What should someone working in “Restaurant and catering establishment managers and proprietors” do about AI?

Start from the ledger rather than the headline: 36% of this job's weighted core work is exposed, and roughly 51% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.

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Restaurant and catering establishment managers and proprietors

addressing customer enquiries and complaints promptly and effectively, overseeing the presentation and serving of food and compiling sales reports at the end of the week. If that's your week, this page is about your job.

The honest answer

This job is splitting in two: ordering supplies to ensure service continuity is work AI now does quickly and cheaply, and overseeing the presentation and serving of food is work it can't touch.

Your move: what you can actually do about this ↓

Where the work sits, by task weight

shifting to AI: 36%
changing shape: 13%
staying human: 51%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

Whole-job exposure score 44 out of 100 (38–50 allowing for uncertainty): partial exposure, across 85 scored tasks. The number is the support for the sentence above it, not a headline about anyone’s future.

How we know this

What is measured: Every published task statement for restaurant and catering establishment managers and proprietors is rated on five dimensions: can a model produce the output, does the work need a body in a room, does it need a legally accountable person, does it depend on a person being trusted in the moment, and how much data exists. A published formula turns those five ratings into the score; the model never writes the number.

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

Which half fills your week decides your exposure. Moving toward the second half is a real, doable plan.

Your week, as this page understands it

Restaurant and catering establishment managers and proprietors plan, direct and co-ordinate the catering services of restaurants, hotels and large-scale catering services within other organisations. The job title says “restaurant”, “catering establishment managers” or “proprietors”: officially one job, several names. The real job is the part underneath: overseeing the presentation and serving of food. That is the thing someone has to be right about.

The exposed part of this job is specific, and we won’t pretend it is coming back. But restaurant and catering establishment managers and proprietors is not one task. It is 85 scored ones, and they are nowhere near equally exposed. The most durable of them, on this evidence, is overseeing the presentation and serving of food, and the ledger below shows exactly why.

Where the work sits, by task weight

shifting to AI: 36%
changing shape: 13%
staying human: 51%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

How we know this

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

Your job, task by task

These are the official task statements for this occupation, in plain English, sorted by what the evidence says is happening to each one. The official wording sits under every line so you can check the rewrite against it.

Shifting to AI

29 tasks

Tasks today’s tools can already do most of. This is the part we will not soften: where these rows are the bulk of your week, the week changes.

Ordering supplies to ensure service continuity
This is reading one thing and writing another: supplies in, a record out. That is the shape today's tools are built for.
importance 80 · 1222/01, 1222/02, 1222/03
Source: “Order supplies to ensure service continuity.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Placing supply orders from stock levels is routine work software already automates.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Arranging food and beverage deliveries to ensure service continuity
This is reading one thing and writing another: food in, a record out. That is the shape today's tools are built for.
importance 80 · 1222/01, 1222/02, 1222/03
Source: “Arrange food and beverage deliveries to ensure service continuity.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (72–86 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Placing and scheduling supplier deliveries is ordering work software handles.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Scheduling staff hours for efficient operation
This is reading one thing and writing another: staff hours in, a record out. That is the shape today's tools are built for.
importance 80 · 1222/01, 1222/02, 1222/03
Source: “Schedule staff hours for efficient operation.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (75–83 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Building a rota around cover and availability is scheduling software already solves.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Anticipating amounts of food and beverages
This is reading one thing and writing another: amounts of food in, a record out. That is the shape today's tools are built for.
importance 80 · 1222/01, 1222/02, 1222/03
Source: “Anticipate amounts of food and beverages to be purchased or ordered.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Predicting how much food and drink is needed is forecasting from past sales, which software does well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Changing shape

10 tasks

Tasks where the machine takes the producing and a person keeps the checking, the deciding, or the answering-for-it. For most jobs this is the biggest group, and it is where "transformation, not termination" is literally visible.

Allocating work to staff to maximise productivity and resource
The software now makes the first pass at work, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 80 · 1222/01, 1222/02, 1222/03
Source: “Allocate work to staff to maximise productivity and resource use.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Allocating work against skills and capacity is scheduling that software handles well, though people need to accept it.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Maintaining stock control to ensure food and beverage availability
The software now makes the first pass at stock control, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 1222/01, 1222/02, 1222/03
Source: “Maintain stock control to ensure food and beverage availability.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Stock levels are tracked in software, with occasional counting in the store room.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Managing stock to maintain a constant supply of ingredients
The software now makes the first pass at stock, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 1222/01, 1222/02, 1222/03
Source: “Manage stock to maintain a constant supply of ingredients.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Ingredient stock is managed in software, with some physical checking.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Staying human

46 tasks

Tasks that stay with a person, because they happen in the physical world, because the rules need someone accountable, or because the value is that a specific person does them.

Ensuring customer service meets hospitality standards to improve guest experience
This work happens in the physical world: customer service meets hospitality standards, in a real place. Software cannot follow it there.
importance 80 · 1222/01, 1222/02, 1222/03
Source: “Ensure customer service meets hospitality standards to improve guest experience.” (UK task statement)
How this row was scored
Exposure score: 6 out of 100 (0–13 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Service standards are kept up by someone watching the room and stepping in during service.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Maintaining stocks of food and beverage supplies to ensure smooth service
This work happens in the physical world: stocks of food, in a real place. Software cannot follow it there.
importance 80 · 1222/01, 1222/02, 1222/03
Source: “Maintain stocks of food and beverage supplies to ensure smooth service.” (UK task statement)
How this row was scored
Exposure score: 29 out of 100 (22–36 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Keeping supplies in means physically checking and moving stock as well as ordering it.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring compliance with health and fire safety regulations in food preparation and serving
This work happens in the physical world: compliance, in a real place. Software cannot follow it there.
importance 80 · 1222/01, 1222/02, 1222/03
Source: “Monitor compliance with health and fire safety regulations in food preparation and serving.” (UK task statement)
How this row was scored
Exposure score: 22 out of 100 (15–29 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.
The rating behind it: Safety checks mean walking the kitchen, and the business is legally accountable for them.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.

