Will AI replace IT managers?

Not as a job, but it is already doing parts of the work. Across the 226 official task statements scored for IT managers (United Kingdom, SOC 2132), 52% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 56 out of 100 (range 50–62, band: partial). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.

Which tasks in “IT managers” can AI already do?

The highest-scoring tasks in release 2026-q4.1 are: “Create and update electronic information resources” (93/100, very high); “Compile reports on project or operational status” (93/100, very high); “Store information throughout all stages of a project or asset” (93/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.

Which tasks in “IT managers” stay human?

About 21% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Perform regular checks and maintenance on equipment to ensure operational functionality” (0/100, minimal); “Visit beta testing sites to evaluate software performance” (0/100, minimal); “Attending conferences and events related to a product or sector” (6/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.

What should someone working in “IT managers” do about AI?

Start from the ledger rather than the headline: 52% of this job's weighted core work is exposed, and roughly 21% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.

How is the AI exposure score for IT managers calculated?

Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 226 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

UK dataswitch to US

IT managers

conducting testing on various software applications to detect defects and ensure they are fit, installing and configuring recreations of software production environments for software performance testing and monitoring programme performance to ensure efficient and problem-free operations. If that's your week, this page is about your job.

The honest answer

This job is splitting in two: compiling reports on project or operational status is work AI now does quickly and cheaply, and resolving problems with managers, suppliers is work it can't touch.

Your move: what you can actually do about this ↓

Where the work sits, by task weight

shifting to AI: 52%
changing shape: 27%
staying human: 21%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

Whole-job exposure score 56 out of 100 (50–62 allowing for uncertainty): partial exposure, across 226 scored tasks. The number is the support for the sentence above it, not a headline about anyone’s future.

How we know this

What is measured: Every published task statement for it managers is rated on five dimensions: can a model produce the output, does the work need a body in a room, does it need a legally accountable person, does it depend on a person being trusted in the moment, and how much data exists. A published formula turns those five ratings into the score; the model never writes the number.

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

Which half fills your week decides your exposure. That is more in your control than it sounds.

Your week, as this page understands it

IT managers plan, organise, manage and coordinate the provision of IT and telecommunications services and functions in an organisation. The job title says “it managers”. The real job is the part underneath: resolving problems with managers, suppliers. That is the thing someone has to be right about.

The exposed part of this job is specific, and we won’t pretend it is coming back. But it managers is not one task. It is 226 scored ones, and they are nowhere near equally exposed. The most durable of them, on this evidence, is resolving problems with managers, suppliers, and the ledger below shows exactly why.

Where the work sits, by task weight

shifting to AI: 52%
changing shape: 27%
staying human: 21%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

How we know this

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

Your job, task by task

These are the official task statements for this occupation, in plain English, sorted by what the evidence says is happening to each one. The official wording sits under every line so you can check the rewrite against it.

21 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Shifting to AI

122 tasks

Tasks today’s tools can already do most of. This is the part we will not soften: where these rows are the bulk of your week, the week changes.

Assessing IT processes and technologies for operational efficiency
This is reading one thing and writing another: IT processes in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Assess IT processes and technologies for operational efficiency.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reviewing processes and technology for efficiency is analysis of records and data software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Develop computer information resources for data security and control
This is reading one thing and writing another: computer information resources in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Develop computer information resources for data security and control.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Building secure information resources follows documented patterns software can produce and a manager can check.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Defining specific performance goals and deadlines for the department
This is reading one thing and writing another: specific performance goals in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Define specific performance goals and deadlines for the department.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Setting goals and deadlines is planning work software can draft from project data.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Planning for disaster recovery in information management
This is reading one thing and writing another: disaster recovery in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Plan for disaster recovery in information management.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Disaster recovery plans follow well-published templates that software can draft.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Changing shape

47 tasks

Tasks where the machine takes the producing and a person keeps the checking, the deciding, or the answering-for-it. For most jobs this is the biggest group, and it is where "transformation, not termination" is literally visible.

Managing daily operations of the department
The software now makes the first pass at operations of the department, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 80 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Manage daily operations of the department, including workflow analysis and priority setting.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Workflow analysis can be automated, but setting priorities for a team involves knowing the people.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Allocating tasks to systems analysts
The software now makes the first pass at tasks, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 75 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Allocate tasks to systems analysts, programmers, and other computer-related workers.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Allocating work can be planned by software, but who gets what involves knowing the team.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Establishing requirements for new systems or modifications in consultation with staff
The software now makes the first pass at requirements, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 75 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Establish requirements for new systems or modifications in consultation with staff, users, and management.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Requirements are written up easily, but drawing them out of users and managers takes conversation.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.

Staying human

57 tasks

Tasks that stay with a person, because they happen in the physical world, because the rules need someone accountable, or because the value is that a specific person does them.

Implementing strategic computing initiatives
The value here is that a specific person handles strategic computing initiatives and stands behind it. That is earned, not computed.
importance 70 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Implement strategic computing initiatives.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Putting a strategy into practice across an organisation depends on influence and follow-through.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Resolving problems with managers, suppliers
The value here is that a specific person handles problems and stands behind it. That is earned, not computed.
importance 65 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Resolve problems with managers, suppliers, and others.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Sorting out disputes with managers and suppliers turns on relationships and give-and-take.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Soliciting cooperation from managers, suppliers
The value here is that a specific person handles cooperation and stands behind it. That is earned, not computed.
importance 65 · 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Solicit cooperation from managers, suppliers, and others.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Getting cooperation out of other people depends on standing and goodwill.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.

