment follows a set framework, but the concerns that matter surface from meeting the family.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Developing safety plans and coordinating resources to ensure the well-being of survivors
staying human
The value here is that a specific person handles safety plans and stands behind it. That is earned, not computed.
importance 80 · 3229/01
Source: “Develop safety plans and coordinate resources to ensure the well-being of survivors.” (UK task statement)
How this row was scored
Exposure score: 23 out of 100 (16–30 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Safety planning follows known methods, yet the details that matter are private to one person and agreed with them directly.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Planning treatment with counsellors, doctors or nurses based on social work experience and patient needs
staying human
The rules require a named, qualified person to answer for treatment, and that person cannot be a piece of software.
importance 80 · 3229/07
Source: “Plan treatment with counsellors, doctors, or nurses based on social work experience and patient needs.” (UK task statement)
How this row was scored
Exposure score: 22 out of 100 (15–29 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Treatment planning is agreed between qualified professionals who carry responsibility for the outcome.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 3/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Advocating for systemic changes to prevent and address domestic violence and abuse within the community
staying human
The value here is that a specific person handles systemic changes and stands behind it. That is earned, not computed.
importance 80 · 3229/01
Source: “Advocate for systemic changes to prevent and address domestic violence and abuse within the community.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Briefing papers can be drafted by machine, but changing how a community responds relies on persuading people in person.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Generating income for projects through fundraising activities
staying human
The value here is that a specific person handles income and stands behind it. That is earned, not computed.
importance 80 · 3229/03
Source: “Generate income for projects through fundraising activities.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: AI can write the appeal, but donors give because of relationships and events run by people.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Lobbying government and policymakers on behalf of a cause or client group
staying human
The value here is that a specific person handles government and stands behind it. That is earned, not computed.
importance 70 · 3229/03
Source: “Lobby government and policymakers on behalf of a cause or client group.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Briefings can be machine-drafted, but influencing policymakers works through personal access and sustained relationships.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Recruiting and managing staff and volunteers
staying human
The value here is that a specific person handles staff and stands behind it. That is earned, not computed.
importance 70 · 3229/03
Source: “Recruit and manage staff and volunteers.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: AI helps with adverts and shortlisting, but choosing and managing people rests on personal judgement and relationships.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Interviewing individuals or family members to compile information on social and educational history
staying human
This work happens in the physical world: individuals, in a real place. Software cannot follow it there.
importance 60 · 3229/01
Source: “Interview individuals or family members to compile information on social and educational history.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Software can structure questions and write up answers, but families open up to a person sitting with them.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Organising events to raise profile and attract new volunteers
staying human
This work happens in the physical world: events, in a real place. Software cannot follow it there.
importance 80 · 3229/03
Source: “Organise events to raise profile and attract new volunteers.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Planning can be drafted by machine, but running an event and meeting people on the day cannot.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Providing inductions and training for new volunteers
staying human
This work happens in the physical world: inductions, in a real place. Software cannot follow it there.
importance 80 · 3229/03
Source: “Provide inductions and training for new volunteers.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Induction packs can be AI-written, but delivering training to new volunteers happens face to face.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Providing training to staff and volunteers to enhance charity operations
staying human
This work happens in the physical world: staff, in a real place. Software cannot follow it there.
importance 60 · 3229/03
Source: “Provide training to staff and volunteers to enhance charity operations.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Training materials can be machine-made, but delivering training to a room of people cannot.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Explaining and interpreting agency purposes
staying human
This work happens in the physical world: agency purposes, in a real place. Software cannot follow it there.
importance 50 · 3229/03
Source: “Explain and interpret agency purposes, programmes, and policies to community groups.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Plain-English explanations can be drafted, though standing in front of a community group is the actual task.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Implementing staff, volunteer or community training programmes
staying human
This work happens in the physical world: staff, volunteer or community training programmes, in a real place. Software cannot follow it there.
importance 50 · 3229/03
Source: “Implement staff, volunteer, or community training programmes.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Course content can be AI-written, but running the training with people in the room cannot.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Implementing rehabilitation plans for clients focusing on employment goals
staying human
The rules require a named, qualified person to answer for rehabilitation plans, and that person cannot be a piece of software.
importance 70 · 3229/08
Source: “Implement rehabilitation plans for clients focusing on employment goals.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Putting a rehabilitation plan into practice depends on a worker keeping the person engaged week by week.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Addressing community groups, faculty and staff members to explain available counselling services
staying human
This work happens in the physical world: community groups, faculty and staff members, in a real place. Software cannot follow it there.
importance 70 · 3229/09
Source: “Address community groups, faculty, and staff members to explain available counselling services.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Standing in front of a group to explain what the service offers is a person's job.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Identifying safeguarding concerns & risk
staying human
The rules require a named, qualified person to answer for concerns & risk, and that person cannot be a piece of software.
importance 90 · 3229/10
Source: “Identify safeguarding concerns & risk, making appropriate referrals and engaging with social care practitioners where appropriate.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it.
The rating behind it: Spotting and referring safeguarding concerns is a responsibility the law places on a named professional.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 3/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Assisting clients in making informed legal decisions
staying human
The value here is that a specific person handles clients and stands behind it. That is earned, not computed.
importance 90 · 3229/01
