Will AI replace Undertakers, mortuary and crematorium assistants?

Not as a job, but it is already doing parts of the work. Across the 125 official task statements scored for Undertakers, mortuary and crematorium assistants (United Kingdom, SOC 6138), 12% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 20 out of 100 (range 16–25, band: low). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.

What should someone working in “Undertakers, mortuary and crematorium assistants” do about AI?

Start from the ledger rather than the headline: 12% of this job's weighted core work is exposed, and roughly 78% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.

How is the AI exposure score for Undertakers, mortuary and crematorium assistants calculated?

Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 125 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

UK dataswitch to US

Undertakers, mortuary and crematorium assistants

planning funerals, burials or cremations, adhering to business governance requirements and legislation related to the funeral sector and checking all documents for compliance with legislation. If that's your week, this page is about your job.

The honest answer

AI changes the edges of this job, not the middle: preparing and maintaining deceased bodies for funeral services with care and respect is work software can't reach.

Your move: what you can actually do about this ↓

Where the work sits, by task weight

shifting to AI: 12%
changing shape: 10%
staying human: 78%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

Whole-job exposure score 20 out of 100 (16–25 allowing for uncertainty): low exposure, across 125 scored tasks. The number is the support for the sentence above it, not a headline about anyone’s future.

How we know this

What is measured: Every published task statement for undertakers, mortuary and crematorium assistants is rated on five dimensions: can a model produce the output, does the work need a body in a room, does it need a legally accountable person, does it depend on a person being trusted in the moment, and how much data exists. A published formula turns those five ratings into the score; the model never writes the number.

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

What shifts is adhering to business governance requirements and legislation related to the funeral sector: the overhead at the edges, not the middle you trained for.

Your week, as this page understands it

Undertakers, mortuary and crematorium assistants make funeral arrangements for clients, prepare the deceased for burial or cremation, and supervise and assist the proceedings of funerals. The job title says “undertakers”, “mortuary” or “crematorium assistants”: officially one job, several names. The real job is the part underneath: preparing and maintaining deceased bodies for funeral services with care and respect. That is the thing someone has to be right about.

The exposed part of this job is specific, and we won’t pretend it is coming back. But undertakers, mortuary and crematorium assistants is not one task. It is 125 scored ones, and they are nowhere near equally exposed. The most durable of them, on this evidence, is preparing and maintaining deceased bodies for funeral services with care and respect, and the ledger below shows exactly why.

Where the work sits, by task weight

shifting to AI: 12%
changing shape: 10%
staying human: 78%

These bars are tasks changing hands, not people being counted out. The ledger below shows which.

How we know this

How the bar is built: Each task’s share of the bar is its published importance weight, so a task you do all day counts for more than one you do twice a year.

Release: 2026-q4.1, scores computed 2026-08-04. Read the full method.

Your job, task by task

These are the official task statements for this occupation, in plain English, sorted by what the evidence says is happening to each one. The official wording sits under every line so you can check the rewrite against it.

Shifting to AI

16 tasks

Tasks today’s tools can already do most of. This is the part we will not soften: where these rows are the bulk of your week, the week changes.

Adhering to business governance requirements and legislation related to the funeral sector
This is reading one thing and writing another: business governance requirements in, a record out. That is the shape today's tools are built for.
importance 80 · 6138/03, 6138/04
Source: “Adhere to business governance requirements and legislation related to the funeral sector.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (59–73 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Funeral sector rules and governance requirements are written down clearly, so checking and documenting compliance is largely desk work.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Coordinating event services, floral arrangements, transport and public notices
This is reading one thing and writing another: event services, floral arrangements, transport and public notices in, a record out. That is the shape today's tools are built for.
importance 85 · 6138/04
Source: “Coordinate event services including floral arrangements, transport, and public notices.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Booking flowers, cars and public notices is coordination done by phone and email against familiar suppliers.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Monitoring, and complying withing current regulations and legislation
This is reading one thing and writing another: current regulations in, a record out. That is the shape today's tools are built for.
importance 80 · 6138/01
Source: “Monitor and comply with current regulations and legislation.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Funeral, burial and cremation rules are published, so software can track changes and check the business against them.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining an accurate register of deceased individuals
This is reading one thing and writing another: an accurate register of deceased individuals in, a record out. That is the shape today's tools are built for.
importance 80 · 6138/03
Source: “Maintain an accurate register of deceased individuals.” (UK task statement)
How this row was scored
Exposure score: 72 out of 100 (65–79 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping a register of the deceased is exactly the kind of record-keeping computers do accurately and quickly.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.

Changing shape

15 tasks

Tasks where the machine takes the producing and a person keeps the checking, the deciding, or the answering-for-it. For most jobs this is the biggest group, and it is where "transformation, not termination" is literally visible.

Planning funerals, burials or cremations, including service times and locations
The software now makes the first pass at funerals, burials or cremations, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 95 · 6138/04
Source: “Plan funerals, burials, or cremations, including service times and locations.” (UK task statement)
How this row was scored
Exposure score: 46 out of 100 (39–53 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Times, venues, orders of service and paperwork can be assembled automatically, then checked by the funeral director.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Arranging transport for the deceased between sites
The software now makes the first pass at transport, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 6138/04
Source: “Arrange transport for the deceased between sites.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Arranging transfers is scheduling and paperwork, and the accompanying documents follow a standard pattern.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Scheduling the opening and closing of graves with cemeteries
The software now makes the first pass at the opening and closing of graves, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 6138/04
Source: “Schedule the opening and closing of graves with cemeteries.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Booking grave openings with a cemetery is diary work against published schedules.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.

Staying human

94 tasks

Tasks that stay with a person, because they happen in the physical world, because the rules need someone accountable, or because the value is that a specific person does them.

Preparing and maintaining deceased bodies for funeral services with care and respect
This work happens in the physical world: deceased bodies, in a real place. Software cannot follow it there.
importance 95 · 6138/03, 6138/04
Source: “Prepare and maintain deceased bodies for funeral services with care and respect.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Preparing and caring for the deceased is hands-on work.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Closing coffins at funerals
This work happens in the physical world: coffins, in a real place. Software cannot follow it there.
importance 85 · 6138/02, 6138/04
Source: “Close coffins at funerals.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Closing a coffin is a physical act carried out at the funeral.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Attending funeral briefings and contribute to the smooth running of the funeral
This work happens in the physical world: funeral briefings, in a real place. Software cannot follow it there.
importance 80 · 6138/02, 6138/04
Source: “Attend funeral briefings and contribute to the smooth running of the funeral, handling coffins and floral tributes with care and respect.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Handling coffins and floral tributes on the day means being present and carrying things.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 1/4.