Show the other 75 tasks

Compiling sales reports at the end of the week
shifting to AI
This is reading one thing and writing another: sales reports in, a record out. That is the shape today's tools are built for.
importance 70 · 1222/01
Source: “Compile sales reports at the end of the week.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Weekly sales reports come straight out of the till system.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Estimating consumption of food, spirits, wine and other beverages
shifting to AI
This is reading one thing and writing another: consumption of food, spirits, wine and other beverages in, a record out. That is the shape today's tools are built for.
importance 70 · 1222/01, 1222/02, 1222/03
Source: “Estimate consumption of food, spirits, wine, and other beverages.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Estimating how much will be consumed is forecasting from past figures.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing menus and analysing recipes to determine labour and overhead costs
shifting to AI
This is reading one thing and writing another: menus in, a record out. That is the shape today's tools are built for.
importance 70 · 1222/01, 1222/02, 1222/03
Source: “Review menus and analyse recipes to determine labour and overhead costs.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Costing recipes from ingredient prices and labour times is calculation software does well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing weekly reports on food control
shifting to AI
This is reading one thing and writing another: reports in, a record out. That is the shape today's tools are built for.
importance 60 · 1222/01
Source: “Prepare weekly reports on food control.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Weekly food control reports come from stock and sales data already in the system.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Analysing recipes to assign prices to menu items based on costs
shifting to AI
This is reading one thing and writing another: recipes in, a record out. That is the shape today's tools are built for.
importance 70 · 1222/02, 1222/03
Source: “Analyse recipes to assign prices to menu items based on costs.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Costing a recipe and setting a price from ingredient costs is arithmetic software already does.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Recording the number, type and cost of items sold to determine which items may be unpopular or less profitable
shifting to AI
This is reading one thing and writing another: the number, type and cost of items sold in, a record out. That is the shape today's tools are built for.
importance 60 · 1222/02, 1222/03
Source: “Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (86–100 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Sales data already sits in the till system, and working out which dishes lose money is routine number crunching.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring budgets and payroll records
shifting to AI
This is reading one thing and writing another: budgets in, a record out. That is the shape today's tools are built for.
importance 70 · 1222/01, 1222/02, 1222/03
Source: “Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorised and budgeted.” (UK task statement)
How this row was scored
Exposure score: 88 out of 100 (84–92 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking budgets, payroll and transactions against authorisation rules is exactly what accounting systems are built to do.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Keeping records required by government agencies regarding sanitation or food subsidies
shifting to AI
This is reading one thing and writing another: records in, a record out. That is the shape today's tools are built for.
importance not published
No importance rating is published for this task, so the ordering here is ours.
Source: “Keep records required by government agencies regarding sanitation or food subsidies.” (UK task statement)
How this row was scored
Exposure score: 88 out of 100 (84–92 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping the sanitation and subsidy records agencies ask for is structured record-keeping software maintains accurately.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Analysing market trends to compare products and assess competitor strategies
shifting to AI
This is reading one thing and writing another: market trends in, a record out. That is the shape today's tools are built for.
importance 70 · 1222/02
Source: “Analyse market trends to compare products and assess competitor strategies.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (79–87 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Comparing products and competitor strategies uses widely available published information.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Purchasing equipment and supplies
shifting to AI
This is reading one thing and writing another: equipment in, a record out. That is the shape today's tools are built for.
importance 80 · 1222/01, 1222/02, 1222/03
Source: “Purchase equipment and supplies.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (72–86 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Buying equipment and supplies is largely comparison and ordering that software does well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Making bookings for hospitality and catering services
shifting to AI
This is reading one thing and writing another: bookings in, a record out. That is the shape today's tools are built for.
importance 60 · 1222/02
Source: “Make bookings for hospitality and catering services.” (UK task statement)
How this row was scored
Exposure score: 79 out of 100 (72–86 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Taking and confirming bookings is transaction work booking systems already do.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Analysing and planning restaurant sales levels and profitability
shifting to AI
This is reading one thing and writing another: restaurant sales levels in, a record out. That is the shape today's tools are built for.
importance 80 · 1222/01
Source: “Analyse and plan restaurant sales levels and profitability.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Sales and profit analysis comes straight from till data, though the plan is the manager's call.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Managing budgets to ensure efficient use of resources
shifting to AI
This is reading one thing and writing another: budgets in, a record out. That is the shape today's tools are built for.
importance 80 · 1222/01
Source: “Manage budgets to ensure efficient use of resources.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Managing a budget against actual spend is standard finance system work.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring stock levels and ordering supplies
shifting to AI
This is reading one thing and writing another: stock levels in, a record out. That is the shape today's tools are built for.
importance 80 · 1222/01
Source: “Monitor stock levels and order supplies as necessary.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Stock monitoring and reordering is already automated in most systems, with someone occasionally counting what is on the shelf.
The five ratings: output a model can produce 4/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Implementing discount schemes for marketing purposes
shifting to AI
This is reading one thing and writing another: discount schemes in, a record out. That is the shape today's tools are built for.
importance 70 · 1222/01
Source: “Implement discount schemes for marketing purposes.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Designing and setting up a discount offer is planning and system work software drafts well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring and managing financial resources to ensure profitability and cost-effectiveness
shifting to AI
This is reading one thing and writing another: financial resources in, a record out. That is the shape today's tools are built for.
importance 70 · 1222/02
Source: “Monitor and manage financial resources to ensure profitability and cost-effectiveness.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Tracking costs and margins is finance work software does, though the decisions stay with the manager.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Planning menus and food utilisation based on guest numbers
shifting to AI
This is reading one thing and writing another: menus in, a record out. That is the shape today's tools are built for.
importance 70 · 1222/02, 1222/03
Source: “Plan menus and food utilisation based on guest numbers, nutrition, taste, popularity, and cost.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (71–79 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Menu planning balances covers, cost, nutrition and popularity, which is exactly the sort of planning software does.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Setting up maintenance schedules for catering equipment to ensure service continuity
shifting to AI
This is reading one thing and writing another: maintenance schedules in, a record out. That is the shape today's tools are built for.
importance 60 · 1222/02
Source: “Set up maintenance schedules for catering equipment to ensure service continuity.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Planning when equipment gets serviced is scheduling from maintenance records.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Establishing maintenance schedules for kitchen equipment to ensure operational efficiency