Show the other 216 tasks

Creating and updating electronic information resources
shifting to AI
This is reading one thing and writing another: electronic information resources in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/01
Source: “Create and update electronic information resources.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Creating and updating digital information resources is straightforward content work for software.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Compiling reports on project or operational status
shifting to AI
This is reading one thing and writing another: reports in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Compile reports on project or operational status.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Status reports are written from information already in the systems, which software does well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Storing information throughout all stages of a project or asset
shifting to AI
This is reading one thing and writing another: information throughout all stages of a project in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/01
Source: “Store information throughout all stages of a project or asset.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Storing project information through its life is routine records management software handles.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Producing timely reports on managed project information
shifting to AI
This is reading one thing and writing another: reports in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/01
Source: “Produce timely reports on managed project information, including metrics and forecasts in required formats.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Regular reports with metrics and forecasts come from systems that already hold the numbers.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining archived procedures, procedural codes or queries for applications
shifting to AI
This is reading one thing and writing another: archived procedures, procedural codes or queries in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/01
Source: “Maintain archived procedures, procedural codes, or queries for applications.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping archived code, queries and procedures in order is routine maintenance software manages.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Including financial planning and forecasting in reports
shifting to AI
This is reading one thing and writing another: financial planning in, a record out. That is the shape today's tools are built for.
importance 65 · 2132/01
Source: “Include financial planning and forecasting in reports.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Financial forecasts in reports come from figures the systems already hold.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing user feedback
shifting to AI
This is reading one thing and writing another: user feedback in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/02
Source: “Analyse user feedback.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reading through user feedback and pulling out the themes is a task software does quickly and well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing and prioritising information from reviews to create internal reports and escalate within the organisation
shifting to AI
This is reading one thing and writing another: information in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/03
Source: “Analyse and prioritise information from reviews to create internal reports and escalate within the organisation.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Sorting reviews into prioritised internal reports is summarising work software does quickly.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reporting on network performance and usage statistics
shifting to AI
This is reading one thing and writing another: network performance in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/03
Source: “Report on network performance and usage statistics.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Performance and usage reports come straight from monitoring systems.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Creating test scripts for automated testing
shifting to AI
This is reading one thing and writing another: test scripts in, a record out. That is the shape today's tools are built for.
importance 90 · 2132/05
Source: “Create test scripts for automated testing.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing automated test scripts is one of the things code-generating software does most reliably.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing historical test results to identify trends or anomalies
shifting to AI
This is reading one thing and writing another: historical test results in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/05
Source: “Analyse historical test results to identify trends or anomalies.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Finding trends and oddities in past test results is straightforward data analysis.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Creating databases of known test defects
shifting to AI
This is reading one thing and writing another: databases of known test defects in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/05
Source: “Create databases of known test defects.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Building and maintaining a defect database is routine record-keeping software handles.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Designing test plans to outline testing procedures
shifting to AI
This is reading one thing and writing another: test plans in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/05
Source: “Design test plans to outline testing procedures.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Test plans follow standard structures software can produce from the requirements.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reporting documented software defects to developers
shifting to AI
This is reading one thing and writing another: documented software defects in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/05
Source: “Report documented software defects to developers.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Raising documented defects with developers is routine reporting the tools already handle.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing detailed evaluations of software or hardware performance
shifting to AI
This is reading one thing and writing another: detailed evaluations of software in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/05
Source: “Prepare detailed evaluations of software or hardware performance.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Performance evaluations are written from measurements the systems already produce.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Updating automated test scripts to ensure currency
shifting to AI
This is reading one thing and writing another: automated test scripts in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/05
Source: “Update automated test scripts to ensure currency.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Updating test scripts to match changes is exactly what code-generating tools are good at.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining network files to ensure efficient data management
shifting to AI
This is reading one thing and writing another: network files in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/06
Source: “Maintain network files to ensure efficient data management.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping network files organised is routine data management software handles.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing design presentations for staff or customers
shifting to AI
This is reading one thing and writing another: design presentations in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/06
Source: “Prepare design presentations for staff or customers.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Producing design presentations from existing material is something software does quickly and well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing detailed reports of completed tasks to document work progress
shifting to AI
This is reading one thing and writing another: detailed reports of completed tasks in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/06
Source: “Prepare detailed reports of completed tasks to document work progress.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Progress reports are written from records the systems already hold.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reporting on data input or output to identify inefficient use of computer resources or perform capacity planning
shifting to AI
This is reading one thing and writing another: data input in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/06
Source: “Report on data input or output to identify inefficient use of computer resources or perform capacity planning.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Usage reporting and capacity planning come straight from system measurements.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Designing and integrating databases with the user interface for interactive information retrieval and processing
shifting to AI
This is reading one thing and writing another: databases in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/01
Source: “Design and integrate databases with the user interface for interactive information retrieval and processing.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Database and interface work is heavily documented, and software now writes much of this code.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Maintaining course websites to ensure up-to-date content and functionality
shifting to AI
This is reading one thing and writing another: course websites in, a record out. That is the shape today's tools are built for.
importance 65 · 2132/01
Source: “Maintain course websites to ensure up-to-date content and functionality.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Updating web content is routine digital work that AI handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Conducting market research to assess competitors' products and the performance of existing product lines
shifting to AI
This is reading one thing and writing another: market research in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/02
Source: “Conduct market research to assess competitors' products and the performance of existing product lines.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Competitor and market research relies on published information software gathers and summarises well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Researching, and applying thing latest technologies relevant to the job role
shifting to AI
This is reading one thing and writing another: this work in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/04
Source: “Research and apply the latest technologies relevant to the job role.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping up with new technology draws on abundant published material software summarises well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Conducting testing on various software applications to detect defects and ensure they are fit for purpose
shifting to AI
This is reading one thing and writing another: various software applications in, a record out. That is the shape today's tools are built for.
importance 95 · 2132/05
Source: “Conduct testing on various software applications to detect defects and ensure they are fit for purpose.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Software testing is heavily automated already, with people deciding what the results mean.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Developing testing and evaluation procedures to ensure software quality
shifting to AI
This is reading one thing and writing another: evaluation procedures in, a record out. That is the shape today's tools are built for.
importance 90 · 2132/05
Source: “Develop testing and evaluation procedures to ensure software quality.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Testing procedures follow well-published practice that software can draft in detail.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Testing programmes for errors to ensure software reliability
shifting to AI
This is reading one thing and writing another: programmes in, a record out. That is the shape today's tools are built for.
importance 90 · 2132/05
Source: “Test programmes for errors to ensure software reliability.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Running tests for errors is largely automated already.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Documenting testing procedures, methodologies or criteria
shifting to AI
This is reading one thing and writing another: procedures, methodologies or criteria in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/05
Source: “Document testing procedures, methodologies, or criteria.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Test documentation follows well-known formats with plenty of public examples, so software drafts it to a usable standard.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Reviewing configuration files, logs or coding pieces to perform initial debugging and determine the source of breakdowns
shifting to AI
This is reading one thing and writing another: configuration files, logs or coding pieces in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/05
Source: “Review configuration files, logs, or code pieces to perform initial debugging and determine the source of breakdowns.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reading logs and code to find the source of a fault is well within what software now does.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Reviewing software documentation to mitigate risks
shifting to AI
This is reading one thing and writing another: software documentation in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/05
Source: “Review software documentation to mitigate risks.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (76–90 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reading documentation to spot risks is close reading that software does quickly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Recommending software for bug tracking
shifting to AI
This is reading one thing and writing another: software in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/05
Source: “Recommend software for bug tracking.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Comparing bug-tracking tools relies on public product information software knows well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Recommending automated security probes for network protection
shifting to AI
This is reading one thing and writing another: automated security probes in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/06
Source: “Recommend automated security probes for network protection.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (76–90 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Recommending security scanning tools draws on abundant published information.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Reading trade magazines and technical manuals to maintain knowledge of hardware and software
shifting to AI
This is reading one thing and writing another: trade magazines in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/06
Source: “Read trade magazines and technical manuals to maintain knowledge of hardware and software.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (76–90 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: The reading material is public and easy to summarise, though the point is the manager's own knowledge.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Collecting user feedback
shifting to AI
This is reading one thing and writing another: user feedback in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/02
Source: “Collect user feedback.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Gathering feedback through surveys and forms is already largely automated.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Delivering high-level written communication to the online community via forums and online media channels
shifting to AI
This is reading one thing and writing another: high-level written communication in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/03
Source: “Deliver high-level written communication to the online community via forums and online media channels.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing for online communities is one of the things software does most reliably.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Delivering the communication strategy effectively by adapting the tone and voice to suit the particular audience of the different online media channels and stay within the platform holder's policies and guidelines
shifting to AI
This is reading one thing and writing another: the communication strategy in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/03
Source: “Deliver the communication strategy effectively by adapting the tone and voice to suit the particular audience of the different online media channels and stay within the platform holder's policies and guidelines.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (72–86 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Adapting tone for different channels within set guidelines is squarely within software's strengths.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Responding to internal and external research enquiries
shifting to AI
This is reading one thing and writing another: internal and external research enquiries in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/05
Source: “Respond to internal and external research enquiries.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Answering research enquiries from documented sources is well suited to software.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Managing and distributing information resources to ensure data accessibility
shifting to AI
This is reading one thing and writing another: information resources in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/01
Source: “Manage and distribute information resources to ensure data accessibility.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Managing and sharing information resources is exactly the sort of organising software handles.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing security plans for information management
shifting to AI
This is reading one thing and writing another: security plans in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/01
Source: “Develop security plans for information management.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Security plans follow published frameworks that software can draft closely.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Overseeing backup systems for data protection
shifting to AI
This is reading one thing and writing another: backup systems in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Oversee backup systems for data protection.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Backup systems largely run and report on themselves already.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing and providing future resource planning for the information management requirements of a project
shifting to AI
This is reading one thing and writing another: future resource in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/01
Source: “Prepare and provide future resource planning for the information management requirements of a project.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Resource forecasting is a calculation from project data that software can produce.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing operational budgets for IT and software development projects
shifting to AI
This is reading one thing and writing another: operational budgets in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Prepare operational budgets for IT and software development projects.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Budgets are built from figures already in the systems, so drafts come easily.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing work plans to schedule specific project activities
shifting to AI
This is reading one thing and writing another: work plans in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Review work plans to schedule specific project activities.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reviewing plans and scheduling activities is planning work software can produce.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing data to assess the feasibility of product proposals
shifting to AI
This is reading one thing and writing another: data in, a record out. That is the shape today's tools are built for.
importance 65 · 2132/01, 2132/02, 2132/04, 2132/07
Source: “Analyse data to assess the feasibility of product proposals.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Feasibility analysis is data work software can carry out and present.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Conducting market research to identify the preferences and needs of the target audience