Show the other 115 tasks

Completing necessary paperwork to support operational activities
shifting to AI
This is reading one thing and writing another: necessary paperwork in, a record out. That is the shape today's tools are built for.
importance 70 · 6138/03
Source: “Complete necessary paperwork to support operational activities.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Routine operational paperwork is standard form-filling drawn from records the business already holds, which software completes quickly.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Ordering products and services to meet client or organisational needs
shifting to AI
This is reading one thing and writing another: products in, a record out. That is the shape today's tools are built for.
importance 70 · 6138/04
Source: “Order products and services to meet client or organisational needs.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Ordering goods and services is routine purchasing work software already handles end to end.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Advertising services using internet advertising and brochures
shifting to AI
This is reading one thing and writing another: services in, a record out. That is the shape today's tools are built for.
importance 60 · 6138/05
Source: “Advertise services using internet advertising and brochures.” (UK task statement)
How this row was scored
Exposure score: 93 out of 100 (89–97 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Producing online adverts and brochure copy is routine promotional writing and layout.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Preparing accounts for payment
shifting to AI
This is reading one thing and writing another: accounts in, a record out. That is the shape today's tools are built for.
importance 70 · 6138/04
Source: “Prepare accounts for payment.” (UK task statement)
How this row was scored
Exposure score: 88 out of 100 (84–92 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Turning a priced list of services into an invoice is routine office work, with the funeral director checking it before it goes out.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Communicating latest industry developments effectively within the organisation
shifting to AI
This is reading one thing and writing another: latest industry developments effectively within the organisation in, a record out. That is the shape today's tools are built for.
importance 60 · 6138/04
Source: “Communicate latest industry developments effectively within the organisation.” (UK task statement)
How this row was scored
Exposure score: 85 out of 100 (81–89 allowing for uncertainty): very high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Summarising industry news for colleagues is exactly the sort of writing software does quickly and well.
The five ratings: output a model can produce 4/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 4/4.
Monitoring competitor activities for strategic insights
shifting to AI
This is reading one thing and writing another: competitor activities in, a record out. That is the shape today's tools are built for.
importance 50 · 6138/04
Source: “Monitor competitor activities for strategic insights.” (UK task statement)
How this row was scored
Exposure score: 83 out of 100 (76–90 allowing for uncertainty): very high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Competitor watching relies on public information software collects and summarises well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Keeping accurate notes about an animal's death
shifting to AI
This is reading one thing and writing another: accurate notes in, a record out. That is the shape today's tools are built for.
importance 70 · 6138/05
Source: “Keep accurate notes about an animal's death.” (UK task statement)
How this row was scored
Exposure score: 75 out of 100 (68–82 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Keeping notes about an animal’s death is straightforward record-keeping.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining financial records and accounts to manage funeral services
shifting to AI
This is reading one thing and writing another: financial records in, a record out. That is the shape today's tools are built for.
importance 75 · 6138/04
Source: “Maintain financial records and accounts to manage funeral services.” (UK task statement)
How this row was scored
Exposure score: 72 out of 100 (65–79 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Funeral accounts and financial records are standard bookkeeping that software handles very well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 4/4.
Checking all documents for compliance with legislation
shifting to AI
This is reading one thing and writing another: all documents in, a record out. That is the shape today's tools are built for.
importance 80 · 6138/03
Source: “Check all documents for compliance with legislation, noting cause of death if available.” (UK task statement)
How this row was scored
Exposure score: 66 out of 100 (62–70 allowing for uncertainty): high exposure, high confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Checking paperwork against legal requirements is document work that software already does reliably.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Managing a caseload, prioritising cases based on urgency and outcome success
shifting to AI
This is reading one thing and writing another: a caseload, prioritising cases in, a record out. That is the shape today's tools are built for.
importance 75 · 6138/03
Source: “Manage a caseload, prioritising cases based on urgency and outcome success.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Sorting funerals by date, urgency and what still needs doing is scheduling work software handles well.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Utilising technology and applications to achieve business objectives and maintaining reputation
shifting to AI
This is reading one thing and writing another: technology in, a record out. That is the shape today's tools are built for.
importance 60 · 6138/04
Source: “Utilise technology and applications to achieve business objectives and maintain reputation.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Choosing and using business software and online tools is well documented and increasingly automated.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Setting specifications of items
shifting to AI
This is reading one thing and writing another: specifications of items in, a record out. That is the shape today's tools are built for.
importance 60 · 6138/05
Source: “Set specifications of items to be constructed or repaired.” (UK task statement)
How this row was scored
Exposure score: 64 out of 100 (57–71 allowing for uncertainty): high exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Writing out what an item must be like is document work, though it is usually agreed with the person paying for it.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Ensuring operational procedures
changing shape
The software now makes the first pass at operational procedures, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 6138/04
Source: “Ensure operational procedures are followed, including processing donations and managing debt.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Following set procedures for donations and unpaid accounts is routine administration against clear rules.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 1/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Complying with UK and EU animal related legislation
changing shape
The software now makes the first pass at UK, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 6138/05
Source: “Comply with UK and EU animal related legislation.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (44–68 allowing for uncertainty): partial exposure, low confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: The relevant animal legislation is published in full, so software can check what the rules require and flag gaps.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Developing product packaging, display and pricing strategies
changing shape
The software now makes the first pass at product packaging, display and pricing strategies, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 50 · 6138/05
Source: “Develop product packaging, display, and pricing strategies.” (UK task statement)
How this row was scored
Exposure score: 56 out of 100 (49–63 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Packaging ideas and pricing plans are desk decisions that tools draft well, though setting up a display stand needs hands.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Identifying and pursuing potential leads for new candidate and client opportunities
changing shape
The software now makes the first pass at potential leads, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 50 · 6138/04
Source: “Identify and pursue potential leads for new candidate and client opportunities.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Finding likely candidates and clients from data is easy, though converting them relies on human contact.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Identifying the need for specific religious services
changing shape
The software now makes the first pass at this work, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 50 · 6138/04
Source: “Identify the need for specific religious services.” (UK task statement)
How this row was scored
Exposure score: 53 out of 100 (46–60 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Religious funeral requirements are widely documented, though families need to be asked sensitively what they want.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Maintaining itemised lists of clothing or valuables delivered with body
changing shape
The software now makes the first pass at itemised lists, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 6138/03
Source: “Maintain itemised lists of clothing or valuables delivered with body.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Listing clothing and valuables is simple record-keeping, though someone must see the items to list them.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Monitoring and managing pre-funeral checks according to business needs
changing shape
The software now makes the first pass at pre-funeral checks, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 6138/04
Source: “Monitor and manage pre-funeral checks according to business needs.” (UK task statement)
How this row was scored
Exposure score: 49 out of 100 (42–56 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Pre-funeral checks follow a set list that a system can generate, prompt and track.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Relaying embalming requirements to team members for preparation
changing shape
The software now makes the first pass at requirements, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 80 · 6138/03
Source: “Relay embalming requirements to team members for preparation.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Passing on what each case needs is straightforward written instruction, though it is usually said face to face.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Selecting the best combination of materials for specific purposes
changing shape
The software now makes the first pass at the best combination of materials, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 70 · 6138/05
Source: “Select the best combination of materials for specific purposes.” (UK task statement)
How this row was scored
Exposure score: 48 out of 100 (41–55 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; mistakes that are cheap to catch.
The rating behind it: Coffin and casket materials are set out in supplier catalogues with clear specifications, so matching them to a need is straightforward.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Coordinating the selection of pallbearers for ceremonies
changing shape
The software now makes the first pass at the selection of pallbearers, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 80 · 6138/04
Source: “Coordinate the selection of pallbearers for ceremonies.” (UK task statement)
How this row was scored
Exposure score: 47 out of 100 (40–54 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the value is that a specific person does it.
The rating behind it: Working out who will carry the coffin is straightforward organising, but the choice is a sensitive family matter.