Source: “Assist clients in making informed legal decisions.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (11–25 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Software can lay out the legal options, but the client's decision turns on trust built in a face-to-face conversation.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Organising rehearsals to ensure smooth conduct of ceremonies
staying human
This work happens in the physical world: rehearsals, in a real place. Software cannot follow it there.
importance 60 · 3229/02
Source: “Organise rehearsals to ensure smooth conduct of ceremonies.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (11–25 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: A rehearsal only works if people are in the room walking through it together.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Advising or supporting family members to assist them in understanding
staying human
The value here is that a specific person handles members and stands behind it. That is earned, not computed.
importance 85 · 3229/07
Source: “Advise or support family members to assist them in understanding, dealing with, or supporting the client or patient.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Families take in difficult information from someone they trust sitting with them.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Speaking with colleagues to share knowledge in the field
staying human
The value here is that a specific person handles colleagues and stands behind it. That is earned, not computed.
importance 50 · 3229/01
Source: “Speak with colleagues to share knowledge in the field.” (UK task statement)
How this row was scored
Exposure score: 17 out of 100 (10–24 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Sharing what you have learned with colleagues is a conversation between people, not something a machine can do for you.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Attending seminars, training workshops or classes to improve social work knowledge
staying human
This work happens in the physical world: seminars, training workshops or classes, in a real place. Software cannot follow it there.
importance 50 · 3229/07
Source: “Attend seminars, training workshops, or classes to improve social work knowledge.” (UK task statement)
How this row was scored
Exposure score: 17 out of 100 (13–21 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Attending training is something the worker has to do themselves; nobody can learn on their behalf.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Attending conferences and seminars for professional development
staying human
This work happens in the physical world: conferences, in a real place. Software cannot follow it there.
importance 55 · 3229/09
Source: “Attend conferences and seminars for professional development.” (UK task statement)
How this row was scored
Exposure score: 17 out of 100 (10–24 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Attending in person is the point of it, even where sessions are also available online.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Providing support to clients in adhering to their treatment plans
staying human
This work happens in the physical world: support, in a real place. Software cannot follow it there.
importance 90 · 3229/07
Source: “Provide support to clients in adhering to their treatment plans.” (UK task statement)
How this row was scored
Exposure score: 16 out of 100 (9–23 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Reminders help, but people stick with treatment because someone they know is encouraging them.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Facilitating offenders' attendance at court hearings
staying human
This work happens in the physical world: offenders' attendance, in a real place. Software cannot follow it there.
importance 85 · 3229/08
Source: “Facilitate offenders' attendance at court hearings.” (UK task statement)
How this row was scored
Exposure score: 15 out of 100 (8–22 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Arranging attendance can be organised digitally, but getting someone to court often means going with them.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Working with other professionals and supporting staff
staying human
The value here is that a specific person handles other professionals and stands behind it. That is earned, not computed.
importance 70 · 3229/01
Source: “Work with other professionals and support staff.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Working alongside other professionals runs on personal relationships and give-and-take that software cannot stand in for.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Engaging with charitable bodies to support organisational goals
staying human
The value here is that a specific person handles charitable bodies and stands behind it. That is earned, not computed.
importance 80 · 3229/03
Source: “Engage with charitable bodies to support organisational goals.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Building working links with charities depends on people who know and trust each other.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Recruiting and managing volunteers for charity events
staying human
The value here is that a specific person handles volunteers and stands behind it. That is earned, not computed.
importance 80 · 3229/03
Source: “Recruit and manage volunteers for charity events.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Recruiting and looking after volunteers depends on personal relationships and being there on the day.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Developing partnerships with external organisations for volunteer engagement
staying human
The value here is that a specific person handles partnerships and stands behind it. That is earned, not computed.
importance 75 · 3229/03
Source: “Develop partnerships with external organisations for volunteer engagement.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Partnerships form between people who build trust over time, which software cannot do on your behalf.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Coordinating with private and voluntary sector organisations
staying human
The value here is that a specific person handles private and stands behind it. That is earned, not computed.
importance 70 · 3229/03
Source: “Coordinate with private and voluntary sector organisations, contractors, and other local councils on partnership projects.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Joint working with councils and contractors depends on named people negotiating and following through together.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Developing relationships with partner organisations in the field and encourage capacity building
staying human
The value here is that a specific person handles relationships and stands behind it. That is earned, not computed.
importance 70 · 3229/03
Source: “Develop relationships with partner organisations in the field and encourage capacity building.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Growing another organisation's capacity happens through sustained personal relationships rather than documents.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Negotiating with charities and funding bodies for financial backing
staying human
The value here is that a specific person handles charities and stands behind it. That is earned, not computed.
importance 70 · 3229/03
Source: “Negotiate with charities and funding bodies for financial backing.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Negotiating funding is done between people who know each other, and cannot be handed to software.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Establishing and maintaining relationships with community groups and/or key partners
staying human
The value here is that a specific person handles relationships and stands behind it. That is earned, not computed.
importance 60 · 3229/03
Source: “Establish and maintain relationships with community groups and/or key partners.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Long-term relationships with community groups belong to people, not to systems.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Maintaining cooperative working relationships with public health care agencies and organisations
staying human
The value here is that a specific person handles cooperative working relationships and stands behind it. That is earned, not computed.