shifting to AI
This is reading one thing and writing another: market research in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/02
Source: “Conduct market research to identify the preferences and needs of the target audience.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Gathering and summarising what an audience wants is research and analysis software does quickly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Creating timelines and roadmaps for product development
shifting to AI
This is reading one thing and writing another: timelines in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/02
Source: “Create timelines and roadmaps for product development.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Roadmaps and timelines are planning documents software can draft from project information.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing detailed designs for new systems and products
shifting to AI
This is reading one thing and writing another: detailed designs in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/02
Source: “Develop detailed designs for new systems and products.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Detailed design documents follow well-known patterns that software can draft.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Creating structured development processes for IT product management
shifting to AI
This is reading one thing and writing another: structured development processes in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/02
Source: “Create structured development processes for IT product management.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Development processes are well documented, so a workable draft is easy to produce.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Planning security features for IT products
shifting to AI
This is reading one thing and writing another: security features in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/02
Source: “Plan security features for IT products.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Security design follows published patterns software can draft in detail.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Planning backup and recovery systems
shifting to AI
This is reading one thing and writing another: backup in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/03
Source: “Plan backup and recovery systems.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Backup and recovery planning follows published good practice software can draft.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing and managing IT security protocols
shifting to AI
This is reading one thing and writing another: IT security protocols in, a record out. That is the shape today's tools are built for.
importance 90 · 2132/04
Source: “Develop and manage IT security protocols.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Security protocols follow published standards software can draft and maintain.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Planning and developing the IT budget to ensure cost-effectiveness
shifting to AI
This is reading one thing and writing another: the IT budget in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/04
Source: “Plan and develop the IT budget to ensure cost-effectiveness.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: IT budgets are built from known costs and forecasts, which software can assemble.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Planning upgrades and security backups of hardware and software systems
shifting to AI
This is reading one thing and writing another: upgrades in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/04
Source: “Plan upgrades and security backups of hardware and software systems.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Upgrade and backup schedules are planning work software can draft.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Assessing the strengths, weaknesses and costs of different options
shifting to AI
This is reading one thing and writing another: the strengths, weaknesses and costs of different options in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/04
Source: “Assess the strengths, weaknesses and costs of different options.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Comparing options on strengths, weaknesses and cost is structured analysis software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Obtaining quotes for proposed purchases from suppliers
shifting to AI
This is reading one thing and writing another: quotes in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/04
Source: “Obtain quotes for proposed purchases from suppliers.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Requesting and comparing supplier quotes is routine procurement admin AI does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing policies and devise strategies to enhance quality management systems
shifting to AI
This is reading one thing and writing another: policies in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/04
Source: “Review policies and devise strategies to enhance quality management systems.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Policy review and quality strategy are document tasks software can draft well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Ensuring the smooth running of anti-virus software
shifting to AI
This is reading one thing and writing another: the smooth running of anti-virus software in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/04
Source: “Ensure the smooth running of anti-virus software.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Anti-virus software largely manages and reports on itself.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Identifying problems with programme function
shifting to AI
This is reading one thing and writing another: problems in, a record out. That is the shape today's tools are built for.
importance 90 · 2132/05
Source: “Identify problems with programme function, output, online screen, or content.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Spotting where a programme misbehaves is pattern-matching software does well against logs and output.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Designing testing scenarios to simulate real-world
shifting to AI
This is reading one thing and writing another: scenarios in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/05
Source: “Design testing scenarios to simulate real-world use.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Realistic test scenarios can be drafted, though they rely on knowing how the product is really used.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing testing programmes for error or bug retests
shifting to AI
This is reading one thing and writing another: programmes in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/05
Source: “Develop testing programmes for error or bug retests.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Retest programmes are built from existing defect records, so drafts come easily.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Identifying programme deviations from standards to ensure quality assurance
shifting to AI
This is reading one thing and writing another: programme deviations in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/05
Source: “Identify programme deviations from standards to ensure quality assurance.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Comparing a programme against written standards is exactly the sort of checking software does.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining software testing programmes to keep them up-to-date
shifting to AI
This is reading one thing and writing another: software testing programmes in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/05
Source: “Maintain software testing programmes to keep them up-to-date.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping test suites current is maintenance work software increasingly does itself.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Planning test schedules according to project scope or delivery dates
shifting to AI
This is reading one thing and writing another: test schedules in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/05
Source: “Plan test schedules according to project scope or delivery dates.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Test scheduling is planning work software can draft from the delivery dates.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Specifying testing standards and procedures to assess product quality before market launch
shifting to AI
This is reading one thing and writing another: standards in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/05
Source: “Specify testing standards and procedures to assess product quality before market launch.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Testing standards are documented practice software can draft for a manager to approve.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Testing system modifications to prepare for implementation
shifting to AI
This is reading one thing and writing another: system modifications in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/05
Source: “Test system modifications to prepare for implementation.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Testing changes before release is largely automated, with people judging the results.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Using the organisation's software testing tools to identify and report software bugs
shifting to AI
This is reading one thing and writing another: the organisation's software testing tools in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/05
Source: “Use the organisation's software testing tools to identify and report software bugs.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Running the organisation's test tools and reporting bugs is largely automated work.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Installing and configuring recreations of software production environments for software performance testing
shifting to AI
This is reading one thing and writing another: recreations of software production environments in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/05
Source: “Install and configure recreations of software production environments for software performance testing.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Rebuilding test environments is scripted work software now does from configuration files.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring programme performance to ensure efficient and problem-free operations
shifting to AI
This is reading one thing and writing another: programme performance in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/05
Source: “Monitor programme performance to ensure efficient and problem-free operations.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Performance monitoring runs automatically and raises alerts without a person watching.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Storing, retrieving and manipulating data for analysis of system capabilities and requirements
shifting to AI
This is reading one thing and writing another: data in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/05
Source: “Store, retrieve, and manipulate data for analysis of system capabilities and requirements.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Pulling and reshaping data to answer questions about a system suits software, though deciding what to examine needs judgement.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Upgrading existing software interfaces to improve performance
shifting to AI
This is reading one thing and writing another: software interfaces in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/05
Source: “Upgrade existing software interfaces to improve performance.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Improving existing interfaces is coding work software now does to a usable standard.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Repairing and modifying existing software to meet current needs
shifting to AI
This is reading one thing and writing another: software in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/05
Source: “Repair and modify existing software to meet current needs.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Repairing and adapting existing code is something software now does well with review.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Adjusting network sizes to meet volume or capacity demands
shifting to AI
This is reading one thing and writing another: network sizes in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/06
Source: “Adjust network sizes to meet volume or capacity demands.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Resizing capacity is increasingly a configuration change driven by usage data.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Determining hardware or software requirements related to system and network configuration changes
shifting to AI
This is reading one thing and writing another: hardware in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/06
Source: “Determine hardware or software requirements related to system and network configuration changes.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Working out what hardware and software a change needs is documented analysis software handles.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing conceptual network designs
shifting to AI
This is reading one thing and writing another: conceptual network designs in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/06
Source: “Develop conceptual network designs.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Conceptual network designs follow well-published patterns software can draft.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing network security measures, firewalls and security audits
shifting to AI
This is reading one thing and writing another: network security measures, firewalls and security audits in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/06
Source: “Develop network security measures including firewalls and security audits.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Firewall rules and audit routines are documented practice software can produce.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing procedures for the installation of communications hardware or software
shifting to AI
This is reading one thing and writing another: procedures in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/06
Source: “Develop procedures for the installation of communications hardware or software.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Installation procedures are written documents software can draft from product manuals.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Evaluating network designs to determine whether customer requirements are met efficiently and effectively
shifting to AI
This is reading one thing and writing another: network designs in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/06
Source: “Evaluate network designs to determine whether customer requirements are met efficiently and effectively.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking a design against stated requirements is structured comparison software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing disaster recovery plans
shifting to AI
This is reading one thing and writing another: disaster recovery plans in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/06
Source: “Develop disaster recovery plans.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Disaster recovery plans follow published templates software can draft closely.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing plans and budgets for replacing network equipment
shifting to AI
This is reading one thing and writing another: plans in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/06
Source: “Develop plans and budgets for replacing network equipment.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Replacement plans and budgets are built from asset records software can work through.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing procedures to track, project or report network availability, reliability, capacity or utilisation
shifting to AI
This is reading one thing and writing another: procedures in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/06
Source: “Develop procedures to track, project, or report network availability, reliability, capacity, or utilisation.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Availability and capacity reporting procedures are documented routines software can set out.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Estimating costs for projects to ensure budget compliance and resource allocation
shifting to AI
This is reading one thing and writing another: costs in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/06
Source: “Estimate costs for projects to ensure budget compliance and resource allocation.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Cost estimates are calculations from known rates and quantities.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing detailed network specifications
shifting to AI
This is reading one thing and writing another: detailed network specifications in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/06
Source: “Prepare detailed network specifications.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Network specifications are technical documents software can draft in detail.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing project schedules and budgets for management
shifting to AI
This is reading one thing and writing another: project schedules in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/06
Source: “Prepare project schedules and budgets for management.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Schedules and budgets are assembled from project data, which software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Using network computer-aided design, CAD) software packages to optimise network designs
shifting to AI
This is reading one thing and writing another: network computer-aided design, cad) software packages in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/06
Source: “Use network computer-aided design (CAD) software packages to optimise network designs.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Design software already optimises network layouts, with the engineer setting the constraints.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring and controlling spending to adhere to the budget
shifting to AI
This is reading one thing and writing another: adhere in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/06
Source: “Monitor and control spending to adhere to the budget.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Spending against budget is tracked automatically, leaving the decisions to the manager.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing technical presentations that explain products or services to customers and prospective customers
shifting to AI
This is reading one thing and writing another: technical presentations in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/06
Source: “Prepare technical presentations that explain products or services to customers and prospective customers.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Building a clear technical deck from product information is well-supported desk work.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Planning security protocols for technical support
shifting to AI
This is reading one thing and writing another: security protocols in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/08
Source: “Plan security protocols for technical support.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Security procedures for support follow documented practice software can draft.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Advising colleagues and clients on key research resources
shifting to AI
This is reading one thing and writing another: colleagues in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/01
Source: “Advise colleagues and clients on key research resources.” (UK task statement)
How this row was scored
Exposure score: 70 out of 100 (63–77 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Pointing colleagues to the right sources draws on well-documented material software knows well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 4/4.
Recommending hardware and software upgrades based on assessment
shifting to AI
This is reading one thing and writing another: hardware in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Recommend hardware and software upgrades based on assessment.” (UK task statement)
How this row was scored
Exposure score: 70 out of 100 (63–77 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Upgrade recommendations rest on published product information software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 4/4.
Reviewing forums and community sites to identify threats or opportunities for brand or product and act swiftly
shifting to AI