The five ratings: output a model can produce 3/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Identifying opportunities for performance improvement and taking ownership of specific changes that impact the role
changing shape
The software now makes the first pass at opportunities, but the deciding part still needs a person. So the job becomes checking and deciding rather than producing.
importance 60 · 6138/04
Source: “Identify opportunities for performance improvement and take ownership of specific changes that impact the role.” (UK task statement)
How this row was scored
Exposure score: 43 out of 100 (36–50 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch.
The rating behind it: Spotting improvements can be drafted from data, but owning and driving the change through is a person's job.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Liaising with team to agree on work flow
changing shape
The software now makes the first pass at team, but the part that matters is a person saying it and standing behind it. So the job becomes checking and deciding rather than producing.
importance 60 · 6138/03
Source: “Liaise with team to agree on work flow.” (UK task statement)
How this row was scored
Exposure score: 40 out of 100 (33–47 allowing for uncertainty): partial exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: A draft rota can be produced easily, but agreeing how the work is shared happens between colleagues.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Arranging and planning visits
staying human
The value here is that a specific person handles visits and stands behind it. That is earned, not computed.
importance 85 · 6138/04
Source: “Arrange and plan visits to the deceased, respecting clients' needs and maintaining accurate records of all products and services.” (UK task statement)
How this row was scored
Exposure score: 39 out of 100 (32–46 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Booking and recording visits is ordinary diary and record work, though families need care in how it is arranged.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Informing survivors of benefits for which they may be eligible
staying human
The value here is that a specific person handles survivors of benefits and stands behind it. That is earned, not computed.
importance 75 · 6138/04
Source: “Inform survivors of benefits for which they may be eligible.” (UK task statement)
How this row was scored
Exposure score: 39 out of 100 (32–46 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Benefit rules are published, so software can identify entitlements, but a grieving family needs it explained by someone.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Recommending specific types of memorials
staying human
The value here is that a specific person handles specific types of memorials and stands behind it. That is earned, not computed.
importance 70 · 6138/04
Source: “Recommend specific types of memorials, including headstones, based on client preferences.” (UK task statement)
How this row was scored
Exposure score: 39 out of 100 (32–46 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Memorial options are catalogue choices easily matched to stated preferences, though families value guidance in person.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Obtaining information needed to complete legal documents
staying human
The rules require a named, qualified person to answer for information, and that person cannot be a piece of software.
importance 80 · 6138/04
Source: “Obtain information needed to complete legal documents, such as death certificates or burial permits.” (UK task statement)
How this row was scored
Exposure score: 36 out of 100 (29–43 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; someone qualified has to answer for it.
The rating behind it: Death certificates and burial permits are standard forms, so software can gather and fill most of the detail.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 2/4 · needs to be trusted in the moment 1/4 · how much data exists 3/4.
Recording divided remains to ensure parts are not
staying human
This work happens in the physical world: divided remains, in a real place. Software cannot follow it there.
importance 75 · 6138/01
Source: “Record divided remains to ensure parts are not misplaced.” (UK task statement)
How this row was scored
Exposure score: 33 out of 100 (26–40 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Keeping track of which remains are which is record-keeping software handles well, though the entries come from the room.
The five ratings: output a model can produce 3/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Explaining laws about funerals to families
staying human
The value here is that a specific person handles laws and stands behind it. That is earned, not computed.
importance 95 · 6138/04
Source: “Explain laws about funerals to families.” (UK task statement)
How this row was scored
Exposure score: 31 out of 100 (24–38 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: reading one thing and writing another; the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Funeral law is well documented and easy to explain in writing, but bereaved families want it explained by someone they trust.
The five ratings: output a model can produce 3/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Designing and preparing templates of wood
staying human
This work happens in the physical world: templates of wood, in a real place. Software cannot follow it there.
importance 60 · 6138/05
Source: “Design and prepare templates of wood, paper, or metal.” (UK task statement)
How this row was scored
Exposure score: 29 out of 100 (22–36 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Designing the template can be done on screen; cutting it from wood or metal cannot.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Managing client concerns, complaints and compliments, escalating them
staying human
The value here is that a specific person handles client concerns, complaints and compliments, escalating them and stands behind it. That is earned, not computed.
importance 70 · 6138/04
Source: “Manage client concerns, complaints, and compliments, escalating them as necessary.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: A reply can be drafted, but a family unhappy with a funeral wants to be heard by a person who takes responsibility.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Participating in planning and briefing meetings to align team objectives
staying human
The value here is that a specific person handles planning and stands behind it. That is earned, not computed.
importance 60 · 6138/04
Source: “Participate in planning and briefing meetings to align team objectives.” (UK task statement)
How this row was scored
Exposure score: 28 out of 100 (21–35 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Agendas and notes can be produced automatically, but taking part in a team briefing means being in the meeting.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Communicating effectively with team members and customers to develop positive working relationships
staying human
The value here is that a specific person handles team members and stands behind it. That is earned, not computed.
importance 70 · 6138/04
Source: “Communicate effectively with team members and customers to develop positive working relationships.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Good working relationships depend on how a person behaves with the team day to day.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Leading the team to achieve and exceed business objectives through forward planning and evaluation
staying human
The value here is that a specific person handles the team and stands behind it. That is earned, not computed.
importance 70 · 6138/04
Source: “Lead the team to achieve and exceed business objectives through forward planning and evaluation.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Planning can be drafted with software; leading people towards the plan cannot.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Negotiating contracts for preplanned funeral services
staying human
The rules require a named, qualified person to answer for contracts, and that person cannot be a piece of software.
importance 60 · 6138/04
Source: “Negotiate contracts for preplanned funeral services.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; someone qualified has to answer for it; the value is that a specific person does it.
The rating behind it: Prepaid funeral plans are now regulated financial products, so an authorised firm and a competent adviser must handle the sale.
The five ratings: output a model can produce 2/4 · needs a body in a room 0/4 · needs an accountable person 2/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Understanding, and applying differenting leadership styles to support and improve the performance of team members
staying human
The value here is that a specific person handles leadership styles and stands behind it. That is earned, not computed.
importance 60 · 6138/04
Source: “Understand and apply different leadership styles to support and improve the performance of team members.” (UK task statement)
How this row was scored
Exposure score: 24 out of 100 (17–31 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; the value is that a specific person does it.
The rating behind it: Leadership approaches are well written about, but supporting a particular colleague depends on knowing them.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 3/4.
Carrying out case assessments to identify unique details and physical tasks
staying human
This work happens in the physical world: case assessments, in a real place. Software cannot follow it there.
importance 85 · 6138/03
Source: “Carry out case assessments to identify unique details and physical tasks required for each deceased.” (UK task statement)
How this row was scored
Exposure score: 22 out of 100 (15–29 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Deciding what each case needs relies on seeing the deceased, though the resulting plan is ordinary written work.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Carrying out special procedures for transporting remains to other countries or overseas
staying human
This work happens in the physical world: special procedures, in a real place. Software cannot follow it there.
importance 70 · 6138/03, 6138/04
Source: “Carry out special procedures for transporting remains to other countries or overseas.” (UK task statement)
How this row was scored
Exposure score: 22 out of 100 (15–29 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Repatriation paperwork varies country by country, and the coffin itself must be prepared and sealed by hand.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Ensuring families' wishes are met by coordinating with funeral directors
staying human
The value here is that a specific person handles families' wishes are met and stands behind it. That is earned, not computed.
importance 90 · 6138/04
Source: “Ensure families' wishes are met by coordinating with funeral directors.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Making sure a family’s wishes are honoured depends on understanding what they meant, which comes from talking with them.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Planning placement of coffins at funeral sites
staying human
This work happens in the physical world: placement of coffins, in a real place. Software cannot follow it there.
importance 80 · 6138/04
Source: “Plan placement of coffins at funeral sites.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Where a coffin sits depends on the particular chapel or graveside, which someone has to see.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Identifying and meeting the communication needs of specific client types
staying human
The value here is that a specific person handles the communication needs of specific client types and stands behind it. That is earned, not computed.
importance 60 · 6138/04
Source: “Identify and meet the communication needs of specific client types, considering factors such as dementia, language, and cultural diversity.” (UK task statement)
How this row was scored
Exposure score: 21 out of 100 (14–28 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Adjusting how you talk to someone with dementia or a different first language depends on reading them in the moment.