importance 70 · 3229/05
Source: “Maintain cooperative working relationships with public health care agencies and organisations.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Good working relationships between agencies belong to the people who maintain them.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Assessing the needs of clients by listening and providing guidance
staying human
The value here is that a specific person handles the needs of clients and stands behind it. That is earned, not computed.
importance 95 · 3229/06
Source: “Assess the needs of clients by listening and providing guidance.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Working out what someone really needs comes from listening properly, which requires a person.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Engaging with the legal system on behalf of clients
staying human
The rules require a named, qualified person to answer for the legal system, and that person cannot be a piece of software.
importance 80 · 3229/06
Source: “Engage with the legal system on behalf of clients when necessary.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Dealing with courts and legal bodies on a client's behalf needs a person able to act for them.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Directing activities of professional and technical staff members and volunteers
staying human
The value here is that a specific person handles activities of professional and stands behind it. That is earned, not computed.
importance 55 · 3229/06
Source: “Direct activities of professional and technical staff members and volunteers.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Directing staff and volunteers day to day needs someone they answer to and will follow.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Developing liaisons with probation officers
staying human
The value here is that a specific person handles liaisons and stands behind it. That is earned, not computed.
importance 85 · 3229/08
Source: “Develop liaisons with probation officers, community agencies, and institutions to support offenders' life adjustments.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Working links with agencies and probation staff are held by people who know each other.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Collaborating with law enforcement, social services and other agencies to ensure a coordinated response to domestic violence cases
staying human
The value here is that a specific person handles law enforcement, social services and other agencies and stands behind it. That is earned, not computed.
importance 75 · 3229/01
Source: “Collaborate with law enforcement, social services, and other agencies to ensure a coordinated response to domestic violence cases.” (UK task statement)
How this row was scored
Exposure score: 12 out of 100 (8–16 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: A joined-up response between police and social services is built through working relationships between named people, not by software.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Facilitating client participation in care decision-making processes across all age groups
staying human
The value here is that a specific person handles client participation and stands behind it. That is earned, not computed.
importance 70 · 3229/01
Source: “Facilitate client participation in care decision-making processes across all age groups.” (UK task statement)
How this row was scored
Exposure score: 12 out of 100 (8–16 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Helping someone speak up in a meeting about their own care needs a person beside them, not a program.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Teaching diabetes management techniques for independent living
staying human
This work happens in the physical world: diabetes management techniques, in a real place. Software cannot follow it there.
importance 60 · 3229/04
Source: “Teach diabetes management techniques for independent living.” (UK task statement)
How this row was scored
Exposure score: 12 out of 100 (5–19 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Learning to manage diabetes day to day comes from hands-on teaching by a trusted health professional.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Representing clients in housing negotiations to secure accommodation
staying human
The value here is that a specific person handles clients and stands behind it. That is earned, not computed.
importance 85 · 3229/06
Source: “Represent clients in housing negotiations to secure accommodation.” (UK task statement)
How this row was scored
Exposure score: 12 out of 100 (8–16 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Securing a tenancy usually comes down to a person negotiating with a landlord who knows them.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Attending community meetings to understand community issues
staying human
This work happens in the physical world: community meetings, in a real place. Software cannot follow it there.
importance 50 · 3229/04
Source: “Attend community meetings to understand community issues.” (UK task statement)
How this row was scored
Exposure score: 11 out of 100 (4–18 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Understanding what a community is worried about comes from being at the meeting and listening.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Assisting in community development by supporting local projects and initiatives
staying human
This work happens in the physical world: community development, in a real place. Software cannot follow it there.
importance 60 · 3229/07
Source: “Assist in community development by supporting local projects and initiatives.” (UK task statement)
How this row was scored
Exposure score: 11 out of 100 (4–18 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Supporting local projects means turning up and getting involved with the people running them.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Providing information on agency services to individuals in homes
staying human
This work happens in the physical world: information, in a real place. Software cannot follow it there.
importance 60 · 3229/01
Source: “Provide information on agency services to individuals in homes.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (3–17 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: The information itself is easy to prepare, but it is delivered by visiting people where they live.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Providing appropriate support for volunteers through regular informal contact
staying human
The value here is that a specific person handles appropriate support and stands behind it. That is earned, not computed.
importance 70 · 3229/03
Source: “Provide appropriate support for volunteers through regular informal contact.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Informal check-ins keep volunteers feeling valued, and that only works coming from a real colleague.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Conducting educational workshops on sex and health education to promote healthy living
staying human
This work happens in the physical world: educational workshops, in a real place. Software cannot follow it there.
importance 90 · 3229/05
Source: “Conduct educational workshops on sex and health education to promote healthy living.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Sex and health education workshops work because a trusted person is in the room answering questions.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Offering counselling services tailored to individual needs.?
staying human
The value here is that a specific person handles services and stands behind it. That is earned, not computed.
importance 70 · 3229/05
Source: “Offer counselling services tailored to individual needs.?.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Counselling is not a licensed occupation in Britain, but the help itself is the relationship, which cannot be handed to software.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 4/4 · how much data exists 1/4.
Meeting couples to discuss their requirements and budget
staying human
This work happens in the physical world: couples, in a real place. Software cannot follow it there.
importance 80 · 3229/02