shifting to AI
This is reading one thing and writing another: maintenance schedules in, a record out. That is the shape today's tools are built for.
importance 70 · 1222/03
Source: “Establish maintenance schedules for kitchen equipment to ensure operational efficiency.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Setting a servicing timetable for kitchen equipment is planning software does from records.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Setting budgets in alignment with financial objectives
shifting to AI
This is reading one thing and writing another: budgets in, a record out. That is the shape today's tools are built for.
importance 70 · 1222/01
Source: “Set budgets in alignment with financial objectives.” (UK task statement)
How this row was scored
Exposure score: 72 out of 100 (65–79 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Setting budgets against financial objectives is modelling work software does well from the business's own trading figures.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Establishing nutritional standards for dining establishments
shifting to AI
This is reading one thing and writing another: nutritional standards in, a record out. That is the shape today's tools are built for.
importance 60 · 1222/01, 1222/02, 1222/03
Source: “Establish nutritional standards for dining establishments.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Nutrition standards are well documented and easy to draft, with the business accountable for them.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Coordinating staff schedules and rotas to ensure adequate coverage
shifting to AI
This is reading one thing and writing another: staff schedules in, a record out. That is the shape today's tools are built for.
importance 80 · 1222/01
Source: “Coordinate staff schedules and rotas to ensure adequate coverage.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Rota building is a scheduling problem software solves well, with a person handling awkward requests.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Developing performance standards for work tasks to enhance productivity and quality
shifting to AI
This is reading one thing and writing another: performance standards in, a record out. That is the shape today's tools are built for.
importance 70 · 1222/01, 1222/02, 1222/03
Source: “Develop performance standards for work tasks to enhance productivity and quality.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Drafting performance standards is straightforward for these tools; agreeing them with the team stays a human conversation.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Planning menus in consultation with chefs to meet customer preferences
shifting to AI
This is reading one thing and writing another: menus in, a record out. That is the shape today's tools are built for.
importance 70 · 1222/01
Source: “Plan menus in consultation with chefs to meet customer preferences.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Menu drafting from customer preferences suits software, with chefs shaping the final choices.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Developing recruitment strategies to meet staffing needs
shifting to AI
This is reading one thing and writing another: recruitment strategies in, a record out. That is the shape today's tools are built for.
importance 70 · 1222/02, 1222/03
Source: “Develop recruitment strategies to meet staffing needs.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (60–68 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Recruitment strategy is analysis and planning drawn from market and internal data.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Developing marketing strategies to enhance brand visibility and increase market share
changing shape
The software now makes the first pass at strategies, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 1222/02
Source: “Develop marketing strategies to enhance brand visibility and increase market share.” (UK task statement)
How this row was scored
Exposure score: 58 out of 100 (51–65 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Drafts come easily, but a strategy that fits this business needs commercial judgement.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Reviewing work procedures and operational problems to determine ways to improve service
changing shape
The software now makes the first pass at work procedures, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 1222/01, 1222/02, 1222/03
Source: “Review work procedures and operational problems to determine ways to improve service, performance, or safety.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Reviewing procedures and problems to find improvements is analysis software supports well.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring use of government food supplies to ensure that proper procedures
changing shape
The software now makes the first pass at use of government food supplies, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 1222/01, 1222/02
Source: “Monitor use of government food supplies to ensure that proper procedures are followed.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking that procedures were followed is mostly a paperwork trail software can review.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Coordinating services, waste removal and pest control
changing shape
The software now makes the first pass at services, waste removal and pest control, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 1222/02, 1222/03
Source: “Coordinate services including waste removal and pest control.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Arranging waste and pest control contracts is scheduling and paperwork software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Planning and implementing staff training and development activities
changing shape
The software now makes the first pass at staff, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 1222/01
Source: “Plan and implement staff training and development activities.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Training plans and materials are easy to produce, though some delivery and organising happens in person.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Evaluating and improving operational processes to enhance customer experience
changing shape
The software now makes the first pass at operational processes, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 1222/02
Source: “Evaluate and improve operational processes to enhance customer experience.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Looking at how the operation runs and finding improvements is analysis software supports well.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Implementing technology to streamline catering operations and service delivery
changing shape
The software now makes the first pass at technology, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 1222/02
Source: “Implement technology to streamline catering operations and service delivery.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Choosing and rolling out operational software is well-documented work, with decisions sitting with the manager.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Addressing customer enquiries and complaints promptly and effectively
staying human
The value here is that a specific person handles customer enquiries and stands behind it. That is earned, not computed.
importance 90 · 1222/01
Source: “Address customer enquiries and complaints promptly and effectively.” (UK task statement)
How this row was scored
Exposure score: 39 out of 100 (32–46 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Most enquiries and complaints follow familiar patterns software can answer, though some customers want a manager.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Planning parties or other special events and services
staying human
The value here is that a specific person handles parties and stands behind it. That is earned, not computed.
importance 70 · 1222/01
Source: “Plan parties or other special events and services.” (UK task statement)
How this row was scored
Exposure score: 39 out of 100 (32–46 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Event planning is largely documents and bookings, though customers usually want to talk it through.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Recruiting new employees to enhance customer service and dining experience
staying human
The value here is that a specific person handles new employees and stands behind it. That is earned, not computed.
importance 70 · 1222/01
Source: “Recruit new employees to enhance customer service and dining experience.” (UK task statement)
How this row was scored
Exposure score: 39 out of 100 (32–46 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Adverts and shortlisting can be automated, but interviewing and deciding stays with the manager.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Ensuring compliance with health and safety regulations
staying human
The ratings behind this row put compliance well outside what today's tools can do on their own.
importance 80 · 1222/01
Source: “Ensure compliance with health and safety regulations.” (UK task statement)
How this row was scored
Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Policies and records can be produced automatically, but keeping a busy kitchen safe means someone checking and fixing what they find.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Managing petty cash funds
staying human
This work happens in the physical world: petty cash funds, in a real place. Software cannot follow it there.