The five ratings: output a model can produce 2/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Identifying customer needs and offering suitable services and products
staying human
This work happens in the physical world: customer needs, in a real place. Software cannot follow it there.
importance 70 · 6138/04
Source: “Identify customer needs and offer suitable services and products.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Working out what a shopper wants usually happens face to face, though online tools already suggest products well.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Obtaining and handling client feedback
staying human
This work happens in the physical world: client feedback, in a real place. Software cannot follow it there.
importance 70 · 6138/04
Source: “Obtain and handle client feedback, both positive and negative, to improve the business's services.” (UK task statement)
How this row was scored
Exposure score: 20 out of 100 (13–27 allowing for uncertainty): low exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Collecting and sorting feedback automates well, but hearing a complaint in person does not.
The five ratings: output a model can produce 2/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 3/4.
Demonstrating effective communication skills to manage staff
staying human
The value here is that a specific person handles effective communication skills and stands behind it. That is earned, not computed.
importance 70 · 6138/04
Source: “Demonstrate effective communication skills to manage staff, resolve conflicts, and communicate with clients, customers, stakeholders, and partner agencies.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Handling conflict and reassuring families depends on the trust people place in the person speaking.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Developing self and team members for continuous improvement
staying human
The value here is that a specific person handles self and stands behind it. That is earned, not computed.
importance 60 · 6138/04
Source: “Develop self and team members for continuous improvement.” (UK task statement)
How this row was scored
Exposure score: 18 out of 100 (14–22 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Developing yourself and your team depends on personal relationships and honest feedback between people.
The five ratings: output a model can produce 1/4 · needs a body in a room 0/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Protecting the reputation of the business by adhering to its values
staying human
The value here is that a specific person handles the reputation of the business and stands behind it. That is earned, not computed.
importance 60 · 6138/04
Source: “Protect the reputation of the business by adhering to its values, vision, aims, and behaviours.” (UK task statement)
How this row was scored
Exposure score: 17 out of 100 (10–24 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Living up to a firm’s values shows in behaviour with families, not in a document.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Ensuring safety precautions and the use of correct Personal Protective Equipment
staying human
This work happens in the physical world: safety precautions, in a real place. Software cannot follow it there.
importance 85 · 6138/03
Source: “Ensure safety precautions and the use of correct Personal Protective Equipment (PPE).” (UK task statement)
How this row was scored
Exposure score: 14 out of 100 (7–21 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Safety and protective equipment rules are well documented, but putting them into practice happens at the bench.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Checking readiness of chemicals, funeral consumables, sundries and instruments for caseload commencement
staying human
This work happens in the physical world: readiness of chemicals, funeral consumables, sundries and instruments, in a real place. Software cannot follow it there.
importance 75 · 6138/03
Source: “Check readiness of chemicals, funeral consumables, sundries, and instruments for caseload commencement.” (UK task statement)
How this row was scored
Exposure score: 14 out of 100 (7–21 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Stock lists sit easily on a system, but checking chemicals and instruments are ready means looking at the shelves.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Carrying out identification checks on received coffins
staying human
This work happens in the physical world: identification checks, in a real place. Software cannot follow it there.
importance 85 · 6138/01
Source: “Carry out identification checks on received coffins.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Matching names and numbers is easy for a computer, but someone must be there to read the coffin plate.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Complying with legal and business requirements
staying human
This work happens in the physical world: legal, in a real place. Software cannot follow it there.
importance 80 · 6138/02, 6138/04
Source: “Comply with legal and business requirements for driving, maintaining, and cleaning vehicles used in funeral services.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: The rules on vehicle records are well documented, but driving, cleaning and maintaining the cars is physical work.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Following public health and hygiene laws to ensure safe embalming practices
staying human
This work happens in the physical world: public health, in a real place. Software cannot follow it there.
importance 90 · 6138/03
Source: “Follow public health and hygiene laws to ensure safe embalming practices.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the same decision, made over and over; mistakes that are cheap to catch; work that happens in the physical world.
The rating behind it: Hygiene law is well documented and easy to explain, but keeping to it happens while working on the body.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Maintaining a good reputation with clients
staying human
The value here is that a specific person handles a good reputation and stands behind it. That is earned, not computed.
importance 80 · 6138/04
Source: “Maintain a good reputation with clients, competitors, and the local community.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Reputation in a small community is built by how people are treated in person over many years.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Speaking with customers to assess customer needs or obtain feedback
staying human
The value here is that a specific person handles customers and stands behind it. That is earned, not computed.
importance 50 · 6138/05
Source: “Speak with customers to assess customer needs or obtain feedback.” (UK task statement)
How this row was scored
Exposure score: 13 out of 100 (6–20 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: A grieving family choosing a funeral wants to sit with a person who listens, not fill in a form.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Hiring, training and supervising embalmers, funeral attendants and other staff
staying human
This work happens in the physical world: embalmers, funeral attendants and other staff, in a real place. Software cannot follow it there.
importance 80 · 6138/04
Source: “Hire, train, and supervise embalmers, funeral attendants, and other staff.” (UK task statement)
How this row was scored
Exposure score: 11 out of 100 (4–18 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Hiring, training and supervising funeral staff is done face to face and on the premises.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Upholding ethical practices and social responsibility in all aspects of funeral procedures
staying human
This work happens in the physical world: ethical practices, in a real place. Software cannot follow it there.
importance 70 · 6138/04
Source: “Uphold ethical practices and social responsibility in all aspects of funeral procedures.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (3–17 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Acting ethically shows in day-to-day conduct with families and the deceased rather than in anything written down.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 1/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Constructing prototypes or models for objects
staying human
This work happens in the physical world: prototypes, in a real place. Software cannot follow it there.
importance 70 · 6138/05
Source: “Construct prototypes or models for objects to be crafted.” (UK task statement)
How this row was scored
Exposure score: 10 out of 100 (6–14 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Making a prototype or model is workshop work.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Selling funeral services, products or merchandise to clients
staying human
This work happens in the physical world: funeral services, products or merchandise, in a real place. Software cannot follow it there.
importance 75 · 6138/04
Source: “Sell funeral services, products, or merchandise to clients.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (2–16 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Selling to a grieving family depends on trust built face to face, not on a sales script.
The five ratings: output a model can produce 1/4 · needs a body in a room 2/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 2/4.
Making presentations at community events to promote funeral home services
staying human
This work happens in the physical world: presentations, in a real place. Software cannot follow it there.
importance 50 · 6138/04
Source: “Make presentations at community events to promote funeral home services.” (UK task statement)
How this row was scored
Exposure score: 9 out of 100 (2–16 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Slides are easy to prepare, but the talk is given by a person standing in front of the audience.
The five ratings: output a model can produce 2/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 2/4.
Demonstrating empathy and understanding when dealing with clients during emotionally challenging times
staying human
The value here is that a specific person handles empathy and stands behind it. That is earned, not computed.
importance 85 · 6138/04
Source: “Demonstrate empathy and understanding when dealing with clients during emotionally challenging times.” (UK task statement)
How this row was scored
Exposure score: 8 out of 100 (4–12 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the value is that a specific person does it.
The rating behind it: Sitting with someone who has just lost a family member is work that only another person can do.
The five ratings: output a model can produce 1/4 · needs a body in a room 1/4 · needs an accountable person 0/4 · needs to be trusted in the moment 4/4 · how much data exists 1/4.
Conducting safety checks on cremation equipment to ensure safe operation
staying human
This work happens in the physical world: safety checks, in a real place. Software cannot follow it there.
importance 85 · 6138/01
Source: “Conduct safety checks on cremation equipment to ensure safe operation.” (UK task statement)
How this row was scored
Exposure score: 7 out of 100 (0–14 allowing for uncertainty): minimal exposure, medium confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Safety checks on a cremator mean physically examining the plant, its doors and its seals.
The five ratings: output a model can produce 1/4 · needs a body in a room 3/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Offering counsel and comfort to families and friends
staying human
This work happens in the physical world: counsel, in a real place. Software cannot follow it there.
importance 85 · 6138/04
Source: “Offer counsel and comfort to families and friends of the deceased.” (UK task statement)
How this row was scored
Exposure score: 1 out of 100 (0–5 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Comforting a grieving family is the work itself, and it depends on a person being with them.
The five ratings: output a model can produce 0/4 · needs a body in a room 3/4 · needs an accountable person 0/4 · needs to be trusted in the moment 4/4 · how much data exists 1/4.
Cleaning and preparing the chapel before the service
staying human
This work happens in the physical world: the chapel before the service, in a real place. Software cannot follow it there.