Source: “Meet couples to discuss their requirements and budget.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (5–13 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Sitting down with a couple to understand what they want is a personal meeting, not a task software can take on.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Monitoring and supporting volunteers in their tasks
staying human
This work happens in the physical world: volunteers, in a real place. Software cannot follow it there.
importance 80 · 3229/03
Source: “Monitor and support volunteers in their tasks.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (5–13 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Keeping volunteers going takes noticing how they are doing and encouraging them in person.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Supervising volunteers
staying human
This work happens in the physical world: volunteers, in a real place. Software cannot follow it there.
importance 70 · 3229/03
Source: “Supervise volunteers.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (5–13 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Supervising volunteers means being present, spotting problems and responding to people as they work.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Maintaining own and others' safety at work
staying human
This work happens in the physical world: own, in a real place. Software cannot follow it there.
importance 60 · 3229/03
Source: “Maintain own and others' safety at work.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (5–13 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Keeping yourself and others safe at work is about what you do physically on the day.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Creating support groups for housing assistance
staying human
This work happens in the physical world: support groups, in a real place. Software cannot follow it there.
importance 90 · 3229/06
Source: “Create support groups for housing assistance.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (5–13 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: A support group only exists because people turn up and trust each other in the room.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Conferring regularly with community association members to ensure their needs are being met
staying human
This work happens in the physical world: community association members, in a real place. Software cannot follow it there.
importance 50 · 3229/06
Source: “Confer regularly with community association members to ensure their needs are being met.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (5–13 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Regular contact with residents' groups depends on people who are known and trusted locally.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Collaborating with neighbourhood wardens and community action teams to address anti-social behaviour
staying human
This work happens in the physical world: neighbourhood wardens, in a real place. Software cannot follow it there.
importance 75 · 3229/10
Source: “Collaborate with neighbourhood wardens and community action teams to address anti-social behaviour.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (5–13 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Tackling anti-social behaviour with wardens and community teams runs on working relationships on the ground.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Teaching appropriate parenting behaviours to individuals or families
staying human
This work happens in the physical world: appropriate parenting behaviours, in a real place. Software cannot follow it there.
importance 70 · 3229/04
Source: “Teach appropriate parenting behaviours to individuals or families.” (UK task statement)
How this row was scored
Exposure score: 8 out of 100 (4–12 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Parents change how they act because of a person they trust showing them, not because of written advice.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Counseling individuals, groups, families or communities regarding issues, mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care or medical care
staying human
The value here is that a specific person handles individuals, groups, families or communities regarding issues and stands behind it. That is earned, not computed.
importance 95 · 3229/07
Source: “Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.” (UK task statement)
How this row was scored
Exposure score: 8 out of 100 (1–15 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Counselling is not a licensed job in Britain, but this support is the relationship itself and often needs being there in person.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 4/4 · how much data exists 1/4.
Attending conferences, seminars and training sessions to stay informed about field developments
staying human
This work happens in the physical world: conferences, seminars and training sessions, in a real place. Software cannot follow it there.
importance 50 · 3229/09
Source: “Attend conferences, seminars, and training sessions to stay informed about field developments.” (UK task statement)
How this row was scored
Exposure score: 8 out of 100 (1–15 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Attending conferences and training is about being there and meeting people in the field.
The five ratings: output a model can produce 0/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Discussing with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in their criminal behaviour
staying human
This work happens in the physical world: offenders how, in a real place. Software cannot follow it there.
importance 90 · 3229/08
Source: “Discuss with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in their criminal behaviour.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (3–11 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Getting someone to face how drink or anger led to their offending needs a trusted person asking.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Collecting statements from witnesses
staying human
This work happens in the physical world: statements, in a real place. Software cannot follow it there.
importance 70 · 3229/10
Source: “Collect statements from witnesses.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (0–14 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: People give a full account to someone they trust, usually sitting with them.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Supervising and directing other workers providing services to clients or patients
staying human
This work happens in the physical world: other workers providing services, in a real place. Software cannot follow it there.
importance 60 · 3229/07
Source: “Supervise and direct other workers providing services to clients or patients.” (UK task statement)
How this row was scored
Exposure score: 6 out of 100 (0–13 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Directing care staff around clients depends on being present with both the team and the people they support.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Interviewing individuals on probation and licence regularly to evaluate their progress and compliance with probation agreements and rehabilitation plans
staying human
This work happens in the physical world: individuals, in a real place. Software cannot follow it there.
importance 85 · 3229/08
Source: “Interview individuals on probation and licence regularly to evaluate their progress and compliance with probation agreements and rehabilitation plans.” (UK task statement)
How this row was scored
Exposure score: 6 out of 100 (2–10 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Supervision interviews are a statutory duty carried out face to face by the responsible officer.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 3/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Interviewing offenders before sentencing or parole
staying human
This work happens in the physical world: offenders, in a real place. Software cannot follow it there.
importance 80 · 3229/08
Source: “Interview offenders before sentencing or parole.” (UK task statement)
How this row was scored
Exposure score: 6 out of 100 (2–10 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Pre-sentence and parole interviews are conducted in person by the responsible officer.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 3/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Managing and enforcing community orders made by the courts