importance 60 · 1222/01
Source: “Manage petty cash funds.” (UK task statement)
How this row was scored
Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Petty cash records are easy to keep on screen, but the cash itself has to be counted.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Ensuring compliance with legal and regulatory requirements
staying human
The ratings behind this row put compliance well outside what today's tools can do on their own.
importance 80 · 1222/02
Source: “Ensure compliance with legal and regulatory requirements.” (UK task statement)
How this row was scored
Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Compliance can be tracked and documented automatically, but meeting the requirements in a working restaurant depends on staff doing it.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Inventorying and ordering materials, supplies and services
staying human
This work happens in the physical world: materials, supplies and services, in a real place. Software cannot follow it there.
importance 70 · 1222/02
Source: “Inventory and order materials, supplies, and services.” (UK task statement)
How this row was scored
Exposure score: 38 out of 100 (31–45 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Ordering supplies is simple system work, though taking stock means counting what is actually on the shelf.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Ensuring compliance with licensing laws and other legal regulations
staying human
The rules require a named, qualified person to answer for compliance, and that person cannot be a piece of software.
importance 80 · 1222/01
Source: “Ensure compliance with licensing laws and other legal regulations.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: The rules are documented and easy to check, but the named licence holder is personally accountable.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Ensuring the restaurant adheres to licensing regulations
staying human
The rules require a named, qualified person to answer for the restaurant adheres, and that person cannot be a piece of software.
importance 80 · 1222/01
Source: “Ensure the restaurant adheres to licensing regulations.” (UK task statement)
How this row was scored
Exposure score: 32 out of 100 (25–39 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Licensing requirements are well documented, though the named licence holder must answer for them.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Working closely with food and drink suppliers
staying human
The value here is that a specific person handles food and stands behind it. That is earned, not computed.
importance 70 · 1222/01
Source: “Work closely with food and drink suppliers.” (UK task statement)
How this row was scored
Exposure score: 30 out of 100 (23–37 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Supplier relationships depend on the manager knowing and trusting particular people.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Negotiating contracts with clients in contract catering
staying human
The value here is that a specific person handles contracts and stands behind it. That is earned, not computed.
importance 70 · 1222/02
Source: “Negotiate contracts with clients in contract catering.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Contract catering deals are won and agreed through trust between the people negotiating.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Organising promotional marketing events
staying human
This work happens in the physical world: promotional marketing events, in a real place. Software cannot follow it there.
importance 70 · 1222/01
Source: “Organise promotional marketing events.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Promotional events can be planned on screen, but running them means being at the venue.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Coordinating recipe development and standardisation for independent food service operations
staying human
This work happens in the physical world: recipe development, in a real place. Software cannot follow it there.
importance 70 · 1222/02, 1222/03
Source: “Coordinate recipe development and standardisation for independent food service operations.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Recipes have to be cooked and tasted, though writing them up in a standard form is desk work.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Implementing strategies to meet or exceed specified profit targets
staying human
The value here is that a specific person handles strategies and stands behind it. That is earned, not computed.
importance 80 · 1222/01
Source: “Implement strategies to meet or exceed specified profit targets.” (UK task statement)
How this row was scored
Exposure score: 23 out of 100 (16–30 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Carrying a profit plan through a business depends on people acting on it.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Investigating and resolving complaints regarding food quality
staying human
This work happens in the physical world: complaints regarding food quality, in a real place. Software cannot follow it there.
importance 80 · 1222/01, 1222/02, 1222/03
Source: “Investigate and resolve complaints regarding food quality, service, or accommodation.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Complaints are often settled at the table, though systems can suggest a fair outcome.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Managing staff to ensure efficient operation of the establishment
staying human
This work happens in the physical world: staff, in a real place. Software cannot follow it there.
importance 80 · 1222/01
Source: “Manage staff to ensure efficient operation of the establishment.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Managing staff through a shift means being present with them.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Resolving customer complaints about food and service quality
staying human
This work happens in the physical world: customer complaints, in a real place. Software cannot follow it there.
importance 80 · 1222/01
Source: “Resolve customer complaints about food and service quality.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Complaints about food and service are usually handled face to face during the meal.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Assisting in training newly recruited staff
staying human
This work happens in the physical world: training newly recruited staff, in a real place. Software cannot follow it there.
importance 70 · 1222/01
Source: “Assist in training newly recruited staff.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Training material is easy to prepare, but showing a new starter the job happens alongside them.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Organising and directing worker training programmes in dining and lodging facilities
staying human
This work happens in the physical world: worker training programmes, in a real place. Software cannot follow it there.
importance 70 · 1222/01, 1222/02, 1222/03
Source: “Organise and direct worker training programmes in dining and lodging facilities.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Course materials can be prepared automatically, but the training happens with staff in the restaurant.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Maintaining food safety and hygiene standards
staying human
This work happens in the physical world: food safety, in a real place. Software cannot follow it there.
importance 80 · 1222/01
Source: “Maintain food safety and hygiene standards.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (11–25 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: The records and training can be automated, but hygiene standards are held up by what staff do at the bench.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Resolving personnel problems in dining and lodging facilities
staying human
The value here is that a specific person handles personnel problems and stands behind it. That is earned, not computed.
importance 70 · 1222/01, 1222/02, 1222/03
Source: “Resolve personnel problems in dining and lodging facilities.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (11–25 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Sorting out a problem between staff depends on trust and knowing the people involved.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Promoting a culture that upholds dignity
staying human
The value here is that a specific person handles a culture and stands behind it. That is earned, not computed.
importance 60 · 1222/02
Source: “Promote a culture that upholds dignity, diversity, and inclusion.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (9–17 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Culture is set by how a manager behaves with people day to day.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Recruiting employees through job fairs
staying human
This work happens in the physical world: employees, in a real place. Software cannot follow it there.
importance 70 · 1222/02, 1222/03
Source: “Recruit employees through job fairs, careers days, and advertising.” (UK task statement)
How this row was scored
Exposure score: 11 out of 100 (4–18 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Recruiting at job fairs and careers days means being on a stand and talking to people who turn up.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Following and enforcing the legal requirements for the sale of alcohol
staying human
This work happens in the physical world: the legal requirements, in a real place. Software cannot follow it there.