This is reading one thing and writing another: forums in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/03
Source: “Review forums and community sites to identify threats or opportunities for brand or product and act swiftly.” (UK task statement)
How this row was scored
Exposure score: 70 out of 100 (63–77 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Public forums are easy for software to watch and summarise; deciding how to respond needs judgement.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 4/4.
Carrying out audits to assess the accuracy and completeness of organisational information
shifting to AI
This is reading one thing and writing another: audits in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/01
Source: “Carry out audits to assess the accuracy and completeness of organisational information.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (62–70 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking records for accuracy and gaps is systematic comparison work software does quickly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Ensuring new solutions comply with industry regulations
shifting to AI
This is reading one thing and writing another: new solutions in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/04
Source: “Ensure new solutions comply with industry regulations.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking solutions against written regulations is comparison work software does well, with a person answerable.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Making recommendations on necessary changes for compliance
shifting to AI
This is reading one thing and writing another: recommendations in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/05
Source: “Make recommendations on necessary changes for compliance.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Comparing practice against written rules and suggesting changes is analysis software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Distributing information accurately and securely to required internal and external recipients within a project team
shifting to AI
This is reading one thing and writing another: information in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/01
Source: “Distribute information accurately and securely to required internal and external recipients within a project team.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Sending the right information to the right people is routing work systems already automate.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Establishing and implementing systems for the management
shifting to AI
This is reading one thing and writing another: systems in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/01
Source: “Establish and implement systems for the management, sharing and storage of project information according to required protocols throughout the lifecycle of the project.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Information management systems follow published standards, so setting them up can largely be drafted.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Interpreting organisational policies and procedures to ensure compliance
shifting to AI
This is reading one thing and writing another: organisational policies in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Interpret organisational policies and procedures to ensure compliance.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Explaining what written policies mean in practice is something software does well from the documents.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Closing projects according to project timescales and quality requirements
shifting to AI
This is reading one thing and writing another: projects in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/01
Source: “Close projects according to project timescales and quality requirements.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Project closure is a checklist of documents and sign-offs software can assemble.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Facilitating handover of assets, including development notes and maintenance recommendations, to project owner
shifting to AI
This is reading one thing and writing another: handover of assets in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/01
Source: “Facilitate handover of assets, including development notes and maintenance recommendations, to project owner.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Handover notes and maintenance guidance are documents software can assemble from project records.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Marketing the information service to enhance staff and client access to essential resources
shifting to AI
This is reading one thing and writing another: the information service in, a record out. That is the shape today's tools are built for.
importance 65 · 2132/01
Source: “Market the information service to enhance staff and client access to essential resources.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Promoting a service internally is communications work software drafts well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Developing and prioritising the product backlog
shifting to AI
This is reading one thing and writing another: the product backlog in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/02
Source: “Develop and prioritise the product backlog, create user stories, and make evidence-based decisions.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: User stories and backlog drafts are produced well by software, with the team deciding priorities.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Evaluating ideas and opinions to inform decision-making processes
shifting to AI
This is reading one thing and writing another: ideas in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/02
Source: “Evaluate ideas and opinions to inform decision-making processes.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Weighing up ideas and opinions is analysis software can summarise clearly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Overseeing and adjusting financial budgets to ensure project goals are met within financial constraints
shifting to AI
This is reading one thing and writing another: financial budgets in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/02
Source: “Oversee and adjust financial budgets to ensure project goals are met within financial constraints.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Budget tracking and adjustment is calculation work software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Setting measurable goals for a product and reporting against these to demonstrate progress
shifting to AI
This is reading one thing and writing another: measurable goals in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/02
Source: “Set measurable goals for a product and report against these to demonstrate progress.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Setting measurable goals and reporting against them is straightforward tracking work.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Responding to user feedback to improve product functionality and user experience
shifting to AI
This is reading one thing and writing another: user feedback in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/02
Source: “Respond to user feedback to improve product functionality and user experience.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Turning feedback into improvement suggestions is analysis and writing software does well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Implementing marketing campaigns
shifting to AI
This is reading one thing and writing another: campaigns in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/02
Source: “Implement marketing campaigns.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Campaign material and scheduling are areas where software already produces usable work.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Creating and implementing effective communications strategies for digital platforms
shifting to AI
This is reading one thing and writing another: effective communications strategies in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/03
Source: “Create and implement effective communications strategies for digital platforms.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Communications plans and content for digital channels are drafted well by software.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Creating or contributing to assets and offering support by answering questions
shifting to AI
This is reading one thing and writing another: assets in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/03
Source: “Create or contribute to assets and offer support by answering questions.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing help content and answering questions is well suited to software.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Escalating instances of non-compliance
shifting to AI
This is reading one thing and writing another: instances of non-compliance in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/03
Source: “Escalate instances of non-compliance when necessary.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Spotting rule breaches and raising them follows a set process software can carry out.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Assessing user needs to align IT system functionality
shifting to AI
This is reading one thing and writing another: user needs in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/04
Source: “Assess user needs to align IT system functionality.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Matching system features to what users need is analysis software can carry out from documented requirements.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Coordinating the procurement of hardware and software to meet business needs
shifting to AI
This is reading one thing and writing another: the procurement of hardware in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/04
Source: “Coordinate the procurement of hardware and software to meet business needs.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Procurement paperwork and comparisons are routine tasks software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Monitoring bug resolution efforts and tracking successes
shifting to AI
This is reading one thing and writing another: bug resolution efforts in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/05
Source: “Monitor bug resolution efforts and track successes.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (60–68 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Tracking bug progress and reporting on it is straightforward automated reporting.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Providing feedback and recommendations to developers on software usability and functionality
shifting to AI
This is reading one thing and writing another: feedback in, a record out. That is the shape today's tools are built for.
importance 85 · 2132/05
Source: “Provide feedback and recommendations to developers on software usability and functionality.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Usability feedback for developers can be drafted well, though it lands better from a colleague.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Offering insights on product designs
shifting to AI
This is reading one thing and writing another: insights in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/05
Source: “Offer insights on product designs, schedules, and potential problems.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Written observations on design and schedules are easy to produce from project information.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Supporting the project system engineer in requirements management
shifting to AI
This is reading one thing and writing another: the project system engineer in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/06
Source: “Support the project system engineer in requirements management.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Requirements administration is structured document work software supports well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Ensuring accounts are set up properly by communicating with system users
shifting to AI
This is reading one thing and writing another: accounts are set up in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/06
Source: “Ensure accounts are set up properly by communicating with system users.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Account setup checks follow set steps software can carry out and confirm.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Gathering detailed product information from suppliers for network management
shifting to AI
This is reading one thing and writing another: detailed product information in, a record out. That is the shape today's tools are built for.
importance 70 · 2132/06
Source: “Gather detailed product information from suppliers for network management.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Collecting product details from suppliers is information gathering software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Installing and configuring firewalls to protect network
shifting to AI
This is reading one thing and writing another: firewalls in, a record out. That is the shape today's tools are built for.
importance 75 · 2132/03
Source: “Install and configure firewalls to protect network.” (UK task statement)
How this row was scored
Exposure score: 62 out of 100 (55–69 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Firewall settings are heavily documented and mostly configured in software, with occasional hands-on work.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Providing secure access to the network for remote users
shifting to AI
This is reading one thing and writing another: secure access in, a record out. That is the shape today's tools are built for.
importance 80 · 2132/04
Source: “Provide secure access to the network for remote users.” (UK task statement)
How this row was scored
Exposure score: 62 out of 100 (55–69 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Remote access setup is heavily documented and mostly configured in software.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Protecting data against internal and external attacks
changing shape
The software now makes the first pass at data against internal and external attacks, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 85 · 2132/04
Source: “Protect data against internal and external attacks.” (UK task statement)
How this row was scored
Exposure score: 58 out of 100 (51–65 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Much attack detection is automated, but responding well depends on knowing the organisation.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Delivering effective control of all digital and hard copy information recorded in the scope of a project
changing shape
The software now makes the first pass at effective control of all digital, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2132/01
Source: “Deliver effective control of all digital and hard copy information recorded in the scope of a project.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Most information control is digital, but paper records still have to be handled.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Validating and managing information in both digital and hard copy formats
changing shape
The software now makes the first pass at information, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2132/01
Source: “Validate and manage information in both digital and hard copy formats.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Digital validation is easy to automate, though paper copies still need handling.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring network performance and troubleshooting problems and outages
changing shape
The software now makes the first pass at network performance, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2132/03, 2132/06
Source: “Monitor network performance and troubleshoot problems and outages.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Monitoring tools flag problems automatically, but restoring service sometimes needs someone on site.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Ensuring that users adhere to software licensing laws
changing shape
The software now makes the first pass at users adhere, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 2132/04
Source: “Ensure that users adhere to software licensing laws.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Licence checking is a straightforward comparison of records, with someone answerable for compliance.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Maintaining networks by performing regular backups to ensure data security
changing shape
The software now makes the first pass at networks, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2132/06
Source: “Maintain networks by performing regular backups to ensure data security.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Backups largely run themselves, but network maintenance still involves the equipment.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing and approving new IT programmes for implementation
changing shape
The software now makes the first pass at new IT programmes, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 85 · 2132/07
Source: “Review and approve new IT programmes for implementation.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Assessment can be drafted from documents, but approval is given by someone who carries responsibility.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Seeking appropriate feedback to inform and drive future improvements
changing shape
The software now makes the first pass at appropriate feedback, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 75 · 2132/02
Source: “Seek appropriate feedback to inform and drive future improvements.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Surveys and forms can be automated, though useful feedback often comes from asking people directly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Providing users with targeted support and advice based on their individual needs and queries
changing shape
The software now makes the first pass at users, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 80 · 2132/04
Source: “Provide users with targeted support and advice based on their individual needs and queries.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Tailored advice can be generated from the user's history, though people often prefer to ask a colleague.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Diagnosing problems with field staff or customers and recommending solutions
changing shape
The software now makes the first pass at problems, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 75 · 2132/05
Source: “Diagnose problems with field staff or customers and recommend solutions.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Diagnosis can be guided by software, though field staff and customers explain problems best in conversation.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Diagnosing and solving operational problems by communicating with system users
changing shape
The software now makes the first pass at operational problems, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 75 · 2132/06
Source: “Diagnose and solve operational problems by communicating with system users.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Guided diagnosis is well automated, though users explain problems best to a person.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Explaining design specifications to integration or testing engineers
changing shape
The software now makes the first pass at design specifications, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 75 · 2132/06
Source: “Explain design specifications to integration or test engineers.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Specifications can be written clearly by software, but engineers ask their questions of a colleague.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Delivering continuous quality improvement for the safe and securing management of project information
changing shape
The software now makes the first pass at continuous quality improvement, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2132/01
Source: “Deliver continuous quality improvement for the safe and secure management of project information.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Improvement work needs someone who knows the organisation, though the analysis behind it can be automated.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Formulating strategies and policies to achieve organisational goals
changing shape
The software now makes the first pass at strategies, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Formulate strategies and policies to achieve organisational goals.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Strategy documents can be drafted, though the choices behind them rest on knowing the organisation.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Using the best available data to make informed decisions