importance 90 · 6138/01
Source: “Clean and prepare the chapel before the service.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Cleaning and setting out the chapel is physical work that has to happen in the room.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Placing bodies into cremation machines to reduce remains to bone fragments
staying human
This work happens in the physical world: bodies, in a real place. Software cannot follow it there.
importance 85 · 6138/01
Source: “Place bodies into cremation machines to reduce remains to bone fragments using flame, heat, or alkaline hydrolysis.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Placing a body into the cremator is physical work requiring people in the room.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Cleaning floors in the crematorium
staying human
This work happens in the physical world: floors, in a real place. Software cannot follow it there.
importance 80 · 6138/01
Source: “Clean floors in the crematorium.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Cleaning floors is hands-on work in the building.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Processing and packaging cremated remains
staying human
This work happens in the physical world: cremated remains, in a real place. Software cannot follow it there.
importance 80 · 6138/01
Source: “Process and package cremated remains.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Processing and packaging ashes is careful physical handling.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Collecting and handling human or pet remains respectfully
staying human
This work happens in the physical world: human, in a real place. Software cannot follow it there.
importance 75 · 6138/01
Source: “Collect and handle human or pet remains respectfully.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Collecting and handling remains requires people present, carrying out the work with care.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Meeting mourners as they arrive and escorting them into the chapel
staying human
This work happens in the physical world: mourners, in a real place. Software cannot follow it there.
importance 75 · 6138/01, 6138/02
Source: “Meet mourners as they arrive and escort them into the chapel.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Meeting mourners at the door and walking them in is something only a person present can do.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Accompanying visitors to existing memorials
staying human
This work happens in the physical world: visitors, in a real place. Software cannot follow it there.
importance 70 · 6138/01
Source: “Accompany visitors to existing memorials.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Walking visitors to a memorial means being there with them.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 1/4.
Removing jewellery, watches or other personal items from the deceased prior to cremation
staying human
This work happens in the physical world: jewellery, watches or other personal items, in a real place. Software cannot follow it there.
importance 70 · 6138/01
Source: “Remove jewellery, watches, or other personal items from the deceased prior to cremation.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Removing personal items from the deceased is careful physical work.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Acting as pallbearers during funeral services
staying human
This work happens in the physical world: pallbearers during funeral services, in a real place. Software cannot follow it there.
importance 90 · 6138/02
Source: “Act as pallbearers during funeral services.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Carrying a coffin is physical work done by people at the funeral.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 0/4.
Assisting with placing coffins in hearses
staying human
This work happens in the physical world: placing coffins, in a real place. Software cannot follow it there.
importance 85 · 6138/02
Source: “Assist with placing coffins in hearses.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Lifting a coffin into a hearse takes people.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Placing the deceased in a coffin
staying human
This work happens in the physical world: this work, in a real place. Software cannot follow it there.
importance 80 · 6138/02, 6138/03
Source: “Place the deceased in a coffin.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Placing the deceased into a coffin is careful physical work done by people.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Transporting bodies to the mortuary
staying human
This work happens in the physical world: bodies, in a real place. Software cannot follow it there.
importance 80 · 6138/02
Source: “Transport bodies to the mortuary.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Collecting and moving a body is physical work done by people with a vehicle.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Assisting with cemetery parking
staying human
This work happens in the physical world: cemetery, in a real place. Software cannot follow it there.
importance 75 · 6138/02
Source: “Assist with cemetery parking.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Directing parking at a cemetery means standing there doing it.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 1/4.
Supervising funeral processions
staying human
This work happens in the physical world: funeral processions, in a real place. Software cannot follow it there.
importance 75 · 6138/02, 6138/04
Source: “Supervise funeral processions.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Leading a funeral procession requires someone physically at the front of it.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 2/4 · how much data exists 1/4.
Carrying flowers to hearses or limousines for transportation to burial sites
staying human
This work happens in the physical world: flowers, in a real place. Software cannot follow it there.
importance 70 · 6138/02
Source: “Carry flowers to hearses or limousines for transportation to burial sites.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Carrying flowers to the hearse is physical work.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Greeting people at the funeral parlour
staying human
This work happens in the physical world: people, in a real place. Software cannot follow it there.
importance 65 · 6138/02
Source: “Greet people at the funeral parlour.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Greeting families in person is exactly the part of the job that needs someone there.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Carrying out embalming taking into account unique case details
staying human
This work happens in the physical world: embalming, in a real place. Software cannot follow it there.
importance 95 · 6138/03
Source: “Carry out embalming taking into account unique case details, including post-mortem status and case type.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Embalming is skilled hands-on work on the body.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Embalming and dressing the deceased for viewing
staying human
This work happens in the physical world: this work, in a real place. Software cannot follow it there.
importance 95 · 6138/03
Source: “Embalm and dress the deceased for viewing.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Embalming and dressing the deceased is physical work done in the preparation room.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Removing fluids and gases from the body and replacing them with preservatives
staying human
This work happens in the physical world: fluids, in a real place. Software cannot follow it there.
importance 95 · 6138/03
Source: “Remove fluids and gases from the body and replace them with preservatives.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Draining fluids and replacing them with preservative is a physical procedure.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Applying cosmetics to impart lifelike appearance
staying human
This work happens in the physical world: cosmetics, in a real place. Software cannot follow it there.
importance 90 · 6138/03
Source: “Apply cosmetics to impart lifelike appearance to the deceased.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–7 allowing for uncertainty): minimal exposure, high confidence, and it moved between repeat runs, so the range is widened.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it.
The rating behind it: Applying cosmetics to a face is careful handwork done directly on the deceased.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Carrying out procedures for remains where death was caused by infectious disease
staying human
This work happens in the physical world: procedures, in a real place. Software cannot follow it there.
importance 90 · 6138/03
Source: “Carry out procedures for remains where death was caused by infectious disease.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Handling remains after an infectious death is physical work under strict precautions.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Cleaning injuries and preparing bodies for embalming
staying human
This work happens in the physical world: injuries, in a real place. Software cannot follow it there.
importance 90 · 6138/03
Source: “Clean injuries and prepare bodies for embalming.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Cleaning injuries and preparing a body is hands-on work.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Making incisions in arms or thighs and drain blood from circulatory system and replacing it with embalming fluid
staying human
This work happens in the physical world: incisions, in a real place. Software cannot follow it there.
importance 90 · 6138/03
Source: “Make incisions in arms or thighs and drain blood from circulatory system and replace it with embalming fluid, using pump.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–7 allowing for uncertainty): minimal exposure, high confidence, and it moved between repeat runs, so the range is widened.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it.
The rating behind it: Draining blood and pumping in embalming fluid is a physical procedure on the body.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 3/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Restoring the appearance of bodies after injury
staying human
This work happens in the physical world: the appearance of bodies after injury, in a real place. Software cannot follow it there.
importance 90 · 6138/03
Source: “Restore the appearance of bodies after injury.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Restoring an injured body is skilled handwork with wax and cosmetics.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Cleaning embalming theatre, equipment and instruments to ensure infection control and disposal of hazardous waste
staying human
This work happens in the physical world: theatre, equipment and instruments, in a real place. Software cannot follow it there.
importance 85 · 6138/03
Source: “Clean embalming theatre, equipment, and instruments to ensure infection control and disposal of hazardous waste.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Cleaning the theatre and instruments and disposing of waste is physical work.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Incising stomach and abdominal walls and probe internal organs
staying human
This work happens in the physical world: stomach, in a real place. Software cannot follow it there.
importance 85 · 6138/03
Source: “Incise stomach and abdominal walls and probe internal organs, using trocar, to withdraw blood and waste matter from organs.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–7 allowing for uncertainty): minimal exposure, high confidence, and it moved between repeat runs, so the range is widened.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it.
The rating behind it: Making incisions and using a trocar on internal organs is invasive physical work.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 3/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Packing body orifices with cotton saturated with embalming fluid to prevent escape of gases or waste matter
staying human
This work happens in the physical world: body orifices, in a real place. Software cannot follow it there.
importance 85 · 6138/03