importance 60 · 1222/02, 1222/03
Source: “Follow and enforce the legal requirements for the sale of alcohol.” (UK task statement)
How this row was scored
Exposure score: 11 out of 100 (4–18 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; someone qualified has to answer for it.
The rating behind it: Alcohol sales are legally controlled and a named licence holder must be responsible on the premises.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 3/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Offering advice on menu and wine choices to customers
staying human
This work happens in the physical world: advice, in a real place. Software cannot follow it there.
importance 70 · 1222/01
Source: “Offer advice on menu and wine choices to customers.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (3–17 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Recommending a dish or wine happens at the table with the guest in front of you.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Training food and beverage service staff
staying human
This work happens in the physical world: food, in a real place. Software cannot follow it there.
importance 70 · 1222/01, 1222/02, 1222/03
Source: “Train food and beverage service staff.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (3–17 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Training service staff means showing them on the floor during real service, not just handing over notes.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Monitoring food preparation methods for compliance with standards
staying human
This work happens in the physical world: food preparation methods, in a real place. Software cannot follow it there.
importance 70 · 1222/01, 1222/02, 1222/03
Source: “Monitor food preparation methods for compliance with standards.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (2–16 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Watching how food is actually prepared happens in the kitchen, not in the paperwork about it.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Training staff in specific job roles to enhance performance
staying human
This work happens in the physical world: staff, in a real place. Software cannot follow it there.
importance 70 · 1222/01
Source: “Train staff in specific job roles to enhance performance.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (5–13 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Training someone in a job role means showing them at the machine and watching them try.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Leading and motivating a team to deliver exceptional customer service
staying human
This work happens in the physical world: a team, in a real place. Software cannot follow it there.
importance 70 · 1222/02
Source: “Lead and motivate a team to deliver exceptional customer service.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (5–13 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: A team is motivated by a manager they know and see, not by software.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Motivating staff
staying human
This work happens in the physical world: staff, in a real place. Software cannot follow it there.
importance 70 · 1222/01
Source: “Motivate staff.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (0–14 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: People are motivated by a manager they know and see, not by a document.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Coordinating staff engaged in food preparation
staying human
This work happens in the physical world: staff, in a real place. Software cannot follow it there.
importance 80 · 1222/01, 1222/02, 1222/03
Source: “Coordinate staff engaged in food preparation.” (UK task statement)
How this row was scored
Exposure score: 6 out of 100 (0–13 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Directing cooks through service happens on the kitchen floor, in the moment.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Coordinating the operation of the restaurant ensuring that kitchen
staying human
This work happens in the physical world: the operation of the restaurant, in a real place. Software cannot follow it there.
importance 80 · 1222/01
Source: “Coordinate the operation of the restaurant ensuring that kitchen, bar and waiting staff are working as a team.” (UK task statement)
How this row was scored
Exposure score: 6 out of 100 (0–13 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Keeping kitchen, bar and floor working together happens in the building during service.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Greeting and seating customers
staying human
This work happens in the physical world: customers, in a real place. Software cannot follow it there.
importance 90 · 1222/01
Source: “Greet and seat customers.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Greeting people and walking them to a table needs someone in the room.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 1/4.
Overseeing the presentation and serving of food
staying human
This work happens in the physical world: the presentation, in a real place. Software cannot follow it there.
importance 80 · 1222/01, 1222/02, 1222/03
Source: “Oversee the presentation and serving of food.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Checking how plates look and go out has to happen at the pass as service runs.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Receiving and checking internal and external deliveries of food items
staying human
This work happens in the physical world: internal and external deliveries of food items, in a real place. Software cannot follow it there.
importance 70 · 1222/01, 1222/02, 1222/03
Source: “Receive and check internal and external deliveries of food items, equipment and chemicals and store correctly.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Deliveries have to be physically checked, carried and put away.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Cleaning or preparing various foods for cooking or serving
staying human
This work happens in the physical world: various foods, in a real place. Software cannot follow it there.
importance 60 · 1222/01, 1222/02, 1222/03
Source: “Clean or prepare various foods for cooking or serving.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Preparing and cleaning food is manual work at the counter.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Performing serving, cleaning or restocking duties in establishments
staying human
This work happens in the physical world: duties, in a real place. Software cannot follow it there.
importance 60 · 1222/01, 1222/02, 1222/03
Source: “Perform serving, cleaning, or restocking duties in establishments, such as canteens or dining rooms, to facilitate customer service.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Serving, cleaning and restocking all happen physically in the dining room.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Testing cooked food by tasting and smelling it to ensure palatability and flavour conformity
staying human
This work happens in the physical world: cooked food, in a real place. Software cannot follow it there.
importance 60 · 1222/01, 1222/02, 1222/03
Source: “Test cooked food by tasting and smelling it to ensure palatability and flavour conformity.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Tasting and smelling food cannot be done except by a person.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 0/4.
Overseeing the quality of finished products against recipe specifications
staying human
This work happens in the physical world: the quality of finished products against recipe specifications, in a real place. Software cannot follow it there.
importance 70 · 1222/02
Source: “Oversee the quality of finished products against recipe specifications.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Comparing a finished dish with the recipe means seeing and tasting it yourself.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Greeting guests entering the catering venue
staying human
This work happens in the physical world: guests entering the catering venue, in a real place. Software cannot follow it there.
importance 60 · 1222/02
Source: “Greet guests entering the catering venue.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Welcoming guests as they arrive is being there in person.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Presenting guests with menus and wine lists
staying human
This work happens in the physical world: guests, in a real place. Software cannot follow it there.
importance 60 · 1222/02
Source: “Present guests with menus and wine lists.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Handing menus and wine lists to guests means being at the table.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 1/4.
Showing people to their seats
staying human
This work happens in the physical world: people, in a real place. Software cannot follow it there.
importance 60 · 1222/02
Source: “Show people to their seats.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Walking guests to their seats needs a person in the room.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 1/4.
Greeting guests entering the takeaway establishment
staying human
This work happens in the physical world: guests entering the takeaway establishment, in a real place. Software cannot follow it there.
importance 70 · 1222/03
Source: “Greet guests entering the takeaway establishment.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Greeting customers as they come in means being at the counter.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.