changing shape
The software now makes the first pass at the best available data, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2132/02
Source: “Use the best available data to make informed decisions.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Software surfaces the data, but the decision and the responsibility stay with the manager.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Overseeing project management processes
changing shape
The software now makes the first pass at project management processes, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 2132/02
Source: “Oversee project management processes.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Project administration is easy to automate; keeping the process working needs someone accountable.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Applying strategic practice to technology solutions development
changing shape
The software now makes the first pass at strategic practice, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 85 · 2132/04
Source: “Apply strategic practice to technology solutions development.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Strategy can be drafted, but applying it to a particular organisation needs inside knowledge.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Overseeing the implementation of a new system and managing data migration
changing shape
The software now makes the first pass at the implementation of a new system, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 85 · 2132/04
Source: “Oversee the implementation of a new system and manage data migration.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Migration steps can be scripted, though overseeing a live switchover needs someone accountable.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Developing customised solutions to address specific client requirements
changing shape
The software now makes the first pass at customised solutions, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 75 · 2132/04
Source: “Develop customised solutions to address specific client requirements.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Standard parts can be generated, but a genuinely customised solution needs understanding of the client.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Providing technical assistance to staff for resolving technical issues
changing shape
The software now makes the first pass at technical assistance, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 2132/01, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Provide technical assistance to staff for resolving technical issues.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Many technical problems can be diagnosed and fixed remotely, though some need someone at the machine.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Fixing identified IT or web-related problems
changing shape
The software now makes the first pass at identified IT, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2132/03
Source: “Fix identified IT or web-related problems.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Many faults can be diagnosed and fixed through software, though some need hands on the kit.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Providing users with technical support for computer problems
changing shape
The software now makes the first pass at users, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 2132/03, 2132/04, 2132/08
Source: “Provide users with technical support for computer problems.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Common computer problems are already solved through guided help, though some need someone at the desk.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Ensuring the security, including cyber security of all information
changing shape
The software now makes the first pass at the security, including cyber security of all information, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 85 · 2132/01
Source: “Ensure the security, including cyber security of all information disseminated and stored.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Tools can watch for problems, but responsibility for keeping information secure sits with a named person.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Conducting software compatibility tests with programmes and hardware
changing shape
The software now makes the first pass at software compatibility tests, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 90 · 2132/05, 2132/06
Source: “Conduct software compatibility tests with programmes and hardware.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Compatibility testing is largely automated, but hardware combinations sometimes need physical rigs.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Adapting existing software to new hardware
changing shape
The software now makes the first pass at software, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 2132/05
Source: “Adapt existing software to new hardware.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Porting software to new hardware needs testing on the actual equipment.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Conducting integration testing for network technology projects
changing shape
The software now makes the first pass at integration, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2132/06
Source: “Conduct integration testing for network technology projects.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Integration testing is partly automated, but network kit has to be connected and tried.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Designing prototypes for equipment configurations to meet project specifications
changing shape
The software now makes the first pass at prototypes, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2132/06
Source: “Design prototypes for equipment configurations to meet project specifications.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Configurations can be designed on screen, but prototypes are assembled and tried in the real world.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Installing software for network expansion
changing shape
The software now makes the first pass at software, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 2132/06
Source: “Install software for network expansion.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Software installation is increasingly automated, though network expansion involves work on site.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Collaborating with IT to ensure the simplification of systems and work methods that are fit for purpose and efficient
changing shape
The software now makes the first pass at IT, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 75 · 2132/01
Source: “Collaborate with IT to ensure the simplification of systems and work methods that are fit for purpose and efficient.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Simplifying systems needs analysis software can help with, plus agreement from the people involved.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Overseeing the development of new information systems
changing shape
The software now makes the first pass at the development of new information systems, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 75 · 2132/01
Source: “Oversee the development of new information systems.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Specifications and plans can be drafted automatically, though overseeing a project means working with people.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Consulting with suppliers to understand computing solutions
changing shape
The software now makes the first pass at suppliers, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 70 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Consult with suppliers to understand computing solutions.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Product information is easy to gather, but supplier conversations shape what is actually on offer.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Consulting with technicians to specify system requirements
changing shape
The software now makes the first pass at technicians, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 70 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Consult with technicians to specify system requirements.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Specifications can be drafted, though pinning them down means talking to the technicians.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Consulting with users to determine computing needs
changing shape
The software now makes the first pass at users, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 70 · 2132/01, 2132/02, 2132/03, 2132/04, 2132/07, 2132/08
Source: “Consult with users to determine computing needs.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Needs are written up easily; drawing them out of users takes back-and-forth conversation.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Managing the project to keep it on budget
changing shape
The software now makes the first pass at the project, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 70 · 2132/01
Source: “Manage the project to keep it on budget.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Budget tracking is automatic, but keeping a project on course means pressing people for decisions.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Developing a compelling product vision and strategy with teams and stakeholders
changing shape
The software now makes the first pass at a compelling product vision, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 85 · 2132/02
Source: “Develop a compelling product vision and strategy with teams and stakeholders.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: A vision can be drafted, but it only sticks if teams and stakeholders are brought along.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Contributing to the vision, development and delivery of products within the work area
changing shape
The software now makes the first pass at the vision, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 80 · 2132/02
Source: “Contribute to the vision, development, and delivery of products within the work area.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Contributing to product direction means being in the discussions where decisions are made.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Presenting new ideas and features to stakeholders
changing shape
The software now makes the first pass at new ideas, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 80 · 2132/02
Source: “Present new ideas and features to stakeholders.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Slides can be produced automatically, but stakeholders are persuaded in the room.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Engaging with users and stakeholders through a range of channels to encourage take-up and use of products
changing shape
The software now makes the first pass at users, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 75 · 2132/02
Source: “Engage with users and stakeholders through a range of channels to encourage take-up and use of products.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Campaign material can be automated, but getting people to adopt a product takes persuasion.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Consulting with managers to identify specific business needs
changing shape
The software now makes the first pass at managers, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 85 · 2132/04
Source: “Consult with managers to identify specific business needs.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Business needs are written up easily; getting managers to articulate them takes conversation.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Coordinating user or third-party testing of software products for functionality and performance
changing shape
The software now makes the first pass at user, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 90 · 2132/05
Source: “Coordinate user or third-party testing of software products for functionality and performance.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Test coordination is scheduling, but getting users and third parties to take part takes chasing.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Providing input on functional requirements during product design reviews
changing shape
The software now makes the first pass at input, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 80 · 2132/05
Source: “Provide input on functional requirements during product design reviews.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Written input is easy to produce, but design reviews are discussions between the people building it.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Coordinating network activities with designers of associated networks
changing shape
The software now makes the first pass at network activities, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 85 · 2132/06
Source: “Coordinate network activities with designers of associated networks.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Coordinating across network teams depends on agreement between the people responsible.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Managing projects related to network operations
changing shape
The software now makes the first pass at projects, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 80 · 2132/06
Source: “Manage projects related to network operations.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Project administration can be automated; keeping a network project moving depends on people.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Determining customer needs by communicating with customers
changing shape
The software now makes the first pass at customer needs, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 75 · 2132/06
Source: “Determine customer needs by communicating with customers, sales staff, and marketing staff.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Customer needs are written up easily, but they emerge through conversation with several groups.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Implementing improvement activities to enhance network safety
staying human
The ratings behind this row put improvement activities well outside what today's tools can do on their own.
importance 70 · 2132/03
Source: “Implement improvement activities to enhance network safety, sustainability, cost-effectiveness, and efficiency.” (UK task statement)
How this row was scored
Exposure score: 37 out of 100 (30–44 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Analysis can be automated, but improving a live network involves work on the equipment.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Ensuring IT facilities meet user needs for optimal performance
staying human
The ratings behind this row put IT facilities meet user needs well outside what today's tools can do on their own.
importance 85 · 2132/04
Source: “Ensure IT facilities meet user needs for optimal performance.” (UK task statement)
How this row was scored
Exposure score: 37 out of 100 (30–44 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Monitoring is automated, but making facilities work for users involves attention on site.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Ensuring compliance with information management protocols and procedures among all relevant parties
staying human
The value here is that a specific person handles compliance and stands behind it. That is earned, not computed.
importance 80 · 2132/01
Source: “Ensure compliance with information management protocols and procedures among all relevant parties.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Checking compliance is easy to automate; getting people to follow the rules is not.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Addressing unforeseen issues raised by the industry community
staying human
The value here is that a specific person handles unforeseen issues and stands behind it. That is earned, not computed.
importance 70 · 2132/03
Source: “Address unforeseen issues raised by the industry community.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Unexpected issues from the wider industry need judgement and contacts as much as information.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Utilising creative thinking and problem-solving techniques to challenge assumptions and contribute to continuous improvement
staying human
The value here is that a specific person handles creative and stands behind it. That is earned, not computed.
importance 75 · 2132/06
Source: “Utilise creative thinking and problem-solving techniques to challenge assumptions and contribute to continuous improvement.” (UK task statement)
How this row was scored
Exposure score: 35 out of 100 (28–42 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Challenging assumptions usefully depends on knowing the organisation and being heard within it.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Conducting information management training sessions for project stakeholders
staying human
The value here is that a specific person handles information management training sessions and stands behind it. That is earned, not computed.
importance 75 · 2132/01
Source: “Conduct information management training sessions for project stakeholders.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Training material can be produced automatically; running the session for stakeholders is a live job.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Providing training to colleagues on the use of electronic information services
staying human
The value here is that a specific person handles colleagues and stands behind it. That is earned, not computed.
importance 75 · 2132/01
Source: “Provide training to colleagues on the use of electronic information services.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Guides can be written automatically, but colleagues usually learn from someone showing them.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Researching and developing new technologies
staying human
The ratings behind this row put new technologies well outside what today's tools can do on their own.
importance 80 · 2132/06
Source: “Research and develop new technologies.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over.
The rating behind it: Genuinely new technology comes from experiment and invention, not from summarising what already exists.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Organising product awareness, skills transfer or product education sessions for staff or suppliers
staying human
The value here is that a specific person handles product awareness, skills transfer or product education sessions and stands behind it. That is earned, not computed.
importance 75 · 2132/06
Source: “Organise product awareness, skills transfer, or product education sessions for staff or suppliers.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Materials can be produced automatically, but sessions are run with people in the room.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Installing new systems and monitoring their performance
staying human
This work happens in the physical world: new systems, in a real place. Software cannot follow it there.
importance 75 · 2132/04
Source: “Install new systems and monitor their performance.” (UK task statement)
How this row was scored
Exposure score: 29 out of 100 (22–36 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Installing systems involves hands on hardware, even though monitoring afterwards is automated.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Ensuring the smooth running of print services
staying human
This work happens in the physical world: the smooth running of print services, in a real place. Software cannot follow it there.
importance 70 · 2132/04
Source: “Ensure the smooth running of print services.” (UK task statement)
How this row was scored
Exposure score: 29 out of 100 (22–36 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Print services fail in physical ways that need someone at the machine.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Configuring wireless access points using wireless network technologies
staying human
This work happens in the physical world: wireless access points, in a real place. Software cannot follow it there.
importance 85 · 2132/06
Source: “Configure wireless access points using wireless network technologies.” (UK task statement)
How this row was scored
Exposure score: 29 out of 100 (22–36 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Access points have to be physically placed and powered, even though settings are configured in software.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Implementing solutions for network problems
staying human
This work happens in the physical world: solutions, in a real place. Software cannot follow it there.
importance 85 · 2132/06
Source: “Implement solutions for network problems.” (UK task statement)
How this row was scored