Source: “Pack body orifices with cotton saturated with embalming fluid to prevent escape of gases or waste matter.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–7 allowing for uncertainty): minimal exposure, high confidence, and it moved between repeat runs, so the range is widened.
Why it sits in this group: work that happens in the physical world; someone qualified has to answer for it.
The rating behind it: Packing orifices with treated cotton is direct physical preparation of the body.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 2/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Performing completion procedures
staying human
This work happens in the physical world: completion procedures, in a real place. Software cannot follow it there.
importance 85 · 6138/03
Source: “Perform completion procedures for deceased, including closing incisions and personal grooming.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Closing incisions and grooming the deceased is careful handwork.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Repeating probing to force embalming fluid into organs
staying human
This work happens in the physical world: force embalming fluid, in a real place. Software cannot follow it there.
importance 85 · 6138/03
Source: “Repeat probing to force embalming fluid into organs.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Repeating probing to push fluid through the organs is physical work.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Washing and drying bodies, using germicidal soap and towels or hot air dryers
staying human
This work happens in the physical world: bodies, in a real place. Software cannot follow it there.
importance 85 · 6138/03
Source: “Wash and dry bodies, using germicidal soap and towels or hot air dryers.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Washing and drying the body is direct physical care.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 1/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Cleaning the mortuary before and after procedures to maintain infection control
staying human
This work happens in the physical world: the mortuary, in a real place. Software cannot follow it there.
importance 80 · 6138/03
Source: “Clean the mortuary before and after procedures to maintain infection control.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Cleaning the mortuary is physical work in the room.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Ensuring personal protective equipment and ventilation systems are ready
staying human
This work happens in the physical world: personal protective equipment, in a real place. Software cannot follow it there.
importance 80 · 6138/03
Source: “Ensure personal protective equipment and ventilation systems are ready for use.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: the same decision, made over and over; work that happens in the physical world.
The rating behind it: Getting protective kit and ventilation ready means physically checking and setting up equipment in the mortuary.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 3/4.
Inserting convex celluloid or cotton between eyeballs and eyelids to prevent slipping and sinking
staying human
This work happens in the physical world: convex celluloid, in a real place. Software cannot follow it there.
importance 80 · 6138/03
Source: “Insert convex celluloid or cotton between eyeballs and eyelids to prevent slipping and sinking.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Placing eye caps is delicate handwork on the deceased.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Performing basic cosmetic reconstruction
staying human
This work happens in the physical world: basic cosmetic reconstruction, in a real place. Software cannot follow it there.
importance 80 · 6138/03
Source: “Perform basic cosmetic reconstruction using waxing, cream cosmetics, and air brushing as required.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Cosmetic reconstruction with wax and airbrush is skilled handwork.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Inserting dentures as part of completion procedures
staying human
This work happens in the physical world: dentures, in a real place. Software cannot follow it there.
importance 75 · 6138/03
Source: “Insert dentures as part of completion procedures.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Fitting dentures is delicate handwork.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Applying makeup
staying human
This work happens in the physical world: makeup, in a real place. Software cannot follow it there.
importance 70 · 6138/03
Source: “Apply makeup.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Applying makeup is skilled handwork on the person.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Washing and styling hair
staying human
This work happens in the physical world: hair, in a real place. Software cannot follow it there.
importance 70 · 6138/03
Source: “Wash and style hair.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Washing and styling hair happens with hands on the client.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Applying sutures, staples, clips or other materials to close skin, fascia or subcutaneous wound layers
staying human
This work happens in the physical world: sutures, staples, clips or other materials, in a real place. Software cannot follow it there.
importance 60 · 6138/03
Source: “Apply sutures, staples, clips, or other materials to close skin, fascia, or subcutaneous wound layers.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Suturing and closing wounds is a physical procedure.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Maintaining equipment for funeral parlours
staying human
This work happens in the physical world: equipment, in a real place. Software cannot follow it there.
importance 50 · 6138/03, 6138/04
Source: “Maintain equipment for funeral parlours.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Maintaining parlour equipment means working on it with tools.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Taking control and ownership of events on the day of the funeral
staying human
This work happens in the physical world: control, in a real place. Software cannot follow it there.
importance 90 · 6138/04
Source: “Take control and ownership of events on the day of the funeral.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Running the day itself means being present and taking charge in the room.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Managing team members on the day of the funeral
staying human
This work happens in the physical world: team members, in a real place. Software cannot follow it there.
importance 85 · 6138/04
Source: “Manage team members on the day of the funeral.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world; the value is that a specific person does it.
The rating behind it: Directing the team during a funeral requires being there to see what is happening.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 3/4 · how much data exists 1/4.
Assisting in embalming procedures
staying human
This work happens in the physical world: embalming procedures, in a real place. Software cannot follow it there.
importance 70 · 6138/04
Source: “Assist in embalming procedures when necessary.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Assisting with embalming means being in the room with your hands on the work.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Maintaining a coffin display area
staying human
This work happens in the physical world: a coffin display area, in a real place. Software cannot follow it there.
importance 60 · 6138/04
Source: “Maintain a coffin display area.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Keeping a coffin display area means physically arranging and cleaning it.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Ushering attendees to their seats for various services
staying human
This work happens in the physical world: attendees, in a real place. Software cannot follow it there.
importance 50 · 6138/04
Source: “Usher attendees to their seats for various services.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Showing people to their seats means walking them there.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 2/4.
Reconstructing the animal to create a lifelike model
staying human
This work happens in the physical world: the animal, in a real place. Software cannot follow it there.
importance 95 · 6138/05
Source: “Reconstruct the animal to create a lifelike model.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Building a lifelike mount is skilled handwork on the specimen.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Constructing the interior support frame
staying human
This work happens in the physical world: the interior support frame, in a real place. Software cannot follow it there.
importance 90 · 6138/05
Source: “Construct the interior support frame using timber, metal or plastic.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Building a support frame means cutting and shaping materials by hand.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Using hand and power tools to remove the animal's skin and skull
staying human
This work happens in the physical world: hand, in a real place. Software cannot follow it there.
importance 90 · 6138/05
Source: “Use hand and power tools to remove the animal's skin and skull.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Skinning a specimen with hand and power tools is entirely physical.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Constructing mounts or natural backdrops for displays
staying human
This work happens in the physical world: mounts, in a real place. Software cannot follow it there.
importance 85 · 6138/05
Source: “Construct mounts or natural backdrops for displays.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Building mounts and backdrops is hands-on making.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Making artificial eyes
staying human
This work happens in the physical world: artificial eyes, in a real place. Software cannot follow it there.
importance 85 · 6138/05
Source: “Make artificial eyes.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Making artificial eyes is delicate craft work by hand.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Making artificial fish scales
staying human
This work happens in the physical world: artificial fish scales, in a real place. Software cannot follow it there.
importance 80 · 6138/05
Source: “Make artificial fish scales.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Making artificial scales is fine handwork.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Shaping or cutting materials to specified measurements
staying human
This work happens in the physical world: materials, in a real place. Software cannot follow it there.
importance 75 · 6138/05
Source: “Shape or cut materials to specified measurements, using hand tools, machines, or power saws.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Cutting and shaping material to size is done with tools on the material.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 2/4.
Modeling substances, clay or wax, using fingers and small hand tools to form objects
staying human
This work happens in the physical world: substances, clay or wax, in a real place. Software cannot follow it there.
importance 60 · 6138/05
Source: “Model substances such as clay or wax, using fingers and small hand tools to form objects.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Shaping clay or wax with fingers and small tools is physical making.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 0/4 · how much data exists 1/4.
Attending craft fairs to market products
staying human
This work happens in the physical world: craft fairs, in a real place. Software cannot follow it there.
importance 50 · 6138/05
Source: “Attend craft fairs to market products.” (UK task statement)
How this row was scored
Exposure score: 0 out of 100 (0–4 allowing for uncertainty): minimal exposure, high confidence.
Why it sits in this group: work that happens in the physical world.
The rating behind it: Selling at a craft fair means being on the stand talking to people who came to see the work.
The five ratings: output a model can produce 0/4 · needs a body in a room 4/4 · needs an accountable person 0/4 · needs to be trusted in the moment 1/4 · how much data exists 1/4.