staying human
This work happens in the physical world: community orders made, in a real place. Software cannot follow it there.
importance 70 · 3229/08
Source: “Manage and enforce community orders made by the courts.” (UK task statement)
How this row was scored
Exposure score: 6 out of 100 (2–10 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Enforcing a court order is legally the job of an officer of the court.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 4/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Gathering information on offenders' backgrounds through discussions with offenders
staying human
This work happens in the physical world: information, in a real place. Software cannot follow it there.
importance 80 · 3229/08
Source: “Gather information on offenders' backgrounds through discussions with offenders, families, and relevant individuals.” (UK task statement)
How this row was scored
Exposure score: 5 out of 100 (1–9 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Background information comes out when offenders and families talk to someone they have got to know.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Obtaining detailed evidence and information from victims
staying human
This work happens in the physical world: detailed evidence, in a real place. Software cannot follow it there.
importance 80 · 3229/10
Source: “Obtain detailed evidence and information from victims, suspects, and witnesses.” (UK task statement)
How this row was scored
Exposure score: 5 out of 100 (0–12 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Getting an honest account from a frightened or reluctant person takes presence, trust and training, and the detail is nowhere written down.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Providing ongoing support
staying human
This work happens in the physical world: support, in a real place. Software cannot follow it there.
importance 85 · 3229/01
Source: “Provide ongoing support to victims, witnesses, and vulnerable persons.” (UK task statement)
How this row was scored
Exposure score: 4 out of 100 (0–8 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Ongoing support for a frightened victim depends on a real person they have come to trust.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 4/4 · how much data exists 1/4.
Interviewing parents and relatives after a birth or death
staying human
This work happens in the physical world: parents, in a real place. Software cannot follow it there.
importance 50 · 3229/02
Source: “Interview parents and relatives after a birth or death.” (UK task statement)
How this row was scored
Exposure score: 3 out of 100 (0–10 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Registration interviews are done in person by an authorised registrar who must verify identity and sign the record.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 3/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Conducting and ensuring the effectiveness of interviews with victims and witnesses at initial incidents
staying human
This work happens in the physical world: the effectiveness of interviews, in a real place. Software cannot follow it there.
importance 85 · 3229/10
Source: “Conduct and ensure the effectiveness of interviews with victims and witnesses at initial incidents.” (UK task statement)
How this row was scored
Exposure score: 2 out of 100 (0–6 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: A first interview with someone just harmed depends entirely on the person sitting with them.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 2/4 · needs to be trusted in the moment 4/4 · how much data exists 1/4.
Conducting ceremonies for life events
staying human
This work happens in the physical world: ceremonies, in a real place. Software cannot follow it there.
importance 90 · 3229/02
Source: “Conduct ceremonies for life events such as births, marriages, and deaths.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Conducting a ceremony means standing in the room with the families, which no software can do.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 2/4 · needs to be trusted in the moment 4/4 · how much data exists 2/4.
Leading the ceremony on the day
staying human
This work happens in the physical world: the ceremony, in a real place. Software cannot follow it there.
importance 90 · 3229/02
Source: “Lead the ceremony on the day.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Leading a ceremony on the day is being physically present in front of people.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 1/4 · needs to be trusted in the moment 4/4 · how much data exists 2/4.
Conducting civil marriage ceremonies to celebrate and formalise marriages
staying human
This work happens in the physical world: civil marriage ceremonies, in a real place. Software cannot follow it there.
importance 85 · 3229/02
Source: “Conduct civil marriage ceremonies to celebrate and formalise marriages.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: A civil marriage is only valid when an authorised person conducts it in person.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 4/4 · needs to be trusted in the moment 4/4 · how much data exists 2/4.
Conducting home visits to assess the well-being of parents and their baby
staying human
This work happens in the physical world: home visits, in a real place. Software cannot follow it there.
importance 70 · 3229/04
Source: “Conduct home visits to assess the well-being of parents and their baby.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: A home visit means being in someone's home to see how they and the baby are.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Conducting home visits for high-risk individuals to monitor progress and assess needs
staying human
This work happens in the physical world: home visits, in a real place. Software cannot follow it there.
importance 60 · 3229/04
Source: “Conduct home visits for high-risk individuals to monitor progress and assess needs.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Visiting someone at home to check on them means physically being there.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Distributing flyers, brochures or other informational or educational documents to inform members of a targeted community
staying human
This work happens in the physical world: flyers, brochures or other informational or educational documents, in a real place. Software cannot follow it there.
importance 50 · 3229/04
Source: “Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–7 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Handing out leaflets and brochures around a community is physical work.
The five ratings: output a model can produce 1/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Conducting field supervision of individuals on probation through curfew checks or visits
staying human
This work happens in the physical world: field supervision of individuals, in a real place. Software cannot follow it there.
importance 90 · 3229/08
Source: “Conduct field supervision of individuals on probation through curfew checks or visits to home, work, or school.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Curfew checks and visits to home or work mean physically turning up.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 3/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Conducting random drug screens of offenders to ensure adherence to substance misuse treatment programmes
staying human
This work happens in the physical world: random drug screens of offenders, in a real place. Software cannot follow it there.
importance 85 · 3229/08
Source: “Conduct random drug screens of offenders to ensure adherence to substance misuse treatment programmes.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it.
The rating behind it: Taking a drug test sample requires being physically present with the person.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Assisting disabled students in accessing facilities
staying human
This work happens in the physical world: disabled students, in a real place. Software cannot follow it there.
importance 70 · 3229/09
Source: “Assist disabled students in accessing facilities, such as toilets.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: This is hands-on personal help that only someone in the room can give.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.