Exposure score: 29 out of 100 (22–36 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Fixing network faults often means working on equipment in the building.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Overseeing all aspects of product development and marketing to ensure its success
staying human
The value here is that a specific person handles all aspects of product development and stands behind it. That is earned, not computed.
importance 85 · 2132/02
Source: “Oversee all aspects of product development and marketing to ensure its success.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Overseeing a whole product depends on judgement and on colleagues across the business trusting you.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Adapting communication styles and tools when engaging with stakeholders
staying human
The value here is that a specific person handles communication styles and stands behind it. That is earned, not computed.
importance 70 · 2132/02
Source: “Adapt communication styles and tools when engaging with stakeholders.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Adjusting how you deal with each stakeholder depends on reading the person in front of you.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Coordinating equipment installations to ensure proper setup and functionality
staying human
This work happens in the physical world: equipment installations, in a real place. Software cannot follow it there.
importance 80 · 2132/06
Source: “Coordinate equipment installations to ensure proper setup and functionality.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Equipment installation is physical work, though the scheduling around it can be automated.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Directing the work of systems and business analysts
staying human
The value here is that a specific person handles the work of systems and stands behind it. That is earned, not computed.
importance 90 · 2132/04
Source: “Direct the work of systems and business analysts, developers, and support specialists.” (UK task statement)
How this row was scored
Exposure score: 22 out of 100 (18–26 allowing for uncertainty): low exposure, high confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Directing specialists depends on their trust in the person leading the work.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Making staffing decisions to manage IT information systems
staying human
The value here is that a specific person handles decisions and stands behind it. That is earned, not computed.
importance 75 · 2132/01
Source: “Make staffing decisions to manage IT information systems.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Decisions about who does which job depend on knowing people and being answerable for the outcome.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Developing an expert understanding of users' needs and champion these in product delivery
staying human
The value here is that a specific person handles an expert understanding of users' needs and stands behind it. That is earned, not computed.
importance 80 · 2132/02
Source: “Develop an expert understanding of users' needs and champion these in product delivery.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (11–25 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Championing users means carrying weight with colleagues, which comes from being a trusted voice.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Collaborating within a multidisciplinary team to achieve common goals
staying human
The value here is that a specific person handles within a multidisciplinary team and stands behind it. That is earned, not computed.
importance 75 · 2132/02
Source: “Collaborate within a multidisciplinary team to achieve common goals.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Working well in a mixed team depends on the relationships between the people in it.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Inspiring and enthusing colleagues and users about the product's benefits
staying human
The value here is that a specific person handles colleagues and stands behind it. That is earned, not computed.
importance 75 · 2132/02
Source: “Inspire and enthuse colleagues and users about the product's benefits.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Enthusiasm spreads from a person colleagues believe in.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Making staffing decisions to deliver IT products
staying human
The value here is that a specific person handles decisions and stands behind it. That is earned, not computed.
importance 75 · 2132/02
Source: “Make staffing decisions to deliver IT products.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Choosing who works on what rests on knowing people and answering for the result.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Supporting a multi-disciplinary team to represent users throughout the product lifecycle phases
staying human
The value here is that a specific person handles a multi-disciplinary team and stands behind it. That is earned, not computed.
importance 75 · 2132/02
Source: “Support a multi-disciplinary team to represent users throughout the product lifecycle phases.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (11–25 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Speaking for users inside a team works through trust built with colleagues.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Making staffing decisions to deliver IT services
staying human
The value here is that a specific person handles decisions and stands behind it. That is earned, not computed.
importance 75 · 2132/03
Source: “Make staffing decisions to deliver IT services.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Staffing choices rest on knowing people and being answerable for the service.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Making staffing decisions to maintain IT systems
staying human
The value here is that a specific person handles decisions and stands behind it. That is earned, not computed.
importance 85 · 2132/04
Source: “Make staffing decisions to maintain IT systems.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Staffing decisions rest on knowing people and carrying responsibility for the systems.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Making staffing decisions to support software project delivery
staying human
The value here is that a specific person handles decisions and stands behind it. That is earned, not computed.
importance 85 · 2132/07
Source: “Make staffing decisions to support software project delivery.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Deciding who staffs a project rests on knowing people and answering for delivery.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Making staffing decisions to provide effective technical support
staying human
The value here is that a specific person handles decisions and stands behind it. That is earned, not computed.
importance 80 · 2132/08
Source: “Make staffing decisions to provide effective technical support.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Support staffing decisions depend on knowing the team and being answerable for service.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Supervising staff to ensure compliance with job standards
staying human
The value here is that a specific person handles staff and stands behind it. That is earned, not computed.
importance 75 · 2132/01
Source: “Supervise staff to ensure compliance with job standards.” (UK task statement)
How this row was scored
Exposure score: 17 out of 100 (13–21 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Supervision works through a relationship with the people being supervised.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Meeting with company heads regularly to provide project updates and receive strategic direction
staying human
The value here is that a specific person handles company heads and stands behind it. That is earned, not computed.
importance 70 · 2132/02
Source: “Meet with company heads regularly to provide project updates and receive strategic direction.” (UK task statement)
How this row was scored
Exposure score: 17 out of 100 (13–21 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Updates to company leaders are given face to face by someone they hold responsible.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Training and mentoring new staff to maintain efficient IT operations
staying human
The value here is that a specific person handles new staff and stands behind it. That is earned, not computed.
importance 85 · 2132/04
Source: “Train and mentor new staff to maintain efficient IT operations.” (UK task statement)
How this row was scored
Exposure score: 17 out of 100 (13–21 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: New staff learn the ropes from a colleague who shows them and answers questions.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Managing crisis situations involving complex technical hardware or software problems
staying human
The value here is that a specific person handles crisis situations involving complex technical hardware and stands behind it. That is earned, not computed.
importance 80 · 2132/04
Source: “Manage crisis situations involving complex technical hardware or software problems.” (UK task statement)
How this row was scored
Exposure score: 17 out of 100 (10–24 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: In a crisis, decisions are made fast by someone who knows the systems and is trusted to act.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Recruiting employ, train and supervising staff to manage IT information systems
staying human
The value here is that a specific person handles employ, train and supervising staff and stands behind it. That is earned, not computed.
importance 75 · 2132/01
Source: “Recruit, employ, train, and supervise staff to manage IT information systems.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Hiring and supervising people rests on judgement about them and on being accountable for the team.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Conducting regular meetings with marketing
staying human
The value here is that a specific person handles regular meetings and stands behind it. That is earned, not computed.
importance 75 · 2132/02
Source: “Conduct regular meetings with marketing, customer service, and finance teams to align strategies.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Alignment meetings work because the people involved are talking to each other.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Conducting regular meetings with product developers to discuss project progress
staying human
The value here is that a specific person handles regular meetings and stands behind it. That is earned, not computed.
importance 75 · 2132/02
Source: “Conduct regular meetings with product developers to discuss project progress.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Progress meetings depend on developers talking openly with someone they know.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Recruiting employ, train and supervising staff to deliver IT products
staying human
The value here is that a specific person handles employ, train and supervising staff and stands behind it. That is earned, not computed.
importance 75 · 2132/02
Source: “Recruit, employ, train, and supervise staff to deliver IT products.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Recruiting and supervising a product team is about people and accountability.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Managing technical staff working within a team
staying human
The value here is that a specific person handles technical staff working within a team and stands behind it. That is earned, not computed.
importance 75 · 2132/03
Source: “Manage technical staff working within a team.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Managing technical staff works through day-to-day relationships.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Recruiting employ, train and supervising staff to deliver IT services
staying human
The value here is that a specific person handles employ, train and supervising staff and stands behind it. That is earned, not computed.
importance 75 · 2132/03
Source: “Recruit, employ, train, and supervise staff to deliver IT services.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Hiring and supervising service staff is people work with real accountability.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Recruiting employ, train and supervising staff to maintain IT systems
staying human
The value here is that a specific person handles employ, train and supervising staff and stands behind it. That is earned, not computed.
importance 85 · 2132/04
Source: “Recruit, employ, train, and supervise staff to maintain IT systems.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Recruiting and supervising systems staff is people work with clear accountability.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Supervising engineers or other staff in the design or implementation of network solutions
staying human
The value here is that a specific person handles engineers and stands behind it. That is earned, not computed.
importance 85 · 2132/06
Source: “Supervise engineers or other staff in the design or implementation of network solutions.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Supervising a design team runs on trust and daily contact with the people doing the work.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Coaching team members to enhance their skills and performance
staying human
The value here is that a specific person handles team members and stands behind it. That is earned, not computed.
importance 75 · 2132/06
Source: “Coach team members to enhance their skills and performance.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Coaching works because someone believes in the person coaching them.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Managing multi-disciplinary teams and delegating tasks in line with talent management and succession planning
staying human
The value here is that a specific person handles multi-disciplinary teams and stands behind it. That is earned, not computed.
importance 75 · 2132/06
Source: “Manage multi-disciplinary teams and delegate tasks in line with talent management and succession planning.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Leading a mixed team and planning careers depends on knowing the people well.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Recruiting employ, train and supervising staff to deliver software projects
staying human
The value here is that a specific person handles employ, train and supervising staff and stands behind it. That is earned, not computed.
importance 85 · 2132/07
Source: “Recruit, employ, train, and supervise staff to deliver software projects.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Recruiting and supervising project staff is people work with real accountability.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Recruiting employ, train and supervising staff to provide technical support services
staying human
The value here is that a specific person handles employ, train and supervising staff and stands behind it. That is earned, not computed.
importance 80 · 2132/08
Source: “Recruit, employ, train, and supervise staff to provide technical support services.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Hiring and supervising support staff is about people and accountability.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Establishing and maintaining strong collaborative relationships with customers
staying human
The value here is that a specific person handles strong collaborative relationships and stands behind it. That is earned, not computed.
importance 75 · 2132/06
Source: “Establish and maintain strong collaborative relationships with customers, suppliers, and stakeholders.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Long-term working relationships with customers and suppliers are the whole point of this task.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 4/4 · how much data exists 2/4.
Working collaboratively in teams and maintaining professional working relationships with colleagues and external stakeholders
staying human
The value here is that a specific person handles teams and stands behind it. That is earned, not computed.
importance 75 · 2132/06
Source: “Work collaboratively in teams and maintain professional working relationships with colleagues and external stakeholders.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Working relationships with colleagues and outside partners are built between people.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 4/4 · how much data exists 2/4.
Maintaining network peripherals, including printers, for optimal performance
staying human
This work happens in the physical world: network peripherals, including printers, in a real place. Software cannot follow it there.
importance 70 · 2132/06
Source: “Maintain network peripherals, including printers, for optimal performance.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Printers and peripherals need someone physically present to keep them working.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Operating prototypes to test server systems
staying human
This work happens in the physical world: prototypes, in a real place. Software cannot follow it there.
importance 70 · 2132/06
Source: “Operate prototypes to test server systems.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Running prototype servers means working with the actual hardware.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Programing electronics and building prototypes for testing and evaluation
staying human
This work happens in the physical world: electronics, in a real place. Software cannot follow it there.
importance 70 · 2132/06
Source: “Program electronics and build prototypes for testing and evaluation.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Building electronics prototypes is hands-on work at a bench.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Installing computer networks to meet clients' needs
staying human
This work happens in the physical world: computer networks, in a real place. Software cannot follow it there.
importance 75 · 2132/03
Source: “Install computer networks to meet clients' needs.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (5–13 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Installing a network means running cables and fitting equipment on site.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Attending conferences, seminars and training sessions to stay informed about field developments
staying human
This work happens in the physical world: conferences, seminars and training sessions, in a real place. Software cannot follow it there.
importance 70 · 2132/06
Source: “Attend conferences, seminars, and training sessions to stay informed about field developments.” (UK task statement)
How this row was scored
Exposure score: 8 out of 100 (1–15 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Attending conferences and training is about being there and meeting people in the field.
The five ratings: output a model can produce 0/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Visiting suppliers to stay informed about technology changes
staying human
This work happens in the physical world: suppliers, in a real place. Software cannot follow it there.
importance 70 · 2132/06
Source: “Visit suppliers to stay informed about technology changes.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (3–11 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Supplier visits mean travelling and meeting people in person.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Attending conferences and events related to a product or sector
staying human
This work happens in the physical world: conferences, in a real place. Software cannot follow it there.
importance 70 · 2132/02
Source: “Attending conferences and events related to a product or sector.” (UK task statement)
How this row was scored
Exposure score: 6 out of 100 (2–10 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: The value of a conference is in being there and meeting people.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Visiting beta testing sites to evaluate software performance
staying human
This work happens in the physical world: beta testing sites, in a real place. Software cannot follow it there.
importance 80 · 2132/05
Source: “Visit beta testing sites to evaluate software performance.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Visiting a beta testing site means physically being there.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Performing regular checks and maintenance on equipment to ensure operational functionality
staying human
This work happens in the physical world: regular checks, in a real place. Software cannot follow it there.
importance 80 · 2132/06
Source: “Perform regular checks and maintenance on equipment to ensure operational functionality.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Checking and maintaining equipment means physically working on it.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