What this job pays, and how many people do it

Median pay: £31,700a year, before tax, the middle of the range, so half earn more and half earn less.ashe-t14, 2025 · ASHE 2025 provisional (reference April 2025)Provisional, because the ONS revises this figure in the autumn.
How we know this
Source: ashe-t14
Reference period: ASHE 2025 provisional (reference April 2025)
Rounding: Shown to the nearest £100. The exact published figure is in the downloadable dataset. We do not render pounds the survey cannot support.
People doing this job: 140,500in the UK, 2026.nomis-aps · Apr 2025-Mar 2026 (latest APS 12-month period)This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.

What is deliberately not here: a forecast of how many of these jobs exist in ten years. Where an official projection exists for a market we publish it with its vintage; where it does not, we leave the space empty rather than borrow the other country’s number.

Why this is shifting

The reason is boringly specific. Most of what is shifting here is reading one thing and writing another: supplies in, a record out. The rows above are exactly that shape: ordering supplies to ensure service continuity and arranging food and beverage deliveries to ensure service continuity. What it cannot do is be there in the room, and that is still where the presentation gets done. Which is why this page talks about your tasks changing, not your job ending.

Your move

Over a pint: what I’d tell you if you were my friend

Your week is splitting in two, and which half fills it is the whole question. Ordering supplies to ensure service continuity is going; overseeing the presentation and serving of food is not.

So, given all that: 36% of this job's task weight sits in rows the software is already learning, 13% in rows that change shape rather than disappear, and 51% in rows it is nowhere near. That is the position, measured across 85 scored tasks. It is not a forecast about you.

The occupation is an average and you are not, so the first job below is finding out where your own week actually sits.

This week: one thing

Print the task ledger above and put your own hours next to each row. Roughly, in pen, in one sitting. Then look at which group your hours actually pile up in. Twenty minutes, this week.

What you end up holding: your own week, on one page, sorted into what is shifting and what is not
How long it takes: about twenty minutes

If printing it isn’t practical: Read the rows off this page and write the same list on the back of an envelope. Same twenty minutes, same page, and it works just as well said out loud to someone who knows the job. The point is your hours next to the rows, not the paper it is on.

Over the next 90 days

Volunteer toward the durable end, visibly. Over the next ninety days put your hand up for the work in the bottom group (overseeing the presentation and serving of food) and let people see you doing it. Not a new project: the same job, with your mix deliberately tilted. The point is that when the rota or the reorganisation comes, the version of you people picture is the one doing the part that stays.