What this job pays, and how many people do it

Median pay: £30,900a year, before tax, the middle of the range, so half earn more and half earn less.ashe-t14, 2025 · ASHE 2025 provisional (reference April 2025)Provisional, because the ONS revises this figure in the autumn.
How we know this
Source: ashe-t14
Reference period: ASHE 2025 provisional (reference April 2025)
Rounding: Shown to the nearest £100. The exact published figure is in the downloadable dataset. We do not render pounds the survey cannot support.
People doing this job: 16,700in the UK, 2026.nomis-aps · Apr 2025-Mar 2026 (latest APS 12-month period)This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.

What is deliberately not here: a forecast of how many of these jobs exist in ten years. Where an official projection exists for a market we publish it with its vintage; where it does not, we leave the space empty rather than borrow the other country’s number.

Why this is shifting

The reason is boringly specific. Most of what is shifting here is reading one thing and writing another: business governance requirements in, a record out. The rows above are exactly that shape: adhering to business governance requirements and legislation related to the funeral sector and coordinating event services, floral arrangements, transport and public notices. What it cannot do is be there in the room, and that is still where deceased bodies get done. Which is why this page talks about your tasks changing, not your job ending.

Your move

Over a pint: what I’d tell you if you were my friend

Start with what does not change: preparing and maintaining deceased bodies for funeral services with care and respect is the middle of this job, and the evidence on this page says it stays with a person.

So, given all that: 12% of this job's task weight sits in rows the software is already learning, 10% in rows that change shape rather than disappear, and 78% in rows it is nowhere near. That is the position, measured across 125 scored tasks. It is not a forecast about you.

So the thing worth your attention is not the job going away. It is the layer around it. Adhering to business governance requirements and legislation related to the funeral sector is the part turning into software, and being the person who understands that layer is worth money.

This week: one thing

Ask the one question. Find whoever is bringing new software into your workplace (the manager, the office, whoever runs the system) and ask them what it is meant to do to business governance requirements, and what it is not meant to touch. Ten minutes, this week, before anyone decides it for you.

What you end up holding: a straight answer about what is actually being rolled out, and when
How long it takes: ten minutes

If there’s nobody obvious to ask, or you’d rather not ask your manager: Put the same question to your union rep, your shift lead or the person who has been there longest, in person, over a break. Same ten minutes, same answer, and you will usually get a straighter one. Write down what they say. The note is the artifact, and it tells you whether deceased bodies are in scope or not. Nothing to log into, no licence needed.

Over the next 90 days

Get inside the tool rollout rather than waiting for it. Over the next ninety days, ask to be in the group that tests, checks or signs off whatever new system arrives near planning funerals, burials or cremations, including service times and locations. It is usually an unglamorous seat that nobody fights for, and it is the one that decides how the software is used on your job rather than to it.

Over the next 12 months

On this evidence I would not retrain out of this job, and I will say that plainly rather than hedge it. The task list here is dominated by work that stays with a person. What I would do with a year is get formally recognised for the layer around it (the systems, the compliance, the planning), so you are the one who understands the software instead of the one it is done to. Before you pay for anything, spend an hour with National Careers Service. It is free and government-funded, and it is listed below with the rest of the free routes.

The roads out of here, and why I am not sending you down them

I looked at the obvious moves out of this job, and here is what I found.

I checked the 12 nearest UK occupations to undertakers, mortuary and crematorium assistants (nearest by the work that AI is not taking, not by job title), and none of them survived. The closest was managers and proprietors in other services n.e.c.: only about 3% of its durable work is work you already do. And on the numbers you do not need one. This job scores 20/100 here, with only 12% of the task list in the top band, and “carry out embalming taking into account unique case details” is not work that hands over cleanly. None of them beats deepening what you already have.

How that was checked: this job was compared against all 412 UK occupations in this release on their official task statements, and the 12 nearest were examined one by one. A move that turns on an industry, an employer or a qualification rather than on the work itself will not show up in a check like that. And this release carries no licence register, so anything you are weighing needs that looked up separately.

3 moves I checked and rejected

These are the obvious-looking jumps. They are here with their reasons rather than quietly dropped, because the ones that fail are worth knowing about. It is one less thing to turn over at night.

Managers and proprietors in other services n.e.c.
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “offer counsel and comfort to families and friends of the deceased”. Across the whole of both lists that adds up to about 3% of the work in that job the software is not taking.
Why I am not recommending it: Almost none of it is work you already do: about 3% of the durable side of that job. That is a different job, not a next step.
Look at that job’s page anyway →
Florists
Why it looked obvious: It came up as a near neighbour on the work AI is not taking: you already coordinate event services including floral arrangements, transport, and public notices, and their equivalent is to deliver floral arrangements to customers. Across both published task lists that is about 1% of the durable work in that job.
Why I am not recommending it: Almost none of it is work you already do: about 1% of the durable side of that job. That is a different job, not a next step. It is a pay cut, in those words: £23,713 against your £30,894, 23.2% less (ASHE Table 14.7a, 2025 provisional (both)). Retraining to earn less is a decision, not advice.
Look at that job’s page anyway →
Clergy
Why it looked obvious: It came up as a near neighbour because one of your tasks is on their list in the same words: “act as pallbearers during funeral services”. Across the whole of both lists that adds up to about 1% of the work in that job the software is not taking.
Why I am not recommending it: Almost none of it is work you already do: about 1% of the durable side of that job. That is a different job, not a next step.
Look at that job’s page anyway →

What I’d stop worrying about

A friend tells you what not to spend fear on. This is that list.

The headline number you read somewhere
The big “X% of jobs” figures are about the whole economy, not about you. The number that describes your job is on this page: 12% of its task weight, across 125 scored tasks. Every row behind it is printed above with the source. Check ours; ignore theirs.
The headlines about your trade disappearing
They are usually about the technology, not the timetable. Changes to work like preparing and maintaining deceased bodies for funeral services with care and respect arrive through rules, insurance and money, slowly and visibly. This page tracks the task evidence and will move when it moves.
Retraining out of a job that is holding up
On this evidence I would not spend money leaving. Spend it on the layer around the job instead: the tools, the paperwork, the planning. That is where the change actually is.
The “obvious” next job everyone suggests
I checked the obvious moves and most of them did not survive. The reasons are printed with the routes above, including the pay and the gate. A move that fails on the numbers is worth knowing about so you can stop turning it over at night.

If you run a team doing this job

If you run a team doing this job, the conversation you owe them is the one on this page, and sooner than feels comfortable. Show them the ledger rather than a reassurance: the rows moving toward the software are adhering to business governance requirements and legislation related to the funeral sector, and the rows that are not are where you want your people visible. Ask each of them to do the this-week move and bring the list to your next one-to-one. It turns a rumour into a piece of work, and it tells you which parts of your team's week are actually at stake. And say the thing out loud that a team lead usually leaves unsaid: a shrinking team is your exposure too, so do the move yourself as well.

You are reading the United Kingdom figures

The nearest United States equivalent is Funeral Home Managers. It is a close match rather than an identical one: the two countries draw the boundary of the job in slightly different places.

Switch to the United States page →close match

The other groups this work is counted across:

Your route through this

Where to go next, and what it costs

Free, and complete

The moves above cost nothing. These are the real services that go with them: public, government-funded, and free at the point of use. Nothing on this page is behind an email address or a payment.