What this job pays, and how many people do it

Median pay: £30,100a year, before tax, the middle of the range, so half earn more and half earn less.ashe-t14, 2025 · ASHE 2025 provisional (reference April 2025)Provisional, because the ONS revises this figure in the autumn.
How we know this
Source: ashe-t14
Reference period: ASHE 2025 provisional (reference April 2025)
Rounding: Shown to the nearest £100. The exact published figure is in the downloadable dataset. We do not render pounds the survey cannot support.
People doing this job: 183,500in the UK, 2026.nomis-aps · Apr 2025-Mar 2026 (latest APS 12-month period)This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.

What is deliberately not here: a forecast of how many of these jobs exist in ten years. Where an official projection exists for a market we publish it with its vintage; where it does not, we leave the space empty rather than borrow the other country’s number.

Why this is shifting

The reason is boringly specific. Most of what is shifting here is reading one thing and writing another: records of clients in, a record out. The rows above are exactly that shape: maintaining records of clients and keeping accurate records on a case management system. What it cannot do is be there in the room, and that is still where clients get done. Which is why this page talks about your tasks changing, not your job ending.

Your move

Over a pint: what I’d tell you if you were my friend

Your week is splitting in two, and which half fills it is the whole question. Maintaining records of clients is going; transporting or accompanying clients to scheduled health appointments or referral sites is not.

So, given all that: 25% of this job's task weight sits in rows the software is already learning, 22% in rows that change shape rather than disappear, and 53% in rows it is nowhere near. That is the position, measured across 217 scored tasks. It is not a forecast about you.

The occupation is an average and you are not, so the first job below is finding out where your own week actually sits.

This week: one thing

Print the task ledger above and put your own hours next to each row. Roughly, in pen, in one sitting. Then look at which group your hours actually pile up in. Twenty minutes, this week.

What you end up holding: your own week, on one page, sorted into what is shifting and what is not
How long it takes: about twenty minutes

If printing it isn’t practical: Read the rows off this page and write the same list on the back of an envelope. Same twenty minutes, same page, and it works just as well said out loud to someone who knows the job. The point is your hours next to the rows, not the paper it is on.

Over the next 90 days

Volunteer toward the durable end, visibly. Over the next ninety days put your hand up for the work in the bottom group (transporting or accompanying clients to scheduled health appointments or referral sites) and let people see you doing it. Not a new project: the same job, with your mix deliberately tilted. The point is that when the rota or the reorganisation comes, the version of you people picture is the one doing the part that stays.

Over the next 12 months

Claim a specialism at the durable end and let the other end go. Over a year, deliberately become the person who handles transporting or accompanying clients to scheduled health appointments or referral sites, and deliberately stop being the first choice for the rows in the top group. That trade costs something, because the exposed work is often the comfortable work. Decide it on purpose rather than by drift. Before you pay for anything, spend an hour with National Careers Service. It is free and government-funded, and it is listed below with the rest of the free routes.

The roads out of here, and why I am not sending you down them

I looked at the obvious moves out of this job, and here is what I found.