Over the next 12 months

Claim a specialism at the durable end and let the other end go. Over a year, deliberately become the person who handles overseeing the presentation and serving of food, and deliberately stop being the first choice for the rows in the top group. That trade costs something, because the exposed work is often the comfortable work. Decide it on purpose rather than by drift. Before you pay for anything, spend an hour with National Careers Service. It is free and government-funded, and it is listed below with the rest of the free routes.

The roads out of here, and why I am not sending you down them

I looked at the obvious moves out of this job, and here is what I found.

I checked the 12 nearest UK occupations to restaurant and catering establishment managers and proprietors (nearest by the work that AI is not taking, not by job title), and none of them survived. The closest was catering and bar managers: only about 9% of its durable work is work you already do. Your own job splits about 36/64: that share of the list sits in the top exposure band and the rest does not. On this evidence the honest move is inside the job rather than out of it. Become the person who owns “address customer enquiries and complaints promptly and effectively”, and let the exposed end go.

How that was checked: this job was compared against all 412 UK occupations in this release on their official task statements, and the 12 nearest were examined one by one. A move that turns on an industry, an employer or a qualification rather than on the work itself will not show up in a check like that. And this release carries no licence register, so anything you are weighing needs that looked up separately.

3 moves I checked and rejected

These are the obvious-looking jumps. They are here with their reasons rather than quietly dropped, because the ones that fail are worth knowing about. It is one less thing to turn over at night.

Catering and bar managers
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “ensure customer service meets hospitality standards to improve guest experience”. Across the whole of both lists that adds up to about 9% of the work in that job the software is not taking.
Why I am not recommending it: Almost none of it is work you already do: about 9% of the durable side of that job. That is a different job, not a next step.
Look at that job’s page anyway →
Publicans and managers of licensed premises
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “ensure customer service meets hospitality standards to improve guest experience”. Across the whole of both lists that adds up to about 7% of the work in that job the software is not taking.
Why I am not recommending it: Almost none of it is work you already do: about 7% of the durable side of that job. That is a different job, not a next step. And it is a narrow door: about 31,100 of those jobs against 140,500 of yours (ONS via Nomis), 22% as many seats.
Look at that job’s page anyway →
Events managers and organisers
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “oversee the presentation and serving of food”. Across the whole of both lists that adds up to about 7% of the work in that job the software is not taking.
Why I am not recommending it: Almost none of it is work you already do: about 7% of the durable side of that job. That is a different job, not a next step.
Look at that job’s page anyway →

What I’d stop worrying about

A friend tells you what not to spend fear on. This is that list.

The headline number you read somewhere
The big “X% of jobs” figures are about the whole economy, not about you. The number that describes your job is on this page: 36% of its task weight, across 85 scored tasks. Every row behind it is printed above with the source. Check ours; ignore theirs.
The whole-job doom story
Nothing on this page says this job ends. It says the mix inside it moves. Half the rows above are unchanged or changing shape, and the plan is about which half your week sits in. That is a very different problem, and a solvable one.
Panic-buying a course
Do the twenty-minute sorting exercise first. Most people who buy a course before they have done it buy the wrong one, and the free services listed below will tell you the same thing without charging for it.
The “obvious” next job everyone suggests
I checked the obvious moves and most of them did not survive. The reasons are printed with the routes above, including the pay and the gate. A move that fails on the numbers is worth knowing about so you can stop turning it over at night.

If you run a team doing this job

If you run a team doing this job, the conversation you owe them is the one on this page, and sooner than feels comfortable. Show them the ledger rather than a reassurance: the rows moving toward the software are ordering supplies to ensure service continuity, and the rows that are not are where you want your people visible. Ask each of them to do the this-week move and bring the list to your next one-to-one. It turns a rumour into a piece of work, and it tells you which parts of your team's week are actually at stake. And say the thing out loud that a team lead usually leaves unsaid: a shrinking team is your exposure too, so do the move yourself as well.

You are reading the United Kingdom figures

The United States splits this work across more than one official group, of which Food Service Managers is the closest. The pay and employment figures are not directly comparable, and we do not average them together.

Switch to the United States page →partial match

In US official statistics this job is counted as Food Service Managers. Pay and employment stay on this page’s own group; the task list and the scores do not cross over.

Your route through this

Where to go next, and what it costs

Free, and complete

The moves above cost nothing. These are the real services that go with them: public, government-funded, and free at the point of use. Nothing on this page is behind an email address or a payment.

In England:
National Careers Service
A free hour with a government-funded careers adviser is worth more than another evening of reading. In England that's the National Careers Service.
Free, government-funded
- Discover your skills and careers (the skills assessment)
In England:
National Careers Service - Find a course
Search what's actually running near you before you spend anything.
Free to search; individual courses vary
In England:
Free courses for jobs (Level 3 qualifications)
A free Level 3 qualification you already qualify for beats a paid course you don't need.
Free for eligible adults
In England:
Skills Bootcamps
Free, up to 16 weeks, and you get a job interview at the end. In England these are Skills Bootcamps - search what's running near you.
Free for eligible adults in England
- Skills Bootcamps - what they are and who can do them (DfE, Skills for Careers)
- Skills Bootcamps - JobHelp (DWP)
In Scotland:
My World of Work (Skills Development Scotland)
In Scotland it's My World of Work, from Skills Development Scotland.
Free, publicly funded
- Skills Development Scotland
In Wales:
Careers Wales
In Wales it's Careers Wales.
Free, Welsh Government-funded
In Northern Ireland:
Careers Service Northern Ireland
In Northern Ireland it's the Careers Service on nidirect.
Free, Department for the Economy-funded

No Space for this job, but one for what is happening to it

Nothing Collab365 runs is built for restaurant / catering establishment managers / proprietors, and we are not going to point you at the nearest one and call it a fit.