What this job pays, and how many people do it

Median pay: £56,400a year, before tax, the middle of the range, so half earn more and half earn less.ashe-t14, 2025 · ASHE 2025 provisional (reference April 2025)Provisional, because the ONS revises this figure in the autumn.
How we know this
Source: ashe-t14
Reference period: ASHE 2025 provisional (reference April 2025)
Rounding: Shown to the nearest £100. The exact published figure is in the downloadable dataset. We do not render pounds the survey cannot support.
People doing this job: 276,800in the UK, 2026.nomis-aps · Apr 2025-Mar 2026 (latest APS 12-month period)This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.

What is deliberately not here: a forecast of how many of these jobs exist in ten years. Where an official projection exists for a market we publish it with its vintage; where it does not, we leave the space empty rather than borrow the other country’s number.

Why this is shifting

The reason is boringly specific. Most of what is shifting here is reading one thing and writing another: IT processes in, a record out. The rows above are exactly that shape: compiling reports on project or operational status and assessing IT processes and technologies for operational efficiency. What it cannot do is be trusted in person, which is what problems run on: someone specific doing it and standing behind it. Which is why this page talks about your tasks changing, not your job ending.

Your move

Over a pint: what I’d tell you if you were my friend

The exposed part of your job is the biggest part, and I am not going to dress that up: compiling reports on project or operational status is work today's tools do quickly and cheaply, and that is not coming back.

So, given all that: 52% of this job's task weight sits in rows the software is already learning, 27% in rows that change shape rather than disappear, and 21% in rows it is nowhere near. That is the position, measured across 226 scored tasks. It is not a forecast about you.

What you have that the software does not is resolving problems with managers, suppliers, plus the years of knowing when something looks wrong before you can say why. That is the raw material for everything below.

This week: one thing

Sit on the machine's side of the desk. Pick one real piece of IT processes you would normally do yourself, let whatever software you already have take the first pass at it, and then go through what it produced and write down every single thing it got wrong. One evening this week. Do not fix anything yet. Just catch it.

What you end up holding: a written list of the machine’s mistakes, in your handwriting
How long it takes: an evening, or an hour if you pick one job rather than one client

If you can’t run software on your employer’s or your clients’ data: Do the same hunt on paper. Take one printed piece of IT processes, work through it the way you always do, and mark every point where you made a call rather than followed a rule. Same evening, same list, nothing to log into and nobody to ask permission from. That list is the same artifact: it is the judgment written down.

Over the next 90 days

Change one sentence about what you do. Not on a CV. Out loud, to whoever pays you. From “my job is compiling reports on project or operational status” to “I check what the software does and tell you what it means.” Your error list from this week is what makes that sentence true instead of a claim, so use it: show it once, to one person, inside the next ninety days. Same skills, priced as judgment rather than as typing.

Over the next 12 months

Walk toward the end of this job that answers for things, and get it recognised. Pick the one part of resolving problems with managers, suppliers you are already best at, and spend the year making it formal: a qualification, a named responsibility, a specialism people ask for by name. Price it honestly: that is evenings, it is months rather than weeks, and the seats are competitive because everyone in your position is looking at the same door. Before you pay for anything, spend an hour with National Careers Service. It is free and government-funded, and it is listed below with the rest of the free routes.

The roads out of here, and why I am not sending you down them

I looked at the obvious moves out of this job, and here is what I found.

I checked the 12 nearest UK occupations to IT managers (nearest by the work that AI is not taking, not by job title), and none of them survived. The closest was information technology directors: only about 7% of its durable work is work you already do. Your own job splits about 52/48: that share of the list sits in the top exposure band and the rest does not. On this evidence the honest move is inside the job rather than out of it. Become the person who owns “allocate tasks to systems analysts, programmers, and other computer-related workers”, and let the exposed end go.