I checked the 12 nearest UK occupations to welfare and housing associate professionals n.e.c. (nearest by the work that AI is not taking, not by job title), and none of them survived. The closest was social workers: only about 10% of its durable work is work you already do. Your own job splits about 25/75: that share of the list sits in the top exposure band and the rest does not. On this evidence the honest move is inside the job rather than out of it. Become the person who owns “assess the needs of clients by listening and providing guidance”, and let the exposed end go.

How that was checked: this job was compared against all 412 UK occupations in this release on their official task statements, and the 12 nearest were examined one by one. A move that turns on an industry, an employer or a qualification rather than on the work itself will not show up in a check like that. And this release carries no licence register, so anything you are weighing needs that looked up separately.

3 moves I checked and rejected

These are the obvious-looking jumps. They are here with their reasons rather than quietly dropped, because the ones that fail are worth knowing about. It is one less thing to turn over at night.

Social workers
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “conduct field supervision of individuals on probation through curfew checks or visits to home, work, or…”. Across the whole of both lists that adds up to about 10% of the work in that job the software is not taking.
Why I am not recommending it: You would be starting most of it from nothing: about 10% of the durable work in that job is work you do today, and the rest you would be learning while the bills carried on.
Look at that job’s page anyway →
Youth and community workers
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “carry out a risk assessment for individuals or families to identify concerns and ensure suitable support”. Across the whole of both lists that adds up to about 3% of the work in that job the software is not taking.
Why I am not recommending it: Almost none of it is work you already do: about 3% of the durable side of that job. That is a different job, not a next step.
Look at that job’s page anyway →
Counsellors
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “advise or support family members to assist them in understanding, dealing with, or supporting the client…”. Across the whole of both lists that adds up to about 3% of the work in that job the software is not taking.
Why I am not recommending it: Almost none of it is work you already do: about 3% of the durable side of that job. That is a different job, not a next step.
Look at that job’s page anyway →

What I’d stop worrying about

A friend tells you what not to spend fear on. This is that list.

The headline number you read somewhere
The big “X% of jobs” figures are about the whole economy, not about you. The number that describes your job is on this page: 25% of its task weight, across 217 scored tasks. Every row behind it is printed above with the source. Check ours; ignore theirs.
The whole-job doom story
Nothing on this page says this job ends. It says the mix inside it moves. Half the rows above are unchanged or changing shape, and the plan is about which half your week sits in. That is a very different problem, and a solvable one.
Panic-buying a course
Do the twenty-minute sorting exercise first. Most people who buy a course before they have done it buy the wrong one, and the free services listed below will tell you the same thing without charging for it.
The “obvious” next job everyone suggests
I checked the obvious moves and most of them did not survive. The reasons are printed with the routes above, including the pay and the gate. A move that fails on the numbers is worth knowing about so you can stop turning it over at night.

You are reading the United Kingdom figures

The United States splits this work across more than one official group, of which Social and Human Service Assistants is the closest. The pay and employment figures are not directly comparable, and we do not average them together.

Switch to the United States page →partial match

The other groups this work is counted across:

Religious Workers, All Other

In US official statistics this job is counted as Social and Human Service Assistants and Religious Workers, All Other. Pay is shown separately for each of those groups (medians cannot be averaged together), while the task list and the scores on this page are for this group only.

Your route through this

Where to go next, and what it costs

Free, and complete

The moves above cost nothing. These are the real services that go with them: public, government-funded, and free at the point of use. Nothing on this page is behind an email address or a payment.

In England:
National Careers Service
A free hour with a government-funded careers adviser is worth more than another evening of reading. In England that's the National Careers Service.
Free, government-funded
- Discover your skills and careers (the skills assessment)
In England:
National Careers Service - Find a course
Search what's actually running near you before you spend anything.
Free to search; individual courses vary
In England:
Free courses for jobs (Level 3 qualifications)
A free Level 3 qualification you already qualify for beats a paid course you don't need.
Free for eligible adults
In England:
Skills Bootcamps
Free, up to 16 weeks, and you get a job interview at the end. In England these are Skills Bootcamps - search what's running near you.
Free for eligible adults in England
- Skills Bootcamps - what they are and who can do them (DfE, Skills for Careers)
- Skills Bootcamps - JobHelp (DWP)
In Scotland:
My World of Work (Skills Development Scotland)
In Scotland it's My World of Work, from Skills Development Scotland.
Free, publicly funded
- Skills Development Scotland
In Wales:
Careers Wales
In Wales it's Careers Wales.
Free, Welsh Government-funded
In Northern Ireland:
Careers Service Northern Ireland
In Northern Ireland it's the Careers Service on nidirect.
Free, Department for the Economy-funded

No Space for this job, but one for what is happening to it

Nothing Collab365 runs is built for welfare / housing associate professionals n.e.c., and we are not going to point you at the nearest one and call it a fit.

There is one that is not about a job title at all. The AI Authority is about being the person who directs these tools at work rather than the person they get compared to. That is worth saying here, because 25% of the work on this page is already inside what they can do.

Try The AI Authority free →

7 days free, no card needed. Explore up to 2 Spaces before you choose a plan: you pick a plan later, not now.