There is one that is not about a job title at all. The AI Authority is about being the person who directs these tools at work rather than the person they get compared to. That is worth saying here, because 36% of the work on this page is already inside what they can do.

Try The AI Authority free →

7 days free, no card needed. Explore up to 2 Spaces before you choose a plan: you pick a plan later, not now.

The AI Authority is a general community about working with AI, not a course for restaurant / catering establishment managers / proprietors. You do not need it to act on anything here: the moves above cost nothing and stand on their own. The data on this page is the same either way.

Noted, and thank you. We’ll email you if a Space for restaurant / catering establishment managers / proprietors launches. Nothing else.

That did not look like an email address, so nothing was saved. Have another go below.

We could not save that. The fault is ours, not yours, and your address was not stored. Please try again later.

No Space for restaurant / catering establishment managers / proprietors yet. Should there be one?

Collab365 Spaces is built by the same people as this site. We find the problems that AI and automation are creating inside one kind of work, then solve them as short courses, briefings and Blueprints. Each Space is the community too, so the research and the people doing your job are in the same place.

What a Space actually is, in full

Collab365 launches new communities where the need is real. If one for restaurant / catering establishment managers / proprietors existed, with researched problems, courses and people in the same boat, would you want in?

Your email

We use your email address for one thing: to tell you if a Space for restaurant / catering establishment managers / proprietors launches. We never sell it, never use it for unrelated marketing, and every email has a one-click unsubscribe. Our privacy policy has the full version.

This unlocks nothing. Every figure, every row and every step on this page is already yours, whether you fill this in or not.

No deadline on any of this. The page will still be here, and the data is refreshed on a published schedule rather than when someone wants a headline.

Questions people ask about this job

Will AI replace Restaurant and catering establishment managers and proprietors?: Not as a job, but it is already doing parts of the work. Across the 85 official task statements scored for Restaurant and catering establishment managers and proprietors (United Kingdom, SOC 1222), 36% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 44 out of 100 (range 38–50, band: partial). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.
Which tasks in “Restaurant and catering establishment managers and proprietors” can AI already do?: The highest-scoring tasks in release 2026-q4.1 are: “Anticipate amounts of food and beverages to be purchased or ordered” (93/100, very high); “Order supplies to ensure service continuity” (93/100, very high); “Compile sales reports at the end of the week” (93/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.
Which tasks in “Restaurant and catering establishment managers and proprietors” stay human?: About 51% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Greet guests entering the takeaway establishment” (0/100, minimal); “Show people to their seats” (0/100, minimal); “Present guests with menus and wine lists” (0/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.
What should someone working in “Restaurant and catering establishment managers and proprietors” do about AI?: Start from the ledger rather than the headline: 36% of this job's weighted core work is exposed, and roughly 51% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.
How is the AI exposure score for Restaurant and catering establishment managers and proprietors calculated?: Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 85 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

Where these numbers come from

About the data on this page

Provisional, because the ONS revises this figure in the autumn.
This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.
No importance weighting is published for some of these tasks, so they are treated as equally central, which is a simplification rather than a measurement.
The match between this job and its counterpart in the other country is partial, so the two pages count slightly different groups of people.
30 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
At least one of this occupation's task rows has no published task-relatedness and falls back to the uniform weight: the documented exception path, not an alternative weighting scheme.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Task statements: gaisi-indexProcessing: catalogue-bridge → ssc-relatedness-weighting → task-scoring → score-aggregation
Task weights: gaisi-index (relatedness-with-uniform)
Scores: Rubric task_scoring_v1.0, model claude-opus-5, computed 2026-08-05.
Pay and employment: ashe-t14 (ASHE 2025 provisional (reference April 2025))nomis-aps (Apr 2025-Mar 2026 (latest APS 12-month period))

Figures on this page come from release 2026-q4.1, published 2026-08-05. Every release keeps its own permanent address, so a figure you cite in March is still there, unchanged, in November.

The plain-English wording on this page is assembled directly from the task statements and the published ratings, not written by hand for this occupation. That is why it is specific, and it is also why we say so.

The routes and free resources further up are today’s, not the release’s (last reviewed 2026-08-05). A route is an offer, not a historical fact, so it moves on its own clock.

How we score a job Download this release Look up another job

Using these figures?

Cite this

Everything on this site is published under CC BY 4.0. Quote it, chart it, sell something built on it. Just say where it came from, and cite the dated release rather than the site, so the figure you quote stays checkable.

Plain text

Collab365 (2026). Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1 (methodVersion 2.0.0, promptVersion task_scoring_v1.0). https://futureproof.collab365.com/data/2026-q4.1. Licensed CC BY 4.0. Built with O*NET data (USDOL/ETA, CC BY 4.0); ONS data (Open Government Licence v3.0); GAISI task framework (arXiv:2507.22748, MIT); BLS data (public domain).

BibTeX

@misc{collab365futureproof2026q41,
  title        = {Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1},
  author       = {{Collab365}},
  year         = {2026},
  url          = {https://futureproof.collab365.com/data/2026-q4.1},
  note         = {Release 2026-q4.1, methodVersion 2.0.0, promptVersion task_scoring_v1.0, CC BY 4.0}
}

Permalink

https://futureproof.collab365.com/data/2026-q4.1

Data as of release 2026-q4.1, published 2026-08-05. Releases never change after publication; when the figures move, a new dated release is published beside this one and this one stays exactly where it is.