How that was checked: this job was compared against all 412 UK occupations in this release on their official task statements, and the 12 nearest were examined one by one. A move that turns on an industry, an employer or a qualification rather than on the work itself will not show up in a check like that. And this release carries no licence register, so anything you are weighing needs that looked up separately.

3 moves I checked and rejected

These are the obvious-looking jumps. They are here with their reasons rather than quietly dropped, because the ones that fail are worth knowing about. It is one less thing to turn over at night.

Information technology directors
Why it looked obvious: It came up as a near neighbour on the work AI is not taking: you already recruit, employ, train, and supervise staff to maintain IT systems, and their equivalent is to recruit, employ, train, and supervise staff to maintain IT operations. Across both published task lists that is about 7% of the durable work in that job.
Why I am not recommending it: Almost none of it is work you already do: about 7% of the durable side of that job. That is a different job, not a next step.
Look at that job’s page anyway →
IT technicians
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “coordinate user or third-party testing of software products for functionality and performance”. Across the whole of both lists that adds up to about 5% of the work in that job the software is not taking.
Why I am not recommending it: Almost none of it is work you already do: about 5% of the durable side of that job. That is a different job, not a next step. I will not move you off one melting floe onto another: 60% of its own task list already scores in the top exposure band (61/100 in this release), so the same software is eating it. It is a pay cut, in those words: £35,259 against your £56,438, 37.5% less (ASHE Table 14.7a, 2025 provisional (both)). Retraining to earn less is a decision, not advice.
Look at that job’s page anyway →
IT business analysts, architects and systems designers
Why it looked obvious: It came up as a near neighbour on the work AI is not taking: you already conduct software compatibility tests with programmes and hardware, and their equivalent is to conduct hardware or software tests to ensure system functionality. Across both published task lists that is about 4% of the durable work in that job.
Why I am not recommending it: Almost none of it is work you already do: about 4% of the durable side of that job. That is a different job, not a next step. I will not move you off one melting floe onto another: 62% of its own task list already scores in the top exposure band (62/100 in this release), so the same software is eating it.
Look at that job’s page anyway →

What I’d stop worrying about

A friend tells you what not to spend fear on. This is that list.

The headline number you read somewhere
The big “X% of jobs” figures are about the whole economy, not about you. The number that describes your job is on this page: 52% of its task weight, across 226 scored tasks. Every row behind it is printed above with the source. Check ours; ignore theirs.
“It’s too late for me to become something else”
You are not starting from zero, and the page shows why: resolving problems with managers, suppliers is work the software cannot do and you already do it. The move above is a repricing of what you know, not a new career. Nobody who has just left college has that.
“I should learn to code”
Almost certainly not. The value in your job is moving toward checking, deciding and answering for the output, not toward writing the software. A weekend of Python will not change your position; the error list from this week will.
The “obvious” next job everyone suggests
I checked the obvious moves and most of them did not survive. The reasons are printed with the routes above, including the pay and the gate. A move that fails on the numbers is worth knowing about so you can stop turning it over at night.

If you run a team doing this job

If you run a team doing this job, the conversation you owe them is the one on this page, and sooner than feels comfortable. Show them the ledger rather than a reassurance: the rows moving toward the software are compiling reports on project or operational status, and the rows that are not are where you want your people visible. Ask each of them to do the this-week move and bring the list to your next one-to-one. It turns a rumour into a piece of work, and it tells you which parts of your team's week are actually at stake. And say the thing out loud that a team lead usually leaves unsaid: a shrinking team is your exposure too, so do the move yourself as well.

You are reading the United Kingdom figures

The United States splits this work across more than one official group, of which Computer and Information Systems Managers is the closest. The pay and employment figures are not directly comparable, and we do not average them together.

Switch to the United States page →partial match

In US official statistics this job is counted as Computer and Information Systems Managers. Pay and employment stay on this page’s own group; the task list and the scores do not cross over.

Your route through this

Two honest options, and no deadline on either

Free, and complete

The moves above cost nothing. These are the real services that go with them: public, government-funded, and free at the point of use. Nothing on this page is behind an email address or a payment.

In England:
National Careers Service
A free hour with a government-funded careers adviser is worth more than another evening of reading. In England that's the National Careers Service.
Free, government-funded
- Discover your skills and careers (the skills assessment)
In England:
National Careers Service - Find a course
Search what's actually running near you before you spend anything.
Free to search; individual courses vary
In England:
Free courses for jobs (Level 3 qualifications)
A free Level 3 qualification you already qualify for beats a paid course you don't need.
Free for eligible adults
In England:
Skills Bootcamps
Free, up to 16 weeks, and you get a job interview at the end. In England these are Skills Bootcamps - search what's running near you.
Free for eligible adults in England
- Skills Bootcamps - what they are and who can do them (DfE, Skills for Careers)
- Skills Bootcamps - JobHelp (DWP)
In Scotland:
My World of Work (Skills Development Scotland)
In Scotland it's My World of Work, from Skills Development Scotland.
Free, publicly funded
- Skills Development Scotland
In Wales:
Careers Wales
In Wales it's Careers Wales.
Free, Welsh Government-funded
In Northern Ireland:
Careers Service Northern Ireland
In Northern Ireland it's the Careers Service on nidirect.
Free, Department for the Economy-funded

A nearby route

There's no Space built for IT managers yet.

Collab365 Spaces is built by the same people as this site. We find the problems that AI and automation are creating inside one kind of work, then solve them as short courses, briefings and Blueprints. Each Space is the community too, so the research and the people doing your job are in the same place.

What a Space actually is, in full

The closest match is SharePoint & Teams Admins, a community for the small IT teams who own Teams, SharePoint, OneDrive and permissions, usually one to three people. It overlaps with the part of your job that is growing: the Microsoft 365 estate a small IT team actually has to run day to day. It is written for one-to-three-person teams, not for large IT organisations. If that overlap isn't you, the free route below covers the same ground.

Try SharePoint & Teams Admins free →

7 days free, no card needed. Explore up to 2 Spaces before you choose a plan: you pick a plan later, not now.

After the trial it is a paid community, and you get identical data either way. If the overlap above is not your job, the moves above cost nothing and stand on their own.

Noted, and thank you. We’ll email you if a Space for IT managers launches. Nothing else.

That did not look like an email address, so nothing was saved. Have another go below.

We could not save that. The fault is ours, not yours, and your address was not stored. Please try again later.

No deadline on any of this. The page will still be here, and the data is refreshed on a published schedule rather than when someone wants a headline.

Questions people ask about this job

Will AI replace IT managers?: Not as a job, but it is already doing parts of the work. Across the 226 official task statements scored for IT managers (United Kingdom, SOC 2132), 52% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 56 out of 100 (range 50–62, band: partial). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.
Which tasks in “IT managers” can AI already do?: The highest-scoring tasks in release 2026-q4.1 are: “Create and update electronic information resources” (93/100, very high); “Compile reports on project or operational status” (93/100, very high); “Store information throughout all stages of a project or asset” (93/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.
Which tasks in “IT managers” stay human?: About 21% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Perform regular checks and maintenance on equipment to ensure operational functionality” (0/100, minimal); “Visit beta testing sites to evaluate software performance” (0/100, minimal); “Attending conferences and events related to a product or sector” (6/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.
What should someone working in “IT managers” do about AI?: Start from the ledger rather than the headline: 52% of this job's weighted core work is exposed, and roughly 21% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.
How is the AI exposure score for IT managers calculated?: Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 226 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

Where these numbers come from

About the data on this page

Provisional, because the ONS revises this figure in the autumn.
This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.
The match between this job and its counterpart in the other country is partial, so the two pages count slightly different groups of people.
21 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Task statements: gaisi-indexProcessing: catalogue-bridge → ssc-relatedness-weighting → task-scoring → score-aggregation
Task weights: gaisi-index (relatedness)
Scores: Rubric task_scoring_v1.0, model claude-opus-5, computed 2026-08-05.
Pay and employment: ashe-t14 (ASHE 2025 provisional (reference April 2025))nomis-aps (Apr 2025-Mar 2026 (latest APS 12-month period))

Figures on this page come from release 2026-q4.1, published 2026-08-05. Every release keeps its own permanent address, so a figure you cite in March is still there, unchanged, in November.

The plain-English wording on this page is assembled directly from the task statements and the published ratings, not written by hand for this occupation. That is why it is specific, and it is also why we say so.

The routes and free resources further up are today’s, not the release’s (last reviewed 2026-08-05). A route is an offer, not a historical fact, so it moves on its own clock.

How we score a job Download this release Look up another job

Using these figures?

Cite this

Everything on this site is published under CC BY 4.0. Quote it, chart it, sell something built on it. Just say where it came from, and cite the dated release rather than the site, so the figure you quote stays checkable.

Plain text

Collab365 (2026). Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1 (methodVersion 2.0.0, promptVersion task_scoring_v1.0). https://futureproof.collab365.com/data/2026-q4.1. Licensed CC BY 4.0. Built with O*NET data (USDOL/ETA, CC BY 4.0); ONS data (Open Government Licence v3.0); GAISI task framework (arXiv:2507.22748, MIT); BLS data (public domain).

BibTeX

@misc{collab365futureproof2026q41,
  title        = {Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1},
  author       = {{Collab365}},
  year         = {2026},
  url          = {https://futureproof.collab365.com/data/2026-q4.1},
  note         = {Release 2026-q4.1, methodVersion 2.0.0, promptVersion task_scoring_v1.0, CC BY 4.0}
}

Permalink

https://futureproof.collab365.com/data/2026-q4.1

Data as of release 2026-q4.1, published 2026-08-05. Releases never change after publication; when the figures move, a new dated release is published beside this one and this one stays exactly where it is.