The AI Authority is a general community about working with AI, not a course for welfare / housing associate professionals n.e.c.. You do not need it to act on anything here: the moves above cost nothing and stand on their own. The data on this page is the same either way.

Noted, and thank you. We’ll email you if a Space for welfare / housing associate professionals n.e.c. launches. Nothing else.

That did not look like an email address, so nothing was saved. Have another go below.

We could not save that. The fault is ours, not yours, and your address was not stored. Please try again later.

No Space for welfare / housing associate professionals n.e.c. yet. Should there be one?

Collab365 Spaces is built by the same people as this site. We find the problems that AI and automation are creating inside one kind of work, then solve them as short courses, briefings and Blueprints. Each Space is the community too, so the research and the people doing your job are in the same place.

What a Space actually is, in full

Collab365 launches new communities where the need is real. If one for welfare / housing associate professionals n.e.c. existed, with researched problems, courses and people in the same boat, would you want in?

Your email

We use your email address for one thing: to tell you if a Space for welfare / housing associate professionals n.e.c. launches. We never sell it, never use it for unrelated marketing, and every email has a one-click unsubscribe. Our privacy policy has the full version.

This unlocks nothing. Every figure, every row and every step on this page is already yours, whether you fill this in or not.

No deadline on any of this. The page will still be here, and the data is refreshed on a published schedule rather than when someone wants a headline.

Questions people ask about this job

Will AI replace Welfare and housing associate professionals n.e.c.?: Not as a job, but it is already doing parts of the work. Across the 217 official task statements scored for Welfare and housing associate professionals n.e.c. (United Kingdom, SOC 3229), 25% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 40 out of 100 (range 34–45, band: partial). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.
Which tasks in “Welfare and housing associate professionals n.e.c.” can AI already do?: The highest-scoring tasks in release 2026-q4.1 are: “Design promotional materials for fundraising events” (100/100, very high); “Write mailshots using direct mailing to reach potential and current donors” (100/100, very high); “Submit reports to superiors” (93/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.
Which tasks in “Welfare and housing associate professionals n.e.c.” stay human?: About 53% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Assist disabled students in accessing facilities, such as toilets” (0/100, minimal); “Conduct random drug screens of offenders to ensure adherence to substance misuse treatment programmes” (0/100, minimal); “Conduct field supervision of individuals on probation through curfew checks or visits to home, work, or school” (0/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.
What should someone working in “Welfare and housing associate professionals n.e.c.” do about AI?: Start from the ledger rather than the headline: 25% of this job's weighted core work is exposed, and roughly 53% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.
How is the AI exposure score for Welfare and housing associate professionals n.e.c. calculated?: Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 217 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

Where these numbers come from

About the data on this page

Provisional, because the ONS revises this figure in the autumn.
This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.
The match between this job and its counterpart in the other country is partial, so the two pages count slightly different groups of people.
30 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Task statements: gaisi-indexProcessing: catalogue-bridge → ssc-relatedness-weighting → task-scoring → score-aggregation
Task weights: gaisi-index (relatedness)
Scores: Rubric task_scoring_v1.0, model claude-opus-5, computed 2026-08-05.
Pay and employment: ashe-t14 (ASHE 2025 provisional (reference April 2025))nomis-aps (Apr 2025-Mar 2026 (latest APS 12-month period))

Figures on this page come from release 2026-q4.1, published 2026-08-05. Every release keeps its own permanent address, so a figure you cite in March is still there, unchanged, in November.

The plain-English wording on this page is assembled directly from the task statements and the published ratings, not written by hand for this occupation. That is why it is specific, and it is also why we say so.

The routes and free resources further up are today’s, not the release’s (last reviewed 2026-08-05). A route is an offer, not a historical fact, so it moves on its own clock.

How we score a job Download this release Look up another job

Using these figures?

Cite this

Everything on this site is published under CC BY 4.0. Quote it, chart it, sell something built on it. Just say where it came from, and cite the dated release rather than the site, so the figure you quote stays checkable.

Plain text

Collab365 (2026). Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1 (methodVersion 2.0.0, promptVersion task_scoring_v1.0). https://futureproof.collab365.com/data/2026-q4.1. Licensed CC BY 4.0. Built with O*NET data (USDOL/ETA, CC BY 4.0); ONS data (Open Government Licence v3.0); GAISI task framework (arXiv:2507.22748, MIT); BLS data (public domain).

BibTeX

@misc{collab365futureproof2026q41,
  title        = {Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1},
  author       = {{Collab365}},
  year         = {2026},
  url          = {https://futureproof.collab365.com/data/2026-q4.1},
  note         = {Release 2026-q4.1, methodVersion 2.0.0, promptVersion task_scoring_v1.0, CC BY 4.0}
}

Permalink

https://futureproof.collab365.com/data/2026-q4.1

Data as of release 2026-q4.1, published 2026-08-05. Releases never change after publication; when the figures move, a new dated release is published beside this one and this one stays exactly where it is.