In England:
National Careers Service
A free hour with a government-funded careers adviser is worth more than another evening of reading. In England that's the National Careers Service.
Free, government-funded
- Discover your skills and careers (the skills assessment)
In England:
National Careers Service - Find a course
Search what's actually running near you before you spend anything.
Free to search; individual courses vary
In England:
Free courses for jobs (Level 3 qualifications)
A free Level 3 qualification you already qualify for beats a paid course you don't need.
Free for eligible adults
In England:
Skills Bootcamps
Free, up to 16 weeks, and you get a job interview at the end. In England these are Skills Bootcamps - search what's running near you.
Free for eligible adults in England
- Skills Bootcamps - what they are and who can do them (DfE, Skills for Careers)
- Skills Bootcamps - JobHelp (DWP)
In Scotland:
My World of Work (Skills Development Scotland)
In Scotland it's My World of Work, from Skills Development Scotland.
Free, publicly funded
- Skills Development Scotland
In Wales:
Careers Wales
In Wales it's Careers Wales.
Free, Welsh Government-funded
In Northern Ireland:
Careers Service Northern Ireland
In Northern Ireland it's the Careers Service on nidirect.
Free, Department for the Economy-funded

No Space for this job, but one for what is happening to it

Nothing Collab365 runs is built for undertakers / mortuary / crematorium assistants, and we are not going to point you at the nearest one and call it a fit.

There is one that is not about a job title at all. The AI Authority is about being the person who directs these tools at work rather than the person they get compared to. That is worth saying here, because 12% of the work on this page is already inside what they can do.

Try The AI Authority free →

7 days free, no card needed. Explore up to 2 Spaces before you choose a plan: you pick a plan later, not now.

The AI Authority is a general community about working with AI, not a course for undertakers / mortuary / crematorium assistants. You do not need it to act on anything here: the moves above cost nothing and stand on their own. The data on this page is the same either way.

Noted, and thank you. We’ll email you if a Space for undertakers / mortuary / crematorium assistants launches. Nothing else.

That did not look like an email address, so nothing was saved. Have another go below.

We could not save that. The fault is ours, not yours, and your address was not stored. Please try again later.

No Space for undertakers / mortuary / crematorium assistants yet. Should there be one?

Collab365 Spaces is built by the same people as this site. We find the problems that AI and automation are creating inside one kind of work, then solve them as short courses, briefings and Blueprints. Each Space is the community too, so the research and the people doing your job are in the same place.

What a Space actually is, in full

Collab365 launches new communities where the need is real. If one for undertakers / mortuary / crematorium assistants existed, with researched problems, courses and people in the same boat, would you want in?

Your email

We use your email address for one thing: to tell you if a Space for undertakers / mortuary / crematorium assistants launches. We never sell it, never use it for unrelated marketing, and every email has a one-click unsubscribe. Our privacy policy has the full version.

This unlocks nothing. Every figure, every row and every step on this page is already yours, whether you fill this in or not.

No deadline on any of this. The page will still be here, and the data is refreshed on a published schedule rather than when someone wants a headline.

Questions people ask about this job

Will AI replace Undertakers, mortuary and crematorium assistants?: Not as a job, but it is already doing parts of the work. Across the 125 official task statements scored for Undertakers, mortuary and crematorium assistants (United Kingdom, SOC 6138), 12% of the importance-weighted core work is made of tasks today's AI could already do most of. The overall exposure score is 20 out of 100 (range 16–25, band: low). That is a statement about tasks, not about headcount: this measures what AI could do, not whether any employer adopts it, whether the law allows it, or whether doing the routine parts faster creates more demand for the human parts. Figures are from release 2026-q4.1.
Which tasks in “Undertakers, mortuary and crematorium assistants” can AI already do?: The highest-scoring tasks in release 2026-q4.1 are: “Complete necessary paperwork to support operational activities” (93/100, very high); “Order products and services to meet client or organisational needs” (93/100, very high); “Advertise services using internet advertising and brochures” (93/100, very high). Each score comes from five published 0–4 ratings turned into a number by a published formula, and each carries the model's one-sentence reason on the page.
Which tasks in “Undertakers, mortuary and crematorium assistants” stay human?: About 78% of this job's task weight sits in work that scores low for AI exposure. The lowest-scoring tasks in release 2026-q4.1 are: “Attend craft fairs to market products” (0/100, minimal); “Model substances such as clay or wax, using fingers and small hand tools to form objects” (0/100, minimal); “Shape or cut materials to specified measurements, using hand tools, machines, or power saws” (0/100, minimal). Low scores usually mean the task needs a body in a room, a legally accountable human, or trust built in real time. Those are the three things the scoring rubric treats as gates rather than obstacles.
What should someone working in “Undertakers, mortuary and crematorium assistants” do about AI?: Start from the ledger rather than the headline: 12% of this job's weighted core work is exposed, and roughly 78% is not. The practical move is to spend more of your week on the tasks that score low, the ones above, and to get fluent at directing AI through the tasks that score high, because those are the parts that change whether or not you are ready for them. This page does not predict your job, and nothing here is career advice tailored to you: the score describes the occupation, not the person.
How is the AI exposure score for Undertakers, mortuary and crematorium assistants calculated?: Each official task statement for the occupation is rated on five published 0–4 dimensions (output replicability, physical embodiment, licensed accountability, real-time human trust, and data availability) by claude-opus-5 using scoring prompt task_scoring_v1.0. The model never writes the score; a published formula turns the five ratings into a 0–100 number, so every score can be recomputed by hand. The occupation figure is the importance-weighted mean across 125 scored tasks. The prompt, the rubric, the formula and the full dataset are published at https://futureproof.collab365.com/method and https://futureproof.collab365.com/data/2026-q4.1 under CC BY 4.0.

Where these numbers come from

About the data on this page

Provisional, because the ONS revises this figure in the autumn.
This headcount comes from a survey, not a census, so treat it as a good estimate rather than an exact count.
4 tasks scored differently between repeat runs, so their range on this page is wider. We would rather show the wobble than hide it.
One row is marked low confidence, so treat it as a ballpark rather than a fine measurement.
35 of this occupation's scored task statements carry a score that was measured under a different occupation's context, because the statement is shared between jobs and has only been scored once so far. Each one names the occupation it was measured under in the free routes below; none is presented as a measurement for this job.
Task clusters are not derived in this release, so the task-cluster field is empty and no Collab365 Space routing is attached to this occupation yet.

Task statements: gaisi-indexProcessing: catalogue-bridge → ssc-relatedness-weighting → task-scoring → score-aggregation
Task weights: gaisi-index (relatedness)
Scores: Rubric task_scoring_v1.0, model claude-opus-5, computed 2026-08-05.
Pay and employment: ashe-t14 (ASHE 2025 provisional (reference April 2025))nomis-aps (Apr 2025-Mar 2026 (latest APS 12-month period))

Figures on this page come from release 2026-q4.1, published 2026-08-05. Every release keeps its own permanent address, so a figure you cite in March is still there, unchanged, in November.

The plain-English wording on this page is assembled directly from the task statements and the published ratings, not written by hand for this occupation. That is why it is specific, and it is also why we say so.

The routes and free resources further up are today’s, not the release’s (last reviewed 2026-08-05). A route is an offer, not a historical fact, so it moves on its own clock.

How we score a job Download this release Look up another job

Using these figures?

Cite this

Everything on this site is published under CC BY 4.0. Quote it, chart it, sell something built on it. Just say where it came from, and cite the dated release rather than the site, so the figure you quote stays checkable.

Plain text

Collab365 (2026). Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1 (methodVersion 2.0.0, promptVersion task_scoring_v1.0). https://futureproof.collab365.com/data/2026-q4.1. Licensed CC BY 4.0. Built with O*NET data (USDOL/ETA, CC BY 4.0); ONS data (Open Government Licence v3.0); GAISI task framework (arXiv:2507.22748, MIT); BLS data (public domain).

BibTeX

@misc{collab365futureproof2026q41,
  title        = {Collab365 Futureproof: task-level AI exposure for US and UK occupations, release 2026-q4.1},
  author       = {{Collab365}},
  year         = {2026},
  url          = {https://futureproof.collab365.com/data/2026-q4.1},
  note         = {Release 2026-q4.1, methodVersion 2.0.0, promptVersion task_scoring_v1.0, CC BY 4.0}
}

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https://futureproof.collab365.com/data/2026-q4.1

Data as of release 2026-q4.1, published 2026-08-05. Releases never change after publication; when the figures move, a new dated release is published beside this one and this one stays exactly where it is.